Multipedidos
Multipedidos is a Brazilian SaaS platform that unifies digital menus, order management, POS, payment integration, and delivery aggregator connectivity for over 5,000 small and medium food service businesses across Brazil, sold via monthly subscription tiers with modular add-ons.
- Company typePrivate
- Founded2019
- HeadquartersJoinville, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Multipedidos does
Multipedidos, legally MULTI PEDIDOS SOLUÇÕES DE SOFTWARE LTDA, is a Brazilian SaaS company headquartered in Joinville, Santa Catarina, founded in 2019. The company operates a cloud-based food service management platform that consolidates multiple order and service channels — balcão (counter), mesas (tables), in-house delivery, third-party delivery aggregators (iFood, 99Food, Keeta), and WhatsApp — into a single real-time dashboard (Gestor de Pedidos). Core products include Cardápio Digital (digital menu with direct ordering site), Frente de Caixa/PDV with cash drawer management, App de Garçom for table-side ordering, QR Code para mesas, Gestão dos Motoboys for delivery coordination, Pix Automatizado for real-time payment confirmation, and a reporting/analytics module. Add-on modules include Robô de Atendimento (WhatsApp automation, R$59.90/month), Módulo NFC-e for Brazilian fiscal coupon emission (R$89.90/month), and Integração TEF for payment terminal connectivity (R$99.90/month per pin-pad).
The platform serves over 5,000 small and medium food service businesses across Brazil — primarily pizzarias, hamburguerias, açaí shops, pastelarias, sorveterias, and similar SMB food operators — with no disclosed enterprise anchor accounts. Pricing follows a two-tier monthly subscription model: Plano Iniciante at R$175.90/month and Plano Profissional at R$269.90/month, with optional modular add-ons. The go-to-market combines product-led self-serve sign-up via the website with consultant-assisted inside sales for larger implementations. The company is privately held, appears bootstrapped with no disclosed institutional funding, and operates exclusively within Brazil. It holds no disclosed patents and has a small management team (11–50 employees), with a Data Protection Officer designated for LGPD compliance.
Multipedidos firmographics
Firmographics- Name
- Multipedidos
- Legal name
- MULTI PEDIDOS SOLUÇÕES DE SOFTWARE LTDA
- Website
- https://multipedidos.com.br
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Multipedidos is a Brazilian SaaS platform that unifies digital menus, order management, POS, payment integration, and delivery aggregator connectivity for over 5,000 small and medium food service businesses across Brazil, sold via monthly subscription tiers with modular add-ons.
- Ownership category
- akta.pro rank
Where Multipedidos is headquartered
LocationHeadquarters
- HQ city
- Joinville
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Multipedidos business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Plano Iniciante: Base subscription tier at R$ 175.90/month providing digital menu, real-time order panel, iFood and 99Food integration, printer integration, reports, delivery management, custom domain, product management, order scheduling, and marketing tools.
- Plano Profissional: Premium subscription tier at R$ 269.90/month including all Iniciante features plus quantity control, MP Boy integration, waiter app, QR code tables, POS system, cash drawer management, daily movement reports, and closing print functionality.
- Módulo Robô de Atendimento: Add-on module at R$ 59.90/month for automated WhatsApp customer service, intelligent broadcast lists, order status updates, and abandoned cart recovery.
- Módulo NFC-e: Add-on module at R$ 89.90/month for fiscal coupon emission with automatic reports and email delivery.
- Integração TEF: Add-on service at R$ 99.90/month per pin-pad for payment terminal integration with the POS system.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Entry-level plan for receiving online orders and organizing operations |
| Subscription | Monthly | Full-featured plan for establishments with dining room, counter, and delivery |
| Subscription | Monthly | WhatsApp automation add-on for automated customer service |
| Subscription | Monthly | Fiscal compliance module for NFC-e emission |
| Subscription | Monthly | Payment terminal integration for POS automation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Multipedidos product offering
Product offeringCore offering
Multipedidos is a Brazilian SaaS company that provides restaurant and delivery management software for small and medium food businesses. The platform centralizes order management, delivery operations, and related restaurant workflows, serving over 5,000 SMB food businesses across Brazil.
Product overview
Multipedidos is a unified restaurant and delivery management platform with a modular architecture. The core platform (Gestor de Pedidos) serves as the central hub connecting digital menu (Cardápio Digital), point of sale (Frente de Caixa/PDV), waiter app, QR code ordering, and delivery management. The system integrates with major food delivery platforms (iFood, 99Food, Keeta) and offers optional add-on modules including Robô de Atendimento (WhatsApp automation), Módulo de NFC-e (fiscal receipts), and TEF integration (payment terminals). Pricing is tiered with Initiante (R$175.90/month) and Profissional (R$269.90/month) plans, plus add-ons.
Differentiator
Problem solved
Functional benefit
Products and services
- Restaurant and Delivery Management Software
Quantifiable outcome
- 4.8 rating on Google with impeccable performance on Reclame Aqui
- +1 more outcomes
Companies that use Multipedidos
Customer profileNamed customers28 records
Segments4 records
Ideal customer profiles1 record
Multipedidos technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature10 records
Multipedidos partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- iFoodcoreNative integration with iFood aggregator platform. Orders from iFood appear in the same unified dashboard alongside balcão, mesas, and delivery orders. Provides automatic printing, reporting, and cross-channel analytics.
- 99FoodcoreIntegration with 99Food delivery aggregator, allowing centralized order management in the same panel as other channels.
- TOTVScoreIntegration with TOTVS enterprise management system for enhanced business intelligence and ERP connectivity.
- TEF Payment ProviderscoreTEF (Transferência Eletrônica de Fundos) integration connecting payment terminals/card machines to the Multipedidos POS system for automated payment processing.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Multipedidos competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Multipedidos social profiles
Digital presenceMultipedidos financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multipedidos leadership team
Management profileNumber of profiles
Multipedidos funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multipedidos M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multipedidos
What does Multipedidos do?
Multipedidos is a Brazilian SaaS company that provides restaurant and delivery management software for small and medium food businesses. The platform centralizes order management, delivery operations, and related restaurant workflows, serving over 5,000 SMB food businesses across Brazil.
Is Multipedidos a public or private company?
Multipedidos is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Multipedidos founded?
Multipedidos was founded in 2019. It employs 11 to 50 people.
Where is Multipedidos based?
Multipedidos is headquartered in Joinville, Brazil, in the Latin America region.
How does Multipedidos make money?
Five revenue lines are on record. Plano Iniciante is the primary driver. The others are plano Profissional, Módulo Robô de Atendimento, Módulo NFC-e and integração TEF.
Does Multipedidos have an API?
No public API is recorded for Multipedidos.