What Mohawk Ambulance Service does

Mohawk Ambulance Service (legally Parkland Ambulance Service, Inc.; DBA Mohawk Ambulance Service, Capital District Ambulance Service, and Doctors Ambulance Service) is the largest privately-owned ambulance service in upstate New York, providing Basic Life Support (BLS), Advanced Life Support (ALS), critical care and neonatal transport, non-emergency medical transportation, event standby, and AHA-certified education and training across Albany, Schenectady, Rensselaer, and Saratoga Counties. Founded in 1964 and family-owned by the McPartlon family, the company operates six emergency centers staffed 24/7, a fleet of more than 40 ambulances and emergency response vehicles, and a high-tech communications center with computer-aided dispatch and GPS tracking. As of recent disclosures it employs more than 300 staff, including 250+ New York State Certified EMTs, Critical Care Technicians, and Paramedics.

The company runs five service lines: emergency 911 response, non-emergency wheelchair and stretcher transport, Specialty Care Transport for ventilator-dependent and critically ill patients, event standby for sporting and community events, and an Education Center offering EMT, CPR, ACLS, and PALS courses (with an Education Assistance Program that covers tuition and includes a weekly stipend plus 100% loan forgiveness upon hire). Clinical technology includes Hamilton T-1 ventilators, LIFEPAK 15 cardiac monitors/defibrillators with 12-lead EKG transmission, and Stealth Power idle-reduction systems. A dedicated pediatric ambulance serves the Bernard & Millie Duker Children's Hospital at Albany Medical Center, and a NICU ambulance partnership extends coverage to 25 counties across New York and Western Massachusetts.

Mohawk generates revenue through transaction-fee billing to patients and a broad payer mix (Medicare, Medicaid, CDPHP, MVP Health Care, commercial, HMO, no-fault, and workers' compensation), facility-level contracts for inter-facility and specialty transport, event standby fees, and tuition for training courses. Distribution is direct, through field operations and a business office in Schenectady. Strategic partnerships with Albany Medical Center, Ellis Hospital, St. Peter's, Albany Memorial/Samaritan, and the Stratton VA Medical Center anchor the facility-referral book, while 911 emergency calls provide volume scale. The 2017 acquisition of Capital District Ambulance Service and Doctors Ambulance Service expanded the footprint, and the company has continued to reinvest in fleet, clinical equipment, and workforce development.

Name

Mohawk Ambulance Service

Legal name

Parkland Ambulance Service, Inc.

Website

https://mohawkambulanceservice.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

251–500 employees

Short description

Mohawk Ambulance Service is the largest privately-owned ambulance service in upstate New York, providing emergency 911 response, non-emergency transport, specialty care and neonatal transport, event standby, and AHA-certified EMS education across four Capital Region counties.

Ownership category

akta.pro rank

Product category

Emergency Medical Services and Patient Transportation

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industry

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Emergency medical services
• Ambulance transport
• Advanced life support
• Specialty care transport
• EMT training programs

Headquarters

HQ city

Schenectady

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Emergency Medical Services: Emergency ambulance services billed directly to patients and insurance providers including Medicare, Medicaid, CDPHP, and MVP Health Care, as well as commercial, HMO, no-fault, and workers compensation carriers
2. Non-Emergency Transportation: Wheelchair and stretcher transport services for wheelchair- or bed-bound clients not requiring medical monitoring during transport
3. Specialty Care Transport: Critical care transport services for ventilator-dependent and critically ill patients utilizing specially trained SCT Paramedics
4. Event Standby Services: Committed ambulance standby support during sporting events, community gatherings, concerts, fairs, and other public and private events
5. Education and Training: Public and professional education classes including CPR, basic life support, advanced life support, PALS, ACLS, and EMT training courses

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Mohawk Ambulance Service delivers 24/7 emergency 911 ambulance response, Basic and Advanced Life Support services, Specialty Care Transport for ventilator-dependent and neonatal patients, non-emergency wheelchair and stretcher transportation, and event standby ambulance coverage across Albany, Schenectady, Rensselaer, and Saratoga Counties in New York's Capital Region. It also operates an American Heart Association certified Community Training Center providing EMT, CPR, ACLS, and PALS courses and on-site private hospital training.

Product overview

Mohawk Ambulance Service operates as a healthcare services company offering emergency medical response, non-emergency patient transportation, and specialty care transport, along with a comprehensive education division providing EMT training, CPR, ACLS, and PALS courses. The company operates the largest privately-owned ambulance service in upstate New York, providing Basic and Advanced Life Support services across Albany, Schenectady, Rensselaer, and Saratoga counties through six emergency stations and a fleet of more than 40 ambulances.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services Emergency 911 ambulance response providing Basic and Advanced Life Support (BLS/ALS) to Albany, Schenectady, Rensselaer, and Saratoga counties via a fleet of 40+ ambulances and emergency response vehicles dispatched through a 24/7 computer-aided communications center.
• Non-Emergency Transportation Scheduled wheelchair and stretcher transportation for wheelchair- or bed-bound clients who do not require medical monitoring during transport, including curb-to-curb and door-to-door service options across the Capital Region.
• Specialty Care Transport (SCT) Critical care transport for ventilator-dependent and critically ill patients staffed by specially trained SCT Paramedics with ventilator management, IV medication infusion, and cardiac monitoring capabilities.
• Event Standby Services Ambulance standby and on-site medical coverage for sporting events, community gatherings, concerts, fairs, parades, and other public and private events in the Capital Region, with customized EMS resource planning.
• Private Training for Hospitals On-site Pediatric Advanced Life Support (PALS) and Advanced Cardiac Life Support (ACLS) training classes delivered to individual healthcare facilities upon request.
• EMT Academy Courses EMT-B certification training programs including original, refresher, and recertification courses delivered over 6-8 weeks at the Albany training center, with an Education Assistance Program offering loans, a $562.50 weekly stipend, and 100% loan forgiveness in exchange for 1-year full-time or 2-year part-time employment commitment at Mohawk.
• CPR Classes (BLS for Healthcare Providers) American Heart Association Basic Life Support (BLS) for Healthcare Providers course preparing students to recognize and provide care for cardiac arrest and choking involving adults, children, and infants; $90 per person.
• ACLS Training American Heart Association Advanced Cardiac Life Support course covering cardiac emergency recognition and treatment, including prearrest, arrest, and post-arrest patient care; original course $150 (two sessions) and refresher $125 (one session).
• PALS Training Pediatric Advanced Life Support course using simulated pediatric emergencies to reinforce systematic pediatric assessment, basic life support, and effective resuscitation techniques; original $150 (two sessions) and refresher $100 (one session).
• EMT Continuing Medical Education (CME) Continuing education credits for Basic Life Support (BLS) providers at the EMT level providing additional training hours toward the New York State CME Recertification Program.
• ALS Continuing Medical Education (CME) Continuing education credits for Advanced Life Support providers including Critical Care Technicians and Paramedics covering core hours for the NYS CME Recertification Program.

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bernard & Millie Duker Children's Hospital at Albany Medical CentercoreStrategic or Co-development Partner · 19 October 2020Mohawk operates a specialized pediatric ambulance dedicated to transporting ill and injured children from northeastern New York and western England to Albany Med. The $250,000 ambulance was donated by the Massry family. Approximately 500 children are transported annually.
• Schenectady Rotary ClubminorGTM or Marketing Partner · 30 October 2019Partnered with Mayo Clinic to donate an out-of-service ambulance to emergency responders in Carrefour, Haiti.
• Mayo ClinicminorGTM or Marketing Partner · 30 October 2019Donated out-of-service ambulance for use by emergency responders in Carrefour, Haiti.
• Ronald McDonald House Charities of the Capital RegionminorGTM or Marketing Partner · 22 January 2019Supporting sponsor of the Ronald McDonald House Charities Annual Radiothon.
• Schenectady Social Enterprise and Training Center (SEAT)minorStrategic or Co-development Partner · 5 December 2017Employer partnership to accept qualified candidates into EMT training program. SEAT provides education and workforce training for underrepresented populations. Prior to current course, SEAT had placed 24 students in training with Mohawk.
• Albany Medical CentercoreStrategic or Co-development Partner · 18 August 2016Neonatal Intensive Care Unit (NICU) ambulance operated in conjunction with Albany Medical Center staff. Covers 25 counties in New York and Western Massachusetts. Albany Med transport teams consisting of specially trained nurses and respiratory therapists travel with Mohawk crew members.
• Mariano Rivera FoundationminorGTM or Marketing Partner · 17 September 2015Donated two fully equipped ambulances valued at approximately $10,000 each (with $5,000 Stryker stretchers) to Puerto Caimito, Panama - Rivera's hometown. Air Marine Cargo International donated freight costs.
• Albany City SchoolsminorGTM or Marketing Partner · 1 June 2015Annual Summer Safety Day partnership with Albany City Schools and multiple community agencies including Albany Police, Fire Department, Sheriff's Office, and others.
• City of AlbanyminorStrategic or Co-development Partner · 1 January 2015Partnered with City of Albany and NY State Department of Labor to offer scholarships for Albany residents interested in becoming EMTs. Mohawk provided books and conducted training class; City and State provided funding for tuition and other costs.
• New York State Department of LaborminorStrategic or Co-development Partner · 1 January 2015Funding partner for EMT scholarship program with City of Albany and Mohawk Ambulance Service.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Empress EMS: Private ambulance service operating in New York with comparable emergency, non-emergency, and specialty care transport offerings. Direct regional competitor for hospital referrals and 911 contract bids in the upstate NY market.
• Acadian Ambulance Service: Large privately-held ambulance company operating across multiple states with comparable EMS, specialty care transport, and AHA education services. Closest analog to Mohawk's multi-service private EMS business model at a larger scale.
• Alstar Ambulance: New York-based private ambulance service providing emergency and non-emergency medical transportation with a similar service portfolio. Direct competitor in the NY private EMS market.
• Cataldo Ambulance Service: Privately-held ambulance and medical transportation company based in Massachusetts offering comparable BLS, ALS, and specialty care transport services with a similar multi-service, family/employee ownership culture.

Broad incumbents

• American Medical Response (Global Medical Response): Largest private air and ground medical transportation company in the US, owned by KKR-backed Global Medical Response. Overlaps with Mohawk on emergency and non-emergency ground ambulance services but operates nationally with a much broader scale and capital base.
• Falck USA: US subsidiary of global EMS leader Falck, providing ambulance services across multiple states. Comparable specialty care and emergency transport capabilities but as part of a much larger international platform.

Regional players

• Mobile Life Support: Private ambulance service covering New York's Hudson Valley region with comparable emergency, non-emergency, and specialty transport offerings. Closest geographic peer operating in adjacent upstate NY counties.
• MedStar Mobile Healthcare: Public utility model EMS agency serving the Fort Worth, Texas region with comparable 911, inter-facility, and specialty care services. A useful regional peer for benchmarking capital-intensive ambulance operations.
• Life EMS Ambulance: Private ambulance service operating in Michigan and surrounding states with comparable emergency, non-emergency, and community education programs. Similar mid-sized private EMS structure to Mohawk.

Others

• Modivcare (LogistiCare): National broker of non-emergency medical transportation (NEMT) services. Comparable on the NEMT and wheelchair transport line of business but operates as a managed-services platform rather than a direct ambulance operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mohawk-ambulance-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mohawk Ambulance Service