What Talus Informatik does

Talus Informatik AG is a privately held, owner-managed Swiss IT service company founded circa 1995 and headquartered in Wiler bei Seedorf, with a secondary footprint in Burgdorf. It operates exclusively in Switzerland — primarily the German-speaking region — serving four named verticals: public administrations (Gemeinden, Städte, Kantone), energy providers, schools, and church parishes (Kirchgemeinden). Business is delivered through direct field sales supported by account managers and consultants, with additional reach via general assemblies and events of Swiss municipal and financial-finance professional associations. CEO Yvonne Bader leads alongside co-owners Michael Hänzi and Loganayagam Dinushan; the firm has undergone a documented generational succession and runs with 51–100 employees.

The technical and product backbone is the company's own RIO (Rechenzentrum Integration Organisation) data center, providing geo-redundant hosting through Dark Fiber connections to a secondary site at DV Bern AG, using Metrocluster active/active failover. Around RIO the company bundles full and partial IT outsourcing (Applikationsbetrieb, Security Services, Backup & Storage via Veeam Cloud Connect, hybrid cloud, web hosting, network monitoring via PRTG), alongside managed applications including Abacus ERP (with Abacus Intelligence), the CMI Lösungsplattform, innosolvcity for citizen and population management, Microsoft 365, Weblication CMS, primedocs, easylearn, Sophos endpoint and email security, xorlab behavioral email security, SEPPmail, IncaMail, Citrux/ShareFile, Saporo identity-infrastructure security, and Cyberdise AI awareness training. Vertical-specific modules include the eGovernment suite (eAdressauskunft, eBescheinigung, eSteuerkonto, eUmzug, CMI Government), a room management and reservation system, and the Gemeinde-App / citymobile-App (with Anthrazit AG). Cited operational footprint includes >150 customers hosting infrastructure with Talus, 450 municipalities on innosolvcity managing 3 million inhabitants (largest deployment 140,000), 200,000 users of CMI, 1 million Abacus bookkeeping entries annually, 6,000 daily Abacus asset-accounting users, 3,300 companies on Abacus Electronic Banking, and 1,000 users on eUmzug. Certifications include ISO/IEC 27001, ISO 22301, IQNet, CyberSeal (recertified 2025), Swiss Made Software + Swiss Hosting, and Swiss Digital Services, and the RIO data center operates on 100% renewable energy with freecooling and on-site PV.

The business model is a mix of managed services (full and partial IT outsourcing via the RIO data center, hosted application subscriptions), modular IT-Flatrate subscriptions on a Pay-per-Use basis with monthly billing, hardware/software sales (Lenovo infrastructure, Microsoft, etc.), and project / consulting services for digital transformation. Pricing is not publicly disclosed; quotations are custom. The customer base is highly repeat-heavy: Gemeinde Worb has been a customer since 1998; multiple employees celebrated 30-year anniversaries in 2025 (Yvonne Bader, Alfred Hofer). Recent strategic activity centers on the planned 2026 expansion to the canton of Wallis, a new-generation Online-Kundencenter (OKC) launched January 2026, the 2024 rollout of Cyberdise security awareness training, the 2025 CyberSeal recertification, and the introduction of AI-themed positioning for municipal administration (May 2026).

Name

Talus Informatik

Legal name

Talus Informatik AG

Website

https://talus.ch

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Talus Informatik AG is a privately held Swiss IT service firm serving public administrations, energy providers, schools, and church parishes. It operates its own geo-redundant RIO data center delivering managed IT outsourcing, application hosting (Abacus, CMI, innosolvcity, Microsoft 365), and integrated eGovernment solutions.

Ownership category

akta.pro rank

Product category

Managed IT Services for Public Sector

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Managed it services
• It infrastructure outsourcing
• Public sector it
• Data center hosting
• Municipal software solutions

Headquarters

HQ city

Wiler

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT Infrastructure Outsourcing (RIO): Managed services revenue from operating customer IT infrastructure in geo-redundant Swiss data center. Pay-per-Use pricing model with monthly fees based on actual scope of functionality used.
2. Application Hosting: Hosting of applications including Abacus, CMI, innosolv, Deskcenter, Microsoft 365, easylearn, primedocs, Weblication, KISS, OM Computer AG, KLIB, presento with modular pricing.
3. IT Infrastructure Hardware & Software: Sale and maintenance of IT infrastructure including hardware (Lenovo), software solutions, network and security solutions, with ongoing support services.
4. Consulting & Project Services: IT consulting, project implementation, digital transformation services for municipalities and public administration organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Talus Informatik AG provides end-to-end IT solutions (IT-Gesamtlösungen) anchored on its proprietary RIO data center, delivering full or partial IT outsourcing, application hosting, security services, backup, and managed infrastructure for Swiss public administrations, energy providers, schools, and church parishes. The offering combines a modular subscription-based IT-Flat-Rate with consulting, project services, and IT infrastructure hardware sales across all major solution areas.

Product overview

Talus Informatik is an IT total solutions provider for Swiss public administrations, energy suppliers, schools, and church parishes, offering a comprehensive portfolio centered on the RIO (Rechenzentrum Integration Organisation) managed outsourcing datacenter platform. The core RIO platform provides full and partial IT outsourcing with georedundant infrastructure, 24/7 monitoring, and professional SLA management. The product portfolio includes: application hosting (Abacus, CMI, innosolvcity, Microsoft 365), Security Services (SEPPmail, xorlab, IncaMail, Cyberdise, Sophos), Backup & Storage (Veeam), and Infrastructure Management (Deskcenter, PRTG, Microsoft Intune). Industry-specific solutions include eGovernment modules (eAdressauskunft, eBescheinigung, eSteuerkonto, CMI Government), innosolvcity for citizen management, Abacus for financial management with Abacus Intelligence AI, primedocs for document templates, Weblication CMS for websites, and the municipality app (Gemeinde-App/citymobile) in partnership with anthrazit AG. Additional services include room reservation management (RMS), hosting for software manufacturers, Green IT initiatives, and the customer magazine IKUMA. The offering operates as a modular platform where clients can select from core datacenter services with add-on modules tailored to their specific municipal or organizational needs.

Differentiator

Problem solved

Functional benefit

Brands

• RIO: Rechenzentrum Integration Organisation - The company's own data center providing IT outsourcing services, including full-outsourcing, partial-outsourcing, geo-redundant infrastructure, security services, and managed applications.

Products and services

• RIO (Rechenzentrum Integration Organisation) - Managed IT Outsourcing Core managed IT outsourcing data center platform providing full or partial IT infrastructure outsourcing with geo-redundant hosting across the Talus Wiler site and DV Bern AG secondary site, 24/7 monitoring, professional SLA management, and Pay-per-Use billing for Swiss public administrations and organizations.
• IT-Infrastruktur (Hardware, Software, Network and Security Solutions) Comprehensive IT infrastructure offering including hardware procurement (e.g., Lenovo), installation, on-site and remote support, maintenance, and continuous system monitoring with certified Microsoft engineers; bundled with ongoing support services.
• eGovernment (Bürgerinformationssystem) Citizen information system with modules including Dashboard, Lebensthemen, Online-Schalter, Shop, Posteingang, Personenregister, Bürgerkonto, eAdressauskunft, eBescheinigung, eSteuerkonto, and eUmzug for municipalities to deliver digital citizen services.
• CMI Lösungsplattform Business and document management platform in partnership with CMI AG providing modules including CMI Dossier (records management), CMI Aufgaben (tasks), CMI Protokoll (minutes), CMI Bau, CMI Verträge, and CMI Beschaffungen; serving around 200,000 users on the CMI platform.
• innosolvcity Modular citizen and municipal management platform covering population register, companies, buildings, fees, energy billing, elections, and document management; used by 450 municipalities and managing around 3 million inhabitants including Stadt Bern and Stadt Basel.
• Abacus (Financial Accounting, Asset Accounting, Electronic Banking) ERP suite delivered in partnership with Abacus Research AG, including financial accounting (1 million annual entries), fixed asset accounting (6,000 daily users), and electronic banking (3,300 companies); offered with the AI-powered Abacus Intelligence add-on for business intelligence.
• primedocs - Document Template Management Document template management software for Microsoft 365 (Word, Excel, PowerPoint, Outlook) available in basic and pro packages, integrating with CMI and innosolvcity for automated generation of consistent, branded documents.
• Gemeinde-App / citymobile-App Mobile government apps for municipalities and cities developed in partnership with anthrazit AG, including modules for news, digital village square, defect reporting, waste calendar, events, and locations.
• Raum Management & Reservationssystem (RMS) Interactive room and facility booking system for managing rental properties including meeting rooms, community halls, and sports facilities, with intuitive reservation workflows developed with municipalities.
• myTalus / Talus Online Kundenportal (TOK) Self-service customer portal providing an overview of contracts, services, invoices, service desk cases and statistics, Talus staff contacts, and organizational overview for Talus customers.
• Talus Kursorganisation (Course and Training Organization) Course and training organization platform offering IT courses and professional development offerings for Talus customers, accessed via the company website.
• Hosting für Software-Hersteller Software manufacturer hosting service providing infrastructure for third-party software vendors including seamless integrations, fast updates, and security compliance; currently hosting applications for Zeit AG and Diartis AG.
• Green IT Operations Environmentally responsible IT operations service using freecooling systems, server/storage virtualization, photovoltaic installation, and 100% renewable electricity (hydro, solar, wind) for the RIO data center.
• Cyberdise Cybersecurity Awareness Training AI-powered cybersecurity awareness training platform offered in partnership with Cyberdise, providing interactive training modules, phishing simulation, and machine-learning-personalized content for employee security education.
• Saporo Identity Infrastructure Security Identity infrastructure security solution helping organizations identify and address the biggest vulnerabilities in Active Directory, Azure, AWS, and other identity infrastructures, delivered in partnership with Saporo.

Quantifiable outcome

• 69% of surveyed organizations see cybersecurity as a major challenge, validating demand for Talus managed security services
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

AI capability7 records

Feature4 records

Partnerships

23 partnerships are on record, tiered core and major.

• NorthC DatacenterscoreTechnology or IntegrationLong-standing connectivity partnership providing Business Internet Premium and MPLS connections for Talus main location in Wiler bei Seedorf. Jointly built BGP redundancy with multihoming for true high availability and failover protection. Partnership characterized by personnel continuity with same contacts over many years.
• Abacus Research AGcoreTechnology or IntegrationPartnership for financial accounting, asset accounting, and electronic banking software. Talus implements and supports Abacus solutions for public administration clients.
• CMI AGcoreTechnology or IntegrationPartnership for business and document management, government solutions. CMI provides platform for workflow management, protocol administration, and government-specific applications.
• innosolv AGcoreTechnology or IntegrationPartnership for population management (innosolvcity), municipal administration software including resident services, elections, billing, and energy management.
• MicrosoftcoreTechnology or IntegrationPartnership for Microsoft 365, Teams, Azure cloud services, Intune device management, and related Microsoft solutions.
• SophosmajorTechnology or IntegrationSecurity partnership for endpoint protection, firewall, and cybersecurity solutions including Sophos Intercept X and synchronized security.
• VeeammajorTechnology or IntegrationPartnership for backup and recovery solutions including Veeam Cloud Connect for enterprise backup and Microsoft 365 backup services.
• CitrixmajorTechnology or IntegrationPartnership for remote access solutions, virtual desktop infrastructure, and secure workspace access for customers.
• LenovomajorTechnology or IntegrationHardware partnership for IT infrastructure including servers, workstations, and related equipment.
• DeskcentermajorTechnology or IntegrationPartnership for software management solutions including inventory, license management, patch management, and software deployment.
• PRTG (Paessler)majorTechnology or IntegrationPartnership for network monitoring and infrastructure management solutions.
• Scholl Communications AG (Weblication)coreTechnology or IntegrationPartnership for Weblication CMS platform and website solutions. Talus is a sales partner of Scholl Communications AG.
• Anthrazit AGmajorTechnology or IntegrationPartnership for municipality app solutions (Gemeinde-App and citymobile-App) for mobile government services.
• CyberdisemajorTechnology or IntegrationPartnership for AI-powered cybersecurity awareness training solutions to help organizations protect against cyber threats through interactive training.
• DV Bern AGcoreTechnology or IntegrationData center partnership for geo-redundancy. DV Bern AG operates the secondary data center location for Talus RIO infrastructure with Dark Fiber connection.
• SEPPmailmajorTechnology or IntegrationPartnership for email security including encryption, digital signatures, spam protection, and secure file transfer.
• xorlabmajorTechnology or IntegrationPartnership for advanced email security targeting modern threats including sophisticated phishing, CEO fraud, and business email compromise through behavioral analysis.
• IncaMail (Swiss Post)majorTechnology or IntegrationPartnership for encrypted email delivery service enabling secure and legally compliant transmission of confidential emails and documents.
• PasswordSafemajorTechnology or IntegrationPartnership for password management solution enabling secure management of passwords and access credentials.
• SaporomajorTechnology or IntegrationPartnership for identity infrastructure security solutions, helping organizations identify and address vulnerabilities in Active Directory, Azure, AWS environments.
• Citrix ShareFilemajorTechnology or IntegrationPartnership for secure file exchange solution enabling real-time file sharing across devices with encryption and data control.
• Digital Security SwitzerlandcoreOthersOrganization awarding CyberSeal certification for trusted IT service providers meeting security standards for managed services to public institutions.
• PrimeDocsmajorTechnology or IntegrationPartnership for document template management software enabling efficient creation of Microsoft 365 documents with brand consistency.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CANCOM Switzerland: European managed-services and cloud provider with a Swiss subsidiary competing for managed-IT, hybrid-cloud, and Microsoft 365 deals in the same mid-market and public-administration segments Talus serves.
• Bechtle AG: Large European IT system house and managed-services provider with a strong Swiss presence (Bechtle Schweiz). Competes with Talus on hardware procurement, workplace IT, and managed services for public-sector and mid-market accounts, but at much larger scale and broader portfolio.
• Swisscom: Switzerland's incumbent telecom and largest IT services provider, with a dedicated public-sector unit serving federal, cantonal, and municipal clients with managed services, cloud, and connectivity. Directly competes with Talus for the same Swiss municipal outsourcing budgets but at vastly greater scale.

Others

• innosolv AG: Vendor of the innosolvcity population-management platform that Talus hosts and implements. While not a head-to-head MSP, innosolv is a critical software partner and a useful proxy for the niche municipal-software ecosystem in which Talus operates.
• CMI AG: Provider of the CMI business and document management platform used by Talus in its eGovernment and municipal offerings. Functions as a core technology partner and indirect comparable for document/workflow-centric Swiss public-sector IT delivery.

Direct peers

• Netrics AG: Swiss managed-services and cloud provider serving SMEs and public-sector organizations. Comparable to Talus in size and managed-IT-outsourcing model, with overlapping cybersecurity and Microsoft 365 services, though serving a broader mix of industries.
• Abraxas Informatik AG: Leading Swiss IT services firm specializing in public administration and justice/police sector solutions. Closely comparable to Talus in vertical focus (Swiss municipalities, cantons) and offering (managed services, application hosting, eGovernment), though larger and broader in geographic reach.

Regional players

• Adnovum AG: Swiss IT services firm specializing in secure software and IT solutions for finance, insurance, and government. Comparable in Swiss-market depth and security/identity focus, though more software-engineering-led and less infrastructure-led than Talus.
• ipt Innovation Process Technology AG: Swiss IT consulting and engineering firm with public-sector and industrial clients, offering managed services and digital transformation. Comparable to Talus in size and Swiss-market depth, though more consulting-led and less infrastructure-hosting-led.
• Noser Engineering AG: Swiss IT services and engineering firm offering managed services, cloud, and custom software to enterprise and public-sector clients. Similar scale and Swiss-market focus as Talus, with comparable managed-IT and digitalization capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Talus Informatik