What MonitorEDU does

MonitorEDU is a private, Tennessee-incorporated live human proctoring company founded in 2018 by Don Kassner (formerly founder of ProctorU) and Kristen Kassner (formerly VP HR at ProctorU). The company provides 24/7 on-demand remote exam supervision using trained company employees who connect with test-takers via webcam, microphone, and screen-share, with no AI involvement in monitoring decisions and no invasive software downloads required from the test-taker. Its product portfolio is organized into three tiers: MobileProctor (single-smartphone camera, ~1-minute start), MobileProctor Plus (two-camera, 180-degree coverage, ~5-minute start), and High Stakes (always-live dual proctors across two cameras with English/French/Spanish/ASL support and US-based staff). The platform layers on top of existing LMS or testing systems without requiring integration, which the company positions as a deliberate speed-to-launch advantage (most customers live within 24 hours).

The business operates on a per-exam transaction-fee model with custom multi-year enterprise contracts and no publicly disclosed price list. Go-to-market combines direct enterprise sales (discovery-call-led, targeting K-12, higher education, certification and licensure bodies, and testing/LMS platforms) with self-serve test-taker access through app.monitoredu.live and takemytest.live. Revenue, headcount, and unit economics are not disclosed; the firm is founder-owned with no external funding rounds on record, though operating geographies span the US, UK, and France, supported by EU-U.S. Data Privacy Framework, GDPR, CCPA/CPRA, and COPPA certifications. Technology dependencies include Google Meet for live video sessions, Square for payments, tawk.to for support chat, and third-party cloud hosting — a deliberately capital-light stack consistent with a small core team (1-10 listed employees) augmented by a distributed proctor workforce across 17 US states.

Name

MonitorEDU

Legal name

MonitorEDU Inc

Website

https://monitoredu.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

MonitorEDU is a Tennessee-based live human proctoring company, founded in 2018, that provides 24/7 remote exam supervision for K-12 schools, universities, certification bodies, and testing platforms via webcam and screen-share — with no AI in monitoring decisions.

Ownership category

akta.pro rank

Headquarters

HQ city

Spring Hill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Proctoring Services: Live human proctoring services charged on a per-exam or session basis. Custom pricing provided based on organizational needs and volume. Implementation and setup included in service delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

MonitorEDU delivers live, human-controlled remote proctoring services for online exams through trained company employees (not call centers) who monitor test-takers 24x7 via webcam, microphone, and screen-share. The company offers three product tiers — MobileProctor (smartphone-based), MobileProctor Plus (two-camera coverage), and High Stakes (always-live dual-proctor premium) — that integrate with Google Meet, require no invasive software downloads, and layer seamlessly on top of customers' existing LMS or testing systems.

Product overview

MonitorEDU is a live human-controlled online proctoring platform — no AI is used in its monitoring. The company offers three distinct proctoring products: MobileProctor (flexible smartphone-based proctoring), MobileProctor Plus (a two-camera solution using any device with 180-degree coverage), and High Stakes (a dual-proctor, always-live tier with full test-control and multilingual support including ASL). All three products provide 24/7 on-demand testing with no invasive software downloads, no scheduling requirements, and no integrations needed — they layer on top of the client's existing LMS or testing system. The portfolio is unified by a single operational model: trained human proctors oversee every exam session via webcam, microphone, and screen-share.

Differentiator

Problem solved

Functional benefit

Brands

• MobileProctor: Mobile proctoring solution using smartphones for flexible remote proctoring with maximum flexibility and privacy by design.
• MobileProctor Plus
• High Stakes

Products and services

• MobileProctor Flexible mobile-based live proctoring solution that uses a smartphone as the primary proctoring device, placed anywhere in the testing room for maximum coverage and privacy-by-design monitoring. Features include 1-minute start times, no downloads required, and maximum flexibility for test-takers.
• MobileProctor Plus Two-camera proctoring solution combining a smartphone with any laptop or desktop device, providing 180-degree coverage with low bandwidth requirements and no downloads needed. Sessions can start within 5 minutes with redundancy by design.
• High Stakes Proctoring Premium always-live proctoring tier featuring two active proctors monitoring two cameras simultaneously, full test-control capabilities through partner integrations, US-based proctors fluent in English, French, Spanish, and ASL, and privacy built-in by design.

Quantifiable outcome

• Near 100% start rate for proctored exams
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SquarecoreTechnology or IntegrationThird-party payment processor handling all payment transactions securely. MonitorEDU does not store full payment card details on its servers, receiving only payment confirmation from Square.
• Google MeetcoreTechnology or IntegrationVideo conferencing provider used for live video proctoring sessions. Processes video and audio streams during proctored exams. Also used for verbal communications between proctors and test-takers.
• BBB National ProgramsminorOthersU.S.-based independent dispute resolution provider for unresolved EU-U.S. Data Privacy Framework complaints. Provides recourse mechanism at no cost to individuals.
• Cloud Hosting and Data Storage ProviderscoreTechnology or IntegrationThird-party providers for secure cloud infrastructure and data storage. Used to store proctoring media files, audio/video recordings, and other collected data with high security standards.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Honorlock: Honorlock offers online proctoring for higher education combining AI monitoring with optional live human review. It directly competes with MonitorEDU for university contracts, though its core service is AI-first rather than human-first.
• Examity: Examity provides online proctoring combining live human proctors with AI-assisted review for higher education, certification, and corporate testing programs. It competes head-to-head with MonitorEDU in live-human proctoring for academic and credentialing customers.
• ProctorU (Meazure Learning): ProctorU, founded in 2008 by the same person who later founded MonitorEDU (Don Kassner), is now part of Meazure Learning and offers live and automated online proctoring for higher education and certification. It is the most directly comparable competitor in target market, business model, and product surface.
• ExamSoft: ExamSoft provides secure assessment delivery and remote proctoring primarily for professional licensing (legal, medical, accounting). It overlaps with MonitorEDU's Certification & Licensure segment in target customer and high-stakes use case.
• Proctorio: Proctorio is an automated, AI-driven remote proctoring platform widely used by universities and certification programs. It is a direct competitor on target customer (higher ed, certification) but takes the opposite technology bet — fully automated, no live human proctor required.

Broad incumbents

• Kryterion (Webassessor): Kryterion delivers web-based testing and proctoring for certification and professional credentialing programs. It overlaps with MonitorEDU in certification/licensure use cases, with a stronger enterprise SaaS heritage and broader test-delivery scope.
• Pearson VUE / OnVUE: Pearson VUE (with OnVUE for online delivery) is the dominant incumbent in high-stakes certification and licensure testing globally. It overlaps with MonitorEDU in target customers (certification bodies) but operates at vastly larger scale and with a broader portfolio including test centers.

Others

• Questionmark: Questionmark provides enterprise assessment delivery with proctoring integrations for corporate and certification customers. It is comparable to MonitorEDU as part of an assessment stack but is not a head-to-head proctoring competitor.

Emerging players

• Mercer Mettl: Mercer Mettl offers online assessments and AI + live proctoring for hiring, certification, and education, with strong presence in India and emerging markets. It competes with MonitorEDU in HR/certification proctoring use cases and is comparable in product surface, though geographically distinct.
• Respondus: Respondus provides LockDown Browser and Monitor (an AI-based remote proctoring add-on) tightly integrated with major LMS platforms. It competes with MonitorEDU in higher-ed proctoring, particularly for institutions that prioritize LMS integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MonitorEDU