HumanTotalCare

What HumanTotalCare does

HumanTotalCare B.V. is a Dutch occupational health and sustainable employability group headquartered in Son (Eindhoven), Netherlands, composed of multiple sub-brands: ArboNed (occupational health service for SMEs), HumanCapitalCare (occupational health and employability advisory for larger organisations), Mensely (support for organisations operating under the Eigen regiemodel), Focus (national career advice and coaching bureau), IT&Care (in-house software development), and Duurzaam Inzetbaarheid Centrum. The group employs approximately 2,000 professionals — including occupational physicians, social workers, psychologists, coaches and advisors — and serves more than 65,000 Dutch employers and over 1.5 million workers, covering roughly 1 million employees with combined absenteeism data across ArboNed and HumanCapitalCare.

The underlying technology platform is built in-house by subsidiary IT&Care as proprietary software and web applications deployed both to HumanTotalCare's own medical professionals and to its 65,000+ employer customers for absenteeism, sustainable employability and related HR/occupational health workflows. The group's analytical foundation rests on this absenteeism dataset, which underpins monthly verzuim (sickness absence) trend reporting and academic collaborations (e.g., Amsterdam UMC academic workplace, DESTRESS, Autisme Werkt). HumanTotalCare operates under the 'Positieve gezondheid' (Positive Health) philosophy, combining clinical expertise, personal attention ('oprechte aandacht') and data.

Commercially, HumanTotalCare operates as a B2B services business: long-term, quote-based service contracts with Dutch employers covering arbodienstverlening (occupational health services), verzuimbegeleiding (absenteeism guidance) and duurzame inzetbaarheid (sustainable employability), billed as subscription and managed-services arrangements through its sub-brands. Distribution is direct and Netherlands-domestic via field sales teams organised by sub-brand, with no marketplace or reseller model. As of July 2025, HumanTotalCare is wholly owned by ASR Nederland N.V. (a.s.r.), a publicly listed Dutch insurance company, and continues to operate as a standalone subsidiary under its existing brand umbrella.

Name

HumanTotalCare

Legal name

HumanTotalCare B.V.

Website

https://humantotalcare.nl

Company type

Private

Founded year

2016

Operating status

Acquired

Headcount range

501–1,000 employees

Short description

HumanTotalCare B.V. is a Dutch occupational health group operating under a multi-brand platform (ArboNed, HumanCapitalCare, Mensely, Focus, IT&Care) that delivers absenteeism management, occupational health, and sustainable employability services to over 65,000 Dutch employers and 1.5 million workers.

Ownership category

akta.pro rank

Headquarters

HQ city

Son

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Occupational health & absenteeism service contracts: Long-term B2B contracts with Dutch employers covering arbodienstverlening (occupational health services), verzuimbegeleiding (absenteeism guidance) and duurzame inzetbaarheid (sustainable employability). Delivered through sub-brands ArboNed (SME) and HumanCapitalCare (larger organizations).
2. Managed HR/health support services: Continuous professional services delivered by 2,000 employees including bedrijfsartsen (occupational physicians), bedrijfsmaatschappelijk werkers, bedrijfspsychologen, coaches and advisors — invoiced as part of employer service agreements.
3. Career coaching & outplacement (Focus): Loopbaanadvies- en coachingsdiensten delivered by brand Focus, the national career advice and coaching bureau.
4. Eigen regiemodel support (Mensely): Mensely supports organizations that operate under the Eigen regiemodel with skilled professionals, smart services and the right knowledge.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

HumanTotalCare is a Dutch occupational health and sustainable employability group that delivers arbodienstverlening (occupational health services), verzuimbegeleiding (absenteeism guidance) and duurzame inzetbaarheid (sustainable employability) services to Dutch employers through sub-brands ArboNed (SME), HumanCapitalCare (larger organizations), Mensely (Eigen regiemodel), Focus (career coaching) and IT&Care (in-house software). It serves roughly 65,000 employers and more than 1.5 million workers in the Netherlands with contracts that combine medical, psychological, coaching and data-driven advisory expertise under the 'Positieve gezondheid' framework.

Product overview

HumanTotalCare is not a single unified software product but a portfolio organization that delivers occupational health (arbodienstverlening) and sustainable employability services through a platform of sub-brands, each targeting specific customer segments. The core occupational health delivery is handled by ArboNed (focused on SMB) and HumanCapitalCare (broader organizations), which together serve approximately 1 million employees across more than 65,000 employers. These are complemented by Mensely (own-regime model support), Focus (career advice and coaching), Duurzaam Inzetbaarheid Centrum (sustainable employability), and IT&Care, the in-house software arm that develops proprietary web applications used by HumanTotalCare's own medical professionals and its employer clients.

Differentiator

Problem solved

Functional benefit

Brands

• ArboNed: The occupational health service (arbodienst) for small and medium-sized businesses.
• HumanCapitalCare
• Mensely
• Focus
• IT&Care

Products and services

• ArboNed Occupational health service (arbodienst) for Dutch small and medium-sized enterprises (midden- en kleinbedrijf), providing absenteeism guidance (verzuimbegeleiding) and prevention services to support healthy entrepreneurship.
• HumanCapitalCare Provides larger Dutch organizations with absenteeism guidance, organizational support and sustainable employability advisory to bring organizations in motion on healthy, motivated and competent working.
• Mensely Supports organizations that operate under the Eigen regiemodel (own-regime model) for absenteeism and employee guidance, providing skilled professionals, smart services and the right knowledge.
• Focus National career advice and coaching bureau (loopbaanadvies- en coachingsbureau) delivering career advice, outplacement and coaching services for employees in career transitions.
• IT&Care software platform Proprietary software and smart web applications developed in-house by IT&Care for HumanTotalCare's own medical professionals and for more than 65,000 employers to manage absenteeism, sustainable employability and related HR/occupational health workflows.
• Duurzaam Inzetbaarheid Centrum Sustainable Employability Centre supporting organizations with sustainable employability initiatives as part of the HumanTotalCare brand portfolio.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Amsterdam UMC (data collaboration)coreTechnology or Integration · 20 October 2025Joint research and data collaboration on datagedreven preventie and verzuimbegeleiding; references appear consistently in HumanTotalCare's monthly absenteeism publications as the analytical partner behind the ArboNed/HumanCapitalCare verzuim-cijfers.
• NVAB (Nederlandse Vereniging voor Arbeids- en Bedrijfsgeneeskunde)minorOthers · 26 September 2025Professional association to which HumanTotalCare-affiliated occupational physicians (e.g. Thomas van Rossum, Hanneke Kerkhof) are connected and which awards recognitions such as the Reinier Zielhuispenning.
• Jeugdfonds Sport & CultuurminorGTM or Marketing Partner · 9 July 2025HumanTotalCare donated €5,000 to Jeugdfonds Sport & Cultuur in July 2025 to enable more children from low-income families to lay a healthy foundation for the future.
• Voedselbanken NederlandminorGTM or Marketing Partner · 4 May 2025HumanTotalCare donated €5,000 to Voedselbanken Nederland in May 2026 as part of its '#meerbetekenen voor werkend Nederland' CSR programme, with the donation announced by Iris Delmee.
• Amsterdam UMCcoreStrategic or Co-development Partner · 24 March 2025HumanTotalCare and Amsterdam UMC have launched an 'academische werkplaats' (academic workplace) to bundle scientific knowledge and (absenteeism) data into new insights and solutions for occupational health services, building on earlier joint research projects on data-driven prevention and absenteeism guidance.
• Vrije Universiteit Amsterdam (Autisme Werkt consortium)coreStrategic or Co-development Partner · 9 October 2024Six-year 'Autisme Werkt' research consortium led by VU Amsterdam (Sander Begeer) with NWO subsidy of 1.3 million euros; HumanTotalCare is praktijkpartner, contributing data and R&D consultants Robin Kok and Shay Toloo Anjom, with bedrijfsarts Hanneke Kerkhof (HumanCapitalCare) as initiator. Core partners: VAA, VAB, NAR, HumanTotalCare, AWVN/De Normaalste Zaak, CNV jongeren, VU Amsterdam, UMCG, UU and Amsterdam UMC.
• Amsterdam UMC (DESTRESS consortium)coreStrategic or Co-development Partner · 13 September 2024DESTRESS national project launched 12 September 2024 by Amsterdam UMC together with HumanTotalCare and other public/private partners, focused on the early recognition of stress in employees.
• KNMG (artsenfederatie)minorOthers · 12 September 2024Jurriaan Penders (former Directeur Medische Zaken HumanTotalCare) appointed by the Algemene Vergadering as chairman of the KNMG federation board with effect from 1 January 2025, succeeding René Héman.
• Denktank Mentale Vooruitgang (De Argumentenfabriek, GGzE and consortium)minorStrategic or Co-development Partner · 18 March 2021HumanTotalCare participates in the Denktank Mentale Vooruitgang initiated by De Argumentenfabriek and GGzE, alongside CZ, Erasmus Universiteit, GGZ Nederland, SCP, TNO, Trimbos, Triodosbank, UMCU and Zilveren Kruis; contributed to the book 'Mentale Vooruitgang' presented to demissionair staatssecretaris Paul Blokhuis.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Arbo Unie: Arbo Unie is one of the largest direct competitors to HumanTotalCare's ArboNed brand in the Dutch occupational health (arbodienst) market. It serves SME and enterprise employers with absenteeism management, occupational physicians and sustainable employability services — directly overlapping HumanTotalCare's core offerings.
• Zorg van de Zaak: Zorg van de Zaak is a Dutch occupational health and absenteeism service provider competing head-to-head with HumanTotalCare. Both companies deliver arbodienstverlening, verzuimbegeleiding and re-integratie services to Dutch employers through direct contracts, with comparable clinical staff models.
• Maetis: Maetis is a Dutch occupational health services group providing arbodienstverlening and sustainable employability support to employers. It is a direct Dutch competitor to HumanTotalCare in both SME and enterprise segments, with comparable clinical service models.
• 365 (365groep): 365groep is a Dutch network of occupational physicians and workplace health professionals offering arbodienstverlening to employers across the Netherlands. It directly competes with HumanTotalCare's ArboNed and HumanCapitalCare in delivering statutory and preventive occupational health services.
• Perspectief Group: Perspectief is a Dutch outplacement, career coaching and re-integratie bureau that competes directly with HumanTotalCare's Focus brand and with parts of HumanCapitalCare. Both serve Dutch employers and employees on career transitions and reintegration after long-term absence.

Regional players

• ias AG (ias Gruppe): ias AG is one of Germany's largest occupational health and workplace wellbeing service providers. It is comparable to HumanTotalCare in service mix (occupational physicians, absenteeism management, prevention, EAP) but operates primarily in Germany rather than the Netherlands.

Broad incumbents

• SD Worx: SD Worx is a large Benelux/European HR, payroll and workforce management provider serving Dutch and Belgian employers. While broader than HumanTotalCare's clinical focus, it overlaps in HR services and employer-side workforce support, making it an adjacent incumbent.
• AFAS Software: AFAS Software is a leading Dutch HR, payroll and ERP software vendor whose HR modules increasingly absorb employer-side absenteeism workflow functionality. It competes with HumanTotalCare's IT&Care software arm for control of verzuim administration processes within Dutch employers.
• Visma | Raet: Visma (including the former Raet brand) is a major European HR and payroll software provider with strong Dutch employer penetration. Its HR/self-service modules overlap with portions of HumanTotalCare's IT&Care functionality, particularly around verzuim and employee data.

Others

• Loyalis (APG): Loyalis is the Dutch pension and income-protection services arm of APG, providing disability and income insurance products to employers. Like a.s.r. (HumanTotalCare's parent), it represents an insurer-owned HR/benefits services model that increasingly bundles occupational health with insurance — a structural peer in the bundled-services space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/humantotalcare
• Facebookfacebook.com/113552550023521

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HumanTotalCare