International Assistance Group

What International Assistance Group does

International Assistance Group is a privately held company headquartered in Paris, France, that has operated continuously since 1992. According to its firmographic record, the company provides six categories of assistance services: medical, travel, roadside, home, employee, and legal assistance. The breadth of service lines, combined with the "International" and "Group" naming, points to a business-to-business assistance platform that coordinates and delivers support services across multiple incident types for clients (typically insurance carriers, assistance insurers, corporations, and their end-customers), rather than a direct-to-consumer product. The firm operates with 11-50 employees, indicating a specialized mid-sized service operator rather than a large captive assistance network.

The underlying technology architecture, proprietary platforms, integrations, and any digital intake, case-management, or dispatch tooling are not described in the available source data. The company website returned only a verification/loading screen during data collection, and supplementary data blocks on products, technology, AI modalities, API/SDK availability, and certifications are empty. As a result, no technical components, platform stack, or product roadmap can be characterized from the supplied evidence.

The business model also cannot be specified in detail from the source data. No revenue, pricing model (per-case, retainer, membership, white-label), customer segments, distribution channels, or partnership network is disclosed. The multi-line service scope and 11-50 employee scale are consistent with a B2B assistance provider operating on a mix of service-fee and contract economics, but this is contextual inference rather than disclosed fact. Revenue, ownership, funding, and management information are likewise unavailable.

Name

International Assistance Group

Website

https://international-assistance-group.com

Company type

Private

Founded year

1992

Headcount range

11–50 employees

Short description

International Assistance Group, a private company founded in 1992 and headquartered in Paris, France, with 11-50 employees, delivers medical, travel, roadside, home, employee, and legal assistance services to international clients and partners.

Ownership category

akta.pro rank

Product category

Assistance Services

NAICS

Social Assistance (624), Other Individual and Family Services (62419), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG)

akta.pro secondary industries

Travel Assistance & Concierge Services (Non-Insurance) (FSAJAJAF), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Medical assistance services
• Travel assistance services
• Roadside assistance services
• Employee assistance programs
• Legal assistance services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain

Core offering

International Assistance Group provides medical, travel, roadside, home, employee and legal assistance services. The company acts as a service provider offering emergency and everyday support to clients requiring coordinated assistance across multiple domains, headquartered in Paris, France, and operating since 1992.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Assistance
• Travel Assistance
• Roadside Assistance
• Home Assistance
• Employee Assistance
• Legal Assistance

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• International SOS: Largest global medical and security assistance firm, serving multinationals, governments, and insurers. Directly comparable to IAG in medical/security/travel assistance, though substantially larger in scale and clinic footprint.
• Europ Assistance: Paris-headquartered global assistance provider offering medical, travel, roadside, home and concierge services — almost an exact overlap with IAG's portfolio. Owned by Generali, materially larger.
• AXA Assistance: Global assistance arm of AXA providing travel, health, home, automotive and concierge assistance to insurers, corporates and consumers. Same multi-line assistance model as IAG.
• Global Rescue: Provider of travel risk management, medical evacuation, and security extraction services to corporations, governments, and individuals. Directly comparable to IAG's medical/travel/security assistance offering.
• Crisis24 (GardaWorld): Integrated risk management and security/medical assistance firm serving corporations and high-net-worth clients. Competes with IAG in the medical evacuation and travel security assistance segments.
• CEGA Group: UK-based air ambulance, medical repatriation, and security assistance provider. Competes with IAG in medical evacuation and travel assistance, particularly within European markets.

Broad incumbents

• Allianz Partners: B2B2C assistance, travel insurance, and health provider within the Allianz Group. Overlaps with IAG across travel, health, roadside and home assistance, but operates at much larger scale as part of a global insurer.

Emerging players

• Healix International: UK-headquartered provider of medical, security and travel assistance, primarily to corporate and government clients. Comparable to IAG in international medical assistance with a similar B2B go-to-market.
• World Travel Protection: Travel assistance and risk management provider offering medical, security, and crisis response to corporate and insurance clients. Comparable to IAG's travel and medical assistance lines with an emerging technology-enabled platform.

Regional players

• Assist Card: Latin American-focused travel and medical assistance company serving travelers and insurers across the region. Comparable offering to IAG in travel/medical assistance, but geographically concentrated rather than Europe-based.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/Intl_Assistance
• LinkedInlinkedin.com/company/international-assistance-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Assistance Group