Pineland Telephone Cooperative

What Pineland Telephone Cooperative does

Pineland Telephone Cooperative is a member-owned telecommunications cooperative founded in 1951 and headquartered in Metter, Georgia. It provides phone, internet, television, and security services to residential and business customers across roughly 2,000 square miles spanning all or parts of 13 counties in rural South Georgia. Service is delivered over a 100% Fiber-to-the-Home (FTTH) network installed via underground fiber optic cables, supporting multi-gigabit symmetrical speeds up to 8 Gig with sub-10ms latency, no data caps, no throttling, and no term contracts.

The product portfolio is organized along two customer segments. The Residential segment bundles voice (landline and VoIP), internet (Silver 1 Gig, Gold 5 Gig, and Platinum 8 Gig tiers at $76.95–$129.95/month), TV (Pineland TV Plus, with 20+/80+/100+ channel packages and ESPN Unlimited and BravesVision integration), and security monitoring supplied through the wholly owned subsidiary Southeast Fire & Burglar Alarm Company (acquired 2009). The Business segment offers parallel tiers (internet at $99.95–$199.95/month for 100 Mbps to 1 Gig symmetrical), business phone, commercial TV, and commercial security with access control; managed technology services are delivered through Responsive Technology Partners (formerly Cogentes, acquired 2019). Add-on modules include Managed Wi-Fi with the Pineland Nexus App, the eBill Mobile billing app, the MyBundle streaming comparison tool, and Lifeline/Georgia Relay subsidized-service administration.

The business model is purely subscription-based on recurring monthly billing, with hardware (routers, VoIP handsets) leased as auxiliary revenue. Go-to-market is sales-led and direct-to-consumer, supported by three physical business offices (Metter, Swainsboro, Americus), toll-free phone sales and support lines, online self-service at connect.pineland.net, and a mobile app ecosystem. The cooperative is governed by a member-elected board and reinvests margins into the network rather than distributing equity; capital expenditure has been funded through member capital, operating cash flow, and grant programs, with the 2026 Sumter County build representing one of Georgia's largest broadband grant projects.

Name

Pineland Telephone Cooperative

Legal name

Pineland Telephone Cooperative, Inc.

Website

https://pineland.net

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

51–100 employees

Short description

Pineland Telephone Cooperative is a member-owned cooperative delivering phone, internet, TV, and security services across rural South Georgia through a 100% Fiber-to-the-Home network covering 13 counties and approximately 2,000 square miles.

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Fiber-to-the-Home (FTTH) Operators (HDAIACAB)

Keywords

• Rural broadband services
• Fiber-to-the-home internet
• Telephone cooperative services
• Cable television packages
• Security monitoring systems

Headquarters

HQ city

Metter

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Service Subscriptions: Monthly subscription fees for residential and business internet packages ranging from 100 Mbps to 8 Gig symmetrical speeds. Includes managed Wi-Fi router leasing as optional add-on.
2. Phone Service Subscriptions: Monthly subscription fees for landline and VoIP phone services including unlimited local and long distance calling within the United States.
3. TV Service Subscriptions: Monthly subscription fees for TV packages with 20+, 80+, or 100+ channel options including DVR, HDTV, and local stations. ESPN Unlimited included at no additional cost for qualifying packages.
4. Security Monitoring Services: Monthly fees for security monitoring, smoke/heat detection, surveillance systems, and smart technology through Southeast Fire & Burglar Alarm Company subsidiary.
5. Equipment Leasing: Lease options for routers and other equipment, including managed Wi-Fi solutions and VoIP phone equipment for business customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Pineland Telephone Cooperative delivers telephone, high-speed fiber-optic internet, television, and security monitoring services to residential and business customers across 13 counties in rural South Georgia. All services run over a 100% Fiber-to-the-Home (FTTH) network with symmetrical speeds up to 8 Gig, unlimited data, and bundled VoIP, IPTV, and alarm monitoring offerings.

Product overview

Pineland Telephone Cooperative is a telecommunications service provider delivering a unified portfolio of phone, internet, television, and security services to residential and business customers across South Georgia. The company operates primarily through a 100% Fiber-to-the-Home (FTTH) network and offers its services under two main customer segments: Residential (Phone, Internet, TV, Security) and Business (Phone, Internet, TV, Security). Core products include Pineland TV Plus (cable television with 20+/80+/100+ channel packages), high-speed residential and business internet (ranging from 100 Mbps to 8 Gig symmetrical), landline and VoIP phone services, and Southeast Fire & Burglar Alarm security monitoring (acquired in 2009). Add-on modules include Managed Wi-Fi with the Pineland Nexus App for network management, eBill Mobile for account management, and MyBundle for streaming aggregation. The company also operates Responsive Technology Partners (formerly Pineland Cogentes, acquired 2019) for business technology services. All services are delivered over the company's fiber infrastructure, with internet tiers available for both residential (Silver 1 Gig, Gold 5 Gig, Platinum 8 Gig) and business customers (100/100, 500/500, 1 Gig).

Differentiator

Problem solved

Functional benefit

Brands

• Southeast Fire & Burglar Alarm Company: Security monitoring, smoke and heat detection, surveillance systems, and smart technology services for residential and business customers
• Pineland NEXUS App
• Pineland TV Plus
• MyBundle
• Managed Wi-Fi
• Pineland Pride

Products and services

• Residential Phone Service
• Residential Internet
• Pineland TV Plus
• Southeast Fire & Burglar Alarm (Residential Security)
• Business Phone Service
• Business Internet
• Business TV
• Southeast Fire & Burglar Alarm (Business Security)
• Responsive Technology Partners
• Lifeline Program Assistance

Quantifiable outcome

• Latency under 10ms for all internet packages
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Guardian GroupcoreStrategic or Co-development Partner · 3 June 2026Operation IFAST Certification partnership led by Guardian Group, a nonprofit dedicated to preventing and disrupting sex trafficking. Pineland commits to employee training, law enforcement connections with analytical resources, and annual investment of $1,591. This certification recognizes the cooperative's commitment to community safety beyond telecommunications services.
• ESPN (Disney)minorStrategic or Co-development PartnerESPN Unlimited included at no additional cost with qualifying TV subscription packages. Provides access to all ESPN networks and ESPN+ content via the ESPN website or app, covering NFL, NBA, NHL, MLB, and college sports.
• Atlanta Braves / BravesVisionminorStrategic or Co-development PartnerPineland TV Plus carries Atlanta Braves games through the BravesVision network on channel 40 (SD) and 540 (HD) for 80+ and 100+ channel subscribers. Ensures local fans can watch their favorite team throughout the season.
• Gray Media (WTOC, WPGA, WRDW)minorChannel Partner/ Reseller/ DistributorSelect Braves games also air on Gray Media stations including WTOC Savannah, WPGA Macon, and WRDW Augusta, providing additional broadcast options for regional sports coverage.
• Foundation for Rural Service (FRS)minorStrategic or Co-development PartnerPartnership with FRS, the philanthropic arm of NTCA, for Youth Tour program sending high school students to Washington D.C. Pineland sponsors students representing rural communities to learn about telecommunications and government.
• Georgia Public Service CommissionminorStrategic or Co-development PartnerPartnership for Lifeline program administration and Georgia Relay services, making telecommunications assistance available to low-income consumers and people with hearing/speech disabilities.

Scale indicators7 records

Recent moves18 records

Expansion highlights6 records

Direct peers

• Planters Telephone Cooperative: Member-owned rural telecom cooperative serving parts of Georgia and South Carolina. Directly comparable as a small Georgia-region cooperative offering fiber, voice, and video over an FTTH/PON network.
• Atlantic Telephone Membership Cooperative (ATMC): North Carolina-based telephone membership cooperative providing fiber broadband, voice, video, and business services to rural coastal NC counties. Closely comparable cooperative structure, FTTH deployment, and bundled service model.
• Randolph Telephone Membership Corporation: Member-owned cooperative in central North Carolina delivering fiber broadband, phone, and security to rural customers. Highly comparable scale, structure, and rural FTTH mandate.
• Blue Ridge Telephone Company: Independent rural incumbent local exchange carrier serving portions of western North Carolina, upstate South Carolina, and north Georgia with fiber and voice. Comparable rural ILEC/cooperative-style operator with overlapping Georgia service footprint.

Broad incumbents

• AT&T: National telecommunications incumbent that competes with Pineland in parts of South Georgia for residential broadband, voice, and entertainment. Provides the macro competitive backdrop but at vastly greater scale and with wireline + wireless bundle.
• Comcast Xfinity: Major cable-broadband and video provider overlapping portions of Pineland's footprint in larger towns. Broad incumbent offering HFC-based gig service that competes on speed and content in adjacent areas.
• Charter Spectrum: National cable broadband provider with overlap into parts of rural Georgia. Broad incumbent against which Pineland's FTTH speed and local-service differentiation is positioned.

Emerging players

• T-Mobile Home Internet: 5G fixed-wireless home broadband service gaining traction in rural Georgia. Emerging competitive threat to legacy DSL/cable and to underserved areas of Pineland's footprint.
• Starlink (SpaceX): Satellite-based broadband service that is rapidly capturing rural Georgia subscribers who previously had limited wireline options. Emerging competitive alternative that bypasses the need for Pineland's fiber trenching.

Others

• Conexon: Consulting and operations partner that helps rural electric cooperatives launch fiber broadband businesses. Adjacent ecosystem participant that has collaborated with cooperatives similar to Pineland on FTTH design and grant strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PinelandTelco
• Facebookfacebook.com/pinelandtelco

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pineland Telephone Cooperative