TechBrain
TechBrain is an Australian ISO 27001 certified managed IT services and cyber security provider serving mid-market and enterprise clients across healthcare, mining, government, and professional services, with offices in Perth, Sydney, and Melbourne.
- Company typePrivate
- Founded2004
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What TechBrain does
TechBrain is an Australian managed services provider (MSP) that delivers managed IT, cyber security, cloud computing, and business communications to mid-market and enterprise clients. Founded in Australia in 2004 and headquartered in Subiaco, Perth, the company operates regional offices in Sydney (Chippendale) and Melbourne (South Melbourne), with a sales-led go-to-market and direct field-sales coverage of Australia's three principal commercial markets. The portfolio spans core managed IT services (help desk, network administration, vendor management, IT consulting, and vCIO), a managed security stack (Managed SIEM, Managed SOC, Managed XDR, cyber threat intelligence, incident response planning, and awareness training), cloud and infrastructure services (hybrid cloud, data backup and recovery, SaaS management, asset lifecycle management, and Hardware-as-a-Service), and business VoIP including 3CX phone systems.
The underlying technology is built on partnerships with mainstream enterprise vendors — Microsoft (for Microsoft 365 and Azure), Cisco (networking and security), WatchGuard and Trend Micro (endpoint and network security), Veeam (backup and recovery), and 3CX and Zultys (voice) — rather than on proprietary platforms, with the company positioning itself as an ISO 27001:2022 certified wrapper that adds managed-services value, integration, and Australian compliance expertise (Privacy Act, APRA CPS 234, ASD Essential Eight). A Microsoft 365 Backup product launched in 2026 extends the offering into productised data protection for SharePoint, OneDrive, and Exchange.
Revenue is generated primarily through recurring monthly managed-services contracts (subscription/managed services and professional services), supplemented by project-based consulting and vCIO engagements, with quote-based, non-standardised pricing. Customers are diversified across more than a dozen verticals including healthcare, mining and gas, legal, local government, professional services, manufacturing, financial services, and nonprofit, with an NPS of 86.46 across 1,344 reviews and a 4.8/5.0 Google rating. The company is privately held with no disclosed funding rounds, suggesting organic, bootstrapped growth since inception.
TechBrain firmographics
Firmographics- Name
- TechBrain
- Legal name
- TechBrain Pty Ltd
- Website
- https://techbrain.com.au
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TechBrain is an Australian ISO 27001 certified managed IT services and cyber security provider serving mid-market and enterprise clients across healthcare, mining, government, and professional services, with offices in Perth, Sydney, and Melbourne.
- Ownership category
- akta.pro rank
TechBrain industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Detection & Response (MDR) & SOC Services (HDADAGAG)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where TechBrain is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
TechBrain business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT services providing proactive monitoring, management, and support for clients' entire IT ecosystem. Delivered as a recurring monthly service covering networks, hardware, software, and end-user support.
- Cyber Security Services: Comprehensive cyber security solutions including managed security services, SIEM, SOC, threat intelligence, and incident response. Offered as part of managed services contracts or as standalone security engagements.
- Cloud Computing Services: Cloud migration and management services including hybrid cloud implementations, SaaS management, data backup and recovery. Revenue generated through implementation and ongoing management fees.
- IT Consulting: IT strategy consulting and vCIO services helping businesses assess, analyse, and deploy IT strategies. Delivered as project-based or retainer engagements.
- Business VoIP/Communication Services: Business phone systems including VoIP and 3CX phone system implementation and management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom managed IT and security services tailored to client requirements |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
TechBrain product offering
Product offeringCore offering
TechBrain is an Australian ISO 27001:2022 certified managed services provider delivering managed IT, cyber security, cloud computing, IT infrastructure, and business communications to mid-market and enterprise clients. The company bundles 24/7/365 security operations (Managed SIEM, SOC, XDR), managed IT support, cloud migration and management, vCIO advisory, and VoIP/3CX telephony into ongoing subscription engagements. Operations are delivered from offices in Perth, Sydney, and Melbourne using partner technologies from Microsoft, Cisco, WatchGuard, Trend Micro, and Veeam.
Product overview
TechBrain is an ISO 27001 certified Australian Technology, Cyber Security and AI Partner offering managed IT services across Perth, Sydney, and Melbourne. The portfolio is organized as a multi-service platform combining cyber security services (Managed Security Services, Managed SIEM, Managed SOC, Managed XDR, Cyber Threat Intelligence, Incident Response, Awareness Training, and Compliance Advisory), managed IT services (including IT Support, Help Desk, Network Administration, and Vendor Management), cloud services (Cloud Computing, Hybrid Cloud, Data Backup, Data Recovery, and SaaS), business communications (Business VoIP and 3CX Phone System), and IT infrastructure (Asset Lifecycle Management, Hardware as a Service, and vCIO Services). The offering is designed for mid-market and enterprise clients across industries including professional services, manufacturing, healthcare, government, mining, and education.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Security Services Proactive 24/7/365 monitoring and management of client IT security environments, including threat detection, incident response, and continuous security operations for Australian businesses.
- Managed SIEM Security Information and Event Management service for log aggregation, compliance reporting, threat detection, and long-term data retention aligned with APRA CPS 234 and ASD Essential Eight requirements.
- Managed SOC 24/7 Security Operations Center providing continuous monitoring, threat hunting, and incident response services for client environments.
- Managed XDR Services Extended Detection and Response service integrating telemetry from endpoints, cloud, email, network, and identity systems for consolidated threat visibility and automated response.
- Cyber Threat Intelligence Intelligence gathering and analysis to identify potential cyber threats and threat actors targeting the client organisation.
- Cyber Incident Response Planning Planning and preparation services for cybersecurity incidents including response strategies, recovery procedures, and staff training.
- Cyber Security Awareness Training Staff education programs to improve organisational security posture through awareness of cyber threats, phishing, and best practices.
- Patch Management as a Service Automated patch management service ensuring operating systems and applications are kept up to date with the latest security patches.
- ISMS ISO 27001 Audits Information Security Management System audits aligned with ISO 27001 standard for certification preparation and ongoing compliance.
- Essential 8 Assessments Assessments against the ASD Essential Eight maturity model to determine current security maturity level and produce a remediation roadmap.
- Cyber Security Risk Audit Comprehensive audit of cybersecurity risks and controls to identify gaps and prioritise remediation for client organisations.
- Managed IT Services Complete IT management covering the entire IT ecosystem with proactive monitoring, maintenance, and support for Australian businesses.
- IT Support Services Technical support including help desk, remote IT assistance, and on-site response team for end users and IT environments.
- IT Consulting Services Strategic IT consulting to assess, analyse, and identify gaps in systems and deploy tailored IT strategies for business clients.
- vCIO Services Virtual Chief Information Officer and Virtual CISO services providing strategic technology leadership and guidance to clients.
- Cloud Computing Services Cloud migration and management services including hybrid cloud solutions, on-demand software provisioning, and secure cloud infrastructure.
- Microsoft 365 Backup Native Microsoft 365 backup service providing protection for SharePoint, OneDrive, and Exchange with fast restore, granular recovery, and built-in immutability.
- Data Backup and Recovery Backup and disaster recovery services ensuring secure storage and rapid data restoration after incidents, supporting business continuity.
- IT Infrastructure Services Comprehensive IT infrastructure management including hardware, software, network technology, and asset lifecycle management tailored to business needs.
- Hardware as a Service (HaaS) Equipment leasing and management service providing hardware to clients without upfront capital expenditure.
- Business VoIP Voice over IP phone services enabling unified communications for teams to work from any location, including 3CX phone system implementation and management.
Quantifiable outcome
- 96% faster Mean Time to Recovery (MTTR) with no delayed detections
- +4 more outcomes
Companies that use TechBrain
Customer profileNamed customers29 records
Segments13 records
Ideal customer profiles4 records
TechBrain technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
TechBrain partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- WatchGuardcoreTechnology partnership for security platform integration. WatchGuard provides network security appliances that are part of TechBrain's managed security stack.
- CiscocoreTechnology partnership for networking and security solutions. Cisco networking and security products integrated into client infrastructure.
- 3CXcoreOfficial 3CX partner providing business VoIP phone systems. TechBrain implements and manages 3CX phone systems for business clients.
- Trend MicrocoreSecurity technology partnership for endpoint and network protection. Trend Micro security solutions deployed within managed security services.
- VeeamcoreBackup and data protection technology partnership. Veeam solutions used for data backup and disaster recovery services.
- MicrosoftcoreMicrosoft Solution Provider partnership for Microsoft 365, Azure, and related cloud services. TechBrain delivers Microsoft-centric IT solutions including M365 security and backup.
- On My FeetminorCommunity partnership supporting On My Feet, a not-for-profit that combines education, exercise, and employment to help people at risk of or dealing with homelessness transition from shelter to self-sufficiency. TechBrain provides ongoing financial and volunteer support.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
TechBrain competitors and assessment
Company assessmentDirect peers
- CyberCX: Australia's largest dedicated cybersecurity services firm offering managed SOC, MDR, advisory, and incident response. Directly comparable as a same-geography MSSP competing for similar regulated Australian buyers.
- Brennan IT: Australian managed IT services and cybersecurity provider serving mid-market and enterprise clients nationally. Most directly comparable to TechBrain in scale, service mix, and onshore delivery model across Australia.
- Tesserent: Australian-listed cybersecurity and managed services provider with national SOC, MDR, and consulting capabilities. Overlaps with TechBrain on managed security services and Essential Eight-style advisory offerings for Australian enterprises.
- Atturra: Australian-listed IT services and managed services provider with national coverage and security offerings. Comparable to TechBrain in targeting mid-market and enterprise managed-services and managed-security contracts across Australia.
Broad incumbents
- Datacom: One of the largest Australasian IT services providers with broad managed services, cloud, and cybersecurity offerings across Australia and New Zealand. Larger and broader portfolio than TechBrain, but competes head-on for mid-market managed IT deals.
- DXC Technology (Australia): Global IT services giant with a large Australian presence delivering managed infrastructure, security operations, and workplace services. Comparable as a broad incumbent pursuing the same enterprise managed-services wallet in Australia.
- Telstra Purple: Telstra's enterprise managed-services and cybersecurity arm in Australia, providing SOC, networking, and managed IT to large organisations. Broad incumbent competing for many of the same enterprise and mid-market managed-security mandates as TechBrain.
- Fujitsu Australia: Global IT services provider with a substantial Australian practice offering managed services, workplace, and security operations. Overlaps with TechBrain's broader managed-IT footprint at the upper end of the Australian market.
Regional players
- Macquarie Cloud Services: Australian managed cloud, hosting, and managed-security provider with data-centre-backed delivery for regulated workloads. Comparable to TechBrain's cloud-and-cyber bundled offering, though more anchored to hosting infrastructure.
Emerging players
- Solista: Australia-based managed services and cloud provider with Microsoft-centric delivery and growing security capabilities. Smaller and more emerging but adjacent on Microsoft 365-centric managed services and cloud migration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TechBrain social profiles
Digital presenceTechBrain compliance and trust
Trust signalCompliance1 record
TechBrain financial estimates
Financial estimateRevenue estimate
Valuation estimate
TechBrain leadership team
Management profileNumber of profiles
Profiles2 records
TechBrain funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TechBrain M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TechBrain
What does TechBrain do?
TechBrain is an Australian ISO 27001:2022 certified managed services provider delivering managed IT, cyber security, cloud computing, IT infrastructure, and business communications to mid-market and enterprise clients. The company bundles 24/7/365 security operations (Managed SIEM, SOC, XDR), managed IT support, cloud migration and management, vCIO advisory, and VoIP/3CX telephony into ongoing subscription engagements. Operations are delivered from offices in Perth, Sydney, and Melbourne using partner technologies from Microsoft, Cisco, WatchGuard, Trend Micro, and Veeam.
Is TechBrain a public or private company?
TechBrain is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TechBrain founded?
TechBrain was founded in 2004. It employs 11 to 50 people.
Where is TechBrain based?
TechBrain is headquartered in Perth, Australia, in the Oceania region.
How does TechBrain make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cyber Security Services, cloud Computing Services, IT Consulting and business VoIP/Communication Services.
Who are TechBrain's main competitors?
Direct peers on record are CyberCX, Brennan IT, Tesserent and Atturra. Broad incumbents are Datacom, DXC Technology (Australia), Telstra Purple and Fujitsu Australia. Macquarie Cloud Services is listed as a regional player. Solista is listed as an emerging player.
Does TechBrain have an API?
No public API is recorded for TechBrain.
What industry is TechBrain in?
TechBrain's product category is Managed IT Services. Its primary akta.pro industry code is HDADAGAG, Managed Detection & Response (MDR) & SOC Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 5415 and its SIC code is 7370.