Stichting Leger des Heils Dienstverlening

What Stichting Leger des Heils Dienstverlening does

Stichting Leger des Heils Dienstverlening is the operational service-delivery foundation of the Dutch Salvation Army (Leger des Heils), one of the largest non-profit social services organizations in the Netherlands, operating across approximately 266 physical locations nationwide. Founded in 1890 (with the Dienstverlening foundation established in 1988), the organization employs approximately 7,500 professionals and engages 12,000 volunteers to serve more than 100,000 participants annually. Its core offerings include ambulatory support (Ambulante Begeleiding), protected housing (Beschermd Wonen), Housing First programs, 24-hour Domus facilities for chronic addiction with co-occurring psychiatric conditions, youth protection and reclassering services, family support programs, voluntary debt assistance, and community-based neighborhood rooms (Buurthuiskamers), all integrated with spiritual and pastoral care.

The revenue model is multi-stream and mission-driven: the majority of funding flows from Dutch municipalities and health insurers as government commissioners under the Wmo (Social Support Act), Jeugdwet (Youth Act), and Zorgverzekeringswet (Health Insurance Act) frameworks. Secondary streams include individual donations and legacies channeled through Stichting Leger des Heils Fondsenwerving (CBF Erkend Goed Doel certified), and a social enterprise circular textile operation (Stichting Leger des Heils ReShare) that collects, sorts, resells, and recycles second-hand clothing via retail stores, containers, and home pickups. Six wholly-owned legal entities (Stichting Leger des Heils, Fondsenwerving, ReShare, Jeugdbescherming en Reclassering, Welzijns- en Gezondheidszorg, and Kerkgenootschap Leger des Heils) all hold ANBI public-benefit status, providing tax-deductible donation eligibility and recognized commissioning legitimacy.

The organization has no proprietary technology platform; its digital footprint consists of standard web analytics, A/B testing, and marketing automation tools (Google Analytics 4, Microsoft Clarity, Varify.io, VWO, Google Ads), a public website for donations and volunteer sign-ups, a ReShare webshop, and a monthly newsletter with over 60,000 subscribers. Technology within care delivery is limited to third-party smart applications including sensors, domotica, eHealth tools, and process automation, rather than an in-house AI or platform layer. The go-to-market motion is community-led, with the organization reaching vulnerable populations through neighborhood presence, walk-in community centers, word-of-mouth referrals, municipal partnerships, and earned media via a long-standing collaboration with Dutch public broadcaster EO on the NPO 1 television series "Soep, sores en soelaas."

Name

Stichting Leger des Heils Dienstverlening

Legal name

Stichting Leger des Heils Dienstverlening

Website

https://legerdesheils.nl

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Stichting Leger des Heils Dienstverlening is the operational foundation of the Dutch Salvation Army, delivering commissioned social and healthcare services (homelessness, addiction, youth protection, debt counseling) across 266 locations with 7,500 staff and 12,000 volunteers serving over 100,000 vulnerable people annually.

Ownership category

akta.pro rank

Product category

Social Welfare and Community Care Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Mental Health & Crisis Support Services (BPAGACAD), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Social welfare services
• Youth protection care
• Homeless shelter support
• Addiction rehabilitation programs
• Voluntary debt assistance

Headquarters

HQ city

Almere

HQ country

Netherlands

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government-funded care contracts: The organization delivers contracted healthcare, social services, youth protection, and reclassering services funded by municipalities and health insurers under Dutch social welfare frameworks.
2. ReShare clothing collection and resale: Collects second-hand clothing via containers and home pickups; resells through ReShare Stores at social prices; sells to sorting companies; remaining textiles go to recycling partners. Revenue supports the organization's charitable mission.
3. Donations and charitable giving: Individual donations, clothing donations, legacies (nalaten), tax-exempt gifting, and community fundraising actions support the organization's operations.
4. Leger des Heils Fondsenwerving: Central fundraising foundation that generates additional funding through campaigns, donor programs, and charitable partnerships to supplement service delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels12 records

Core offering

Stichting Leger des Heils Dienstverlening provides professional care and social services for vulnerable people in the Netherlands, including ambulatory support, protected housing (Beschermd Wonen), Housing First programs for the homeless, Domus facilities for chronic addiction, youth and family services, voluntary debt assistance, neighborhood community centers, and spiritual care. Services are delivered through approximately 266 locations by 7,500+ staff and 12,000 volunteers under contracted government frameworks (Wmo, Jeugdwet, Zorgverzekeringswet) and through charitable donations, supporting more than 100,000 participants annually.

Product overview

Stichting Leger des Heils Dienstverlening operates as a comprehensive social services organization offering a diverse portfolio of care and support services. The core offerings include ambulatory support, protected housing (Beschermd Wonen), Housing First programs, and Domus facilities for people with addiction. Supporting services include youth and family support, voluntary debt assistance, neighborhood rooms (Buurthuiskamers), and spiritual care. The organization also runs ReShare, a second-hand clothing social enterprise supporting circular economy and employment. Communication channels include the Soelaas magazine and digital newsletter. Services are provided across approximately 266 locations nationwide, reaching over 100,000 participants annually with a workforce of around 7,500 professionals and 12,000 volunteers.

Differentiator

Problem solved

Functional benefit

Brands

• ReShare: Second-hand clothing collection and resale operation of the Leger des Heils, operating clothing containers and retail stores throughout the Netherlands
• Soelaas
• Domus
• Housing First

Products and services

• Maatschappelijke Opvang (Social Outreach) Emergency and crisis shelter service providing immediate accommodation and basic support for people experiencing homelessness in the Netherlands.
• Ambulante Begeleiding (Ambulatory Support) Home-based support for individuals and families who cannot live completely independently, providing assistance with household management, finances, housing, and daily activities.
• Beschermd Wonen (Protected Housing) Residential care for people with addiction and psychiatric problems who have lost their housing, providing 24-hour support in a stable environment.
• Housing First Program that provides permanent housing to homeless people with intensive support needs before addressing other issues, prioritizing having a home as the foundation for recovery.
• Domus 24-hour residential facility for people who are chronically addicted, often with psychiatric problems, providing shelter, stability, and support to reduce substance use and find appropriate daily activities.
• 10 voor Toekomst Family support program helping vulnerable families with all aspects of life, keeping children safe with their own parents in their own homes.
• ReShare (Second-hand Clothing) Social enterprise that collects second-hand clothing through containers and home pickups, sorts and resells clothing in ReShare Stores at social prices, sells surplus to sorting companies, and recycles remaining textiles, while creating employment for vulnerable groups.
• Buurthuiskamers (Neighborhood Rooms) Walk-in community centers providing meeting places, social support, debt counseling, and activities for local residents, with low-threshold access to various forms of assistance.
• Vrijwillige Schuldhulp (Voluntary Debt Assistance) Volunteer-based debt prevention and aftercare support, helping people with financial problems through conversations, administrative assistance, and referral to professional help.
• Jeugdhulp en Gezinsondersteuning (Youth Care and Family Support) Support services for families and youth including foster care, family coaching, and assistance for children with behavioral or developmental challenges.
• Geloof en Zingeving (Faith and Meaning) Spiritual care and support integrated into all services, including pastoral care, worship services, reflection moments, and faith-based community activities.
• Internationale Ontwikkelingssamenwerking (International Development Cooperation) International development programs contributing to Sustainable Development Goals, particularly SDG 1 (ending poverty).
• Nachtopvang (Night Shelter) Night-time shelter services for people without housing, providing safety and basic accommodation during nighttime hours.

Quantifiable outcome

• More than 1,000 people helped with debt issues per year through voluntary debt assistance programs
• +2 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Partnerships

16 partnerships are on record, tiered core and minor.

• SpecsaverscoreStrategic or Co-development Partner · 16 March 2026Specsavers and the Leger des Heils launched a collaborative program providing free eyeglasses to people who cannot afford them. This partnership addresses vision care as an overlooked dimension of social exclusion and financial hardship.
• Alliantie Vrijwillige SchuldhulpcoreStrategic or Co-development PartnerThe Leger des Heils community centers participate in the Alliantie Vrijwillige Schuldhulp (Alliance for Voluntary Debt Assistance), a network of volunteer organizations coordinating to help people with debt issues. The alliance shares knowledge, experience, locations, and refers people to the most appropriate organization.
• SchuldHulpMaatjeminorStrategic or Co-development PartnerPartnership in voluntary debt counseling and prevention. Organizations refer clients to each other based on the specific help needed, and share knowledge and experience.
• SameneropvooruitminorStrategic or Co-development PartnerPartnership in financial support and advance arrangements, helping people manage debt and build financial stability.
• VoorzieningenWijzerminorStrategic or Co-development PartnerPartnership providing information and access to local facilities and welfare provisions for people experiencing financial hardship.
• EO (Evangelische Omroep)coreGTM or Marketing PartnerLong-standing media collaboration with the Dutch public broadcaster EO to produce the television program 'Soep, sores en soelaas' (Soep, Sores en Soelaas) airing on NPO 1. The program follows participants and staff at Leger des Heils locations, raising public awareness and support for the organization's mission.
• Ministry of Defence (Ministerie van Defensie)coreStrategic or Co-development PartnerCollaboration with the Dutch Ministry of Defence and the Nederlands Veteraneninstituut (Dutch Veterans Institute) to operate a recovery location for up to 12 veterans. The Leger des Heils provides residential care and support services for veterans in need of recovery.
• Nederlands VeteraneninstituutcoreStrategic or Co-development PartnerPartnered with the Ministry of Defence and the Leger des Heils to establish a recovery facility for up to 12 veterans requiring specialized support and rehabilitation services.
• ANBI (Algemeen Nut Beogende Instelling) NetworkcoreOthersThe Leger des Heils entities hold ANBI status (RSIN 003027739 for Stichting Leger des Heils Dienstverlening), qualifying them as public benefit institutions under Dutch tax law, enabling tax-deductible donations and other fiscal benefits.
• CBF (Centraal Bureau Fondsenwerving)coreOthersLeger des Heils Fondsenwerving holds CBF Erkend Goed Doel certification, a Dutch quality seal for charitable fundraising organizations indicating transparency, reliability, and proper governance.
• Gemeente AmsterdamminorStrategic or Co-development PartnerPilot experiments with the municipality of Amsterdam in early debt signaling, minimum income enhancement, a pause button in debt counseling, and proactive allocation of local provisions such as the city pass (stadspas).
• Gemeente TilburgminorStrategic or Co-development PartnerMunicipality experimenting with innovative approaches to social welfare including early debt signaling and proactive provision of local welfare benefits.
• Gemeente UtrechtminorStrategic or Co-development PartnerMunicipality experimenting with innovative approaches to social welfare including early debt signaling and proactive provision of local welfare benefits.
• Gemeente WageningenminorStrategic or Co-development PartnerMunicipality implementing a Maatschappelijk Meedoen Budget (Social Participation Budget) as part of innovative social welfare experiments.
• Hogeschool van Amsterdam (HvA)minorStrategic or Co-development PartnerAnna Custers serves as lector Armoede Interventies (Professor of Poverty Interventions) at the Hogeschool van Amsterdam. The Leger des Heils collaborates on research into effective poverty and debt interventions.
• CBS and SCP (Statistics Netherlands)minorStrategic or Co-development PartnerThe Leger des Heils uses CBS and SCP statistics to document and advocate around poverty, social security, and livelihood insecurity in the Netherlands through publications such as the Barometer.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HVO-Querido: HVO-Querido is one of the largest Amsterdam-based social care organizations in the Netherlands, providing shelter, housing, and support to homeless individuals and people with addiction and psychiatric issues, with funding through similar Dutch Wmo/municipal frameworks as Leger des Heils.
• Cordaan: Cordaan is one of the largest Dutch healthcare and social care providers with comparable Ambulatory Begeleiding, Beschermd Wonen, and youth services funded under the same Dutch social welfare laws (Wmo, Jeugdwet, Zvw), serving vulnerable populations in Amsterdam and surrounding regions.
• Kwintes: Kwintes is a Dutch social care provider focused on supporting people with psychiatric issues, addiction, and homelessness through ambulatory support, sheltered housing, and participation programs, directly comparable to Leger des Heils' Domus, Beschermd Wonen, and ambulatory service lines.
• Philadelphia Zorg: Philadelphia supports people with intellectual and physical disabilities through residential and ambulatory care across the Netherlands, sharing a similar Dutch Wmo/Jeugdwet/Zvw commissioning model and vulnerable-population service ethos.
• Middin: Middin is a Dutch care provider supporting people with intellectual disabilities, autism, and non-congenital brain injury through residential and community-based services, with comparable funding and client-coordination dynamics to Leger des Heils.
• Humanitas (Netherlands): Humanitas is a large Dutch welfare-driven non-profit providing services ranging from youth and family support to elderly care, comparable to the broad community-care portfolio of Leger des Heils.
• De Regenboog Groep: De Regenboog Groep is an Amsterdam-based Dutch social organization operating community centers, day shelters, and outreach programs for people in poverty, addiction, and homelessness, funded through similar Amsterdam municipal channels as the Leger des Heils.

Regional players

• The Salvation Army United Kingdom Territory: The UK Territory of The Salvation Army operates the same global faith-based mission and comparable service portfolio (homeless hostels, addiction services, family tracing, second-hand retail), but operates under UK commissioning frameworks rather than Dutch ones.
• The Salvation Army USA: The Salvation Army's USA National Headquarters runs comparable faith-motivated social services (homeless shelters, addiction recovery, family services, thrift retail through Salvation Army Family Stores) with broader scale, but operates under US funding systems.
• Salvation Army Canada and Bermuda Territory: Another territory of the same global Salvation Army movement, providing directly comparable social services (shelters, addiction programs, family services, thrift retail) but under Canadian provincial health and welfare commissioning frameworks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/legerdesheils
• Facebookfacebook.com/legerdesheils
• LinkedInlinkedin.com/company/legerdesheils
• Instagraminstagram.com/legerdesheils
• Xx.com/legerdesheils

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Stichting Leger des Heils Dienstverlening