Cerm
CERM NV is a Belgian software company that provides a modular, cloud-accessible MIS platform for label and packaging printing converters, covering estimating, scheduling, shop floor data collection, and AI-driven order automation across five packaging verticals worldwide.
- Company typePrivate
- Founded1997
- HeadquartersOostkamp, Belgium
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Cerm does
CERM NV is a privately held Belgian software company founded in 1983 and headquartered in Oostkamp, Belgium. It develops and sells CERM MIS, a modular Management Information System purpose-built for label and packaging printing converters. The platform centralizes estimating, order management, scheduling, shop floor data collection (SFDC), business intelligence (Smart BI), and CRM into a single system, with vertical configurations for narrow-web labels, sheetfed labels, flexible packaging, folding carton, and corrugated packaging. Underlying technology includes a cloud-accessible deployment option (CERM Cloud), a bi-directional API for system integration, JMF messaging for press/finishing equipment communication, and pre-built connectors to leading press OEMs (Durst, MPS, SCREEN, HP, ABG), prepress tools, and bindery systems.
CERM operates a subscription-based revenue model with modular extensions (Smart BI, Scheduling Optimizer, Web4Labels, CRM, Multisite, Production Monitor), sold primarily through an enterprise field sales motion with regional teams across Belgium, France, Spain, Poland, UK, Germany, Italy, the US, Australia, and Sweden, augmented by inside sales for inbound mid-market leads and self-serve ROI tools for SMBs. The company has 100+ employees, customer logos including Mercian Labels, Marsh Labels, Abbott Label, ForLabels, Geostick, and Blue Label Packaging, and an installed base spanning more than 40 countries. In 2020, the management team executed a buyout (MBO); the company has since launched CERM Cloud, expanded AI capabilities (CERM Lexis, CERM Lumi, acquired Omikai), added new integrations, and reported that team and revenue have "more than doubled" through 2025 while continuing to grow into 2026.
Cerm firmographics
Firmographics- Name
- Cerm
- Legal name
- CERM NV
- Website
- http://www.cerm.net/
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CERM NV is a Belgian software company that provides a modular, cloud-accessible MIS platform for label and packaging printing converters, covering estimating, scheduling, shop floor data collection, and AI-driven order automation across five packaging verticals worldwide.
- Ownership category
- akta.pro rank
Cerm industry classification
Industry- Product category
- Print Production Management Software
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- CRM Implementation & Customization Services (BPAEAGAC)
Keywords
Where Cerm is headquartered
LocationHeadquarters
- HQ city
- Oostkamp
- HQ country
- Belgium
- HQ region
- Europe
Offices4 records
Markets served
Cerm business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- CERM MIS Software Subscription: CERM operates on a subscription-based model. Customers start with a standard subscription and add extensions as they grow. The software is available as on-premise or CERM Cloud hosted deployment, with licensing tied to modules and users. Version updates are provided as part of the subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Subscription with Modular Extensions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels10 records
Cerm product offering
Product offeringCore offering
CERM provides a Management Information System (MIS) software platform purpose-built for label and packaging printing converters. The modular subscription platform centralizes CRM, estimating, order management, scheduling, shop floor data collection, and invoicing, and integrates with press manufacturers, prepress tools, and finishing equipment via JMF messaging and APIs.
Product overview
Cerm offers a comprehensive MIS (Management Information System) software platform for the label and packaging printing industry. The core product is CERM MIS Software, available both on-premise and as a cloud-hosted solution (CERM Cloud). The platform follows a modular architecture with the core CERM MIS as the central hub, supplemented by add-on modules including Smart BI (reporting and analytics), Scheduling Optimizer (rule-based production scheduling), Web4Labels (web portal), CRM, Multisite Configuration, and Production Monitor. Cerm acquired Omikai in 2025 as part of its cloud acceleration strategy. The company has also introduced AI capabilities through CERM Lexis (AI-powered email processing for sales order automation) and Lumi (AI support assistant). CERM serves five vertical markets: narrow-web labels, sheetfed labels, flexible packaging, folding carton, and corrugated packaging.
Differentiator
Problem solved
Functional benefit
Brands
- CERM MIS Software: Core Management Information System software for label and packaging printing industry.
- CERM Cloud
- OMIKAI
- Smart BI
- Scheduling Optimizer
- Web4Labels
- CERM Lexis
- CERM Lumi
Products and services
- CERM MIS Software Central Management Information System (MIS) software for label and packaging printing companies that streamlines operations, manages orders, production scheduling, inventory, and invoicing in a single integrated platform. For label and packaging converters.
- CERM Cloud Cloud-hosted deployment option for CERM MIS Software, providing the same MIS functionality as on-premise with managed infrastructure. For label and packaging converters who prefer not to manage software on-premise.
- OMIKAI Cloud-based AI platform acquired in 2025 as part of CERM's cloud acceleration strategy, extending AI and cloud capabilities within the CERM ecosystem.
- CERM Lexis AI-powered cloud platform that automatically converts incoming customer emails with attachments (PDFs, Excel, CSV) into structured sales orders in CERM via a bi-directional API with confidence scoring. For label and packaging converter sales and customer service teams.
- Lumi
Quantifiable outcome
- Mercian Labels achieved near lights-out production with automated data exchange between CERM MIS, SCREEN presses, and ABG finishing equipment — eliminating manual intervention at every production step.
- +3 more outcomes
Companies that use Cerm
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Cerm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability6 records
Feature12 records
Cerm partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- FLAG (Flexo Label Advantage Group)coreCERM joined FLAG as a Vendor Partner, gaining access to FLAG's network of independent label converters in North America for knowledge exchange, best practice sharing, and GTM collaboration. FLAG members gain access to CERM's advanced MIS expertise and automation insights.
- Durst GroupcoreNewly developed connector between Durst Analytics and CERM MIS enables production data from Durst Tau label printing systems to be transferred directly and seamlessly into CERM MIS. Creates a fully integrated link between the press and the business management system, announced September 2025 at LabelExpo 2025.
- Athena GraphicscoreIntegration partnership to automate flexo plate ordering for label printers. Combines CERM's MIS capabilities with Athena Graphics' pre-press and flexo plate production expertise. Automates transfer of verified job data via FTP with real-time status updates using JMF messages, and includes QR code marking on flexo plates for improved receipt confirmation and digital-physical record alignment.
- MPS (Multi Packaging Solutions)coreIntegration between MPS flexo presses and CERM MIS enables real-time automated data exchange. Every press action — from setup to production to reporting — communicates seamlessly with CERM's business system, reducing manual inputs and unlocking total workflow visibility. Showcased at LabelExpo Europe 2025 with customer ForLabels.
- ABG (ABG Digicon)coreABG Digicon finishing equipment is integrated with CERM MIS as part of Mercian Labels' Lights-Out Project. The two-way integration connects CERM with ABG finishing lines, enabling automated scheduling, job management, and real-time production data reporting.
- SCREENcoreSCREEN digital presses are integrated with CERM MIS as part of Mercian Labels' Lights-Out Project, forming a core part of the fully automated production ecosystem. Data flows from CERM to SCREEN presses and back into reporting without human intervention at every step.
- Hybrid SoftwarecoreIntegration with Hybrid Software at Marsh Labels supports the prepress studio automation journey, enabling file structuring, renaming, status updates, preflighting, soft proofing, and handling of repeat jobs without manual studio intervention.
- HPcoreHP digital presses are integrated with CERM MIS at Marsh Labels as part of the connected, closed-loop production workflow. Real-time data from HP presses feeds back into CERM for production tracking and reporting.
- Xeikon / Flint Group Packaging SolutionsminorCERM is an industrial partner exhibiting at Xeikon Innovation Days 2026 events in Belgium and the United States, alongside other label industry suppliers including Esko, Fedrigoni, Grafisk Maskinfabrik, Herma, Hybrid Software, Kurz, and Meech.
- OMIKAIcoreOMIKAI was acquired by CERM in 2025 as part of its cloud acceleration strategy, bringing additional AI-powered capabilities into the CERM ecosystem.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Cerm competitors and assessment
Company assessmentDirect peers
- Label Traxx: Label Traxx is a direct competitor providing MIS software specifically designed for label and packaging converters, targeting the same narrow customer base as CERM with estimating, scheduling, and shop-floor functionality.
- Esko: Esko (part of Veralto) provides packaging prepress and workflow software used by label converters, with overlapping customer accounts and complementary/integrated offerings versus CERM's MIS layer.
- Hybrid Software (Cloud Label Group): Hybrid Software develops prepress and MIS solutions for the label and packaging industry, directly overlapping with CERM's product scope and customer base, and is itself integrated with CERM at customer sites like Marsh Labels.
Broad incumbents
- EFI (Electronics For Imaging): EFI (now part of HP) provides a broad portfolio of print MIS, ERP, and workflow solutions across commercial printing, packaging, and labels — overlapping with CERM in packaging MIS but serving a much wider market.
- Heidelberg (HEIDELBERG Druckmaschinen): Heidelberg is a global printing press manufacturer and workflow/MIS software provider; its Prinect software suite addresses similar operational use cases to CERM but across a broader packaging and commercial print portfolio.
- Kodak: Kodak offers print workflow and production software for commercial and packaging printers; an established incumbent whose broader portfolio overlaps with parts of CERM's MIS offering, particularly around job management and reporting.
- Epicor: Epicor offers industry-specific ERP platforms including solutions for printing and packaging; a broad incumbent whose ERP-centric approach competes with CERM for large converter accounts that require integrated business management rather than specialty printing MIS.
Emerging players
- PrintVis (now part of Lighthouse Works): PrintVis provides MIS software tailored for commercial printing operations; its scope overlaps with CERM in job scheduling and shop-floor data collection but focuses more on commercial print than narrow-web labels.
- Tharstern: Tharstern is a print MIS vendor focused on estimating, job tracking, and production scheduling for print service providers; an adjacent competitor with comparable workflow functionality but narrower label/packaging specialization than CERM.
- Avanti (Slingshot / EFI PrintFlow): Avanti provides print MIS and workflow automation for commercial printers and converters, addressing similar estimating, scheduling, and shop-floor data collection use cases as CERM MIS, primarily in North America.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Cerm social profiles
Digital presenceCerm compliance and trust
Trust signalCompliance1 record
Cerm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cerm leadership team
Management profileNumber of profiles
Profiles6 records
Cerm subsidiaries and ownership
Company hierarchySubsidiaries1 record
Cerm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cerm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cerm
What does Cerm do?
CERM provides a Management Information System (MIS) software platform purpose-built for label and packaging printing converters. The modular subscription platform centralizes CRM, estimating, order management, scheduling, shop floor data collection, and invoicing, and integrates with press manufacturers, prepress tools, and finishing equipment via JMF messaging and APIs.
Is Cerm a public or private company?
Cerm is a private company. It is classified as management employee owned and is currently operating.
When was Cerm founded?
Cerm was founded in 1997. It employs 101 to 250 people.
Where is Cerm based?
Cerm is headquartered in Oostkamp, Belgium, in the Europe region.
How does Cerm make money?
One revenue line is on record: CERM MIS Software Subscription.
Who are Cerm's main competitors?
Direct peers on record are Label Traxx, Esko and Hybrid Software (Cloud Label Group). Broad incumbents are EFI (Electronics For Imaging), Heidelberg (HEIDELBERG Druckmaschinen), Kodak and Epicor. Emerging players are PrintVis (now part of Lighthouse Works), Tharstern and Avanti (Slingshot / EFI PrintFlow).
Does Cerm have an API?
Yes. CERM offers a bi-directional API that enables real-time data exchange between CERM and external systems. The Lexis platform connects directly to the live CERM environment through a bi-directional API, allowing AI to interpret emails, identify customers, extract order details, and create sales orders automatically. The API supports automated price validation and real-time checks against product-specific rules. Integration with Durst Analytics enables production data from Durst Tau label printing systems to transfer directly into CERM MIS. IBIS finishing systems communicate real-time data via JMF messaging. JMF (Job Messaging Format) is used for status updates and machine communication. The API enables automated data exchange for sales orders, production data, and shopfloor data collection.
What industry is Cerm in?
Cerm's product category is Print Production Management Software. Its primary akta.pro industry code is BPAEAGAC, CRM Implementation & Customization Services. Its NAICS code is 541511.