Capcon

What Capcon does

Capcon is a UK-based private limited company (Capcon Limited, Company Number 3798248) founded in 1984 by Ken Dulieu that provides specialist audit, risk, intelligence and compliance services to the hospitality sector, with operational headquarters in Epsom and registered office in London. The company serves pubs, bars, restaurants, hotels, holiday parks, theatres, arenas, casinos and major event venues, with a named enterprise client roster that includes Greene King, Butlin's, Ambassador Theatre Group, Apex Hotels, Red Carnation Hotel Collection, Parkdean Resorts, MacDonald Hotels, Silverstone and Chester Racecourse, alongside professional services firms such as Beavis Morgan Group and Charles Fussell & Co LLP.

The core product is Nifty19, a proprietary stock control and inventory management SaaS platform that integrates daily till sales, recipe definitions, recorded wastage and operational adjustments to deliver variance reporting, recipe cost management, theoretical margin analysis and multi-site stock performance dashboards, with a Line Checks feature for mid-cycle product-level monitoring. Complementing the software, Capcon delivers field-based professional services across the UK including stocktaking, mystery guest reviews, operational reviews, risk management, training, employee screening and, through the Capcon Argen sub-brand, discreet corporate investigations, executive screening and due diligence.

Capcon operates a sales-led, enterprise field-sales motion with direct on-site service delivery by travelling auditors, quote-based or contracted pricing for services, and subscription-based pricing for Nifty19. The business is founder-owned (Ken Dulieu as Chairman, Marcus Jones as Managing Director since 1998), with no external institutional investment disclosed, and monetises through a mix of recurring audit programmes, project-based investigations and a growing SaaS line, supported by professional advisor referrals from law and accounting firms.

Name

Capcon

Legal name

Capcon Limited

Website

https://capcon.co.uk

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Capcon is a UK-based specialist provider of audit, risk, intelligence and compliance services to the hospitality sector. Founded in 1984, it offers stocktaking, mystery guest reviews, operational reviews, the Nifty19 SaaS stock-control platform, and the Capcon Argen investigations and executive screening sub-brand.

Ownership category

akta.pro rank

Product category

Hospitality Audit & Risk Compliance Services

NAICS

Other Services (except Public Administration) (81)

SIC

Services-Testing Laboratories (8734)

akta.pro primary industry

Financial Planning & Analysis (FP&A) & BI (HDAEAMAG)

Keywords

• Hospitality stocktaking services
• Risk management consulting
• Compliance auditing services
• Corporate investigations
• Inventory management software

Headquarters

HQ city

Epsom

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Stock Auditing Services: Professional stocktaking services delivered across the UK for hospitality businesses. Auditors conduct accurate stocktakes of food, drink, and spirits across licensed premises, perform ABV tests, and produce detailed reports. Delivered by field-based auditors on a day-rate basis.
2. Operational and Compliance Reviews: Independent auditing and review services that help operators identify control gaps, check compliance, measure site performance, and improve operational consistency. Includes mystery guest reviews, risk management, and investigative support.
3. Nifty19 Software Platform: SaaS-style inventory management and stock control software subscription providing dashboard reporting, recipe cost management, theoretical margin analysis, and stock performance monitoring across multiple sites.
4. Training Services: Targeted training programmes designed to strengthen management capability, improve operational discipline, and help teams reduce risk through better decision-making and stronger day-to-day controls.
5. Employee Screening and Due Diligence: Pre-employment screening, executive screening, and corporate due diligence services provided under the Capcon Argen brand for clients requiring discreet risk management and intelligence gathering.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Capcon provides specialized audit, risk management, and compliance services to UK hospitality operators, including professional stocktaking, mystery guest reviews, operational reviews, employee screening, and targeted training. Its proprietary Nifty19 software platform delivers multi-site inventory management with recipe costing, theoretical margin reporting, and stock performance dashboards. The Capcon Argen division extends the offering into corporate investigations, executive screening, due diligence, and discreet intelligence services for boards, legal teams, and compliance functions.

Product overview

Capcon offers a portfolio of audit, risk, and compliance services primarily for the UK hospitality sector. The core software product is Nifty19, a stock management and auditing platform that provides inventory control, recipe costing, theoretical margin reporting, and dashboard analytics across multiple sites. Complementing the software are professional services including stocktaking, mystery guest reviews, operational reviews, training, risk management, and employee screening. Capcon Argen operates as a sub-brand specialising in corporate investigations, executive screening, due diligence, and intelligence services with global reach.

Differentiator

Problem solved

Functional benefit

Brands

• Nifty19: Stock management and auditing software designed to give operators stronger control, better visibility and a clearer view of performance across their business.

Products and services

• Nifty19 Inventory Management Software Proprietary multi-site stock control and inventory management software that integrates till sales, recipe definitions, recorded wastage, and operational adjustments to produce variance reporting, recipe cost management, theoretical margin analysis, and stock performance dashboards for hospitality operators.
• Stocktaking Services Field-based professional stocktaking service delivered across the UK for hospitality businesses, providing accurate stocktakes of food, drink, and spirits across licensed premises, including ABV tests and detailed variance reports.
• Mystery Guest Review Independent mystery guest reviews that help hospitality businesses understand the real customer experience, test service standards, and identify issues affecting revenue, consistency, and brand perception.
• Operational Review Independent auditing and review services that help operators identify control gaps, check compliance, measure site performance, and improve operational consistency.
• Risk Management Confidential and discreet intelligence gathering, investigative support, and risk services that help businesses identify exposure, respond to concerns, and reduce the impact of potential threat events.
• Training Services Targeted training programmes designed to strengthen management capability, improve operational discipline, and help teams reduce risk through better decision-making and stronger day-to-day controls.
• Employee Screening Background checks and screening services to verify qualifications, identify potential red flags, and assess the suitability of potential employees for roles within hospitality businesses.
• Capcon Argen Investigations & Intelligence Risk advisory and investigation services combining 40+ years of forensic expertise with a global intelligence-led approach to executive screening, corporate investigations, and discreet research of companies and personnel worldwide.
• Dark Web Monitoring Proactive cyber security service powered by Techn22 that scans criminal forums, data dumps, and hidden marketplaces for leaked company data including compromised credentials, client and employee email addresses, password breaches, and sensitive business data, with alert and action plan provided upon detection.

Quantifiable outcome

• 25% reduction in inventory costs for a boutique hotel and restaurant chain client following implementation of stock control and mystery guest services

Named customers20 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Control Risks: Global corporate risk and investigations consultancy comparable to Capcon Argen's forensic, due diligence and executive screening work, though serving a broader enterprise client base beyond hospitality.
• Lightspeed Restaurant: Restaurant POS and operations platform that includes inventory and menu costing, targeting the same multi-site hospitality operators Capcon services, though as a horizontal technology stack rather than vertical risk specialist.
• Kroll: Global investigations, due diligence, compliance and cyber risk firm — overlaps directly with Capcon Argen's screening, investigations and Dark Web Monitoring (partnered with Techn22) offering.
• Toast: Large US-headquartered restaurant management platform with inventory, cost and operations modules — represents the kind of well-capitalised horizontal entrant that could compress Nifty19's standalone proposition over time.
• Restaurant365: All-in-one restaurant ERP combining accounting, inventory, operations and workforce; a broader platform alternative to Capcon's stock auditing plus Nifty19 stack for enterprise hospitality operators.
• Fourth (Infor Hospitality Management Solution): Enterprise hospitality inventory, procurement, workforce and cost-management platform, widely deployed across UK and European hotel and pub groups — competes with Capcon on both the software and adjacent managed services layers.

Direct peers

• Galley Solutions: Recipe management, inventory and food-cost software for multi-unit foodservice operators, directly comparable to the Nifty19 stock performance and recipe costing capabilities Capcon offers hospitality clients.
• Crunchtime: Restaurant inventory, food cost and operations platform used by enterprise restaurant groups — overlaps with Capcon's Nifty19 stock control and operational review offering for multi-site hospitality estates.
• MarketMan: Cloud-based restaurant inventory and supplier management platform with recipe costing, theoretical usage tracking and variance reporting — the closest pure-software analogue to Capcon's Nifty19 module for hospitality operators.

Regional players

• S4labour: UK-focused hospitality workforce management and compliance SaaS serving the same multi-site pub, hotel and restaurant operators Capcon targets — adjacent rather than overlapping, but competing for the same IT and operations budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Capconltd
• LinkedInlinkedin.com/company/capconlimited

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capcon