The United Methodist Retirement Homes

What The United Methodist Retirement Homes does

The United Methodist Retirement Homes (UMRH) is a North Carolina-based, faith-based nonprofit organization founded in 1955 that operates a portfolio of senior living communities serving more than 1,300 residents across the state. Its footprint comprises four communities — three Life Plan Communities offering a continuum of care from independent living through skilled nursing, and one affordable-housing community — supported by more than 800 employees.

Operations have been managed under a long-term agreement with LCS (Life Care Services) since 2000, providing the organization with third-party operational, clinical, and administrative infrastructure across its sites. UMRH generates revenue primarily through resident monthly service fees, entrance fees for Life Plan Community residents, ancillary healthcare charges, and charitable contributions supporting its 501(c)(3) mission.

In December 2025, UMRH closed a $92.125 million tax-exempt bond financing arranged by Ziegler to fund expansions at two of its North Carolina communities, indicating an active capital plan to add independent living, assisted living, and memory care capacity. Its technology stack consists of standard operational systems (Authorize.Net payment processing, WCAG-compliant web properties) rather than proprietary platforms, and no AI/ML capability is disclosed in the input data.

Name

The United Methodist Retirement Homes

Legal name

The United Methodist Retirement Homes, Inc.

Website

https://umrh.org

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The United Methodist Retirement Homes is a North Carolina faith-based nonprofit, founded in 1955, that operates four senior living communities serving 1,300+ residents via monthly service fees and Life Plan Community contracts.

Ownership category

akta.pro rank

Product category

Senior Living Services

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Affordable / Middle-Market CCRCs (HLADAEAJ)

akta.pro secondary industries

Large Campus / Multi-Building Assisted Living Communities (HLADABAG), Market-Rate Independent Living (Private Pay) Communities (HLADAAAA), Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB), Senior Living Property Management (BPAJAGAI)

Keywords

• Senior living services
• Continuing care retirement
• Assisted living care
• Memory care services
• Skilled nursing care

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Senior Living Residential Fees: Monthly fees charged to residents at Life Plan Communities for independent living, assisted living, memory care, skilled nursing, and rehabilitation services. Fees vary by care level and apartment size.
2. Healthcare Services Revenue: Revenue from on-site health services including assisted living, memory support, skilled nursing, and rehabilitation services at Life Plan Communities.
3. Affordable Housing Rent: Monthly rent payments from residents at Wesley Ridge affordable housing community, which offers 24 one- and two-bedroom apartments to seniors 62+ and disabled adults 18+.
4. Donations and Foundation Gifts: Charitable donations to the UMRH Foundation supporting benevolent care, capital projects, gardens, sanctuaries, building upgrades, and employee scholarship programs.
5. Bond Financing: Tax-exempt bond financing for expansion and renovation projects at communities. Ziegler closed $92.125 million in bonds for UMRH.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The United Methodist Retirement Homes (UMRH) operates senior living and healthcare services through three Life Plan Communities (Croasdaile Village, Cypress Glen, Wesley Pines) and one affordable housing community (Wesley Ridge) in North Carolina. Services span independent living, assisted living, memory care, skilled nursing, and rehabilitation, delivered on amenity-rich campuses with on-site health services and a 501(c)(3) foundation supporting benevolent care.

Product overview

The United Methodist Retirement Homes (UMRH) is a faith-based, not-for-profit senior living organization operating four residential communities in North Carolina. The portfolio includes three Life Plan Communities (Croasdaile Village, Cypress Glen, and Wesley Pines) offering a continuum of care from independent living through skilled nursing, plus one affordable housing community (Wesley Ridge). UMRH is managed by Life Care Services (LCS) and offers residents signature lifestyle programs including Extraordinary Impressions, Health and Wellness Navigation, and Heartfelt Connections memory care. A foundation component supports benevolent care and employee scholarships.

Differentiator

Problem solved

Functional benefit

Products and services

• Croasdaile Village (Life Plan Community) Life Plan Community on over 100 acres in Durham, NC providing independent living, assisted living, memory support, skilled nursing, and rehabilitation services on-site. Targeted at older adults seeking a continuum-of-care retirement community.
• Cypress Glen (Life Plan Community) Life Plan Community on a 95-acre campus near East Carolina University in Greenville, NC, offering independent living with on-site assisted living, memory care, skilled nursing, and rehabilitation.
• Wesley Pines (Life Plan Community) Life Plan Community on a 49-acre campus in Lumberton, NC, offering independent living residences, assisted living, skilled nursing, and rehabilitation.
• Wesley Ridge (Affordable Housing Community) Affordable housing community in Lumberton, NC with 24 one- and two-bedroom apartments in six one-story buildings for seniors 62+ and disabled adults 18+, with access to Wesley Pines Health Center.

Quantifiable outcome

• Serving more than 1,800 seniors across North Carolina
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• LCS (Life Care Services)coreStrategic or Co-development Partner · 1 January 2000On January 1, 2000, UMRH entered into a management contract with LCS of Des Moines, Iowa to manage and provide resources for all affiliated communities. LCS is the second-largest manager of senior living communities in the nation, serving more than 40,000 seniors in over 140 communities. LCS provides signature experiences including Extraordinary Impressions, Health and Wellness Navigation Program, and Heartfelt Connections memory care program.
• Partnership Property Management (PPM)minorChannel Partner/ Reseller/ DistributorPartnership Property Management (PPM) of Greensboro, North Carolina and Florence, South Carolina manages the Wesley Ridge affordable housing community.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Erickson Senior Living: Large-scale CCRC operator managing multiple continuing care retirement communities, comparable to UMRH in the Life Plan Community model and full continuum of care, though typically at larger per-community scale.
• National Church Residences: Faith-based nonprofit senior housing and services provider with a similar mix of independent living, assisted living, skilled nursing, and affordable housing communities, sharing UMRH's mission orientation and diverse housing portfolio.
• Five Star Senior Living: Operates senior living communities including independent living, assisted living, and memory care across the U.S., closely comparable to UMRH in the breadth of care services and community-based operating model.
• Presbyterian Senior Living: Faith-affiliated nonprofit CCRC operator with multiple Life Plan Communities across the Mid-Atlantic and PA, directly comparable to UMRH in faith-based nonprofit identity, CCRC service model, and multi-state geographic dispersion.
• St. John's Senior Services: Nonprofit senior living provider offering independent living, assisted living, memory care, skilled nursing, and rehabilitation; directly comparable to UMRH as a faith-affiliated nonprofit operating a multi-service senior living portfolio.
• Acts Retirement-Life Communities: One of the largest faith-based nonprofit CCRC operators in the U.S., directly comparable to UMRH in mission-driven nonprofit structure, Life Plan Community model, and continuum-of-care service offering.
• Covenant Retirement Communities: Faith-based nonprofit CCRC operator affiliated with the Evangelical Covenant Church, operating Life Plan Communities across multiple states; highly comparable to UMRH in mission, faith affiliation, and continuum-of-care service delivery.

Others

• Life Care Services (LCS): The management partner that has operated UMRH's communities since 2000; comparable not as a peer operator but as the third-party management services provider whose systems, signature programs, and procurement leverage UMRH depends on.

Broad incumbents

• Sunrise Senior Living: Major assisted living and memory care operator with a national footprint, comparable to UMRH in assisted living and memory care services, though it does not offer the CCRC/independent living model UMRH provides.
• Brookdale Senior Living: Largest U.S. senior living operator with a broad portfolio of independent living, assisted living, and memory care communities; overlaps with UMRH in service offerings and target population but operates as a for-profit, publicly traded incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/croasdailevillage

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The United Methodist Retirement Homes