PlanHorizon

What PlanHorizon does

PlanHorizon GmbH is a privately held, owner-managed consulting and technology firm headquartered in Darmstadt, Germany, operating since 2006. The company is an official ServiceNow partner specializing in Strategic Portfolio Management (SPM), Enterprise Architecture Management (EA), and IT Financial Management implementations for enterprise clients. Service revenue is generated primarily through professional services engagements — business consulting, ServiceNow implementation, training, and ongoing support/managed operations — supplemented by a recurring, productized revenue stream from sfinx, a native ServiceNow application for IT Financial Management co-developed by PlanHorizon and distributed via the ServiceNow App Store. The company reports 19+ years of experience and 250+ successful projects, with named enterprise customers across Automotive, Manufacturing, Life Sciences, Financial Services, Retail, Healthcare, Defense, and Media including Mercedes-Benz, Bosch Mobility, Allianz Tech, Aldi Süd, Wacker Chemie, Rheinmetall, and Bertelsmann.

The firm's go-to-market is enterprise-led and consulting-first, combining business analysis and process consulting with expert-level ServiceNow technical delivery. Its underlying technology is the ServiceNow Now Platform, with sfinx operating as a native, fully integrated module providing multi-year planning, real-time forecasting, chargeback/showback, and financial reporting for IT organizations. Pricing is quote-based and tailored to enterprise project scope, with multi-year contract structures and long post-go-live support relationships that stabilize revenue continuity. PlanHorizon employs 11-50 people, is managed by founders Andreas Borchert and Dr. Thomas Tesch, and operates primarily across Germany, Austria, Switzerland, the Netherlands, and France with selected global clients.

The business model blends project-based professional services with a small but strategic SaaS-like product line (sfinx) and an emerging managed-services tail. Customer concentration appears concentrated among large German and European enterprises, while the consulting-led motion creates long engagement cycles and meaningful switching costs through process embedding and ongoing operations support.

Name

PlanHorizon

Legal name

PlanHorizon GmbH

Website

https://planhorizon.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

PlanHorizon is a Darmstadt-based, ServiceNow-focused consultancy founded in 2006 that delivers Strategic Portfolio Management, Enterprise Architecture, and IT Financial Management implementations for enterprise clients across Automotive, Manufacturing, Life Sciences, Financial Services, and additional verticals in the DACH region.

Ownership category

akta.pro rank

Product category

IT Consulting and ServiceNow Implementation Services

NAICS

Management Consulting Services (54161), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEAAAO

IT Program/Project Management (PMO) & Delivery Assurance

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYHDAEALAK

IT Governance, Risk & Compliance (IT GRC) Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Service Management (ITSM/ESM) Platforms

Keywords

• ServiceNow consulting
• IT financial management
• Strategic portfolio management
• Enterprise architecture management
• ServiceNow implementation

Headquarters

HQ city

Darmstadt

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. ServiceNow Implementation Consulting: Consulting services spanning business analysis, organizational and process consulting, design, specification and implementation of ServiceNow-based solutions. Long-term customer success focused with stable teams.
2. sfinx IT Financial Management App: Native ServiceNow app available from ServiceNow App Store for IT Financial Management. Provides real-time insights, planning automation, and financial reporting capabilities integrated within ServiceNow ecosystem.
3. ServiceNow Training: Creation and execution of ServiceNow training programs for customer teams.
4. Support & Operations: Ongoing support and operations of ServiceNow solutions including hypercare phase after go-live and long-term system management.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

PlanHorizon is a ServiceNow consulting and implementation partner that delivers business consulting, design, and implementation services for ServiceNow-based Strategic Portfolio Management, Enterprise Architecture Management, and IT Financial Management solutions. The company also co-developed sfinx, a native ServiceNow application for IT Financial Management available through the ServiceNow App Store. Their offerings span the complete value chain from requirements analysis and process consulting to solution implementation, training, and ongoing support and operations.

Product overview

PlanHorizon is a ServiceNow partner offering consulting, implementation, and technology services centered on Strategic Portfolio Management (SPM), Enterprise Architecture Management (EA), and IT Financial Management. Their primary proprietary product is sfinx, a native ServiceNow app available on the ServiceNow App Store that provides integrated IT Financial Management capabilities including multi-year planning, forecasting, chargeback/showback, and financial reporting. The company's service portfolio encompasses business consulting, ServiceNow implementation, training, and ongoing support and operations. All offerings are delivered as a platform-plus-services model, with sfinx functioning as a native add-on module on the ServiceNow platform while consulting services guide organizations through adoption and optimization of these tools.

Differentiator

Problem solved

Functional benefit

Products and services

• sfinx IT Financial Management A native ServiceNow application for IT Financial Management that enables organizations to continuously optimize the commercial value of digital and technology investments through integrated multi-year planning, real-time forecasting, chargeback/showback, and financial reporting. Available from the ServiceNow App Store for ServiceNow customers.
• Business Consulting Consulting services spanning requirements analysis, process consulting, and strategic roadmap planning to support business transformation initiatives for enterprise clients.
• ServiceNow Implementation Design and implementation of ServiceNow-based solutions tailored to organizational needs, covering Strategic Portfolio Management, Enterprise Architecture Management, and IT Financial Management implementations leveraging agile methodologies and best practices.
• ServiceNow Training Creation and execution of ServiceNow training programs to build internal customer capabilities and maximize platform adoption across enterprise teams.
• Support and Operations Ongoing support and operations services for ServiceNow solutions, including hypercare phase support after go-live and long-term system management for enterprise clients.

Quantifiable outcome

• 250+ successful projects completed
• +2 more outcomes

Named customers13 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• ServiceNowcoreTechnology or IntegrationPlanHorizon is an official ServiceNow partner specializing in Strategic Portfolio Management (SPM), Enterprise Architecture Management (EA), and IT Financial Management implementations. They co-developed sfinx, a native ServiceNow application for IT Financial Management. PlanHorizon helps customers benefit from ServiceNow capabilities through consulting, implementation, and technology services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Crossfuze: Elite ServiceNow boutique partner focused on ServiceNow consulting, implementations, and managed services for enterprise clients. Closely comparable to PlanHorizon in being a specialized, mid-size partner rather than a generalist SI, with similar ServiceNow-module focus.
• GlideFast Consulting: ServiceNow Elite partner offering consulting, implementation, and managed services across the ServiceNow platform. Comparable to PlanHorizon in being a ServiceNow-focused boutique rather than a diversified SI, targeting similar enterprise customers.
• Serview: German ServiceNow Elite partner headquartered in Germany, with strong focus on ServiceNow training and certification alongside consulting and implementation. Comparable to PlanHorizon on ServiceNow specialization and German enterprise footprint.
• Acorio: ServiceNow-focused consultancy (now part of NTT Data) delivering implementations across SPM, ITSM, and customer service modules to enterprise clients. Comparable as a ServiceNow-specialized consulting boutique with similar delivery profile.
• Fruition Partners: ServiceNow Elite partner specializing in ServiceNow consulting, implementation, and managed services to enterprise and public-sector clients. Similar business model to PlanHorizon as a ServiceNow-dedicated boutique consultancy.

Broad incumbents

• Devoteam: European IT consultancy with a sizeable ServiceNow practice among its broader digital transformation portfolio. Comparable to PlanHorizon on ServiceNow delivery but operates at much larger scale and across many technologies.
• Accenture: Global system integrator with one of the largest ServiceNow practices worldwide, spanning consulting, implementation, and managed services. Comparable as a ServiceNow delivery partner but vastly broader portfolio and scale than PlanHorizon.
• Deloitte: Big Four firm with a large ServiceNow alliance practice delivering enterprise digital transformations. Comparable on ServiceNow capability but as a multi-technology advisory and implementation incumbent at global scale.
• Capgemini: Global SI with established ServiceNow capabilities across consulting, implementation, and managed services for large enterprises. Comparable on ServiceNow delivery but at significantly greater scale and scope than PlanHorizon.
• KPMG: Big Four advisory firm with a ServiceNow alliance practice serving large enterprise transformation programs. Comparable as a ServiceNow delivery channel partner but operating within a much broader professional services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@PlanHorizonGmbH
• LinkedInlinkedin.com/company/planhorizon
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• Facebookfacebook.com/PlanHorizon-GmbH-100086195727216

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PlanHorizon