Emegency Communications Network

What Emegency Communications Network does

Emergency Communications Network, operating under the OnSolve brand, is a mass notification and critical event management software platform headquartered in Ormond Beach, Florida. The platform enables rapid, multi-channel emergency communication during natural disasters, security incidents, IT disruptions, and public safety threats, with core capabilities spanning alerting, automated workflows, incident tracking, and reporting. Since being acquired and integrated into Crisis24 — a subsidiary of GardaWorld's Private Strategic Group — OnSolve has been repositioned as the mass notification layer of a broader risk management portfolio that includes TopoONE (situational awareness), Crisis24 Horizon (intelligence and monitoring), Nonagon (crisis response coordination), and AiiA (AI-powered risk analysis).

The company serves federal, state, and local government agencies, large enterprises with employee safety and business continuity obligations, and educational institutions with campus security needs. It monetizes through enterprise SaaS subscriptions sold via direct enterprise field sales, supported by "Speak to an Expert" and "Contact Us" CTAs, with pricing not publicly disclosed and negotiated per customer. Distribution is global: Crisis24 publicly claims operations across six continents, and OnSolve customers gain access to adjacent capabilities including travel risk management, global security assistance, and medical evacuation services. The leadership team includes a Vice President of AI & Innovation, signaling organizational investment in AI-driven extensions of the platform, though the company has not disclosed proprietary AI models, patents, or formal AI benchmarks.

Name

Emegency Communications Network

Legal name

Emergency Communications Network

Website

https://ecnetwork.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

251–500 employees

Short description

Emergency Communications Network (OnSolve) is a mass notification and critical event management software platform serving government agencies, enterprises, and educational institutions. Now part of Crisis24 within GardaWorld, it delivers multi-channel emergency alerts and integrated risk management globally.

Ownership category

akta.pro rank

Product category

Mass Notification Software

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG)

akta.pro secondary industries

Crisis Management & Communications Support (Mass Notification) (BPABANAF), Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF), Emergency Notification & Mass Communication Systems (EDALAEAE)

Keywords

• Mass notification systems
• Emergency communication software
• Critical event management
• Crisis management platform
• Risk intelligence software

Headquarters

HQ city

Ormond Beach

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Mass Notification Platform Subscription: SaaS-based mass notification platform delivered as part of Crisis24's comprehensive risk management and security solutions portfolio. The platform is trusted by government agencies and enterprises worldwide for critical communications.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Emergency Communications Network (operating as OnSolve, now part of Crisis24) provides a software-based mass notification platform that delivers rapid, reliable multi-channel communication during emergencies, operational disruptions, and critical events. The platform serves government agencies and large enterprises with automated workflows, location-specific alerting, and integration into broader risk management and crisis response capabilities.

Product overview

Crisis24 (formerly OnSolve) offers a unified portfolio of risk management and emergency communication platforms. The core offering is the OnSolve mass notification system, now integrated with additional Crisis24 platforms including Crisis24 Horizon for intelligence monitoring, TopoONE for situational awareness, Nonagon for crisis response, and AiiA for AI-driven risk analysis. The portfolio provides end-to-end capabilities spanning critical event management, travel risk management, risk intelligence, global security assistance, and medical evacuation services.

Differentiator

Problem solved

Functional benefit

Brands

• TopoONE by Crisis24: Risk management and threat monitoring platform
• Crisis24 Horizon
• AiiA
• Nonagon by Crisis24

Products and services

• OnSolve Mass Notification A mass notification platform enabling rapid, reliable multi-channel communication during emergencies, operational disruptions, and critical events. Trusted by government agencies and enterprises worldwide for crisis and emergency response, IT and infrastructure disruption alerts, and operational and workforce communications.

Quantifiable outcome

• Reduces response time and minimizes business impact from technical failures and emergency situations

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Regroup Mass Notification: Regroup offers a mass notification and emergency communication platform to schools, universities, healthcare, and corporate customers, directly comparable to OnSolve in mid-market enterprise and education.
• Rave Mobile Safety (Motorola Solutions): Rave Mobile Safety provides mass notification and emergency communication software to K-12, higher education, and enterprise customers, competing head-to-head with OnSolve in the education and public safety segments.
• AlertMedia: AlertMedia is a fast-growing mass notification and threat intelligence platform targeting mid-market and enterprise customers, competing directly with OnSolve in workforce safety and business continuity use cases.
• Everbridge (Critical Event Management business, now part of BlackBerry): Everbridge was the long-standing U.S. mass notification / critical event management market leader, directly competing with OnSolve for the same government and enterprise contracts. It is the most direct peer.

Emerging players

• Singlewire Software: Singlewire InformaCast focuses on mass notification for K-12, higher education, healthcare, and commercial facilities, an emerging player with meaningful overlap in education and facility safety verticals.

Broad incumbents

• BlackBerry (AtHoc): BlackBerry's AtHoc is a critical event management and mass notification platform serving government, defense, and large enterprise customers, overlapping directly with OnSolve in mission-critical alerting.
• Motorola Solutions: Motorola owns Rave and Send Word Now, making it a broad incumbent in public safety communications and mass notification; it overlaps with OnSolve across government, enterprise, and education buyer segments.
• Honeywell (Notification / Connected Worker): Honeywell delivers facility-wide emergency notification, public address, and safety systems that compete with OnSolve at the integrated building-safety layer for large commercial and industrial customers.

Others

• Crisis24: Crisis24 is the parent platform under which OnSolve is sold, providing intelligence, travel risk, and security assistance that complements the mass notification offering and is the natural adjacent ecosystem player.
• Cybereason: Cybereason is an indirect competitor in cybersecurity incident notification workflows where OnSolve is used to alert stakeholders, adjacent rather than direct but competing for the same enterprise security budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/emergency-communications-network-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emegency Communications Network