INFINI
INFINI is Japan's only domestically-developed Global Distribution System (GDS), providing airline reservation, fare calculation, ticketing, and PNR management software for Japanese travel agencies and 300+ international airlines, operated since 1990 as an ANA Holdings subsidiary with Sabre reselling rights.
- Company typePrivate
- Founded1990
- HeadquartersTokyo, Japan
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What INFINI does
INFINI TRAVEL INFORMATION, INC. (株式会社インフィニ トラベル インフォメーション) is the only domestically-developed Global Distribution System (GDS) operating in Japan, providing international airline reservation, fare calculation, ticketing, and PNR management infrastructure for Japanese travel agencies and airlines. Founded in 1990 as an ANA Holdings strategic company with Sabre as its development partner, INFINI has operated continuously for over 35 years and serves travel agencies across all 47 Japanese prefectures, processing 12 million+ annual passenger bookings with a 99.99995% claimed system uptime. The company is majority-owned (60%) by ANA Holdings, with the remaining 40% held by Everest Investment Holdings Limited, a consortium of nine major Asia-Pacific airlines, giving it strategic alignment across the regional travel distribution value chain.
INFINI's platform is a modular GDS architecture built around the proprietary INFINI GDS core, layered with API connectivity (INFINI HOST-LINK), a GUI terminal (INFINI LINX PLUS), an NDC distribution suite (NDC Connect/NDC PLUS scheduled for October 2026), LCC aggregation via a Travelfusion partnership covering 147+ carriers (INFINI LCC Search), automation modules (INFINI Smart Ticketing, Calendar Cache, PNR Synchronization, Branded Fares, iFQTV, Claim It), and white-label IBE tools. INFINI also acts as the exclusive Sabre Japan regional sales agent, enabling customers to access global GDS content alongside domestic-optimized workflows. Operations span four Japanese offices (Tokyo HQ, Osaka, Nagoya, Fukuoka) with 128 employees, supported by a 24/7 INFINI desk helpdesk.
Revenue is generated through four streams: per-transaction GDS booking and ticketing fees, recurring system subscription and licensing fees, GDS education and certification services (1,300+ annual training participants), and data services derived from proprietary booking-pattern analytics sold to airlines. Pricing is quote-based B2B enterprise with multi-year contracts; specific rates are not publicly disclosed. Customer concentration spans major Japanese travel agencies (Hankyu Travel, Nihonbashi Yumeya, Elc Travel) and an expanding roster of international airline distribution partners (Thai Airways, Alaska Airlines, Shenzhen Airlines, Cebu Pacific, Cathay Pacific, Emirates, WestJet, Vietnam Airlines, Toki Air, Aero Mongolia).
INFINI firmographics
Firmographics- Name
- INFINI
- Legal name
- 株式会社インフィニ トラベル インポメーション
- Website
- https://infini-trvl.co.jp
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- INFINI is Japan's only domestically-developed Global Distribution System (GDS), providing airline reservation, fare calculation, ticketing, and PNR management software for Japanese travel agencies and 300+ international airlines, operated since 1990 as an ANA Holdings subsidiary with Sabre reselling rights.
- Ownership category
- akta.pro rank
INFINI industry classification
Industry- Product category
- Travel Distribution Software (GDS)
- NAICS
- All Other Travel Arrangement and Reservation Services (561599)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- GDS Core Distribution & Switching (THALAAAA)
- akta.pro secondary industries
- Global Distribution Systems (GDS) (THABAJAA), Airline Distribution & Merchandising Platforms (Direct/B2B) (THALABAC), Travel Management & Booking Infrastructure (GDS/Channel Managers/Booking APIs) (BPAMAIAO)
Keywords
Where INFINI is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices4 records
Markets served
INFINI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- GDS Transaction Fees: Fees charged to travel agencies for each booking, reservation, and ticketing transaction processed through the INFINI system. Volume-based revenue tied to air travel demand.
- System Subscription and Licensing: Ongoing fees for system access, terminal usage, and API connectivity for travel agencies and airlines using INFINI and Sabre systems.
- Education and Training Services: GDS training programs, certification exams, and educational content for travel industry professionals and students.
- Data Services: Marketing data and analytics derived from booking patterns, sold to airlines for market intelligence.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing for travel agencies and airlines |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
INFINI product offering
Product offeringCore offering
INFINI develops and operates Japan's only domestically built Global Distribution System (GDS), providing travel agencies and airlines with real-time seat inventory access, reservation, fare calculation, automated ticketing, PNR management, and NDC content distribution. The platform is complemented by API connectivity tools (HOST-LINK), an LCC booking engine built with Travelfusion, dynamic package-tour fare caching, and training/certification services, with global reach enabled through its Sabre Japan regional sales agency partnership.
Product overview
INFINI operates as a unified platform-plus-modules GDS architecture centered on the proprietary INFINI GDS system (Japan's only domestically developed Global Distribution System) combined with Sabre global GDS distribution, API integration tools, and specialized add-on modules. The core INFINI GDS provides seat inventory, reservation, fare calculation, automated ticketing (Smart Ticketing), PNR management, and ancillary services for international air bookings. Supporting modules include INFINI HOST-LINK (API connectivity), INFINI NDC Suite/NDC Connect (NDC content aggregation), INFINI LCC Search powered by Travelfusion (LCC booking), INFINI LINX PLUS (GUI terminal), INFINI Calendar Cache (dynamic fare DB), INFINI Smart Ticketing (automated ticketing), PNR tools (Claim It, Synchronization, View, iFQTV, Branded Fares, Multi-Access), Tripple (itinerary generation), and the Sabre global GDS (sold through INFINI as Japan sales agent). Education and training programs (GDS courses, INFINI certification) and the INFINI FOREST knowledge portal complement the product suite. The company supports over 300 airlines, 100+ products, and 99.99995% system uptime across all 47 Japanese prefectures.
Differentiator
Problem solved
Functional benefit
Brands
- INFINI HOST-LINK: API connectivity solution for external system integration and online booking/inventory synchronization.
- INFINI LINX PLUS
- INFINI Smart Ticketing
- INFINI LCC Search
- INFINI NDC Suite / INFINI NDC Connect
- INFINI NDC PLUS
- INFINI Calendar Cache
- INFINI FOREST
- INFINI desk
- INFINI iFQTV
- INFINI Branded Fares
- INFINI Claim It
- INFINI PNR Synchronization
- INFINI PNR View
- Tripple
- WP-Revo
Products and services
- INFINI GDS Japan's only domestically developed Global Distribution System providing 100+ product functions for international airline seat inventory access, reservation, fare calculation, ticketing, PNR management, ancillary services, and travel-agency workflow automation. Sold to Japanese travel agencies and airlines.
- INFINI HOST-LINK Standalone API product enabling external systems to connect with INFINI GDS for online booking, inventory synchronization, NDC content distribution, and automated reservation/ticketing workflows. Targeted at OTAs, corporate booking tools, and travel technology providers.
- INFINI Smart Ticketing Automated ticketing solution that automates fare verification, input checks, and ticket issuance processing across multiple airlines. Enables near-100% automated ticket issuance for travel agencies.
- INFINI Calendar Cache (C-Cache) Seat-linked dynamic fare database that automatically retrieves and updates fare data in real time, powering automated package tour creation with auto-generated itineraries including open-jaw route support.
- INFINI NDC Suite / INFINI NDC Connect NDC-compliant distribution suite that lets travel agencies book and manage NDC-enabled airline content using existing GDS workflows. INFINI NDC Connect serves as the NDC aggregator; companion tool INFINI NDC PLUS provides a full graphical UI optimized for the Japanese market.
- INFINI LCC Search LCC and new-airline booking, payment, and ticketing product developed jointly with Travelfusion, providing access to 147+ low-cost and I BSP non-member carriers through INFINI LINX PLUS GUI and XML API.
- INFINI LINX PLUS
Quantifiable outcome
- 400% product expansion for tour operators using Calendar Cache
- +3 more outcomes
Companies that use INFINI
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
INFINI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature9 records
INFINI partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Cathay Pacific AirwaysminorNDC content partnership under INFINI NDC Suite. First Japanese GDS to offer Cathay Pacific NDC content distribution in Japan market.
- Jeju AirminorCo-selling partner agreement for Japan market. Enhanced partnership with joint merchandising activities for Japanese travel agencies.
- SabrecoreSabre Japan Regional Sales Agency partnership. INFINI serves as the exclusive Japan market sales agent for Sabre systems and products, enabling customers to access global airline content while maintaining INFINI brand services.
- TravelfusioncoreTechnology partnership for LCC content integration. INFINI co-developed INFINI LCC Search with Travelfusion, enabling booking of 140+ LCC carriers including AirAsia, connecting to INFINI LINX PLUS and HOST-LINK API.
Scale indicators10 records
Recent moves10 records
Expansion highlights5 records
INFINI competitors and assessment
Company assessmentBroad incumbents
- Sabre Corporation: Global GDS leader and INFINI's strategic channel partner (INFINI is Sabre's Japan regional sales agent). Directly comparable GDS technology, distribution model, and target customer base, though Sabre operates globally while INFINI specializes in Japan.
- Amadeus IT Group: Largest global GDS operator serving travel agencies and airlines worldwide. Comparable core GDS functionality, NDC strategy, and airline distribution focus; competes in Japan through its own local operations and competes with INFINI for Japanese travel agency accounts.
Direct peers
- Travelsky Technology: State-owned GDS monopoly in China, providing the most analogous business model to INFINI: a national/regional GDS optimized for local market practices with government/incumbent airline backing. Both are 'local GDS' plays in major Asian aviation markets with similar regulatory and switching-cost moats.
- Travelport (Ebix): Global GDS competitor offering airline distribution, NDC, and travel agency technology solutions. Closely comparable core product (GDS distribution and switching) and customer base (travel agencies and airlines), competing head-to-head in markets outside Japan.
Emerging players
- Duffel: Cloud-native NDC-first travel booking platform targeting modern OTAs and TMCs. Represents the next-generation, API-first distribution model that INFINI must compete against as airlines prioritize NDC-enabled direct integrations over traditional GDS.
- Kiwi.com: NDC and LCC-focused virtual interline booking platform with strong Asia-Pacific coverage. Comparable in targeting modern, tech-enabled travel distribution but operates consumer-facing versus INFINI's B2B agency model.
Others
- Travelfusion: LCC content aggregator and INFINI's technology partner for the INFINI LCC Search product (147+ airlines). Directly comparable LCC content aggregation capability, though Travelfusion focuses solely on LCC aggregation while INFINI bundles this with full-service GDS.
- Navitaire (Amadeus subsidiary): Airline Passenger Service System (PSS) and digital commerce platform serving LCCs and hybrid carriers. Adjacent to INFINI's airline-side offering and represents the technology stack that airlines may use to bypass GDS intermediaries.
- IBS Software: Airline IT solutions provider for passenger services, cargo, and crew operations. Comparable as airline technology vendor targeting Asia-Pacific carriers, though IBS focuses on airline back-office systems versus INFINI's agency-facing distribution.
- SITA: Airline industry IT and communications infrastructure provider serving global carriers. Adjacent technology provider in the airline distribution ecosystem, though SITA focuses on operational technology (airports, border management) rather than distribution.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
INFINI social profiles
Digital presenceINFINI compliance and trust
Trust signalCompliance2 records
INFINI financial estimates
Financial estimateRevenue estimate
Valuation estimate
INFINI leadership team
Management profileNumber of profiles
Profiles12 records
INFINI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INFINI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INFINI
What does INFINI do?
INFINI develops and operates Japan's only domestically built Global Distribution System (GDS), providing travel agencies and airlines with real-time seat inventory access, reservation, fare calculation, automated ticketing, PNR management, and NDC content distribution. The platform is complemented by API connectivity tools (HOST-LINK), an LCC booking engine built with Travelfusion, dynamic package-tour fare caching, and training/certification services, with global reach enabled through its Sabre Japan regional sales agency partnership.
Is INFINI a public or private company?
INFINI is a private company. It is classified as corporate owned and is currently operating.
When was INFINI founded?
INFINI was founded in 1990. It employs 101 to 250 people.
Where is INFINI based?
INFINI is headquartered in Tokyo, Japan, in the Asia region.
How does INFINI make money?
Four revenue lines are on record. GDS Transaction Fees are the primary driver. The others are system Subscription and Licensing, education and Training Services and data Services.
Who are INFINI's main competitors?
Broad incumbents on record are Sabre Corporation and Amadeus IT Group. Direct peers are Travelsky Technology and Travelport (Ebix). Emerging players are Duffel and Kiwi.com. Others are Travelfusion, Navitaire (Amadeus subsidiary), IBS Software and SITA.
Does INFINI have an API?
Yes. INFINI HOST-LINK is an API product that enables external system connectivity for online booking and inventory synchronization. The API supports NDC content distribution and connects INFINI GDS functionality to third-party applications. Integration capabilities include real-time seat inventory access, reservation processing, fare calculations, and PNR management. Documentation and developer access are available through INFINI's sales/partner team for INFINI system subscribers. Developer documentation is at www.infini-forest.com/guest.
What industry is INFINI in?
INFINI's product category is Travel Distribution Software (GDS). Its primary akta.pro industry code is THALAAAA, GDS Core Distribution & Switching, with a secondary code of THABAJAA, Global Distribution Systems (GDS). Its NAICS code is 561599 and its SIC code is 4731.