What Innovior does

Innovior is a Melbourne-based digital business transformation consultancy founded in 2016, operating as a wholly-owned subsidiary of Probe Group with 51-100 employees. The firm delivers end-to-end transformation engagements for Australian enterprises across five service pillars: Consulting, Data/Analytics/AI, Intelligent Automation, Managed Services, and Salesforce solutions. Its core technology stack combines leading third-party platforms (UiPath, Blue Prism, Microsoft Power Platform, Salesforce Health Cloud, Salesforce Net Zero Cloud, MuleSoft, Tableau, Anaplan, OpenAI, Azure OpenAI) with proprietary methodologies including 'Applied AI' deployment frameworks, Lean Six Sigma, and design thinking, plus proprietary machine learning algorithms for supply chain demand forecasting.

Innovior serves enterprise clients across eight primary verticals: Aged Care & NDIS, Financial Services & Banking, Mining & Engineering, Energy & Utilities, Healthcare, Telecommunications, Facilities Management, and Higher Education. Named customers include BHP, BlueScope, Coles, Jetstar, Crown Resorts, Santos, Veolia, Healthscope, La Trobe University, Powercor, and CitiPower, with documented case-study outcomes ranging from 70% cost savings (healthcare billing) and $35 million in additional revenue (Salesforce Health Cloud) to 90% email triage accuracy (insurance) and $24 million accommodation spend reduction (mining). The firm holds APAC Partner of the Year (2023) and UiPath Partner Awards (2022-2023), reflecting tier-one partner status with three major platform vendors.

The business model is professional services-led, with quote-based, engagement-specific pricing and multi-year contracts covering discovery, proof-of-concept, implementation, and managed services phases. Distribution is exclusively through direct enterprise field sales complemented by content marketing, partner co-sell (Salesforce AppExchange, UiPath, Microsoft), and inbound enquiries from the company website. The company has productised select offerings — most notably the Home Care Solutions Package combining Salesforce Health Cloud with custom accelerators — and operates within the Australian market without disclosed international expansion.

Name

Innovior

Legal name

Innovior

Website

https://innovior.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Innovior is a Melbourne-based digital business transformation consultancy and Probe Group subsidiary that delivers consulting, data/AI, intelligent automation, managed services, and Salesforce solutions to Australian enterprises across healthcare, mining, energy, education, and financial services.

Ownership category

akta.pro rank

Product category

Digital Transformation Consulting

NAICS

Management Consulting Services (54161), Administrative Management and General Management Consulting Services (541611), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data, Analytics & AI Consulting (BPAHAEAF)

akta.pro secondary industries

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), AI/ML Engineering & Model Development Services (BPAEAHAF), Data Analytics & Business Intelligence Services (BPAHALAC), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

Keywords

• Digital transformation consulting
• Intelligent automation services
• Data analytics and AI
• Salesforce consulting services
• Managed services consulting

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Consulting Services: Innovior generates revenue through professional consulting engagements across digital transformation, data/analytics/AI, intelligent automation, and operational excellence. Revenue is derived from billable consulting hours and project-based engagements with enterprise clients. The firm operates as a services company with tailored engagements spanning discovery, implementation, and managed services phases.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Innovior is a digital business transformation consultancy that sells five core service lines to enterprise clients: Consulting (strategy, operational excellence, finance & HR transformation, experience design), Data Analytics & AI, Intelligent Automation (RPA, generative AI, process mining), Managed Services, and Salesforce solutions. Engagements span discovery, proof-of-concept, implementation, and ongoing managed services, delivered across verticals including healthcare, aged care/NDIS, financial services, mining, energy & utilities, higher education, telecommunications, and facilities management.

Product overview

Innovior is a digital business transformation consultancy offering a portfolio of professional services organised around five core pillars: Consulting, Data Analytics & AI, Intelligent Automation, Managed Services, and Salesforce solutions. These core services are supported by specialised sub-services including Automation Discovery & Enablement, Operational Excellence, Finance & HR Transformation, Experience Design, and Digital Transformation. The company also offers a dedicated Generative AI service providing end-to-end capabilities from discovery through production-ready solutions. For healthcare clients, Innovior provides a Home Care Solutions Package combining Salesforce Health Cloud and Home Health with custom-built accelerators including the Patient Goals Management App and Unspent Funds Engine. Solutions are delivered across multiple industries including healthcare, aged care, higher education, financial services, energy/utilities, mining, telecommunications, and facilities management.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting Strategic consulting services diagnosing concerns, uncovering opportunities, and creating actionable strategies for digital transformation. Consultants operate as true partners focused on accelerating client aims through customer-centric digital transformations, covering operational excellence, finance & HR transformation, experience design, automation discovery & enablement, and broader digital transformation.
• Data, Analytics and AI Data analytics and AI services treating data as the foundation and AI as the accelerator for business transformation. Includes data strategy, advanced analytics, AI solution design and deployment, predictive analytics, and dashboard/reporting capabilities using Tableau, Power BI, MuleSoft, and OpenAI/Azure OpenAI.
• Intelligent Automation Automation services for repetitive manual processes, including robotic process automation (RPA) using UiPath and Blue Prism, intelligent document processing, AI-powered automation, process mining, and dedicated Generative AI solutions. Delivered through discovery, proof-of-concept, and production-ready phases.
• Managed Services Tailored managed services fitting specific industry and business needs with ongoing support and optimisation. Provides post-implementation support, Centre of Excellence operation, change management, and continuous improvement of deployed automation and AI solutions.
• Salesforce Salesforce solutions building upon Salesforce's existing capabilities with bespoke solutions tailored to unique industry needs. Expertise spans Salesforce Health Cloud, Salesforce Home Health, Salesforce Net Zero Cloud, MuleSoft, and Financial Services Cloud, with documented outcomes such as $35 million in additional revenue through Salesforce Health Cloud.
• Generative AI Generative AI services including discovery, proof of concept, production-ready solutions, and quality assurance for implementing generative AI technologies. Capabilities include automated report generation, email triage, document summarisation, cognitive task automation, and AI-powered chatbots, delivered using OpenAI, Azure OpenAI, Python, MySQL, and Power Automate.
• Home Care Solutions Package Comprehensive healthcare solution combining Salesforce Health Cloud and Salesforce Home Health with Innovior's custom accelerators (MAC integration, Patient Goals Management App, AI-powered Unspent Funds Engine, and Continuous Improvement Dashboard). Designed for aged care and home care providers for patient acquisition, scheduling, quality management, and billing optimisation, with documented 70-90% spike in sales conversion rates.

Quantifiable outcome

• 70% saved on healthcare billing costs with intelligent automation (Aged Care)
• +11 more outcomes

Named customers27 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability12 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• SalesforcecoreTechnology or IntegrationInnovior is a recognised Salesforce partner that builds upon Salesforce's existing capabilities with bespoke solutions tailored to unique industry needs. They hold expertise across Salesforce Health Cloud, Salesforce Home Health, Salesforce Net Zero Cloud, and MuleSoft. They have delivered significant client outcomes including $35 million in additional revenue through Salesforce Health Cloud for financial services clients and operate a Home Care Solutions Package that combines Salesforce products with custom accelerators.
• UiPathcoreTechnology or IntegrationInnovior is one of Australia's largest and most awarded UiPath partners, delivering intelligent automation solutions using the UiPath RPA platform. They have won UiPath Partner Awards (2022-2023) and leverage UiPath capabilities across large-scale automation engagements for enterprise clients.
• MicrosoftcoreTechnology or IntegrationInnovior leverages the Microsoft Power Platform including Power Automate, Power BI, and Power Apps. Their generative AI solutions use Microsoft technology stack components, and they have delivered automation projects for clients using Microsoft's ecosystem.
• Probe GroupcoreStrategic or Co-development PartnerInnovior is a proudly owned subsidiary of Probe Group. This parent-subsidiary relationship provides Innovior with broader market reach, resources, and cross-selling opportunities across Probe Group's customer base. Careers are hosted on Probe Group's Workday platform.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slalom: US-headquartered but APAC-present consulting firm focused on technology, data/AI, and digital transformation across industry verticals. Closely comparable to Innovior in its integrated consulting + technology delivery model and enterprise mid-market positioning.
• Thoughtworks: Global digital transformation consultancy with deep data, AI, and platform engineering expertise and a strong APAC presence (including the acquisition of Australian peer Servian). Directly comparable to Innovior in technology-led transformation services.
• Tquila: Australian Salesforce-focused consultancy delivering Salesforce platform implementations, managed services, and AI enablement. Highly comparable to Innovior's Salesforce pillar and enterprise mid-market motion in Australia.
• Versent: Australian cloud and digital transformation consultancy (AWS-focused) delivering strategy through managed services. Comparable as a mid-sized Australian firm competing for enterprise transformation deals across similar verticals.
• Eliiza: Australian data and AI consultancy (now part of Mantel Group) focused on machine learning, data engineering, and applied AI for enterprise clients. Directly comparable to Innovior's Data, Analytics & AI pillar and Applied AI methodology.
• Quantium: Australian-founded data analytics and AI consultancy serving enterprise clients with advanced analytics, machine learning, and decisioning solutions. Closely comparable to Innovior's data/AI focus and Australian enterprise client base.

Regional players

• Datacom: One of Australia's largest locally-owned IT services companies providing consulting, cloud, automation, and managed services across ANZ. Comparable as a regional competitor for enterprise digital transformation mandates.
• Brennan IT: Australian mid-market IT services and consulting firm providing digital transformation, automation, and managed services. Comparable in target market and service mix, though broader in IT infrastructure.

Broad incumbents

• Deloitte Digital: Global Big Four digital transformation practice with significant Australian presence, competing for the same enterprise transformation mandates across healthcare, financial services, energy, and government.
• Accenture: Global systems integrator with the largest Australian presence among the global SIs, offering consulting, digital, AI, and operations services across all the verticals Innovior serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCRHzHzuNfaKZfg_FoEy8fFA?utm_campaign=Innovior_Branding&utm_source=Web%20footer
• LinkedInlinkedin.com/company/innovior_ai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovior