Health Care Resource Centers

What Health Care Resource Centers does

Health Care Resource Centers (HCRC) is an outpatient addiction treatment provider operating 18 medication-assisted treatment (MAT) clinics across Connecticut, Massachusetts, Maine, and New Hampshire. Founded in 1989 and headquartered in Hartford, CT, HCRC is a wholly-owned subsidiary of BayMark Health Services. The company treats opioid use disorder (OUD) — including addiction to prescription pain medications, heroin, and fentanyl — using FDA-approved medications administered at federally certified Opioid Treatment Program (OTP) facilities. Its core clinical platform combines methadone treatment (supervised liquid dosing) and buprenorphine-based Office-Based Opioid Treatment (OBOT) with evidence-based behavioral counseling, case management, and trauma-informed care. The company is CARF-accredited across all locations and LegitScript-verified, and serves specialized cohorts including veterans via VA Community Care Network and pregnant/postpartum patients.

HCRC's revenue model relies on recurring treatment billing across diversified payer streams: state Medicaid programs, federal Medicare, commercial insurance (in-network with Cigna, Anthem, Blue Cross Blue Shield, United Healthcare, Tufts, Harvard Pilgrim, and Mass General Brigham), VA Community Care via Optum and TriWest, federal/state grants, and self-pay. The go-to-market is direct-to-consumer via phone, walk-in intake, and a referral-driven network spanning community organizations, healthcare providers, and judicial/legal-system connections. The company maintains dedicated Community, Healthcare, and Judicial partnership tracks, with explicit Community, Healthcare, and Judicial referral pathways. Weekend Admission Hubs at Chicopee (MA) and Woburn (MA) extend intake windows beyond standard weekday hours, while same-day admissions are available at select sites. The organization maintains a multi-decade operating history, a 4.0-star aggregate Google rating across 396 patient reviews, and an 11-person disclosed senior leadership team anchored by a Group President of OTP operations and regional Chief Medical Officers.

HCRC's strategic posture combines organic service-line expansion (OBOT, weekend hubs) with clinical governance reinforcement (November 2025 Regional Medical Director appointment). As a subsidiary of BayMark Health Services — a multi-brand addiction-treatment platform that also owns BAART Programs and MedMark Treatment Centers — HCRC operates within a broader roll-up strategy and benefits from centralized corporate oversight while maintaining a regional clinic identity across New England.

Name

Health Care Resource Centers

Legal name

Health Care Resource Centers

Website

https://hcrcenters.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Health Care Resource Centers is a CARF-accredited outpatient opioid use disorder treatment provider operating 18 medication-assisted treatment clinics across Connecticut, Massachusetts, Maine, and New Hampshire, serving individuals, veterans, and pregnant patients via methadone, buprenorphine, counseling, and case management as a subsidiary of BayMark Health Services.

Ownership category

akta.pro rank

Product category

Outpatient Opioid Addiction Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG)

akta.pro secondary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

Keywords

• Opioid addiction treatment
• Medication-assisted treatment
• Substance use disorder services
• Methadone maintenance treatment
• Outpatient addiction care

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Medicaid/Medicare Revenue: Treatment services billed to state Medicaid programs and federal Medicare for eligible patients
2. Commercial Insurance Revenue: In-network and out-of-network billing with major commercial insurers including Cigna, Anthem, Blue Cross Blue Shield, United Healthcare, Tufts, Harvard Pilgrim, and others
3. Self-Pay/Private Pay: Self-pay options available for uninsured patients paying out-of-pocket for treatment services
4. Grant Funding: Federal and state grant funding supporting treatment operations, particularly for underserved populations

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Health Care Resource Centers provides outpatient medication-assisted treatment (MAT) for opioid use disorder across 18 clinic locations in New England. The core service combines FDA-approved medications (methadone administered under supervision, and buprenorphine products including Suboxone, Zubsolv, and Sublocade) with evidence-based behavioral counseling, case management, and trauma-informed care. Services are billed to Medicaid, Medicare, commercial insurance, and self-pay, with same-day and weekend admissions available at select hubs.

Product overview

Health Care Resource Centers provides outpatient medication-assisted treatment (MAT) for opioid use disorder, operating as a single unified treatment platform rather than a modular software product. The core offering combines methadone treatment and buprenorphine/Suboxone medications with counseling services, case management, and trauma-informed care. Treatment is delivered across 16 locations in New England (Connecticut, Maine, Massachusetts, and New Hampshire), with weekend admission hubs at select sites enabling expanded access. The company is accredited by CARF and part of BayMark Health Services.

Differentiator

Problem solved

Functional benefit

Brands

• Weekend Admission Hubs: Weekend admission hubs at Chicopee and Woburn locations allowing patients to access treatment on Saturdays and Sundays
• OBOT (Office-Based Opioid Treatment)

Products and services

• Methadone Treatment Medication-assisted treatment using methadone, an FDA-approved long-acting opioid agonist that reduces withdrawal symptoms and cravings for opioid use disorder. The medication is administered as a liquid under clinical supervision at HCRC's federally certified treatment centers and is paired with counseling and case management.
• Buprenorphine Treatment (Suboxone) Office-based opioid treatment using buprenorphine, a partial opioid agonist that reduces cravings with lower misuse risk than methadone. Product offerings include Suboxone, Zubsolv, and Sublocade administered at select HCRC locations alongside counseling.
• Counseling Services Addiction counseling delivered as part of every patient's MAT plan, including individual, group, and family therapy using evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Motivational Interviewing to address emotional and behavioral aspects of recovery.
• Case Management Personalized case management service connecting patients to community resources for housing, healthcare, benefits, transportation, employment, and legal needs, including treatment verification for probation, parole, and family court when permitted by the patient.
• Trauma-Informed Care Treatment approach recognizing how traumatic experiences affect health, emotions, and recovery, providing a safe, respectful clinical environment with compassionate care and personalized treatment plans tailored to the trauma histories common in the OUD population.

Quantifiable outcome

• SAMHSA reports MAT helps keep people in treatment longer, decrease illicit opioid use, lower overdose death risk, reduce criminal activity, and decrease disease spread (Hepatitis C, HIV)

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• VA Community Care Network (Optum and TriWest)coreGTM or Marketing PartnerVeterans are eligible for treatment through the VA Community Care Network via Optum and TriWest with prior authorization. This partnership enables veteran access to HCRC's opioid treatment programs using VA benefits.
• CignaminorOthersIn-network insurance provider accepted at HCRC locations
• Anthem Blue Cross Blue ShieldminorOthersIn-network insurance provider accepted at HCRC locations
• United HealthcareminorOthersIn-network insurance provider accepted at HCRC locations
• Tufts Health PlanminorOthersIn-network insurance provider accepted at HCRC locations
• Harvard PilgrimminorOthersIn-network insurance provider accepted at HCRC locations
• Mass General BrighamminorOthersIn-network insurance provider accepted at HCRC locations
• AATOD (American Association for the Treatment of Opioid Dependence)minorOthersHCRC is a member of AATOD, the national organization representing opioid treatment providers
• BayMark Health Services (Parent Company)coreOthersHCRC is a BayMark Health Services company, part of a larger network of addiction treatment providers including BAART Programs and MedMark Treatment Centers

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pyramid Healthcare: Pyramid Healthcare operates a multi-level addiction treatment platform in the Mid-Atlantic and Northeast including outpatient MAT, residential, and recovery support - directly comparable to HCRC's outpatient MAT footprint.
• CleanSlate Centers: CleanSlate Centers operates a multi-state outpatient network delivering medication-assisted treatment (buprenorphine, naltrexone, Suboxone) for opioid and alcohol use disorder, closely overlapping HCRC's outpatient MAT model and patient segments.
• Groups: Recover Together: Groups Recover Together operates office-based buprenorphine treatment with group counseling, directly competing with HCRC's buprenorphine/OBOT offering for the same outpatient OUD population.
• BrightView Health: BrightView Health runs a large outpatient addiction treatment platform across multiple states offering MAT, counseling, and case management - a direct operating analog to HCRC with similar service mix and payer profile.
• Crossroads Treatment Centers: Crossroads Treatment Centers operates one of the largest U.S. networks of outpatient opioid treatment programs offering methadone and buprenorphine, directly comparable to HCRC's clinic-based MAT delivery model.

Emerging players

• Workit Health: Workit Health is a telehealth-first MAT provider offering buprenorphine and counseling virtually, representing the emerging digital substitution threat to HCRC's brick-and-mortar outpatient MAT model.
• Eleanor Health: Eleanor Health is a value-based outpatient addiction treatment provider combining MAT, counseling, and peer recovery in a tech-enabled model; an emerging competitor targeting the same outpatient OUD population as HCRC.

Broad incumbents

• Acadia Healthcare: Acadia Healthcare is a national behavioral health operator with a large addiction treatment segment including residential and outpatient programs, competing for the same patient referrals and payer contracts in overlapping geographies.
• American Addiction Centers: American Addiction Centers operates a national network of residential and outpatient addiction treatment facilities, including MAT services, competing with HCRC for patient referrals, payer contracts, and clinical talent.
• BayMark Health Services (Parent): BayMark Health Services is HCRC's parent company and the largest OTP chain in North America, also operating BAART Programs and MedMark Treatment Centers; it is the direct incumbent against which HCRC's regional density must be benchmarked.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@baymarkhealthservices
• Facebookfacebook.com/hcrcenters
• LinkedInlinkedin.com/company/health-care-resource-centers
• Instagraminstagram.com/healthcareresourcecenters
• Xx.com/hcrcenters

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Care Resource Centers