United Medical

What United Medical does

United Medical, LLC is a Delaware-based private ambulatory healthcare network operating as an Accountable Care Organization (UMACO). Founded in 2005, the company unites more than 150 providers and 250,000 patients across approximately 14 multi-specialty locations throughout Delaware, making it the state's largest private ambulatory network. The organization operates a horizontally integrated portfolio including United Medical Clinic (multi-specialty group practice), the UMACO Patient Wellness Platform (diabetes education, behavioral health integration, fall prevention, medical weight loss, readmission prevention), American Surgery Center (AAAHC- and MBSAQIP-accredited multi-specialty outpatient surgery center), and the Christiana Institute of Advanced Surgery (CHRIAS) for bariatric and minimally invasive procedures.

The technology backbone is Cerner's PowerChart EMR (now Oracle Health) integrated across all ambulatory sites and connected to the Delaware Health Information Network (DHIN) for regional health information exchange, supplemented by the IQHealth/HealtheLife patient portal. Ambulatory sites carry HIMSS Stage 6 designation and NCQA Patient-Centered Medical Home recognition, while the bariatric program holds Blue Distinction Center and Aetna Institute of Quality designations. The network's provider directory spans primary care, cardiovascular, endocrinology, podiatry, OB/GYN, pulmonology, nephrology, behavioral health, and multiple surgical subspecialties.

Revenue is generated through three streams: traditional fee-for-service billing across the provider network (Medicare, Medicaid, commercial payers), MSSP ACO shared savings arrangements with CMS, and value-based care contracts that reward quality and cost outcomes for attributed Medicare beneficiaries. Go-to-market is enterprise/sales-led within Delaware, with dedicated healthcare sales representatives building provider relationships and a separate HR-led physician recruitment function. The company is led by CEO/Chairman Kemal Erkan and COO/CFO Susan Andersen. Note: a distinct Brazilian affiliate, "United Medical Ltda.," operates as Knight Therapeutics' pharmaceutical distribution entity in Latin America; this is a separate corporate structure that shares the United Medical brand name.

Name

United Medical

Legal name

United Medical, LLC

Website

https://umusa.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

251–500 employees

Short description

United Medical, LLC operates Delaware's largest private ambulatory healthcare network as an Accountable Care Organization (UMACO), uniting 150+ providers and 250,000 patients across 14 multi-specialty locations through coordinated primary care, specialty clinics, surgical centers, and wellness programs.

Ownership category

akta.pro rank

Product category

Ambulatory Healthcare Services (Accountable Care Organization)

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Primary Care Networks, Groups & MSOs (HLAFAGAE)

akta.pro secondary industries

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL), Medicare Provider Networks & Delegated Medical Groups (MA-focused) (FSAIAGAK)

Keywords

• Ambulatory healthcare services
• Accountable care organization
• Value-based care
• Patient-centered medical home
• Multispecialty clinical network

Headquarters

HQ city

Bear

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medicare Shared Savings Program (MSSP ACO): United Medical operates as a Medicare Shared Savings Program ACO, managing population health and generating revenue through shared savings arrangements with Medicare based on cost efficiency and quality metrics.
2. Value-Based Care Contracts: ACO model focused on accountable care, reduced costs, and improved health outcomes through coordinated team-based care delivery across the provider network.
3. Fee-for-Service Healthcare Services: Traditional healthcare service billing for primary care, specialty services, surgical procedures, and wellness programs delivered across the provider network.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

United Medical, LLC operates Delaware's largest private ambulatory healthcare network under the UMACO brand, functioning as a Medicare Shared Savings Program Accountable Care Organization that delivers coordinated, value-based primary, specialty, surgical, and wellness care to 250,000 patients through 150+ affiliated providers. The network spans multispecialty clinics, two surgery centers, and a portfolio of population-health and wellness programs integrated on a Cerner PowerChart EMR backbone.

Product overview

United Medical, LLC is Delaware's largest private ambulatory healthcare network operating as an Accountable Care Organization (UMACO). The organization unites over 150 providers and 250,000 patients through a Physician Practice Connections - Patient-Centered Medical Home (PCMH) model. The portfolio includes: United Medical Clinic (multispecialty, multi-location provider group with 14+ providers), UMACO Patient Wellness Platform (offering diabetes nutrition education, behavioral health integration, fall prevention, medical weight loss, and readmission prevention programs), American Surgery Center (multispecialty outpatient surgery center with AAAHC and MBSAQIP accreditation), and Christiana Institute of Advanced Surgery (bariatric and minimally invasive surgery). The network leverages Cerner PowerChart EMR for care coordination, DHIN health information exchange for regional data interoperability, and patient-facing HealtheLife/IQHealth portal for patient engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• United Medical ACO (UMACO) Accountable Care Organization uniting 150+ providers and 250,000 patients in Delaware, focused on accountable care, reduced costs, and improved health outcomes through coordinated team-based, value-conscious care under the Medicare Shared Savings Program.
• Patient-Centered Medical Home (PCMH) NCQA-recognized Patient-Centered Medical Home model emphasizing care coordination and communication to deliver quality care, lower costs, and excellent patient experience across the UMACO network.
• United Medical Clinic Multispecialty, multi-location provider group with 14+ providers offering primary care from pediatrics through geriatrics, partnered with the UMACO network to deliver physician-led, team-based, value-conscious care.
• UMACO Patient Wellness Programs Comprehensive wellness platform offering ADCES-accredited diabetes nutrition and education, behavioral health integration, fall-prevention balance program, medical weight loss, and hospital readmission-prevention programs for UMACO participants.
• UMACO Diabetes Management & Education Program ADCES-accredited diabetes education and nutrition program providing one-on-one Registered Dietitian sessions (in-person and telehealth), wellness webinars, and support groups for diabetes management.
• UMACO Behavioral Health Program Integration of primary care, mental health, and substance-abuse services led by Licensed Clinical Social Workers, working with individuals via phone and in-person to maintain stability and connect to services.
• American Surgery Center Multi-specialty surgery center at 900 Foulk Rd, Wilmington, DE, focused on outpatient and same-day surgery for general surgery, ophthalmology, endoscopies, and bariatric procedures, with AAAHC accreditation and MBSAQIP and Blue Distinction designations.
• Christiana Institute of Advanced Surgery (CHRIAS) Surgical institute specializing in minimally invasive and weight-loss surgery, including gastric bypass, sleeve gastrectomy, robotic procedures, laparoscopic colorectal surgery, and hernia repairs at Newark, Wilmington, and Dover locations.

Quantifiable outcome

• 97% patient satisfaction rate
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• IncytecoreStrategic or Co-development Partner · 1 January 2025Amended agreement where Incyte handles development and manufacturing while Knight manages regulatory approvals and distribution through United Medical Ltda. for NIKTIMVO (axatilimab) in Latin America. NIKTIMVO received FDA approval in August 2024.
• Cerner Corporation (Oracle Health)coreTechnology or IntegrationCerner EMR/PowerChart integrated across all ambulatory sites enabling coordinated patient care; Cerner Works provides PowerChart access; Oracle Health patient administration systems utilized
• DHIN (Delaware Health Information Network)coreTechnology or IntegrationDHIN integration enables healthcare information technology and instant data exchange between doctors and hospitals across Delaware

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Oak Street Health (CVS Health):
• One Medical (Amazon): One Medical operates a national membership-based primary care platform with concierge services and integrated technology. Comparable in primary care focus and technology-driven patient experience, but at vastly larger national scale.
• VillageMD: VillageMD (backed by Walgreens Boots Alliance) operates value-based primary care clinics co-located with Walgreens pharmacies. Comparable in value-based primary care model, though with national footprint and significant capital backing.

Direct peers

• Aledade: Aledade partners with independent primary care physicians to form ACOs and capture shared savings under MSSP and other value-based contracts. Directly comparable to United Medical's MSSP ACO model with physician-network value-based care focus.
• Agilon Health: Agilon Health partners with primary care physicians to manage Medicare Advantage populations under global capitation. Directly comparable to United Medical's ACO and value-based care model focused on senior populations and shared savings.
• Privia Health Group: Privia operates a multi-state physician enablement platform combining an MSO with ACO participation and value-based contracts. Compares to United Medical as a physician-led medical group network built around risk-bearing primary care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/UnitedMedLLC
• YouTubeyoutube.com/unitedmedicalaco
• Facebookfacebook.com/UnitedMedicalLLC
• LinkedInlinkedin.com/company/united-medical-llc
• Instagraminstagram.com/unitedmedllc/?hl=en

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Medical