InteliCare
- Company typePublic
- Founded2018
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
InteliCare firmographics
Firmographics- Name
- InteliCare
- Legal name
- InteliCare Holdings Ltd ACN 622 484 397
- Website
- https://intelicare.com.au
- Company type
- Public
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
InteliCare industry classification
Industry- Product category
- Smart Care / Aged Care Technology Platform
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (54151), Services for the Elderly and Persons with Disabilities (624120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Electronic Computers (3571), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Smart Home & Assistive Technology Installation for Aging-in-Place (HSABAJAI)
- akta.pro secondary industries
- Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI), Electronic Data Capture (EDC) Platforms (HLACAOAA), Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG), Smart Insulin Pens & Connected Pen Caps (HLAHAHAD)
Keywords
Where InteliCare is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
InteliCare business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Recurring SaaS Subscription (Application Subscription): Recurring subscription fees for access to the InteliCare Application and Services per Subscription Term (commencing on the Subscription Start Date when AI learns baseline behaviour). Model is described by the company as 'scalable, recurring, high-margin SaaS' and is monetised via multi-year Master Subscription Agreements such as the 5-year, $8.8M mecwacare MSA covering 22 facilities.
- Hardware Sales: Sale or supply of installed Hardware at the Resident's site — sensors, radar fall/vitals devices, BLE gateways, hubs, pendants, watches and duress devices — with consumer warranty of up to 24 months from purchase.
- Professional / Installation & Configuration Services: Onsite or remote deployment, installation and configuration services for aged care facilities (typically 4–6 weeks contract-to-live), plus optional modification, enhancement and consultancy work performed under separate professional services agreements.
- Add-On Module Licensing: Additional paid modules (e.g., Layer 3 Health Metrics, Layer 4 advanced analytics/reporting, RTLS, Nurse Call Integration, Clinical Management System integration) released on top of the base subscription at additional charge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Quote-based Application Subscription with bundled Hardware sale |
| Subscription | Multi-year contract | Enterprise multi-year SaaS contract |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
InteliCare product offering
Product offeringCore offering
InteliCare sells a proprietary, AI-driven smart-care SaaS platform for the aged care, disability and home care markets. Delivered as a cloud-hosted subscription on Microsoft Azure Australia, the platform combines behaviour and routine analytics, camera-free radar fall detection, non-contact vital signs monitoring, real-time location services, an integrated nurse call product and automated compliance reporting, sold alongside compatible hardware sensors and professional installation services.
Product overview
InteliCare offers a single unified smart-care platform built on a four-layer AI architecture (Behaviour & Routine Analytics; Alerts & Emergency Response; Health Metrics Integration; Dashboard, Reporting & Analytics) extended through vertical solution modules. The core application — branded as 'InteliCare', 'InteliLiving' or 'InteliCare Pro' in the Terms of Use — is delivered via companion apps including the InteliCare Mobile App (for families and independent-living users) and the InteliCare Connect App (for facility staff). Layered onto the core platform are four vertical solutions: Residential Aged Care (incorporating the InteliCare Native Nurse Call product and RTLS), Home Care, Remote Patient Monitoring, and Attended Care Environments, all powered by a hardware-agnostic sensor ecosystem of radar fall/vitals sensors, environmental sensors, BLE/RTLS tags and 4G pendants.
Differentiator
Problem solved
Functional benefit
Brands
- InteliLiving: Trade name used for the InteliCare software application as disclosed in the Terms of Use.
- InteliCare Pro
- InteliCare Connect
Products and services
- InteliCare Smart Care Platform (also branded InteliLiving / InteliCare Pro) Flagship proprietary AI smart-care SaaS platform for aged care, disability and home care providers. Delivered on Microsoft Azure Australia, it combines behaviour and routine analytics, alerts and emergency response, health metrics integration, and dashboards/reporting in a four-layer architecture that ingests sensor, radar, wearable and environmental data.
- InteliCare Mobile App (consumer / family app) Consumer-facing mobile application for independent-living users, families and carers, providing wellbeing checks, configurable alerts, daily summary notifications and alert acknowledgement, with support for unlimited authorised users per resident.
- InteliCare Connect App (staff app) Staff-facing mobile application used in residential aged care and attended-care facilities to receive, acknowledge and respond to alarms, alerts and duress events, with location awareness to help staff quickly locate residents, equipment and colleagues.
- Residential Aged Care Solution Vertical solution configuration combining proactive monitoring, camera-free fall detection, non-contact vitals, integrated nurse call, RTLS staff/resident/equipment tracking, automated compliance reporting and dashboarding for facility-wide deployment in residential aged care homes.
- Home Care Solution Discreet in-home configuration for clients ageing in place or living with disability, providing activity insights, personalised alerts, family/carer app engagement and data-driven care planning without cameras or mandatory wearables.
- Remote Patient Monitoring Solution Solution for health providers delivering connected care to patients managing chronic conditions or recovering post-discharge, leveraging TGA-approved and personal health tracking devices to detect decline early and reduce hospital readmissions.
- Attended Care Environments Solution Configuration for clustered or shared living settings (disability group homes, retirement villages, supported apartments) that gives onsite staff real-time cross-resident visibility to respond faster and reduce risk, with NDIS-funded deployments supported.
- InteliCare Native Nurse Call Cloud-enabled nurse call product released in 2025 that turns InteliCare into the primary electronic safety net in residential facilities, handling resident assist calls, bed-exit alerts, falls, staff duress and wellness checks from a single platform with two-way voice.
Quantifiable outcome
- 100% fall detection accuracy in the mecwacare Trescowthick 60-bed pilot
- +5 more outcomes
Companies that use InteliCare
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles3 records
InteliCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature8 records
InteliCare partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship and core.
- mecwacareflagshipFive-year, $8.8M Master Subscription Agreement (March 2026) to deploy InteliCare's analytics, IoT and nurse call platform across all 22 Victorian residential aged care facilities (~1,600 residents), as part of mecwacare's mcare360 program; follows a successful 60-bed, 3-month pilot at Trescowthick Centre where InteliCare met 11/11 KPIs including 100% fall detection.
- University of SydneycoreResearch collaboration on the $100,000 NSW Smart Sensing Network grant project to develop machine learning algorithms that predict health events in the elderly, strengthening InteliCare's predictive capability beyond event detection.
- Macquarie UniversitycoreCo-research partner alongside the University of Sydney on the $100,000 NSW Smart Sensing Network grant to develop machine learning algorithms for elderly healthcare deterioration prediction.
- Microsoft AzurecoreInteliCare hosts all client data in a Microsoft Azure data centre in Australia, with encryption at rest and in transit, daily vulnerability scans and regular penetration testing to meet Australian Privacy Principles.
- VayyarcoreVayyar radar sensors are integrated as one of InteliCare's hardware-agnostic fall detection technologies, providing camera-free radar fall detection across ~5m x 5m coverage areas.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
InteliCare competitors and assessment
Company assessmentBroad incumbents
- Caregility: US-based enterprise telehealth and virtual care platform deployed across hundreds of hospitals and post-acute facilities. Broad-incumbent peer overlapping with InteliCare's Remote Patient Monitoring and connected-care use cases for health providers managing patients outside hospital walls.
- Stanley Healthcare / Securitas Healthcare: Large-scale RTLS, wander management, infant protection and senior safety solutions business (now part of Securitas) deployed across thousands of senior living communities globally. Comparable to InteliCare's RTLS-enabled RAC product, with much broader portfolio and global enterprise reach.
Direct peers
- VitalConnect: US-based remote patient monitoring platform using biosensor patches and cloud analytics for continuous vital sign monitoring in hospital and home settings. Comparable to InteliCare's Remote Patient Monitoring solution and Layer 3 health metrics integration, with similar SaaS-plus-device business model into healthcare providers.
- Vayyar Care: Imaging-radar-based fall detection and behavioural monitoring product from Vayyar Imaging, integrated into InteliCare's platform. Directly comparable technology stack (camera-free radar fall detection) targeted at the same aged care and senior living buyer; also a current integration partner, making it both a peer and ecosystem participant.
- CarePredict: US-based AI-driven senior care platform using wearables plus behavioural analytics to detect early signs of health decline in older adults. Closely comparable to InteliCare's behaviour-and-routine analytics and predictive deterioration focus, with similar customers (senior living operators, home care) and SaaS-plus-device revenue model.
- SafelyYou: US-based AI fall detection and fall-prevention platform purpose-built for senior living and memory care operators. Comparable to InteliCare's camera-free (or AI-augmented) fall detection and predictive fall-risk analytics sold to multi-site residential aged care providers under recurring contracts.
- Status Solutions: US-based sensor-based situational awareness, mass notification and alerting platform for senior living, healthcare and higher education. Comparable to InteliCare's Layer 2 alerting, duress, nurse call and sensor-fusion architecture, selling into multi-site care operators.
- Tunstall Healthcare: UK-headquartered global leader in telecare, telehealth and connected care solutions for aged and disability care with a substantial Australian operation. Directly comparable to InteliCare in providing hardware-plus-platform monitoring for residential and home care settings, with similar GTM into aged care operators and government-funded programmes.
Emerging players
- Origin Wireless AI: US-based wireless-sensing AI company (Linksys Aware spin-out) applying ambient radio-wave sensing to motion, presence and vital signs. Comparable core technology approach to InteliCare's radar/camera-free monitoring, although primarily infrastructure/consumer rather than aged care SaaS.
Regional players
- Hayylo: Australian home care software platform for client onboarding, rostering, billing and care planning, serving many of the same Australian home care providers that InteliCare addresses. Regionally comparable Australian SaaS peer with overlapping customer base in the Home Care/Independent Living segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
InteliCare social profiles
Digital presenceInteliCare compliance and trust
Trust signalCompliance3 records
InteliCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
InteliCare leadership team
Management profileNumber of profiles
Profiles6 records
InteliCare funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InteliCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InteliCare
What does InteliCare do?
InteliCare sells a proprietary, AI-driven smart-care SaaS platform for the aged care, disability and home care markets. Delivered as a cloud-hosted subscription on Microsoft Azure Australia, the platform combines behaviour and routine analytics, camera-free radar fall detection, non-contact vital signs monitoring, real-time location services, an integrated nurse call product and automated compliance reporting, sold alongside compatible hardware sensors and professional installation services.
Is InteliCare a public or private company?
InteliCare is a public company. It is classified as public and is currently operating.
When was InteliCare founded?
InteliCare was founded in 2018. It employs 11 to 50 people.
Where is InteliCare based?
InteliCare is headquartered in Perth, Australia, in the Oceania region.
How does InteliCare make money?
Four revenue lines are on record. Recurring SaaS Subscription (Application Subscription) is the primary driver. The others are hardware Sales, professional / Installation & Configuration Services and add-On Module Licensing.
Who are InteliCare's main competitors?
Broad incumbents on record are Caregility and Stanley Healthcare / Securitas Healthcare. Direct peers are VitalConnect, Vayyar Care, CarePredict, SafelyYou, Status Solutions and Tunstall Healthcare. Origin Wireless AI is listed as an emerging player. Hayylo is listed as a regional player.
Does InteliCare have an API?
Yes. InteliCare markets itself as 'API & Integration Ready' with an open, device-agnostic architecture that can send and receive data via APIs or integration services. The platform can be configured to integrate with existing client management systems, clinical systems, nurse call dashboards, and home automation systems on a case-by-case basis; data extracts (e.g., CSV) are also available for organizations that prefer manual integration. No public developer portal, sandbox, or SDK is advertised.
What industry is InteliCare in?
InteliCare's product category is Smart Care / Aged Care Technology Platform. Its primary akta.pro industry code is HSABAJAI, Smart Home & Assistive Technology Installation for Aging-in-Place, with a secondary code of HSAPAQAJ, Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors). Its NAICS code is 513210 and its SIC code is 7372.