weWow
- Company typePrivate
- Founded2019
- HeadquartersValencia, Spain
- Headcount101–250
- GTM typeB2B
- OfferingServices
weWow firmographics
Firmographics- Name
- weWow
- Website
- https://wewow.io
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
weWow industry classification
Industry- Product category
- Customer Experience (CX) Outsourcing Services
- akta.pro primary industry
- Brand Experience (BX) & Service Design (BPAFAEAI)
Keywords
Where weWow is headquartered
LocationHeadquarters
- HQ city
- Valencia
- HQ country
- Spain
- HQ region
- Europe
Markets served
weWow business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Distribution channels1 record
weWow product offering
Product offeringCore offering
weWow provides outsourced customer experience services for brands, helping clients deliver customer support and brand interactions at lower cost with better outcomes. The company markets a "weWow Business" offering and positions itself as a CX partner for digital-first consumer brands such as Otrium, housinganywhere, Yobbers, and Virtuagym, operating out of Valencia, Spain with a 101-250 person team.
Product overview
weWow appears to operate Weawow as its core consumer product, described as a free weather app that replaces Google Weather on Android devices. The company also maintains a business-focused offering called weWow Business, which targets commercial users with promises of lower costs and better outcomes. The product portfolio consists of at least two distinct offerings: the Weawow consumer weather application and the weWow Business enterprise solution. The available source material does not provide sufficient detail to fully characterize how these products relate or whether additional modules or add-on services exist.
Differentiator
Problem solved
Functional benefit
Products and services
- weWow Business Outsourced customer experience services marketed to brands with a stated guarantee of lower cost and better outcomes; accessed via the wewow.cx "Explore Solutions" entry point.
- weWow Careers (talent acquisition / employer brand) Public careers portal for recruiting CX talent in Valencia, Spain; presented as part of weWow's employer brand.
Companies that use weWow
Customer profileSegments1 record
Ideal customer profiles1 record
weWow technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
weWow partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
weWow competitors and assessment
Company assessmentBroad incumbents
- Teleperformance: Global CX/contact-centre outsourcing incumbent. Comparable as a direct CX outsourcing peer, though at vastly larger scale and broader geographic footprint than weWow.
- Concentrix: Large CX and customer-relationship management outsourcer serving enterprise tech and consumer brands. Same CX outsourcing category as weWow, with a global delivery footprint.
- TTEC Holdings: Customer experience technology and services company with a large outsourced CX practice. Directly comparable business model to weWow at significantly greater scale.
- Foundever (formerly Sitel Group): Global CX outsourcing provider serving digital-first and enterprise brands. Same outsourced CX service model as weWow, with multilingual European delivery capabilities.
- Majorel (now part of Concentrix): European-headquartered CX outsourcer with strong nearshore delivery across the continent. Highly comparable to weWow's European tech-brand positioning.
- transcosmos: Global CX, contact-centre and digital marketing services provider. Directly comparable outsourced CX business model to weWow, with multi-country delivery infrastructure.
Direct peers
- TaskUs: Outsourced digital CX, trust & safety and content moderation provider. Similar mid-size, digitally-focused CX services business serving tech and consumer brands, with similar growth-stage profile to weWow.
- SupportYourApp: Specialist CX outsourcer focused on SaaS and tech startups across Europe. Closely comparable in client profile (SaaS / tech brands) and in being a mid-size European CX specialist, similar to weWow's positioning.
- ModSquad: Digital CX, community and trust & safety outsourcing provider for tech-forward brands. Comparable in serving digital-native brands with outsourced CX and digital engagement services.
Emerging players
- Helpware: Mid-size CX and back-office outsourcing provider serving SaaS, e-commerce and tech clients. Comparable outsourced CX services business with a similar mid-market, tech-client focus to weWow.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
weWow social profiles
Digital presenceweWow financial estimates
Financial estimateRevenue estimate
Valuation estimate
weWow leadership team
Management profileNumber of profiles
Profiles2 records
weWow funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
weWow M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about weWow
What does weWow do?
weWow provides outsourced customer experience services for brands, helping clients deliver customer support and brand interactions at lower cost with better outcomes. The company markets a "weWow Business" offering and positions itself as a CX partner for digital-first consumer brands such as Otrium, housinganywhere, Yobbers, and Virtuagym, operating out of Valencia, Spain with a 101-250 person team.
Is weWow a public or private company?
weWow is a private company. It is classified as unknown and is currently operating.
When was weWow founded?
weWow was founded in 2019. It employs 101 to 250 people.
Where is weWow based?
weWow is headquartered in Valencia, Spain, in the Europe region.
Who are weWow's main competitors?
Broad incumbents on record are Teleperformance, Concentrix, TTEC Holdings, Foundever (formerly Sitel Group), Majorel (now part of Concentrix) and transcosmos. Direct peers are TaskUs, SupportYourApp and ModSquad. Helpware is listed as an emerging player.
Does weWow have an API?
No public API is recorded for weWow.
What industry is weWow in?
weWow's product category is Customer Experience (CX) Outsourcing Services. Its primary akta.pro industry code is BPAFAEAI, Brand Experience (BX) & Service Design.