Live Better Hearing

Name

Live Better Hearing

Legal name

Live Better Hearing + Balance

Website

https://livebetterhearing.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Audiology and Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

akta.pro secondary industries

Otology & Neurotology (Ear/Hearing/Balance) (HLAKAMAC), Audiology & Hearing Diagnostic Centers (HLAFAKAH)

Keywords

• Audiology services
• Hearing healthcare
• Hearing aid fitting
• Vestibular testing
• Tinnitus treatment

Headquarters

HQ city

Chevy Chase

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Audiology Professional Services: Comprehensive audiology evaluations, diagnostic hearing tests, balance testing, tinnitus assessment, cochlear implant evaluations, and ongoing clinical care appointments generating recurring professional service revenue.
2. Hearing Aid Sales: Sale of prescription hearing aids from all major manufacturers (Starkey, Phonak, Oticon, Widex, ReSound, Signia) with pricing typically $2,500-6,000 per pair. Includes custom fitting, Real-Ear Measurement verification, and bundled follow-up care.
3. Cochlear Implant Services: Comprehensive cochlear implant services including evaluations, surgery coordination, programming, and follow-up care at select Maryland and Pennsylvania locations.
4. Peace of Mind Coverage Plans: Annual service subscription plans covering routine maintenance, repairs, adjustments, batteries or chargers, and ongoing support to protect hearing aid investments.
5. Hearing Aid Accessories: E-commerce sales of hearing aid accessories including microphones, TV hookups, remote controls, and other functionality-enhancing products through shop.livebetterhearing.com.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Live Better Hearing + Balance is a family-owned audiology practice that delivers comprehensive hearing and balance healthcare across 27 Mid-Atlantic clinics. Its core services include diagnostic hearing evaluations, balance/vestibular testing, prescription hearing aid fitting with Real-Ear Measurement verification, tinnitus treatment (including the FDA-approved Lenire device), and cochlear implant services, with multi-brand hearing aid dispensing and ongoing follow-up care.

Product overview

Live Better Hearing + Balance is a family-owned audiology practice (since 2007) offering a comprehensive portfolio of hearing and balance healthcare services across 27 locations in Maryland, Virginia, Pennsylvania, and New Jersey. The core service offering spans hearing tests, balance/v vestibular testing, hearing aids from all major manufacturers (Starkey, Phonak, Oticon, Widex, ReSound, Signia), tinnitus treatment including the FDA-approved Lenire device, cochlear implants, hearing aid repair, Real Ear Measurement verification, and custom hearing protection. The practice is led by doctors of audiology and is part of the HearingUp network. The product portfolio centers on prescription hearing aids from five major manufacturers, supplemented by a service layer including Real-Ear Measurement fitting verification, the Peace of Mind Coverage Plan for ongoing device maintenance, the SoundAdvice educational blog, and the Live Better Foundation for community outreach. Key hearing aid brands offered include Starkey Genesis AI (Neuro Processor with DNN), Starkey Edge AI (G2 Neuro Processor), Starkey Omega AI (DNN 360, 51-hour battery), Phonak Lumity (AutoSense OS 5.0, launched August 2022), Phonak Infinio (AI-powered), Phonak Lyric (extended-wear invisible), Oticon Real (BrainHearing + RealSound), Oticon Own (custom ITE with DNN), Widex Moment (PureSound + ZeroDelay), Widex SmartRIC (37-hour battery), Widex Allure (W1 chip), ReSound Vivia (AI-powered), ReSound Nexia, Signia IX, and various accessories including TV connectors, remote microphones, and smartphone apps (MyStarkey, myPhonak, Widex Moment app). The practice does not offer a public API.

Differentiator

Problem solved

Functional benefit

Brands

• Live Better Foundation: The charitable arm of Live Better Hearing + Balance that provides low and no-cost hearing health care to underserved communities in the Mid-Atlantic region.

Products and services

• Hearing Tests
• Balance Tests
• Hearing Aids (Multi-Brand Prescription)
• Tinnitus Treatment
• Cochlear Implant Services
• Hearing Aid Repair
• Real Ear Measurement
• Hearing Protection
• Lenire Tinnitus Device Treatment
• Peace of Mind Coverage Plan
• Starkey Genesis AI Hearing Aids
• Starkey Edge AI Hearing Aids
• Widex Moment Hearing Aids
• Phonak Lumity Hearing Aids
• Oticon Real Hearing Aids
• Phonak Lyric Extended-Wear Hearing Aids

Quantifiable outcome

• 10,000+ five-star reviews with 4.9 average rating on Google
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability14 records

Feature5 records

Partnerships

One partnership is on record.

• Forbes Health Advisory BoardminorOthersDr. Ross Cushing, CEO and co-founder, serves on the Forbes Health Advisory Board, providing expert insight on hearing health and medical innovation. This advisory role provides thought leadership visibility and brand credibility rather than commercial partnership.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HearingLife: One of the largest private audiology clinic networks in the U.S. (formerly AccuQuest/Avada), formed via roll-ups of regional practices. Closely comparable to Live Better Hearing in multi-clinic clinical model, hearing aid sales, and physician referral dependence.
• Audibel: National audiology practice network affiliated with Starkey, providing hearing tests, fittings, and ongoing care through locally owned clinics. Closely comparable as a multi-clinic audiology group selling premium devices with clinician-led service.
• Miracle-Ear: Long-established multi-clinic hearing care franchise network owned by Amplifon, offering hearing tests, hearing aids, and ongoing service. Directly comparable in store-based clinical model, multi-brand product offering, and long-term care positioning.
• HearUSA: Multi-state audiology clinic network offering hearing evaluations, premium hearing aids, and ongoing care. Direct comparable in clinic footprint, insurance contracting, and physician referral models.
• Beltone: U.S. hearing care franchise network providing hearing tests, fittings, and ongoing service across hundreds of locations. Comparable in clinic-based audiology services, hearing aid sales, and patient lifecycle support.

Emerging players

• Lexie Hearing: Direct-to-consumer hearing aid brand selling FDA-approved OTC and prescription devices online with remote support. Comparable as a disruptive lower-cost channel reshaping patient acquisition in the same hearing loss category LBH serves.
• Costco Hearing Aid Centers: In-store hearing aid centers inside Costco warehouses offering discounted devices with basic fitting services. Comparable as a fast-growing retail channel competing for entry-level hearing aid buyers and pulling patients away from independent audiology practices.

Broad incumbents

• TruHearing: Large hearing benefit administrator working with health plans to channel patients to contracted audiology providers. Comparable as it influences referral flow and pricing dynamics that affect independent audiology groups like Live Better Hearing.
• Amplifon: Global hearing care leader and parent of Miracle-Ear with a broad portfolio of retail and clinical channels across multiple geographies. Comparable as a large incumbent shaping competitive dynamics in the same clinical audiology category.
• Sonova: Global hearing care parent of Phonak and other brands, operating both device manufacturing and selected audiology retail. Comparable as a major upstream supplier and indirect competitor that shapes the technology and pricing environment for Live Better Hearing's clinical practice.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hearingexperts
• Facebookfacebook.com/livebetterhearing
• LinkedInlinkedin.com/company/livebetterhearing

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Live Better Hearing