Clinic HQ
Clinic HQ is a cloud-based SaaS platform that provides scheduling, patient flow, drug logging, and clinic management software to 700+ nonprofit high-volume spay/neuter and wellness veterinary clinics worldwide on a flat-rate subscription.
- Company typePrivate
- Founded2010
- HeadquartersPortland, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Clinic HQ does
Clinic HQ is a cloud-based SaaS company that provides practice management software purpose-built for high-volume spay/neuter (HQHVSN) and wellness veterinary clinics, primarily operated by nonprofit animal welfare organizations. Founded in 2010 and based in Portland, Oregon, the company operates as a privately held, bootstrapped entity (Clinic HQ, Inc., Delaware) with no external funding rounds disclosed. The platform delivers an integrated suite of tools — scheduling with mobile clinic integration, real-time patient flow management, curbside check-in/checkout (E-Lobby), DEA-compliant digital drug logs, medical records, billing and reconciliation, automated reminders, online booking automations, donation collection with goal tracking, grant management, and reporting — through web applications at app.clinichq.com, with additional portals for multi-location management (portal.clinichq.com), identity management (id.clinichq.com), and user training (university.clinichq.com).
The business model centers on a flat-rate subscription priced at $299/month per clinic, with all features, unlimited users, unlimited veterinarians, unlimited data, and full tech support included. Annual billing options exist and become mandatory (non-refundable) when customers request data migration assistance. Supplemental usage-based fees apply for text messaging, third-party integrations, and shelter/rescue system integrations. Distribution is primarily self-serve through the company website with a 30-day free trial, supplemented by community-led growth through the Spay Neuter Central Facebook group and ecosystem endorsements from major animal welfare organizations including ASPCA, Best Friends Animal Society, Pasadena Humane, and Feral Cat Spay/Neuter Project. A dedicated Volume Client Portal serves organizations managing multiple clinic locations with consolidated reporting and grant tracking.
The company reports 700+ veterinary clinic customers worldwide, with the platform having processed 30 million appointments and 25 million animal treatments cumulatively. Clinic HQ holds SOC 2 Type 2 compliance certification and operates with a small team (1-10 employees), reflecting a lean, profitable, niche-focused SaaS model. The platform integrates with third-party payment processors, laboratory and diagnostic systems, insurance providers, microchip registries, and shelter/rescue organizations via public API. Operating geographies span the United States and Canada, with self-serve global availability claimed.
Clinic HQ firmographics
Firmographics- Name
- Clinic HQ
- Legal name
- Clinic HQ, Inc.
- Website
- https://clinichq.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Clinic HQ is a cloud-based SaaS platform that provides scheduling, patient flow, drug logging, and clinic management software to 700+ nonprofit high-volume spay/neuter and wellness veterinary clinics worldwide on a flat-rate subscription.
- Ownership category
- akta.pro rank
Clinic HQ industry classification
Industry- Product category
- Veterinary Practice Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Self-Service Portal for Scheduling & Management (HLACADAK)
- akta.pro secondary industry
- Scheduling, Intake & Patient Portal Platforms (HLALAKAB)
Keywords
Where Clinic HQ is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Markets served
Clinic HQ business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription (Standard): All-in-one subscription at $299/month providing unlimited users, unlimited vets, unlimited data, and full tech support. Billed monthly or annually with automatic renewal at billing cycle end. No per-user fees or scaling expenses.
- Additional Services: Additional charges may apply for text messaging/communication services, third-party integrations including shelter or rescue organization integrations, and other optional features or usage-based functionality. Fees disclosed at time of enablement or use.
- Data Migration Setup (Non-Refundable): When customers request data migration assistance, they must prepay for a non-refundable annual subscription covering the first year. This is non-refundable under any circumstances and covers onboarding support for data migration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard All-Inclusive Plan at $299/month |
| Subscription | Annual | Annual Subscription (Discounted) |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Clinic HQ product offering
Product offeringCore offering
Clinic HQ provides a cloud-based SaaS clinic management platform purpose-built for high-volume spay/neuter (HQHVSN) and wellness veterinary clinics. The platform delivers scheduling with mobile clinic integration, real-time patient flow automation, E-Lobby curbside check-in/checkout, DEA-compliant digital drug logs, donation collection, medical records, accounting, automated reminders, online automations, grant management, and reporting — bundled into a single all-inclusive $299/month subscription with unlimited users, unlimited vets, unlimited data, and unlimited tech support. A dedicated Volume Client Portal serves organizations managing multiple clinic locations.
Product overview
Clinic HQ is a single cloud-based SaaS platform for high-volume spay/neuter and wellness clinic management. The platform includes a core set of integrated tools: Scheduling for mobile clinic integration and online booking; Patient Flow for real-time patient management and treatment automation; E-Lobby for digital check-in/checkout and consent forms; Digital Drug Logs for DEA-compliant medication tracking; Donations for fundraising with goal tracking; plus Medical Records, Accounting, Reminders, Online Automations, Grant Management, and Reports. All features are included at one fixed price tier ($299/month). The platform is delivered as web applications through app.clinichq.com, with additional portals for volume clients (portal.clinichq.com), identity management (id.clinichq.com), and training (university.clinichq.com).
Differentiator
Problem solved
Functional benefit
Products and services
- Clinic HQ Platform Cloud-based SaaS clinic management platform designed for high-volume spay/neuter and wellness veterinary clinics, providing scheduling, patient flow, digital drug logs, donations, medical records, accounting, reminders, online automations, grant management, and reporting on an all-inclusive subscription basis.
- Clinic HQ Application (app.clinichq.com)
Quantifiable outcome
- Trusted by over 700 veterinary clinics worldwide
- +4 more outcomes
Companies that use Clinic HQ
Customer profileNamed customers14 records
Segments2 records
Ideal customer profiles2 records
Clinic HQ technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature11 records
Clinic HQ partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- ASPCAminorListed as a trusted organization using or endorsing Clinic HQ. ASPCA (American Society for the Prevention of Cruelty to Animals) is a major animal welfare organization. The association provides brand credibility and referral potential within the animal welfare sector.
- Best Friends Animal SocietyminorListed as a trusted organization using or endorsing Clinic HQ. Best Friends Animal Society is a leading national animal welfare organization. The relationship provides community credibility and potential referrals.
- Pasadena HumaneminorListed as a trusted organization using or endorsing Clinic HQ. Pasadena Humane is a regional animal welfare organization. The relationship provides credibility within the regional animal welfare community.
- Feral Cat Spay/Neuter ProjectminorListed as a trusted organization using or endorsing Clinic HQ. Feral Cat Spay/Neuter Project is a specialized nonprofit focused on feral and community cat sterilization programs. The alignment validates the platform's suitability for high-volume spay/neuter operations.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Clinic HQ competitors and assessment
Company assessmentBroad incumbents
- Cornerstone (IDEXX): Industry-leading veterinary practice management software from IDEXX, the dominant veterinary diagnostics company. Comparable as a broad incumbent offering practice management with scheduling and patient records across the full veterinary market, though Cornerstone lacks Clinic HQ's nonprofit/HQHVSN specialization.
Direct peers
- Hippo Manager: Cloud-based veterinary practice management software targeting small to mid-sized veterinary practices. Comparable as a SaaS scheduling and patient management platform serving veterinary clinics, with overlapping workflows though a different customer niche.
- ezyVet: Cloud-based veterinary practice management software serving small animal hospitals and specialty clinics. Directly comparable as a SaaS platform targeting veterinary clinics with scheduling, patient records, and workflow management, though ezyVet addresses general veterinary rather than the HQHVSN niche.
- PetDesk: Veterinary client engagement and practice management platform with appointment scheduling, reminders, and client communication features. Comparable as a SaaS solution targeting veterinary clinics with overlapping client communication and scheduling functionality.
- ImproMed: Veterinary practice management software serving animal hospitals and clinics. Comparable as a clinic management platform with scheduling, medical records, and drug logging features, though ImproMed focuses on traditional general veterinary practices rather than nonprofit HQHVSN workflows.
- AVImark (Covetrus): Veterinary practice management software widely used in animal hospitals. Directly comparable as a clinic management platform serving veterinarians, with overlapping scheduling, medical records, and drug-log functionality, though AVImark targets general practice rather than nonprofit HQHVSN workflows.
- DaySmart Vet: Cloud-based veterinary practice management software targeting independent and small animal hospitals. Comparable as a SaaS clinic management platform with appointment scheduling, patient records, and client communication features for veterinary clinics.
- Provet Cloud (Nordhealth): Cloud-based veterinary practice management platform serving veterinary clinics across multiple geographies. Comparable as a SaaS scheduling, patient records, and workflow platform for veterinary clinics, with a broader international footprint.
- ePetHealth (Covetrus): Veterinary practice management and client communication platform from Covetrus. Comparable as a clinic management solution with patient records, scheduling, and client engagement features serving veterinary practices.
Emerging players
- Digitail: Cloud-based veterinary practice management platform with integrated AI capabilities, targeting modern veterinary practices. Comparable as an emerging SaaS scheduling and patient management platform for veterinary clinics, though with a broader general-practice focus rather than HQHVSN specialization.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Clinic HQ social profiles
Digital presenceClinic HQ compliance and trust
Trust signalCompliance1 record
Clinic HQ financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clinic HQ leadership team
Management profileNumber of profiles
Clinic HQ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clinic HQ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clinic HQ
What does Clinic HQ do?
Clinic HQ provides a cloud-based SaaS clinic management platform purpose-built for high-volume spay/neuter (HQHVSN) and wellness veterinary clinics. The platform delivers scheduling with mobile clinic integration, real-time patient flow automation, E-Lobby curbside check-in/checkout, DEA-compliant digital drug logs, donation collection, medical records, accounting, automated reminders, online automations, grant management, and reporting — bundled into a single all-inclusive $299/month subscription with unlimited users, unlimited vets, unlimited data, and unlimited tech support. A dedicated Volume Client Portal serves organizations managing multiple clinic locations.
Is Clinic HQ a public or private company?
Clinic HQ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clinic HQ founded?
Clinic HQ was founded in 2010. It employs 1 to 10 people.
Where is Clinic HQ based?
Clinic HQ is headquartered in Portland, United States, in the North America region.
How does Clinic HQ make money?
Three revenue lines are on record. Subscription (Standard) is the primary driver. The others are additional Services and data Migration Setup (Non-Refundable).
Who are Clinic HQ's main competitors?
Cornerstone (IDEXX) is listed as a broad incumbent. Direct peers are Hippo Manager, ezyVet, PetDesk, ImproMed, AVImark (Covetrus), DaySmart Vet, Provet Cloud (Nordhealth) and ePetHealth (Covetrus). Digitail is listed as an emerging player.
Does Clinic HQ have an API?
Yes. Clinic HQ provides APIs for certain services. API access is bound by the Terms of Service plus specific API terms. Third parties may not access and employ the API if the functionality is part of an application that remotely records, monitors, or reports a Service user's activity. Abuse or excessively frequent requests may result in temporary or permanent suspension of API access. API access may be subject to rate limits. The company reserves the right to modify, suspend, or discontinue API access at any time. Some third-party providers have created integrations between Clinic HQ services and theirs.
What industry is Clinic HQ in?
Clinic HQ's product category is Veterinary Practice Management Software. Its primary akta.pro industry code is HLACADAK, Patient Self-Service Portal for Scheduling & Management, with a secondary code of HLALAKAB, Scheduling, Intake & Patient Portal Platforms. Its SIC code is 7372.