St Peter's Hospice

Name

St Peter's Hospice

Legal name

St Peter's Hospice

Website

https://stpetershospice.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL)

Keywords

• Hospice care services
• Palliative care services
• Charity retail operations
• Community fundraising
• End-of-life care

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D, Others

Revenue model

1. Charity Retail Operations: Income generated from 40+ charity shops selling donated and new goods including clothing, furniture, homeware, and accessories. Includes online shop, eBay, superstores, and boutique locations.
2. NHS Funding: Approximately 20% of total funding comes from NHS contracts for providing hospice care services.
3. Donations and Fundraising: Individual donations, regular giving, tribute funds, fundraising events, community fundraising activities, and corporate partnerships.
4. Gifts in Wills: Legacy gifts and bequests from supporters, accounting for almost one in five patients' care.
5. Lottery: Weekly lottery program generating regular income from supporters.
6. Sustainable Retailing and Upcycling: Selling preloved items, upcycled goods created by volunteers, and items sold to RAG merchants that cannot be sold in shops.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

St Peter's Hospice provides free adult hospice care, including inpatient care, Hospice at Home community nursing, wellbeing services, complementary therapy, and emotional and spiritual support to patients with life-limiting illnesses across Bristol, South Gloucestershire and North Somerset. The hospice funds this care through a network of more than 40 charity shops, an online shop, eBay and Depop marketplace channels, donations, gifts in wills, a weekly lottery, fundraising events, and NHS contracts (approximately 20% of income).

Product overview

St Peter's Hospice operates as a multi-channel retail and healthcare charity. The core offering consists of a network of over 40 charity shops (including standard shops, Superstores, boutiques, vintage shops, furniture shops, and clearance stores) integrated with an online shop (shop.stpetershospice.org) and marketplace channels (eBay, Depop). Retail services include house clearance, furniture collection, and clothing banks. Complementary to retail operations, the hospice provides free adult hospice care services including inpatient care, home care, community services, wellbeing services, and clinical education. Fundraising activities including donations, lottery, and gifts in wills support the charitable care mission. The hospice serves the Bristol, South Gloucestershire and North Somerset area.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Hospice Care Services Free specialist hospice care for adults with life-limiting illnesses, including inpatient care at the Brentry unit, Hospice at Home delivered by 23 Community Nurse Specialists, wellbeing services, complementary therapy, emotional and psychological support, spiritual care, social work, and respite stays. Available to all patients regardless of condition, religion, beliefs or age.
• Hospice Charity Shops Network Network of more than 40 charity shops across Bristol, South Gloucestershire and North Somerset selling preloved clothing, homeware, accessories, books, vintage items and furniture. Includes superstores (Clifton and Portishead), boutique shops, vintage clothing shops, furniture shops and clearance stores. All trading surpluses fund free hospice care.
• Online Shop

Quantifiable outcome

• Care provided completely free of charge to all patients
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Do-it (Volunteer Platform)minorChannel Partner/ Reseller/ DistributorThird-party volunteer opportunity web platform that refers potential volunteers to the hospice. Volunteers can express interest in opportunities via the platform which provides referral including name and contact details.
• AcopiaminorOthersCarbon neutral partner for packaging and products including biodegradable carrier bags. Supports the hospice's sustainability commitments.
• MinimlminorOthersEco-friendly, refillable cleaning products supplier used across all charity shops for sustainable cleaning practices.
• RAG MerchantsminorOthersBuyers of unsold items from charity shops, extending the lifecycle of donated items and providing additional income for the hospice.
• Charity Super.MktcoreStrategic or Co-development PartnerPop-up charity retail initiative led by designer Wayne Hemingway MBE and TRAID CEO Maria Chenoweth. Brought charity retail to Cabot Circus Bristol, introducing new customers to hospice shops and sustainable fashion. Hospice participated alongside other charity retailers.
• Kate Jones (Navitas)coreStrategic or Co-development PartnerPartnership with Kate Jones from Navitas to develop leadership training programme that won the Culture Pioneers Learning Award. Programme trained around 100 leaders across the organisation.
• Choose Your ChallengecoreChannel Partner/ Reseller/ DistributorEvent management partner for organised challenges including Kilimanjaro Trek, Bristol to Amsterdam Cycle, and other fundraising events.
• John LewisminorChannel Partner/ Reseller/ DistributorHosted a pop-up shop in John Lewis Bristol store, providing visibility and new customer acquisition opportunity for the hospice retail operation.
• Bristol, North Somerset and South Gloucestershire Integrated Care Board (BNSSG ICB)coreStrategic or Co-development PartnerNHS organisation overseeing health services locally. Receives limited patient data to understand population health service usage and support development and planning of local health services.
• Connecting CarecoreTechnology or IntegrationClinical portal with view-only access to patient care data across the local healthcare system, enabling coordinated care for patients under hospice care.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Others

• British Heart Foundation: British Heart Foundation operates one of the UK's largest charity retail networks with over 500 shops. Comparable to St Peter's Hospice in terms of charity retail scale and operations, including online and physical store presence, but operates in a different cause area (cardiovascular health) and does not provide direct clinical care services.
• Hospice UK: Hospice UK is the national charity for hospice and end-of-life care in the UK, representing over 200 hospices and providing advocacy, training, and resources. It is comparable to St Peter's Hospice as part of the broader UK hospice ecosystem but is an industry body and membership organization rather than a direct service provider or competitor.

Direct peers

• North London Hospice: North London Hospice provides palliative and end-of-life care to adults in the London boroughs of Barnet, Enfield, and Haringey. Comparable to St Peter's Hospice as a regional UK hospice offering similar clinical services (inpatient, community, hospice at home) and charity retail fundraising model, though serving a London catchment.
• Dorothy House Hospice Care: Dorothy House Hospice Care provides hospice and palliative care services across the Bath, North East Somerset, North Somerset, and Wiltshire area, directly adjacent to St Peter's Bristol service region. It is closely comparable as a regional UK hospice charity with similar clinical services (inpatient, community, hospice at home) and charity retail fundraising model.
• Marie Curie: Marie Curie is a major UK charity providing care and support for people with terminal illnesses, including hospice care and nursing services. It is directly comparable to St Peter's Hospice as both organizations deliver hospice and end-of-life care services with similar nursing, palliative care, and community-based support models, though Marie Curie operates at a national scale versus St Peter's regional Bristol focus.
• Compton Care: Compton Care is a Wolverhampton-based hospice charity providing palliative and end-of-life care services to adults in the West Midlands. Comparable to St Peter's Hospice due to similar hospice service model including inpatient care, community services, and charity retail fundraising, though operating in a different UK region.
• Sue Ryder: Sue Ryder is a UK charity providing hospice and neurological care services across multiple sites, with charity shops as a major fundraising channel. Directly comparable to St Peter's Hospice due to similar hospice care services, charity retail operations, and volunteer-dependent funding model, though Sue Ryder operates at a broader national scale.
• Trinity Hospice: Trinity Hospice is a UK hospice charity providing palliative and end-of-life care services in south-east London. Comparable to St Peter's Hospice due to similar hospice service offerings including inpatient care, community nursing, and charitable fundraising model, though Trinity serves a London catchment area.
• St Luke's Hospice Plymouth: St Luke's Hospice Plymouth provides hospice care to adults in Plymouth, West Devon, and East Cornwall. Directly comparable to St Peter's Hospice as a regional UK hospice with similar clinical services, NHS funding relationships, and charity shop network, though serving a different geographic region in southwest England.

Broad incumbents

• Macmillan Cancer Support: Macmillan Cancer Support is a major UK charity providing practical, emotional, and financial support to people affected by cancer, including palliative care services. Comparable to St Peter's Hospice as both organizations serve end-of-life and seriously ill patients, though Macmillan operates as a broader cancer-focused charity at national scale with different service delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stpetershospice
• LinkedInlinkedin.com/company/st-peter%27s-hospice-bristol
• Instagraminstagram.com/stpetershospice
• Xx.com/stpetershospice

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Peter's Hospice