Arcana Info

What Arcana Info does

Arcana Info is a Pakistan-based IT consulting, outsourcing, and systems integration firm founded in 2015, operating across five verticals with primary emphasis on banking and financial services and telecommunications. The company delivers a full-service portfolio spanning three approach pillars (Consulting, Strategy, Transformation) and approximately 13 service lines including API development and integration, application modernization, cloud solutions, DevOps, managed services, infrastructure, ERP, BPM, and RPA, supported by five vertical solutions (banking, telecom, oil & gas, public sector, SME). Its underlying technology stack centers on enterprise middleware and integration platforms - notably Enterprise Service Bus (ESB) implementations built on IBM API Connect, IBM APP Connect, WebSphere, and Red Hat OpenShift - which form the core IP for engagements such as the National Bank of Pakistan ESB platform and the Easypaisa infrastructure modernization handling billions of transactions.

The firm serves large enterprise clients including National Bank of Pakistan, Easypaisa, Jazz, Allied Bank, and Mobilink Microfinance Bank, generating revenue through project-based professional services, managed services with SLA-driven recurring potential, and resource augmentation (dedicated, on-demand, hybrid, and BOT engagement models including Build-Operate-Transfer). Pricing is quote-based, determined by project scope, team composition, and engagement duration. Distribution is direct enterprise sales with a structured discovery, RFP, and implementation process, supplemented by technology partner referrals across an alliance ecosystem of more than ten vendors organized into core (AWS, Red Hat, IBM, Microsoft, VMware) and supporting tiers (Automation Anywhere, Fortinet, Hitachi, WSO2, Veeam).

The company is founder-controlled, with Amin ul Hafeez as Founder & CEO and Muhammad Suhail as Director & Co-Founder, supported by a Chairman with military and security sector background. Operations span three Pakistan offices (Islamabad, Lahore, Karachi), a regional headquarters in Dubai, and a Toronto office covering North America. Arcana is privately held with no disclosed external institutional investment, member of PSEB and P@SHA, and ISO 9001 certified.

Name

Arcana Info

Legal name

Arcana Info Pvt Ltd

Website

https://arcanainfo.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Arcana Info is a Pakistan-based IT consulting and systems integration firm, founded in 2015, delivering ESB, API integration, cloud, DevOps, and application modernization services to enterprise clients in banking, telecom, oil & gas, and the public sector across Pakistan, the UAE, and Canada.

Ownership category

akta.pro rank

Product category

IT Consulting & Systems Integration Services

NAICS

Other Scientific and Technical Consulting Services (54169)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Data Platform, BI & Analytics Integration (BPAEAAAI), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

Keywords

• IT consulting services
• Systems integration
• Digital transformation
• Enterprise application modernization
• Cloud migration services

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Consulting: IT consulting, strategy, and transformation services delivered through engagements with enterprise clients. Engagement models include project-based work and consulting fees.
2. Managed Services: Ongoing IT management, proactive monitoring, and support services with recurring revenue potential through service level agreements.
3. Resource Augmentation: Skilled IT professionals provided on demand for short or long-term, temporary, and contract-to-hire basis. Flexible engagement models.
4. Software Development & Integration: Custom software development, API development, and integration services. Project-based revenue with potential for ongoing maintenance.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Arcana Info is an IT consulting, strategy, and transformation services company that sells enterprise professional services including consulting, system integration, API development and integration, application modernization, cloud migration, DevOps automation, managed services, RPA, ERP implementation, datacenter solutions, and resource augmentation (staff augmentation and virtual staffing) across banking, telecom, oil & gas, public sector, and SME verticals.

Product overview

Arcana Info is an IT consulting, strategy, and transformation company offering a comprehensive suite of professional services rather than a single unified product. Their portfolio spans three core approaches (Consulting, Strategy, Transformation) and 13 distinct service offerings including API Development & Integration, Application Modernization, Resource Augmentation, Cloud Solutions, Software Development, Managed Services, DevOps, Infrastructure Solutions, Web & Application Development, BPM, RPA, Automation Solutions, Datacenter Solutions, and ERP implementation. They also offer specialized solutions for five industry verticals: Telecom, Banking & Financial Services, Oil & Gas, Public Sector, and SME. Their services combine human expertise with technology to deliver digital experiences, serving enterprise customers across various industries with technology partnerships including AWS, Red Hat, IBM, Microsoft, VMware, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting Services Expert IT consulting services analyzing unique client challenges and developing tailored solutions covering business process optimization, risk management and compliance, technology implementation, and change management for enterprise clients.
• Strategy Services Strategic IT guidance including IT infrastructure assessment, roadmap development, technology selection and integration, and future-proofing strategies, aligning IT systems with overall business objectives.
• Transformation Services Digital transformation services combining advanced technologies with strategic planning including digital strategy development, technology integration, process automation, and data analytics and insights.
• API Development & Integration Tailored API solutions for enterprise clients covering API designing, API integration, API versioning and lifecycle management, API security and authentication, and API documentation. Enables secure data exchange with low latency for real-time operations.
• Application Modernization Transforms legacy applications into modern high-performing solutions covering legacy system modernization, testing and QA, compliance updates, performance tuning, security enhancement, integration with modern technologies, UI/UX redesign, and database migration.
• Resource Augmentation Provides skilled IT professionals on demand to augment client teams, including Solution Architects, Product Managers, Project Managers, Cloud Architects, Developers, DevOps Engineers, Business Analysts, Integration Consultants, RPA Experts, and System Engineers, with flexible engagement models.
• Cloud Solutions Cloud services covering readiness assessment, migrations, disaster recovery, and performance optimization including cloud infrastructure design, cloud application migration, containerization (Docker/Kubernetes), and cloud consulting.
• Software Development Custom software development services including enterprise software development (ERP), software support and maintenance, UI/UX design, and product testing & QA, using cutting-edge technologies to design and deliver tailored solutions.
• Managed Services End-to-end IT management with proactive monitoring and reliable support including infrastructure support, application support (ASaaS), cloud migration, and design and implementation services, with recurring revenue potential through SLA-based engagements.
• DevOps Services DevOps solutions leveraging automation, containerization, and infrastructure as code including infrastructure automation, CI/CD pipelines, monitoring and optimization, and security integration. Documented outcomes include 60% faster deployments.
• Infrastructure Solutions Comprehensive infrastructure services for resilient, scalable, and secure IT foundations including cloud solutions, network design and management, data center services, and IT security.
• Web & Application Development Custom web and mobile application development services including custom web development, mobile application development (iOS/Android), web application development, and UI/UX design.
• Business Process Management (BPM) BPM solutions that analyze, model, and optimize workflows to enhance operational efficiency including process modeling and optimization, automation and workflow management, process monitoring and analytics, and compliance and risk management.
• Robotic Process Automation (RPA) Intelligent automation solutions leveraging RPA technology including AI-powered intelligent bots, end-to-end process automation, integration with enterprise systems, and governance and compliance.
• Automation Solutions Advanced automation services bundling Robotic Process Automation (RPA), Workflow Automation, Business Process Management (BPM), and custom automation solutions to streamline business processes and increase efficiency.
• Datacenter Solutions Robust and scalable datacenter solutions including infrastructure design and deployment, server virtualization, storage solutions, network optimization, data backup and recovery, and cloud integration.
• Enterprise Resource Planning (ERP) Comprehensive ERP solutions integrating finance, human resources, supply chain, and customer relationships, including SAP, Oracle, and Microsoft Dynamics implementation, process optimization, integration services, customization, training and support, and upgrade/migration services.
• Telecom Industry Solutions Specialized IT services for the telecom sector including API strategy, service integration, legacy system modernization to microservices, OSS/BSS system modernization, and 24/7 support for uninterrupted services.
• Banking & Financial Services Solutions IT services for banks and financial institutions including business process automation, banking app integration with third-party applications, banking application migration, and API development and integration.
• Oil & Gas Industry Solutions IT services for the oil and gas sector including API strategy, application and system integration, cloud infrastructure management, and legacy system assessment.
• Public Sector Solutions Technology solutions for government entities including server/storage provisioning, IT infrastructure deployment, managed services, SLA adherence, project management, and logistics coordination.
• SME Solutions Technology services for small and medium enterprises including ERP solutions, cloud migration, server/storage solutions, software customization, and network infrastructure setup.
• Virtual Staffing Virtual staffing services connecting organizations with skilled professionals under engagement models including Dedicated Teams, On-Demand Experts, Hybrid Model, and Build-Operate-Transfer (BOT), supporting Banking, Telecom, Networking Infrastructure, Remote Monitoring, NOC, and Emerging Tech industries.

Quantifiable outcome

• 50% reduction in API requests average response time
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and supporting.

• National Bank of Pakistan (NBP)flagshipStrategic or Co-development Partner · 4 March 2026Enterprise Service Bus (ESB) platform implementation partnership to modernize NBP's IT infrastructure. The ESB platform links core banking systems with applications, enabling real-time transactions, faster response times, improved customer service, enhanced security, and regulatory compliance. Part of NBP's digital transformation strategy with DevOps automation.
• AWS (Amazon Web Services)coreTechnology or IntegrationTechnology alliance partnership for cloud computing services. Arcana delivers cloud infrastructure planning, migrations, and managed services using AWS platforms.
• Red HatcoreTechnology or IntegrationTechnology partnership for enterprise open-source solutions including Red Hat OpenShift and middleware technologies.
• IBMcoreTechnology or IntegrationStrategic technology partnership specializing in IBM API Connect, APP Connect, WebSphere, and cloud solutions. Core expertise in IBM technology stack for banking and enterprise integrations.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for Microsoft Azure cloud services, Dynamics, and enterprise solutions delivery.
• VMwarecoreTechnology or IntegrationTechnology partnership for virtualization, Tanzu Kubernetes Grid, and enterprise infrastructure solutions.
• Automation AnywheresupportingTechnology or IntegrationPartnership for robotic process automation (RPA) solutions and intelligent automation services.
• FortinetsupportingTechnology or IntegrationPartnership for network security solutions and cybersecurity services.
• HitachisupportingTechnology or IntegrationPartnership for data center and storage solutions.
• WSO2supportingTechnology or IntegrationPartnership for API management and integration platform solutions.
• VeeamsupportingTechnology or IntegrationPartnership for backup, disaster recovery, and data management solutions.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• IBM Consulting: Global consulting arm of IBM and Arcana's most strategic technology partner. Competes with Arcana on the same API Connect, middleware, and enterprise integration work the firm is built around, while also serving as a referral channel.
• Infosys: Global IT services and consulting giant with deep banking, telecom, and systems integration practices. Competes with Arcana on large enterprise transformation deals, especially where global delivery scale is required.
• Tata Consultancy Services (TCS): World's largest IT services firm with extensive banking, telecom, and digital transformation offerings. Sets the competitive ceiling on enterprise SI deals that Arcana and other regional firms can bid on.

Direct peers

• Inbox Business Technologies: Pakistani IT services and BPO company with multi-country presence serving enterprise clients. Comparable IT consulting and systems integration model targeting similar enterprise buyers in Pakistan and abroad.
• Systems Limited: Largest Pakistani IT services and SI firm, also serving global banks and telecom operators with digital transformation, integration, and managed services. Most directly comparable Pakistani peer by service mix, vertical focus, and scale band.
• Folio3: Pakistan-rooted software services firm delivering custom development, integration, and digital transformation to mid-market and enterprise clients. Overlaps on application modernization, cloud, and integration services.
• Avanza Solutions: Pakistani IT services and software firm delivering digital banking, payment, and channel solutions to banks and fintechs. Direct overlap on banking API/integration and core modernization work that Arcana pursues.
• 10Pearls: Pakistan and US-based digital development and IT services firm offering custom software, cloud, and DevOps. Comparable in services mix, delivery model leveraging Pakistan-based engineers, and mid-market enterprise client profile.
• NetSol Technologies: Pakistan-headquartered IT services company focused on asset finance, banking, and ERP software (e.g., NFS Ascent). Overlaps with Arcana on banking vertical and systems integration delivery model, though more productized.
• Techlogix: Pakistan-founded IT services and consulting firm with offices in the US and Middle East, focused on digital transformation, integration, and managed services. Closely comparable geographic and vertical footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/arcanainfo
• LinkedInlinkedin.com/company/arcana-info
• Instagraminstagram.com/arcanainfo?igsh=MzRlODBiNWFlZA==
• Xx.com/bearcana

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcana Info