Esri Malaysia
- Company typePrivate
- Founded1983
- HeadquartersShah Alam, Malaysia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Esri Malaysia firmographics
Firmographics- Name
- Esri Malaysia
- Legal name
- Esri Malaysia Sdn Bhd
- Website
- https://esrimalaysia.com.my
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Esri Malaysia industry classification
Industry- Product category
- Geographic Information Systems Software
- NAICS
- Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- GIS & Spatial Data Management Platforms (BPAMANAK)
Keywords
Where Esri Malaysia is headquartered
LocationHeadquarters
- HQ city
- Shah Alam
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Esri Malaysia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Software Licensing: ArcGIS software licensing including ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise and related products. Initial licence includes 12 months of complimentary product maintenance.
- Software Maintenance Program: Annual maintenance renewal providing software updates, unlimited technology support, and free e-learning modules. Contact at +60 (3) 5022 0108.
- Professional Services: Consulting and implementation services including project deployment, business consultancy, project advisory, enterprise GIS consulting, embedded engineer support, and disaster response program.
- Training Services: Instructor-led GIS training courses including ArcGIS Pro training, migration courses, and specialised workshops offered at various levels from beginner to advanced.
- Service Credits: Pre-paid service credits for accessing professional support over a year period.
- Service Plus Package: Extended support services to maximise returns on GIS investment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time | ArcGIS Pro: Essential Workflows training course - Beginner level |
| Subscription | Annual | ArcGIS Maintenance Program - Annual renewal |
| Subscription | Annual | Service Credits - Pre-paid professional support |
| Subscription | Annual | Enterprise GIS Solutions - Custom pricing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Esri Malaysia product offering
Product offeringCore offering
Esri Malaysia distributes and supports the ArcGIS platform—a comprehensive geographic information system (GIS) software ecosystem including ArcGIS Pro (desktop), ArcGIS Online (cloud), ArcGIS Enterprise (on-premises), and ArcGIS Location Platform—along with developer APIs, SDKs, and the ENVI image-analysis suite for government agencies and commercial enterprises in Malaysia and Brunei.
Product overview
Esri Malaysia distributes the ArcGIS platform—a comprehensive, modular GIS software ecosystem comprising core desktop, cloud, and enterprise products; specialized applications for field operations, visualization, and business analysis; developer SDKs and APIs; and professional extensions for 3D, imagery, and spatial analysis. The portfolio includes ArcGIS Pro (desktop), ArcGIS Online (cloud platform), ArcGIS Enterprise (on-premises), and ArcGIS Location Platform (location-based APIs). Field applications include ArcGIS Field Maps, Survey123, QuickCapture, and Workforce. Visualization tools encompass Experience Builder, Dashboards, StoryMaps, and Instant Apps. Developer offerings feature ArcGIS API for Python, ArcGIS Maps SDK for JavaScript, Native SDKs, and ArcGIS Pro SDK for .NET. Professional extensions include 3D Analyst, Spatial Analyst, Network Analyst, Geostatistical Analyst, and Image Analyst. The acquired ENVI brand (from NV5 Geospatial) provides advanced image analysis including feature extraction, atmospheric correction, and photogrammetry modules. ArcGIS Living Atlas provides global spatial data, while the ArcGIS Marketplace offers additional apps and data. Services include professional implementation, training, technical support, and maintenance programs.
Differentiator
Problem solved
Functional benefit
Products and services
- ArcGIS Pro Professional desktop GIS application for mapping, visualization, analysis, and editing of geographic data with 2D and 3D capabilities, targeted at GIS professionals and analysts in enterprises.
- ArcGIS Online Cloud-based GIS platform providing mapping, analytics, and data management capabilities accessible via web browser for organisations needing shared spatial content and apps.
- ArcGIS Enterprise On-premises GIS platform enabling organisations to deploy maps, analytics, and data management behind their own firewall, targeted at government and large enterprises with strict data sovereignty needs.
- ArcGIS Location Platform Platform-as-a-Service providing location-based APIs and services for developers to embed mapping and location capabilities into business applications.
- ArcGIS Developer Developer platform providing APIs (ArcGIS API for Python, ArcGIS REST API), SDKs (JavaScript, Native, Game Engines, .NET), and documentation for building custom GIS applications and automating workflows.
- ArcGIS Experience Builder No-code/low-code application builder for creating interactive web apps and dashboards, allowing organisations to transform spatial data into compelling web experiences.
- ENVI Image Analysis Software Professional image analysis software (from NV5 Geospatial) for extracting meaningful information from geospatial imagery including optical, thermal, radar, and LiDAR data, deployable on desktop, cloud or mobile with API customisation.
- ArcGIS Living Atlas of the World Curated collection of global geographic information, imagery, demographic basemaps and authoritative spatial data, providing ready-to-use content for ArcGIS users.
- ArcGIS Marketplace Online marketplace for discovering and downloading apps, data, and tools from Esri and third-party providers to extend ArcGIS functionality.
- ArcGIS Reality
Quantifiable outcome
- 100% daily job completion rates achieved by Alam Flora using GeoFlora platform
- +2 more outcomes
Companies that use Esri Malaysia
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Esri Malaysia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature10 records
Esri Malaysia partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered flagship, core and minor.
- AutodeskflagshipGlobal partnership announced November 2017 connecting 'Make Anything' with 'The Science of Where'. Integrates GIS and BIM (Building Information Modeling) across multi-disciplinary teams and project lifecycles. Autodesk Connector for ArcGIS enables designers to bring GIS content from ArcGIS Online into InfraWorks including roads, pipelines, and electrical transformers.
- Boustead Geospatial GroupcoreEsri Malaysia is a subsidiary of Boustead Singapore Limited and part of the world's largest group of ArcGIS specialists outside the US. Boustead has a 185-year history as a world-class engineering services and geospatial technology firm with operations spanning 84+ countries. The organisation exclusively distributes Esri GIS technology to major markets across Malaysia and Asia Pacific.
- Esri InccoreEsri Malaysia serves as the local advocate representing the ArcGIS user community. Esri Inc focuses on growing and evolving the ArcGIS platform through extensive R&D. The partnership involves local market insights enabling accurate platform development with regional needs considered. Esri invests significant time and resources working alongside Esri Malaysia team and progressive organisations in Malaysia.
- MicrosoftcoreMicrosoft is listed as a technology partner and ArcGIS integrates with Microsoft 365, Microsoft Fabric, and Microsoft Power Automate. ArcGIS for Microsoft Fabric integrates mapping capabilities and spatial analytics tools directly into the Microsoft Fabric environment.
- 3DTECHminorAuthorised partner specialising in engineering software, geospatial solutions, BIM solutions, IT infrastructure and maintenance services for building construction, infrastructure, manufacturing, media and entertainment, energy industries.
- ALAMI Technologies Sdn BhdminorAuthorised partner specialising in geospatial solutions, application development, infrastructure services, 3D virtual reality, geo-visual analytics for real-time data, and semantic technology.
- BIMAGE ConsultingminorAuthorised partner - Malaysia's leading digitised construction technology company specialising in IR4.0 and digital transformation in steel and construction industries with 400+ BIM projects globally.
- Analytx Sdn BhdminorAuthorised partner (formerly Statworks Technology) with over two decades of experience delivering software, big data analytics, and geospatial solutions across Southeast Asia.
- Dynamic Link Solutions SDN BHDminorAuthorised partner established in 2014, IT consultancy specialising in digital transformation, design and strategy services for business growth.
- EARTH Info Sdn BhdminorAuthorised partner with 26+ years experience since 1991 providing complete geospatial solutions including Esri ArcGIS software, aerial digital imaging, remote sensing software, satellite imageries, GPS systems, 3D geospatial applications, and LiDAR services.
- Geo Spatial Solutions Sdn BhdminorAuthorised partner with expertise in land surveying, GIS, mapping, and remote sensing providing Field to Finish surveying, GIS solutions, remote sensing services.
- Layersoft Solution (M) Sdn BhdminorAuthorised partner - Malaysia's leading IT solutions provider with expertise in web-based geospatial analysis, 3D mapping applications, GeoAI, Augmented Reality for Digital Twin, Low Carbon development, and Smart City projects.
- Sarawak Information Systems Sdn Bhd (SAINS)minorAuthorised partner - private company wholly owned by Sarawak State Government, leading ICT systems integrator and solutions provider with 30+ years track record providing end-to-end IT services.
- SpatialworksminorAuthorised partner - geospatial technology and consultancy company providing innovative solutions with focus on environmental management, town planning, and marine services.
- Elegant Aspire Sdn BhdminorAuthorised partner founded in 2008 in Kota Kinabalu providing ICT System Integration including Enterprise Business Solutions, Data Centre Hosting, System Integration, GIS Solution, Mobile Apps Development, and ELV Services. ISO 9001:2015 certified.
Scale indicators7 records
Recent moves2 records
Expansion highlights6 records
Esri Malaysia competitors and assessment
Company assessmentBroad incumbents
- Bentley Systems: Infrastructure engineering software platform (iTwin, OpenUtilities) that competes with ArcGIS in asset-intensive verticals such as utilities, transportation, and public works — the same verticals anchoring Esri Malaysia's government and commercial pipelines.
- TomTom: Location technology provider supplying maps, traffic, and navigation APIs to telcos, logistics, and automotive players. Compares to ArcGIS Location Platform for use cases in field operations, route optimisation, and telco network planning in Malaysia and the broader region.
- Google Maps Platform: Hyperscaler-grade cloud mapping and location services widely used by enterprises and developers as a lower-cost alternative to ArcGIS for visualisation, geocoding, and routing. Represents the most material pricing-power threat to Esri Malaysia's mid-market and developer-tier licences.
- HERE Technologies: Global location platform offering maps, location services, and spatial data to automotive, logistics, and enterprise customers. Overlaps with ArcGIS in transportation, logistics, and telco network planning — both targeting Malaysian telcos and transport operators.
Emerging players
- Mapbox: Cloud-native mapping and location platform popular with developers and digital-native enterprises. Competes with ArcGIS Location Platform for embedded maps, logistics, and consumer-facing applications, particularly as customers modernise off legacy GIS stacks.
Direct peers
- Esri Australia: Fellow Boustead geospatial group member and exclusive Esri distributor for Australia. Larger in scale but structurally identical: ArcGIS licensing, professional services, training, and an authorised partner network serving government and enterprise customers.
- Esri India: Exclusive Esri distributor for the Indian market, operating the same ArcGIS-centric product, licensing, and services portfolio across government, utilities, and commercial verticals — directly comparable in go-to-market and product mix.
- Esri Singapore: Sister distributor under the Boustead geospatial group, holding the exclusive Esri distribution rights for Singapore. Operates the same ArcGIS-led model, target segments (government and commercial), and service portfolio — the closest possible structural comparable.
- Hexagon Geospatial: Global vendor of geospatial software (ERDAS IMAGINE, GeoMedia, Luciad) competing head-to-head with ArcGIS in defense, remote sensing, and enterprise mapping. Comparable in target customers (government, utilities, AEC) and core offering (spatial analytics, image processing).
- Trimble Geospatial: Provides surveying, mapping, and spatial data management software (e.g., Trimble Access, eCognition) to AEC, agriculture, and government buyers — overlapping with Esri Malaysia's AEC, plantation, and public-sector use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Esri Malaysia social profiles
Digital presenceEsri Malaysia compliance and trust
Trust signalCompliance1 record
Esri Malaysia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Esri Malaysia leadership team
Management profileNumber of profiles
Profiles4 records
Esri Malaysia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Esri Malaysia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Esri Malaysia
What does Esri Malaysia do?
Esri Malaysia distributes and supports the ArcGIS platform—a comprehensive geographic information system (GIS) software ecosystem including ArcGIS Pro (desktop), ArcGIS Online (cloud), ArcGIS Enterprise (on-premises), and ArcGIS Location Platform—along with developer APIs, SDKs, and the ENVI image-analysis suite for government agencies and commercial enterprises in Malaysia and Brunei.
Is Esri Malaysia a public or private company?
Esri Malaysia is a private company. It is classified as corporate owned and is currently operating.
When was Esri Malaysia founded?
Esri Malaysia was founded in 1983. It employs 101 to 250 people.
Where is Esri Malaysia based?
Esri Malaysia is headquartered in Shah Alam, Malaysia, in the Asia region.
How does Esri Malaysia make money?
Six revenue lines are on record. Software Licensing is the primary driver. The others are software Maintenance Program, professional Services, training Services, service Credits and service Plus Package.
Who are Esri Malaysia's main competitors?
Broad incumbents on record are Bentley Systems, TomTom, Google Maps Platform and HERE Technologies. Mapbox is listed as an emerging player. Direct peers are Esri Australia, Esri India, Esri Singapore, Hexagon Geospatial and Trimble Geospatial.
Does Esri Malaysia have an API?
Yes. Esri Malaysia provides access to ArcGIS APIs including ArcGIS API for Python, ArcGIS REST API, and ArcGIS API for JavaScript for building custom applications and automating workflows. Administration automation is supported through the ArcGIS API for Python, REST API, and History Log. Developers can also access ArcGIS Pro SDK for .NET and ArcPy for desktop automation. Developer documentation is at doc.arcgis.com/en/arcgis-online/administer/activate-subscription.htm.
What industry is Esri Malaysia in?
Esri Malaysia's product category is Geographic Information Systems Software. Its primary akta.pro industry code is BPAMANAK, GIS & Spatial Data Management Platforms. Its NAICS code is 513210 and its SIC code is 7372.