What Olympe Services - Conciergerie Rouen does

Olympe Services is a Rouen-based short-term rental property management conciergerie operated by two co-founders, Valérie and Frédéric. The company manages the complete lifecycle of Airbnb, Booking.com, and Abritel listings for individual property owners, secondary residence owners, and corporate clients in the Rouen metropolitan area, including peripheral communes such as Bois-Guillaume and Mont-Saint-Aignan. Its operating model combines a local human team (24/7 guest support, 21-minute average response time, systematic 100% traveler identity verification) with a technology stack comprising dynamic pricing algorithms, smart-lock-based autonomous check-in, Minut IoT noise and occupancy sensors, and Swikly digital security deposits.

The business generates revenue through two commission tiers — Formule Digitale at 12% TTC with a €290 setup fee, and Formule Complète at 20% TTC including hotel-quality housekeeping, linen, and quality control — supplemented by advisory add-ons: Audit SOS diagnostics for underperforming listings and a €390 Pre-Purchase Consultation for prospective investors. Distribution is direct-to-owner via website, phone, and free 48-hour property visits, with platform credibility reinforced by official Airbnb Co-host status, Superhost badge, and 5.0/5.0 Google reviews across 36 ratings.

The company is privately held, bootstrapped, and concentrated in a single metropolitan market, with no external funding, no public revenue disclosure, and selective onboarding of properties based on rental potential. Strategic emphasis is placed on capturing demand spikes from Rouen-specific events, particularly the Armada 2027 maritime gathering and recurring Fêtes Jeanne d'Arc, while competing on local expertise rather than scale or platform breadth.

Name

Olympe Services - Conciergerie Rouen

Legal name

Olympe Services

Website

https://olympe.services

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Olympe Services is a Rouen-based conciergerie that manages short-term rental properties on Airbnb, Booking.com, and Abritel for individual owners, secondary residence owners, and corporate clients across the Rouen metropolitan area, charging 12–20% commission on bookings plus advisory add-ons.

Ownership category

akta.pro rank

Product category

Short-term Rental Property Management

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Full-Service Vacation Rental Property Management (BPAJAIAA)

akta.pro secondary industries

Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB), Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI), Turnover Cleaning + Minor Maintenance/Handyman Add-Ons (HSAEAEAF)

Keywords

• Short-term rental management
• Airbnb property management
• Vacation rental concierge
• Property management services
• Corporate housing services

Headquarters

HQ city

Rouen

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Formule Digitale Commission: 12% TTC commission on collected sums with 290€ setup fee. Includes professional photography, multi-platform listing (Airbnb, Booking, Abritel), SEO optimization, dynamic pricing, traveler identity verification, and 24/7 guest support. Excludes cleaning and linen services.
2. Formule Complète Commission: 20% TTC commission on collected sums. Includes everything in Formule Digitale plus professional cleaning, hotel-quality linen supply, quality control after each stay, digital and paper welcome booklet, and maintenance coordination. Reserved for properties with high rental potential (city center, premium standing, proximity to tourist sites).
3. Pre-Purchase Consultation: 390€ TTC service for investors not yet owning property in Rouen. Includes revenue estimation based on real Rouen market data, furnishing recommendations, and administrative opening procedures summary before signing purchase.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Olympe Services is a local short-term rental concierge managing furnished properties on Airbnb, Booking.com, and Abritel on behalf of owners in the Rouen metropolitan area. The company handles the full rental lifecycle — listing creation with professional photography, dynamic pricing, multi-platform distribution, 24/7 guest support, professional cleaning, maintenance coordination, and monthly transparent rent disbursement — and earns a commission (12% or 20% TTC) on collected rental income.

Product overview

Olympe Services operates as a local property management concierge service for short-term rentals in Rouen, offering two primary service tiers—Formule Digitale (12% commission, digital-only) and Formule Complète (20% commission, full-service including housekeeping and maintenance)—supplemented by advisory add-ons (Audit SOS and Pre-Purchase Consultation). The company manages the complete rental lifecycle: listing creation, dynamic pricing optimization, 24/7 guest support, professional cleaning, maintenance coordination, and transparent monthly rent disbursement. Properties are distributed across Airbnb, Booking.com, and Abritel via channel manager synchronization. The service is selective, accepting only properties with sufficient rental potential, and maintains official Co-Host status on Airbnb with Superhost credentials.

Differentiator

Problem solved

Functional benefit

Products and services

• Formule Digitale (Digital Plan) Digital-only end-to-end short-term rental management service for property owners in Rouen, covering listing creation, multi-platform distribution, dynamic pricing, guest verification, and 24/7 traveler support for a 12% TTC commission + €290 setup fee; excludes cleaning and linen.
• Formule Complète (Complete Plan) Full-service premium short-term rental management for property owners in Rouen, including everything in Formule Digitale plus professional cleaning, hotel-quality linen, post-stay quality control, welcome booklet, and maintenance/claims handling, at a 20% TTC commission; reserved for high-potential properties.
• Audit SOS Express diagnostic for existing underperforming short-term rental listings, identifying barriers to bookings and revenue and providing actionable recommendations; aimed at owners who have not yet committed to full management.
• Consultation Pré-Achat (Pre-Purchase Consultation) Pre-purchase advisory service for prospective investors in Rouen, providing revenue estimation based on real market data, furnishing recommendations, and an overview of administrative opening procedures for a €390 TTC one-time fee.

Quantifiable outcome

• Owners gain on average +20% revenue compared to unmanaged properties through dynamic pricing optimization
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and supporting.

• AirbnbcoreChannel Partner/ Reseller/ DistributorPrimary distribution and marketing partnership. Olympe Services is an official Airbnb Co-host with Superhost status, enabling enhanced platform visibility, credibility badges, and preferential algorithmic positioning. Properties listed on Airbnb platform with co-host management.
• Booking.comcoreChannel Partner/ Reseller/ DistributorMulti-platform distribution partnership for broader traveler reach. Properties listed on Booking.com alongside Airbnb for cross-platform exposure to international and business travelers.
• AbritelsupportingChannel Partner/ Reseller/ DistributorAdditional French-market platform partnership for family-oriented travelers and domestic rental market coverage.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GuestReady: Largest tech-enabled short-term rental management company in Europe with operations in France including Normandy. Directly competes with Olympe on full-service Airbnb/STR management, dynamic pricing, and multi-platform listing.
• Bnbsitter: French Airbnb management company providing full-service conciergerie including listing creation, cleaning, check-in, and dynamic pricing. Direct competitor for individual property owners across French urban markets.
• Welkeys: French premium short-term rental concierge serving major French cities. Directly comparable business model with co-hosting, professional cleaning, dynamic pricing, and 24/7 guest support; competes for the same owner and traveler segments.
• Luckey Homes: French vacation rental management company offering full-service conciergerie across multiple French cities. Closely comparable in service tiers (commission-based, cleaning, 24/7 guest support) and target customer (individual property owners).
• HostnFly: Paris-headquartered French STR management company with multi-city coverage. Competes on commission-based full-service management, professional photography, dynamic pricing, and guest verification — overlapping functionally with Olympe's offering.
• Sweetly: French STR management company offering full-service Airbnb/booking management with cleaning, check-in, and pricing optimization. Direct competitor for the same SMB owner segment that Olympe targets.

Broad incumbents

• Abritel (HomeAway/Vrbo France): French-market vacation rental OTA (subsidiary of Expedia Group) and one of Olympe's three distribution partners. Strongest in family-oriented domestic French rentals; channel partner rather than direct competitor.
• Airbnb: Platform incumbent whose co-host program Olympe participates in. Provides the demand, trust infrastructure (reviews, Superhost), and distribution channel Olympe depends on; also a potential competitive threat via direct co-host services.
• Booking.com: Global OTA and distribution partner for Olympe's properties. Comparable at the platform level and a key channel for traveler demand; not a direct service competitor but shapes owner economics.

Emerging players

• Conciergerie Solidaire: France-based STR management player focused on regional French markets with full-service conciergerie model. Comparable in scope and target customer to Olympe but operates at a smaller, more local scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Olympe-Services-Conciergerie-Rouen-61569704780144

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Olympe Services - Conciergerie Rouen