Show Pros Entertainment Services
Show Pros Entertainment Services is a Charlotte, NC-based crowd management and event staffing company providing SAFETY Act Certified venue, event, and crowd management services plus alcohol permitting across the Southeast US.
- Company typePrivate
- Founded2011
- HeadquartersCharlotte, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Show Pros Entertainment Services does
Show Pros Entertainment Services is a privately held, Charlotte, North Carolina-based crowd management and event-oriented staffing company serving the Southeast US. Founded approximately in 2011, the company has grown over 15 years to support over 2,000 events per year across venues up to 80,000+ seats. Its customer base spans professional sports teams, entertainment venues, event promoters, and community event organizers across North Carolina, South Carolina, and Georgia, with named accounts including Spectrum Center, Truist Field, Bojangles Entertainment Complex, Bowman Gray Stadium, CaroMont Health Park, High Museum of Art, and Cobb Energy Performing Arts Centre.
The company operates four integrated service modules: (1) Venue Staffing via multi-year contracts with stadiums, arenas, and amphitheaters; (2) Event Staffing offering one-time or recurring staff organized within 3 business days; (3) Crowd Management delivered by SAFETY Act Certified professionals from the U.S. Department of Homeland Security; and (4) ABC Permitting providing alcohol training and permits in NC, SC, and GA. Technology is positioned as a service-delivery platform rather than a software product, with no disclosed proprietary AI, automation, or data flywheel.
The business model is a hybrid of recurring contracted venue staffing and transactional on-demand event staffing, supplemented by professional services for crowd management consulting and alcohol compliance permitting. Go-to-market is sales-led via a network of regional account managers embedded in each sub-market, supported by a website quote-request channel and direct phone/email outreach. Pricing is quote-based and not publicly disclosed. The company is privately held with no disclosed external investors, funding rounds, or M&A activity.
Show Pros Entertainment Services firmographics
Firmographics- Name
- Show Pros Entertainment Services
- Legal name
- Show Pros Entertainment Services
- Website
- https://showprostaff.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Show Pros Entertainment Services is a Charlotte, NC-based crowd management and event staffing company providing SAFETY Act Certified venue, event, and crowd management services plus alcohol permitting across the Southeast US.
- Ownership category
- akta.pro rank
Show Pros Entertainment Services industry classification
Industry- Product category
- Event Staffing Services
- SIC
- Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Venue Guest Services & Front-of-House Operations (Ushers, Box Office, Accessibility) (MPAGALAK)
- akta.pro secondary industries
- Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL), Ushers & Seating Attendants (HSACAEAA), Event Stagehands & Production Support Crew (HSACAEAJ)
Keywords
Where Show Pros Entertainment Services is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Show Pros Entertainment Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Venue Staffing Services: Contract staffing for venues including stadiums, arenas, and amphitheaters. Multi-year contract arrangements for venues up to 80,000+ seats.
- Event Staffing Services: One-time or recurring event staffing organized within 3 business days. Short-term staffing engagements for concerts, sports events, and community events.
- Crowd Management Consulting: Consultative crowd management services for safety and crowd flow. SAFETY Act Certified professionals providing expert guidance.
- ABC Permitting Services: Alcohol training and ABC permit services in NC, SC, GA. Compliance and permitting for alcohol service at events.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Show Pros Entertainment Services product offering
Product offeringCore offering
Show Pros Entertainment Services provides contract venue staffing, on-demand event staffing, crowd management, and ABC permitting services to sports, entertainment, and event organizations across the Southeast US. Full-time Event Managers and Supervisors deliver crowd management and guest services on event nights, with most requests organized within 3 business days and multi-year venue contracts covering venues up to 80,000+ seats.
Product overview
Show Pros Entertainment Services operates as a unified event staffing platform offering four integrated service modules: Venue Staffing for long-term venue contracts, Event Staffing for on-demand needs, Crowd Management for safety-critical crowd control, and ABC Permitting for alcohol service compliance. The company's service model centers on a "One Call Delivers Event Staff" approach, providing full-time Event Managers and Supervisors who handle all crowd management concerns and implement client policies on event nights.
Differentiator
Problem solved
Functional benefit
Products and services
- Venue Staffing Contract staffing services for venues including stadiums, arenas, and amphitheaters up to 80,000+ seats, structured as one-time, annual, or multi-year agreements. Customers include professional sports teams and entertainment venue operators.
- Event Staffing Flexible, on-demand staffing for one-time or recurring events, with most requests organized within 3 business days. Targeted at event promoters, concert producers, festival organizers, and community event managers.
- Crowd Management Consultative crowd management services for safety and crowd flow, delivered by SAFETY Act Certified professionals certified by the U.S. Department of Homeland Security. Provided to venues, event organizers, and facilities managing crowd safety risk.
- ABC Permitting Alcohol Beverage Control permitting service providing ABC permit acquisition and staff training in North Carolina, South Carolina, and Georgia. Supports compliance with state-level alcohol service requirements at venues and events.
Companies that use Show Pros Entertainment Services
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
Show Pros Entertainment Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Show Pros Entertainment Services partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Show Pros Entertainment Services competitors and assessment
Company assessmentBroad incumbents
- Allied Universal Event Services: Division of Allied Universal, the largest North American security services company, providing event and venue security staffing across the country — a broad incumbent offering overlapping capabilities but as part of a much larger physical security portfolio.
- Aramark Sports + Entertainment: Large-scale venue services provider (food, hospitality, and guest services) for stadiums and arenas, overlapping with Show Pros on guest services and front-of-house staffing but as part of a broader facility services portfolio.
- Sodexo Live!: Hospitality and event services arm of Sodexo, providing staffing and guest services for stadiums, convention centers, and entertainment venues — broader incumbent with overlapping crowd/guest services capabilities.
Regional players
- APG Security: Regional event security and staffing company operating primarily in the Mid-Atlantic and East Coast US, comparable in service offering (event security, crowd management) but with a different geographic footprint than Show Pros' Southeast focus.
Direct peers
- Contemporary Services Corporation (CSC): Largest event staffing and crowd management company in North America, providing ushers, ticket takers, and guest services to professional sports, college, and entertainment venues — the dominant direct competitor to Show Pros in venue-based event staffing.
- National Event Services: Specialized event staffing and security firm serving concerts, festivals, sporting events, and private functions — closely comparable in service mix, including ushers, crowd management, and event security.
- Eventus Solutions Group: Event security and crowd management services provider for sports and entertainment clients, offering staffing and risk consulting directly comparable to Show Pros' core venue and event staffing services.
- BEST Crowd Management: National event staffing and crowd management firm offering guest services, security, and event operations for stadiums, arenas, and concerts — directly competing with Show Pros in the same product category and customer base.
Emerging players
- Stadium People: Smaller event staffing firm focused on stadium and arena guest services in select US markets — an emerging player with partial overlap to Show Pros' venue staffing model, particularly for mid-size venues.
Others
- Levy (Compass Group): Major concessions, hospitality, and guest services provider at sports and entertainment venues, owned by Compass Group. Adjacent to Show Pros in serving the same venue customers with complementary (rather than directly competing) hospitality services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Show Pros Entertainment Services social profiles
Digital presenceShow Pros Entertainment Services compliance and trust
Trust signalCompliance1 record
Show Pros Entertainment Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Show Pros Entertainment Services leadership team
Management profileNumber of profiles
Profiles13 records
Show Pros Entertainment Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Show Pros Entertainment Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Show Pros Entertainment Services
What does Show Pros Entertainment Services do?
Show Pros Entertainment Services provides contract venue staffing, on-demand event staffing, crowd management, and ABC permitting services to sports, entertainment, and event organizations across the Southeast US. Full-time Event Managers and Supervisors deliver crowd management and guest services on event nights, with most requests organized within 3 business days and multi-year venue contracts covering venues up to 80,000+ seats.
Is Show Pros Entertainment Services a public or private company?
Show Pros Entertainment Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Show Pros Entertainment Services founded?
Show Pros Entertainment Services was founded in 2011. It employs 11 to 50 people.
Where is Show Pros Entertainment Services based?
Show Pros Entertainment Services is headquartered in Charlotte, United States, in the North America region.
How does Show Pros Entertainment Services make money?
Four revenue lines are on record. Venue Staffing Services are the primary driver. The others are event Staffing Services, crowd Management Consulting and ABC Permitting Services.
Who are Show Pros Entertainment Services's main competitors?
Broad incumbents on record are Allied Universal Event Services, Aramark Sports + Entertainment and Sodexo Live!. APG Security is listed as a regional player. Direct peers are Contemporary Services Corporation (CSC), National Event Services, Eventus Solutions Group and BEST Crowd Management. Stadium People is listed as an emerging player. Levy (Compass Group) is listed as an others.
Does Show Pros Entertainment Services have an API?
No public API is recorded for Show Pros Entertainment Services.
What industry is Show Pros Entertainment Services in?
Show Pros Entertainment Services's product category is Event Staffing Services. Its primary akta.pro industry code is MPAGALAK, Venue Guest Services & Front-of-House Operations (Ushers, Box Office, Accessibility), with a secondary code of MPAIAFAL, Event Operations & Venue Services (Box Office, FOH/BOH, Concessions). Its SIC code is 7990.