Sinteg en México
Sinteg en México is a 100% Mexican-owned multivendor IT services company founded in 1990, providing authorized repair, managed services, infrastructure, biometrics, security, and Safe City solutions primarily to Mexican federal, state, and municipal government agencies and enterprises.
- Company typePrivate
- Founded1990
- HeadquartersCuauhtémoc, Mexico
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Sinteg en México does
Sinteg en México, S.A. de C.V. is a privately held, 100% Mexican-owned multivendor IT services company founded in 1990 and headquartered in Mexico City (Col. Doctores) with a branch in Guadalajara. It serves federal, state, and municipal government agencies alongside private enterprises, providing authorized warranty repair, managed services, technical support, and turnkey solution deployments across infrastructure, security, biometrics, and IT. The company holds ISO/IEC 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2013 certifications, and operates authorized service centers for Apple and roughly a dozen other major hardware brands.
Its core product and solution portfolio spans six pillars: (1) Managed Services and Technical Support for computer equipment, printing, photocopying, and digitization; (2) Infrastructure solutions covering HVAC (comfort, precision, Chiller), energy systems (generators, solar, UPS), telecommunications, and civil work; (3) Safe City Solutions, a proprietary integrated public-safety platform combining 911, citizen cameras, video surveillance, mobile monitoring, aerial drones, license-plate recognition arches, and criminal enrollment, with a documented reference at Plataforma Escudo Chihuahua; (4) Biometric Solutions delivered through a 20+ year strategic alliance with Griaule, providing GBS-based face, fingerprint, palmprint, latent, newborn, and iris recognition; (5) Security Solutions (CCTV, perimeter fences, access control, fire detection/suppression, audio/paging); and (6) IT Solutions (storage, cloud, virtualization, POS, mission-critical servers) plus resold Kaspersky Endpoint Detection and Response. The architecture is integration-driven rather than product-native, with the Safe City platform being the main proprietary asset.
Sinteg's business model combines multi-year managed services contracts (quote-based, no public pricing), authorized warranty and repair services under OEM channel-partner agreements, and project-based professional services for infrastructure, security, and Safe City deployments. Customer base is heavily weighted toward Mexican federal agencies (Secretaría de Infraestructura, Comunicaciones y Transportes; CENEVAL; Secretaría de Agricultura; TFJA; INE; INEGI; IMSS; Policía Federal; Consejo de la Judicatura Federal), supplemented by technology partners (Apple, IBM) and private-sector clients. Revenue is not publicly disclosed, and no external funding, M&A, or leadership-change activity is on record, indicating a mature, founder-/family-controlled operator whose growth has historically been organic and contract-driven.
Sinteg en México firmographics
Firmographics- Name
- Sinteg en México
- Legal name
- Sinteg en México, S.A. de C.V.
- Website
- https://sinteg.com.mx
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Sinteg en México is a 100% Mexican-owned multivendor IT services company founded in 1990, providing authorized repair, managed services, infrastructure, biometrics, security, and Safe City solutions primarily to Mexican federal, state, and municipal government agencies and enterprises.
- Ownership category
- akta.pro rank
Where Sinteg en México is headquartered
LocationHeadquarters
- HQ city
- Cuauhtémoc
- HQ country
- Mexico
- HQ region
- Latin America
Offices2 records
Markets served
Sinteg en México business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed Services: Recurring managed services for computer equipment, printing, photocopying, and digitization with various contract validity periods. Provides benefits in administration, management, and support of computing equipment and peripherals with continuous technology renewal.
- Authorized Service and Repair: Authorized repair and warranty services for Apple devices and multiple other brands including Asus, Brother, HP, Lenovo, Fujitsu, Kyocera, Lexmark, MSI, Oki, Toshiba/Dynabook, and Xerox. Includes warranty repairs, parts, and consumables.
- Infrastructure Solutions: Infrastructure solutions including air conditioning (comfort and precision), energy systems (generators, solar panels, UPS, electrical networks), civil construction, and telecommunications services for data centers and facilities.
- Security Solutions: Comprehensive security solutions including CCTV video surveillance, perimeter fences, access control and attendance systems, detection and extinction systems, and audio, lighting, and paging systems with consulting, engineering, project execution, and maintenance contracts.
- IT Solutions: IT solutions including storage, cloud computing, digitization, artificial intelligence, POS systems, mission-critical servers, and virtualization services for enterprise environments.
- Equipment Sales: Sale of computer equipment, consumables, and third-party software including PCs, laptops, servers, printers, scanners, supplies, accessories, storage, networks, and communications equipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom contract-based services |
| Other | Multi-year contract | Service and support contracts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Sinteg en México product offering
Product offeringCore offering
Sinteg en México is a 100% Mexican multivendor technology company that delivers IT managed services, technical support, and authorized warranty repair for Apple and 15+ brands. It complements these services with infrastructure (HVAC, energy, telecommunications), Safe City public-safety platforms, biometric identification (Griaule), security systems (CCTV, access control), IT solutions (storage, cloud, virtualization), and endpoint detection and response (Kaspersky EDR). Its primary customers are Mexican federal, state, and municipal government agencies along with private enterprises.
Product overview
Sinteg en México is a 100% Mexican multivendor technology company founded in 1990, offering an integrated portfolio of services and solutions. The core offering consists of authorized service centers for Apple and multiple brands (Asus, HP, Lenovo, etc.), managed services for computing, printing and digitization, and technical support. These services are complemented by solution areas: Infrastructure (HVAC, energy, telecommunications), Safe City Solutions (police platform with 911, cameras, drones, license plate recognition), Biometric Solutions via Griaule partnership (fingerprint, facial, iris recognition), Security Solutions (CCTV, access control, fire detection), IT Solutions (storage, cloud, virtualization), and Endpoint Detection & Response (Kaspersky EDR). The company operates as a service-oriented business serving government, private sector, and hardware manufacturers.
Differentiator
Problem solved
Functional benefit
Products and services
- Servicios Administrados (Managed Services)
- Servicio y Soporte (Technical Support) Technical support for high-performance computing, asset inventories, and preventive and corrective maintenance of computer equipment, offered on-site or remotely across Mexico.
- Centro de Servicio Autorizado Apple Authorized Apple service center providing warranty repair for iPhone, AirPods, Mac, iPad, Watch, Watch Edition, Beats, Apple TV, HomePad, and iPod devices in Mexico City.
- Centro de Servicio Autorizado Multivendor Authorized warranty repair and parts service center for multiple brands including Asus, Brother, D-link, Fujitsu, Highlink, HP, Kingston, Kyocera, Lenovo, Lexmark, MSI, Oki, Toshiba/Dynabook, and Xerox.
- Infraestructura (Infrastructure Solutions) Infrastructure solutions for data centers and facilities, including air conditioning (comfort, precision, Chiller), energy systems (generators, solar panels, UPS, electrical networks), monitoring, civil work, and telecommunications.
- Safe City Solutions Interoperable public-safety platform for police forces providing integrated 911 call handling, citizen cameras, urban video surveillance, mobile monitoring, aerial drones, license-plate detection arches, police vision, police management, and criminal enrollment.
- Soluciones en Biometría (Biometric Solutions) Biometric identification solutions delivered through a 20+ year strategic alliance with Griaule, including facial recognition, fingerprint, palmprint, latent, newborn, and iris recognition, plus the GBS biometric database server for law enforcement, civil identification, banking, national security, and digital onboarding.
- Soluciones de Seguridad (Security Solutions) Physical security solutions including CCTV video surveillance, perimeter fencing, vehicle/biometric/X-ray access control and attendance systems, fire detection and suppression systems, and audio, lighting, and paging systems, with consulting, engineering, project execution, and maintenance.
- Soluciones en TI (IT Solutions) Enterprise IT solutions including storage networks, cloud computing, document digitization, POS systems, mission-critical servers, and virtualization services.
- Kaspersky Endpoint Detection and Response (EDR) Endpoint security solution implemented and supported by Sinteg, providing advanced threat detection, simplified investigation, and automated response to protect organizations against advanced threats and zero-day exploits.
- Venta de Equipos (Equipment Sales) Sale of computer equipment, consumables, and third-party software including PCs, laptops, servers, printers, scanners, supplies, accessories, storage, and network and communications equipment.
Quantifiable outcome
- 33 years of continuous operation serving government and enterprise clients in Mexico
Companies that use Sinteg en México
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles3 records
Sinteg en México technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Sinteg en México partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- GriaulecoreStrategic partnership (Alianza estratégica Sinteg de México-Griaule) for over 20 years providing biometric identification solutions including facial recognition, fingerprint, palmprint, latent, newborn, and iris recognition. Sinteg distributes and implements Griaule's GBS (Biometric Database Server) technology in the Mexican market for applications in law enforcement, civil identification, banking, national security, and digital onboarding.
- KasperskycorePartnership providing Kaspersky Endpoint Detection and Response (EDR) solutions to protect organizations against advanced threats and zero-day vulnerabilities. Sinteg implements and supports Kaspersky EDR technology offering advanced detection capabilities, simple investigation tools, and automated response functions.
- ApplecoreAuthorized Apple Service Provider (Centro de servicio autorizado Apple) providing warranty repairs and service for iPhone, AirPods, Mac, iPad, Watch, Watch Edition, Beats, Apple TV, HomePad, and iPod devices. Operates as official Apple authorized service center in Mexico City.
- AsuscoreAuthorized service center providing warranty, repairs, parts, and consumables for Asus computing products including warranties and repair services.
- HPcoreAuthorized service center providing warranty, repairs, parts, and consumables for HP computing and printing products including warranty, repairs, parts, and large format equipment.
- BrothercoreAuthorized service center for Brother printing products providing warranty, repairs, parts, and consumables.
- LenovocoreAuthorized service center for Lenovo servers providing repairs and parts.
- FujitsucoreAuthorized service center for Fujitsu scanners providing warranty, extended warranty, repairs, parts, and consumables.
- KyoceracoreAuthorized service center for Kyocera printing products providing consumables, repairs, and parts.
- LexmarkcoreAuthorized service center for Lexmark printing products providing repairs and parts.
- MSIcoreAuthorized service center for MSI products including monitors, cooling systems, graphics cards, and motherboards with warranty, repairs, and parts.
- Toshiba/DynabookcoreAuthorized service center for Toshiba/Dynabook computing products providing warranty, repairs, and parts.
- XeroxcoreAuthorized service center for Xerox scanners providing warranty, extended warranty, repairs, parts, and consumables.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Sinteg en México competitors and assessment
Company assessmentDirect peers
- KIO Networks: Mexican data-center and managed-IT-services provider serving enterprise and government with infrastructure, cloud, and managed services — directly comparable to Sinteg's IT solutions and infrastructure lines in the Mexican federal market.
- Softtek: Large Mexican-founded IT services and digital transformation firm with deep federal-government and enterprise exposure across LatAm — comparable end-market and service portfolio (managed services, IT solutions, infrastructure), though at substantially larger scale.
- NEORIS: Mexican IT consulting and digital services firm serving enterprise and government with similar managed services, infrastructure, and digital transformation offerings — directly comparable to Sinteg's IT Solutions business.
- Grupo CESA: Mexican IT services and technology integrator serving enterprise and government with managed services, infrastructure, and cybersecurity — directly comparable service mix and Mexican-market focus.
- Grupo SIO: Mexican security and IT integration firm focused on physical security, surveillance, and IT solutions for enterprise and government — directly comparable to Sinteg's Safe City Solutions and security solutions portfolio.
Broad incumbents
- Atos Mexico: Global IT services incumbent with Mexican operations providing managed services, cybersecurity, and infrastructure to public-sector and enterprise clients — a broader incumbent competing for the same Mexican federal contracts.
- DXC Technology Mexico: Global IT services and cybersecurity incumbent with Mexican presence offering managed services, infrastructure, and security operations — comparable in scale and breadth but with significantly larger resources than Sinteg.
- Logicalis Latin America: LatAm-focused IT infrastructure and managed-services integrator serving enterprise and government across the region — overlaps with Sinteg's infrastructure, networking, and managed-services offerings.
- Stefanini: Brazilian-founded global IT services and digital transformation provider with strong LatAm government and enterprise presence — broader incumbent in the same managed-services and IT solutions category as Sinteg.
- Globant: Large LatAm-headquartered IT and digital services firm serving enterprise and government — comparable end-customers and managed-services model, though Globant's scale and digital focus is substantially larger.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Sinteg en México social profiles
Digital presenceSinteg en México compliance and trust
Trust signalCompliance4 records
Sinteg en México financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sinteg en México leadership team
Management profileNumber of profiles
Sinteg en México funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sinteg en México M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sinteg en México
What does Sinteg en México do?
Sinteg en México is a 100% Mexican multivendor technology company that delivers IT managed services, technical support, and authorized warranty repair for Apple and 15+ brands. It complements these services with infrastructure (HVAC, energy, telecommunications), Safe City public-safety platforms, biometric identification (Griaule), security systems (CCTV, access control), IT solutions (storage, cloud, virtualization), and endpoint detection and response (Kaspersky EDR). Its primary customers are Mexican federal, state, and municipal government agencies along with private enterprises.
Is Sinteg en México a public or private company?
Sinteg en México is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sinteg en México founded?
Sinteg en México was founded in 1990. It employs 101 to 250 people.
Where is Sinteg en México based?
Sinteg en México is headquartered in Cuauhtémoc, Mexico, in the Latin America region.
How does Sinteg en México make money?
Six revenue lines are on record. Managed Services are the primary driver. The others are authorized Service and Repair, infrastructure Solutions, security Solutions, IT Solutions and equipment Sales.
Who are Sinteg en México's main competitors?
Direct peers on record are KIO Networks, Softtek, NEORIS, Grupo CESA and Grupo SIO. Broad incumbents are Atos Mexico, DXC Technology Mexico, Logicalis Latin America, Stefanini and Globant.
Does Sinteg en México have an API?
No public API is recorded for Sinteg en México.