What AirIT Services does

AirIT Services GmbH is a Frankfurt-based managed IT services company founded in 1999 and operating as a subsidiary of Fraport AG, the operator of Frankfurt Airport. The company delivers IT services under 'Fraport quality standards' and is primarily anchored in the Fraport ecosystem while also serving German enterprise customers in the Frankfurt metropolitan area and Hesse region. Its service portfolio is organized into modular pillars spanning cloud (IaaS, PaaS, SaaS), managed systems (server, storage, on-site IT operations), managed network (Network-as-a-Service with integrated security), workplace services, onsite support, fiber optic connectivity, and compliance/integrity services. The company also operates a proprietary data center and a fiber optic network around Frankfurt, giving it physical infrastructure assets beyond a pure reseller or consulting model. In 2024 the company marked its 25th anniversary with a rebrand, opened a new data center, and launched GPT Nexus, an AI-powered enterprise assistant built on generative AI technology integrated with the Microsoft ecosystem. AirIT holds ISO 9001 certification and maintains a small headcount of 11–50 employees, consistent with a focused, infrastructure-heavy services subsidiary rather than a broad-based IT consulting firm.

Name

AirIT Services

Legal name

AirIT Services GmbH

Website

https://airit.de

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

AirIT Services GmbH is a Frankfurt-based managed IT services subsidiary of Fraport AG, providing cloud, managed network, managed systems, workplace, connectivity, and compliance services to enterprise customers in the Frankfurt metropolitan area, with primary anchoring in the Fraport aviation ecosystem.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), Cloud Landing Zone & Architecture (Network, IAM, Governance) (BPAEACAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cloud infrastructure
• Network management
• IT workplace solutions
• Aviation IT services

Headquarters

HQ city

Frankfurt

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services revenue from ongoing IT operations, server/storage management, network management, and workplace services. Provides predictable subscription-based income.
2. Professional Services / IT Projects: Project-based professional services including onsite support, workplace deployment, and custom IT implementations.
3. Cloud Services: Cloud infrastructure, platform, and software services sold on subscription or usage basis.
4. Connectivity Services: Fiber network connectivity services providing dedicated bandwidth around Frankfurt.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

AirIT Services provides managed enterprise IT infrastructure and support services — including cloud services (IaaS/PaaS/SaaS), managed server and storage systems, Network-as-a-Service with integrated security, IT workplace support, on-site IT assistance, fiber optic connectivity around Frankfurt, and compliance/ethics services. The company also offers GPT Nexus, an AI-powered enterprise assistant built on generative AI technology integrated with Microsoft ecosystem.

Product overview

AirIT Services GmbH is a German IT services company (celebrating 25 years in 2024) operating within the Fraport ecosystem, offering a comprehensive portfolio of managed IT services. The company provides a modular service architecture organized around five core pillars: Cloud Services (encompassing IaaS, PaaS, and SaaS delivery models), Workplace Services (IT workstations and team support), Managed Systems (server, storage, and on-site IT operations), Managed Network (Network-as-a-Service with security features), Connectivity (fiber optic network infrastructure around Frankfurt), and Compliance services. The company also recently launched GPT Nexus, an AI-powered solution leveraging generative AI technology.

Differentiator

Problem solved

Functional benefit

Products and services

• AirIT Cloud Services Provides cloud infrastructure, platform, and software services including IaaS, PaaS, and SaaS delivery models, designed to be secure and scalable for enterprise operations.
• AirIT Onsite Service Provides IT support and assistance delivered directly on-site at customer locations, offering hands-on technical assistance and troubleshooting for enterprise IT environments.
• AirIT Workplace Delivers IT workplace solutions and support services for teams, encompassing workstation management, user support, and productivity tools for enterprise customers.
• AirIT Managed Systems Offers managed server, storage, and on-site IT operations services, handling the complete lifecycle of enterprise computing infrastructure for customers.
• AirIT Managed Network Provides Network-as-a-Service (NaaS) with integrated security features, delivering comprehensive network management and IT relief for enterprise customers.
• AirIT Connectivity Delivers fiber optic network infrastructure services covering the Frankfurt metropolitan area and surrounding regions, providing dedicated bandwidth connectivity.
• AirIT Compliance Provides integrity management, whistleblower protection, and ethics services to help organizations meet regulatory and ethical compliance requirements.
• GPT Nexus AI-powered solution leveraging GPT/generative AI technology for intelligent enterprise operations assistance, integrated with Microsoft ecosystem technologies.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

One partnership is on record.

• FraportcoreStrategic or Co-development PartnerPrimary strategic relationship with Fraport AG (Frankfurt Airport operator). AirIT Services operates with 'Fraport quality standards' (Fraport-Qualitätsanspruch) and provides IT services within the Fraport ecosystem. The company emphasizes its association with Fraport as a key quality credential and operates in the Gateway Garden area near Frankfurt Airport.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• SVA System Vertrieb Alexander: German system integrator and managed services provider with focus on data center, cloud, and enterprise IT for German customers. Overlaps with AirIT's core managed systems, cloud, and storage offerings within the same German mid-market and enterprise segment.
• CANCOM: German IT services and cloud provider specializing in managed services, workplace, networking, and cloud transformation for German and Austrian enterprises. Closely comparable in service portfolio and geographic concentration to AirIT.
• Bechtle AG: Major German IT services and system house with strong DACH presence, providing managed services, cloud, workplace, and networking solutions to mid-market and enterprise customers. Closely comparable in service portfolio and German-centric customer base, though serving broader industries than aviation.

Broad incumbents

• msg systems: German independent IT services firm with deep enterprise and regulated-industry focus (banking, insurance, public sector). Provides managed cloud, infrastructure, and bespoke IT projects analogous to AirIT's enterprise IT outsourcing model, with comparable German-market concentration.
• T-Systems: Deutsche Telekom's IT services arm offering managed cloud, workplace, network, and SAP services to large German and European enterprises including aviation and transport. Broad incumbent with overlapping capabilities (managed cloud, network, workplace) but serving a much wider market beyond aviation.
• Computacenter: Large UK/German-headquartered IT infrastructure provider delivering managed services, workplace, networking, and security to enterprise customers across Europe. Comparable in product breadth (managed services, cloud, network) but at significantly greater scale and geographic reach.
• NTT DATA DACH: Global IT services provider with significant German/DACH operations delivering managed infrastructure, cloud, workplace, and AI services to large enterprises including transport and aviation. Broad incumbent serving as a benchmark for what scaled IT services competition looks like versus a 11-50 person firm like AirIT.
• Amadeus IT Group: Global travel technology provider offering airline and airport operational IT systems including passenger processing, operations, and BI. Indirectly comparable as an aviation-vertical IT specialist operating at vastly greater scale than AirIT within the airport technology stack.

Direct peers

• Lufthansa Systems: IT services subsidiary of Lufthansa Group providing aviation-specific IT solutions (flight operations, crew management, airline industry consulting). Directly comparable to AirIT as a captive airline/airport IT services subsidiary operating in the German aviation ecosystem with similar vertical expertise.

Emerging players

• PlusServer / IONOS: European cloud and hosting provider offering IaaS/PaaS and managed services to SMEs and enterprises with German data residency emphasis. Comparable to AirIT's cloud services and data center value proposition for customers requiring local compliance and data sovereignty.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AirIT Services