Multitel
- Company typePrivate
- Founded1980
- HeadquartersQuebec, Canada
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
Multitel firmographics
Firmographics- Name
- Multitel
- Legal name
- Multitel Inc.
- Website
- https://multitel.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Multitel industry classification
Industry- Product category
- Remote Infrastructure Monitoring Equipment
- NAICS
- Other Measuring and Controlling Device Manufacturing (334519), Instrument Manufacturing for Measuring and Testing Electricity and Electrical Signals (334515)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Instruments For Meas & Testing Of Electricity & Elec Signals (3825)
- akta.pro primary industry
- Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)
- akta.pro secondary industry
- Condition Monitoring Sensors & IoT (online/offline monitoring, edge devices) (EUADAJAD)
Keywords
Where Multitel is headquartered
LocationHeadquarters
- HQ city
- Quebec
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Multitel business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Hardware Sales - Remote Telemetry Units: Sale of proprietary RTU hardware including FUSION, iO mini, iO Gateway, iO Supervisor, and FCCP monitoring devices. Hardware sales constitute primary revenue stream with products deployed across 44,000+ sites.
- Network Management Software Licenses: FIRMSuite software licensing for network management, battery management, and asset monitoring. Provides centralized data collection, analytics, and compliance reporting capabilities.
- Professional Services: Technical assistance, training, system integration, and service support services offered through professional services division.
Go-to-market motion2 records
Distribution channels6 records
Marketing channels4 records
Multitel product offering
Product offeringCore offering
Multitel designs and manufactures remote monitoring hardware and software for critical infrastructure. Its core offerings include Remote Telemetry Units (RTUs) such as FUSION and the iO Platform family (iO mini, iO Gateway, iO Supervisor), network monitoring platforms (Atlas, FIRMSuite), and specialized battery monitoring devices (FCCP, FCCP Box). These products deliver real-time visibility into power, cooling, and environmental infrastructure for telecom operators, power utilities, data centers, and railway operators.
Product overview
Multitel provides a comprehensive suite of remote monitoring solutions for telecom, power utility, data center, railway, and CATV operators. The product portfolio is organized around a core platform-and-module architecture. At the center is the FUSION Remote Telemetry Unit (RTU) — an all-in-one hybrid I/O device for power and environment monitoring — paired with the Atlas network monitoring and analytics platform for centralized data aggregation, and FIRMSuite network management software for capacity planning, asset management, and battery lifecycle tracking. The iO Platform family delivers modular remote monitoring and secure remote access: iO mini serves outdoor plant (OSP) cabinets, iO Gateway handles inside plant (ISP) protocol conversion between Modbus and SNMP for data centers and telecom facilities, and iO Supervisor provides a fully integrated RTU and control unit. Specialized monitoring is handled by the FCCP float current monitoring probe (with 1mA resolution for battery health, thermal runaway prevention, and open circuit detection) and the FCCP Box for open circuit and low voltage detection. An expansion module (SMX-mini) rounds out the platform's scalability. Together, these products enable network-wide visibility, proactive maintenance, and real-time alerting across distributed critical infrastructure sites.
Differentiator
Problem solved
Functional benefit
Products and services
- FUSION Remote Telemetry Unit All-in-one remote telemetry unit (RTU) with hybrid I/O channels, SNMP and Modbus protocol support, building automation functions, protocol conversion, and edge computing for power and cooling infrastructure monitoring in telecom, utility, data center, and railway environments. Supports up to 2,400 binary inputs and 80,000+ event records.
- Atlas Network Monitoring and Asset Data Analytics Platform Network monitoring platform providing real-time visibility, telemetry centralization, and reporting for power, cooling, and network infrastructure across distributed sites.
- FIRMSuite Network Management Software Network management software for capacity planning, asset management, battery maintenance tracking, and DC power monitoring across enterprise networks, supporting NERC PRC-005-6 compliance.
- iO mini OSP Remote Monitoring Device Compact Outside Plant (OSP) remote monitoring device providing secure remote access, protocol conversion, IP address management, and SNMP trap enrichment for telecom and utility outdoor cabinet deployments.
- iO Gateway ISP Remote Monitoring Gateway Inside Plant (ISP) remote monitoring gateway with dual Ethernet and serial ports, converting Modbus RTU/TCP to SNMP v1/v2c/v3 with LDAP authentication, IP address management, and lithium battery integration for data center and telecom facility deployments.
- iO Supervisor All-in-One Remote Telemetry and Control Unit All-in-one remote telemetry and control unit combining RTU functionality with secure remote access, protocol conversion, and SNMP management for comprehensive site monitoring.
- FCCP Float Current Monitoring Probe Float current monitoring probe using patented digital measurement and filtering technology to measure DC charge current from 0–5A with 1mA resolution, enabling thermal runaway prevention, open circuit detection, and state of charge determination for lead-acid and lithium-ion batteries.
- FCCP Box Open Circuit and Low Voltage Detection Device Open circuit and low voltage detection device for battery string monitoring, providing early warning of battery string failures in telecom and utility DC power systems.
- SMX-mini Expansion Module Expansion card module for scalable remote cabinet control, extending the monitoring and control capabilities of iO Platform devices.
- Professional Services Technical assistance, training, system integration, and service support for Multitel products and customer deployments.
Quantifiable outcome
- Up to 30% reduction in annual battery CapEx and OpEx budgets through standardized data collection and prioritization
- +3 more outcomes
Companies that use Multitel
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Multitel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration41 records
Feature4 records
Multitel partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, regional and minor.
- Duke EnergycoreDuke Energy Senior IT Analyst Joshua Kipp and Multitel Account Manager Anthony Delwaide are co-presenting at UTC 2026 Technology Conference on unified asset management and infrastructure monitoring frameworks for utilities sector.
- ConcentricregionalAuthorized Value-Added Reseller for Multitel products covering the states of California, Oregon and Washington.
- DC Power SpecialistregionalAuthorized Value-Added Reseller for Multitel power monitoring products.
- MEI TelecomregionalAuthorized Value-Added Reseller for Mexico and Latin America region.
- BatronixregionalAuthorized Value-Added Reseller for Mexico and Latin America region.
- SPMIminorAuthorized Value-Added Reseller partner.
- Solara TechminorAuthorized Value-Added Reseller partner for solar/renewable energy sector coverage.
- testworXminorAuthorized Value-Added Reseller partner.
- PayPalminorPayment processing partner used for e-commerce transactions. Multitel does not collect payment data directly.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Multitel competitors and assessment
Company assessmentBroad incumbents
- Schneider Electric: Schneider Electric offers EcoStruxure, a comprehensive power monitoring and building management platform for utilities, data centers, and industrial customers. Comparable as a broad incumbent with overlapping capabilities in power monitoring and protocol-based telemetry.
- ABB: ABB provides industrial automation, substation monitoring, and grid reliability solutions (including RTU product lines) to utilities and process industries. Comparable as a broad incumbent with substantial substation and power T&D monitoring overlap.
- Vertiv: Vertiv is a major global provider of critical digital infrastructure including power, cooling, and IT systems for data centers and telecom, with monitoring capabilities via its Trellis/Environet platforms. Comparable as a broad incumbent that overlaps Multitel's monitoring niche while serving much larger power and cooling portfolios.
- Schweitzer Engineering Laboratories (SEL): SEL designs and manufactures protective relays, automation controllers, and asset monitoring products for electric power utilities worldwide. Comparable as a broad incumbent serving the utility T&D segment with overlapping monitoring and RTU capabilities.
- Eaton: Eaton provides power management solutions including UPS systems and Brightlayer monitoring platforms for data centers and industrial customers. Comparable as a broad incumbent bundling monitoring with power infrastructure offerings.
Emerging players
- Doble Engineering: Doble Engineering provides diagnostic testing, monitoring, and analytics for electric utility assets including transformers and protection systems. Comparable as a specialist in substation and utility asset monitoring with overlap in condition monitoring sensor applications.
Direct peers
- AKCP: AKCP specializes in sensor-based remote monitoring (temperature, humidity, power, security) for data centers and telecom rooms. Directly comparable to Multitel's rack inlet temperature and environmental monitoring offerings.
- Asentria: Asentria produces remote site monitoring and telemetry hardware for telecom, utility, and industrial customers. Directly comparable to Multitel's iO Platform family in providing OSP/ISP monitoring with protocol conversion and SNMP-based NOC integration.
- DPS Telecom: DPS Telecom manufactures remote telemetry units and alarm monitoring systems (NetGuardian RTUs) targeted at telecom, utility, and transportation customers. Directly comparable to Multitel in serving telecom site monitoring use cases with RTU hardware and NOC integration.
- RLE Technologies: RLE Technologies manufactures environmental monitoring and leak detection systems for data centers, telecom facilities, and critical infrastructure. Directly comparable to Multitel's environmental monitoring solutions for distributed critical sites.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Multitel social profiles
Digital presenceMultitel compliance and trust
Trust signalCompliance7 records
Multitel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multitel leadership team
Management profileNumber of profiles
Profiles1 record
Multitel subsidiaries and ownership
Company hierarchySubsidiaries1 record
Multitel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multitel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multitel
What does Multitel do?
Multitel designs and manufactures remote monitoring hardware and software for critical infrastructure. Its core offerings include Remote Telemetry Units (RTUs) such as FUSION and the iO Platform family (iO mini, iO Gateway, iO Supervisor), network monitoring platforms (Atlas, FIRMSuite), and specialized battery monitoring devices (FCCP, FCCP Box). These products deliver real-time visibility into power, cooling, and environmental infrastructure for telecom operators, power utilities, data centers, and railway operators.
Is Multitel a public or private company?
Multitel is a private company. It is classified as management employee owned and is currently operating.
When was Multitel founded?
Multitel was founded in 1980. It employs 11 to 50 people.
Where is Multitel based?
Multitel is headquartered in Quebec, Canada, in the North America region.
How does Multitel make money?
Three revenue lines are on record. Hardware Sales - Remote Telemetry Units are the primary driver. The others are network Management Software Licenses and professional Services.
Who are Multitel's main competitors?
Broad incumbents on record are Schneider Electric, ABB, Vertiv, Schweitzer Engineering Laboratories (SEL) and Eaton. Doble Engineering is listed as an emerging player. Direct peers are AKCP, Asentria, DPS Telecom and RLE Technologies.
Does Multitel have an API?
No public API is recorded for Multitel.
What industry is Multitel in?
Multitel's product category is Remote Infrastructure Monitoring Equipment. Its primary akta.pro industry code is HDAIAKAH, Site Security, Monitoring & Remote Operations (NOC/IoT), with a secondary code of EUADAJAD, Condition Monitoring Sensors & IoT (online/offline monitoring, edge devices). Its NAICS code is 334519 and its SIC code is 3823.