Bent Ear Solutions
Bent Ear Solutions is a Service-Disabled Veteran-Owned Small Business and Esri Gold Partner that consults for government agencies, utilities, and emergency management organizations, optimizing existing GIS, Microsoft 365, and AWS investments and integrating partner data sources such as Whisker Labs Ting Insights into ArcGIS-based operational awareness platforms.
- Company typePrivate
- Founded2017
- HeadquartersAlexandria, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Bent Ear Solutions does
Bent Ear Solutions (BES) is a Service-Disabled Veteran-Owned Small Business and Esri Gold Partner consulting firm founded in 2017 and headquartered in Arlington, Virginia. The company helps federal, state, and local government agencies, electric utilities, and emergency management organizations maximize the value of their existing technology investments — explicitly without selling new software. Its core thesis is that organizations underutilize the GIS, data, and workflow technology they already own, and BES's role is to align operational goals, processes, and technology around proven platforms such as Esri ArcGIS, Microsoft 365, and AWS.
BES delivers through five pillars: (1) GIS Technology Optimization Services leveraging the Esri JavaScript SDK for custom web mapping applications; (2) Data Services (DaaS), which integrates external data sources — notably Whisker Labs' Ting Insights, drawing from 1.3M+ sensors — into ArcGIS as GIS-ready feature layers; (3) Operationalize Your Plans consulting (SOPs, governance, training, exercise programs); (4) Learn2Warn free IPAWS Message Design Dashboard training delivered with FEMA IPAWS and the University at Albany; and (5) specialized Law Enforcement GIS solutions. A reference deployment, KERMIT, was built for Kentucky Emergency Management on ArcGIS and Microsoft 365 to provide a common operating picture across all 120 Kentucky counties. The firm also developed a proprietary listen-first consulting methodology called the "BESt Ear Way."
Commercially, BES operates as a professional services firm with project-based and retainer consulting contracts to government and utility clients, plus a managed data services component. Go-to-market is consultative enterprise field sales, heavily supported by a bench of executive consultants with operational track records — including former FEMA Administrator Craig Fugate, former LA Emergency Management General Manager Jim Featherstone, former MA/PA/NYS EMA directors, and former Dominion Energy and Accenture utility leaders — combined with content marketing, IAEM Driving Partner sponsorship, and Esri-channel presence. Customer logos span the U.S. Army, U.S. Air Force, U.S. Army Corps of Engineers, FDIC, VTA, MBTA, multiple state and municipal emergency management agencies (KYEM, PEMA, DC HSEMA, SFDEM, Harris County TX, Prince William County VA, Holland MI, Loudoun County VA, Denver CO), and utilities such as Basin Electric, Enbridge, Dominion Energy, and Luck Stone.
Bent Ear Solutions firmographics
Firmographics- Name
- Bent Ear Solutions
- Legal name
- Bent Ear Solutions
- Website
- https://bentearsolutions.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bent Ear Solutions is a Service-Disabled Veteran-Owned Small Business and Esri Gold Partner that consults for government agencies, utilities, and emergency management organizations, optimizing existing GIS, Microsoft 365, and AWS investments and integrating partner data sources such as Whisker Labs Ting Insights into ArcGIS-based operational awareness platforms.
- Ownership category
- akta.pro rank
Bent Ear Solutions industry classification
Industry- Product category
- GIS & Emergency Management Consulting Services
- NAICS
- Management Consulting Services (54161), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Remote Sensing & Earth Observation Analytics (Satellite/UAV/LiDAR, Image Processing) (EUAHAKAD)
Keywords
Where Bent Ear Solutions is headquartered
LocationHeadquarters
- HQ city
- Alexandria
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Bent Ear Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure
Revenue model
- GIS and Technology Optimization Consulting Services: BES provides professional consulting services to government agencies, utilities, and emergency management organizations. The company does not sell software; instead, it helps clients maximize the value of technology they already own through optimization, configuration, and operational alignment services. Revenue is derived from professional services engagements, likely structured as project-based or retainer consulting contracts with government and utility clients.
- Data Services (DaaS): BES offers Data Services that turn cutting-edge data sources (such as Ting Insights real-time power outage data) into geospatial intelligence for decision-makers. This is delivered as a pipeline/processing service integrated into clients' GIS platforms.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Bent Ear Solutions product offering
Product offeringCore offering
Bent Ear Solutions is a GIS and technology optimization consulting firm that helps government agencies, utilities, and emergency management organizations maximize the value of technology they already own. It does not sell software; instead it configures and aligns existing Esri ArcGIS, Microsoft 365, and AWS investments to deliver real-time operational awareness, and integrates external data feeds (e.g., Ting Insights power-grid data) into ArcGIS as geospatial intelligence.
Product overview
Bent Ear Solutions (BES) is a Service-Disabled Veteran-Owned Small Business that operates as a GIS and technology optimization consulting firm, not a software product company. The company helps government agencies, utilities, and emergency management organizations maximize their existing technology investments. Their core offerings include: (1) GIS Technology Optimization Services leveraging Esri ArcGIS platforms; (2) Data Services (DaaS) that integrate external data sources like Ting Insights power outage data into ArcGIS as GIS-ready layers; (3) Emergency Alerting: Message Design Training including the IPAWS Message Design Dashboard; (4) Operationalize Your Plans consulting for governance, SOPs, and training programs; and (5) specialized Law Enforcement GIS Solutions. The company does not sell standalone software products but provides consulting services to help clients optimize and integrate their existing technology stacks.
Differentiator
Problem solved
Functional benefit
Brands
- Ting Insights: A real-time power outage data service developed in partnership with Whisker Labs, providing hyper-granular electrical and outage data from over 1.3M+ sensors integrated into Esri ArcGIS platforms for emergency managers and utility operators.
Products and services
- GIS Technology Optimization Services Consulting services that help government agencies, utilities, and emergency management organizations optimize their existing Esri ArcGIS platforms and technology investments rather than purchasing new software, delivering real-time, actionable operational awareness.
- Data Services (DaaS) A data pipeline and processing service that turns cutting-edge external data sources (such as Ting Insights real-time power outage data) into GIS-ready feature layers integrated into clients' ArcGIS platforms for decision makers across public safety and critical infrastructure.
- Ting Insights Power Outage Data Integration A real-time power grid intelligence service that integrates Whisker Labs' Ting Insights data from 1.3M+ sensors into Esri ArcGIS as instantly available feature layers, providing street-level power outage visibility for EOCs and utility operators.
- Emergency Alerting: Message Design Training (Learn2Warn) Training, including the free IPAWS Message Design Dashboard training, teaching the social science behind effective emergency alerts such as wildfire warnings and missing persons alerts, developed in partnership with FEMA IPAWS and the University at Albany.
- Operationalize Your Plans Consulting service that helps organizations operationalize emergency plans by developing plans, policies, and procedures, technology governance, SOP development, and training/exercise programs that integrate solutions into everyday operations.
- Law Enforcement GIS Solutions GIS and technology optimization solutions for law enforcement agencies enabling interoperability between CAD, 911, and GIS systems, multimodal operational awareness, and AI-powered data analysis for crime fighting and officer safety.
Quantifiable outcome
- 120 counties provided with a scalable common operating picture (KYEM KERMIT system)
- +3 more outcomes
Companies that use Bent Ear Solutions
Customer profileNamed customers26 records
Segments5 records
Ideal customer profiles3 records
Bent Ear Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature5 records
Bent Ear Solutions partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, supporting and flagship.
- Whisker Labs / Ting InsightscoreBES partnered with Whisker Labs to integrate Ting Insights real-time power grid intelligence — drawing from over 1.3 million sensors — directly into Esri ArcGIS as instantly available feature layers. This partnership enables EOCs and utility operators to access street-level power outage visibility without requiring email or login, delivering actionable grid intelligence within hours of events such as Winter Storm Fern.
- FloodMappsupportingBES partnered with FloodMapp to deliver a joint webinar on storm-proofing critical networks. The partnership combines BES's GIS and operational awareness expertise with FloodMapp's real-time flood intelligence capabilities to help utilities and emergency managers prepare for hurricane season and improve crew safety, asset staging, and post-storm recovery.
- IAEM (International Association of Emergency Managers)flagshipBES has been a top-tier Driving Partner for the IAEM annual conference for three consecutive years, hosting the President's Reception at IAEM 2025 in Louisville, KY. BES exhibits at Booth #236 and showcases innovations in emergency management including Ting Insights.
- University at Albany (School of Criminal Justice)supportingBES partnered with the University at Albany and FEMA IPAWS to co-host a free virtual webinar on the social science behind effective emergency alerts, covering wildfire warnings, missing persons alerts, jargon, and the Message Design Dashboard.
- EsricoreBES is an Esri Gold Partner — the highest tier of Esri's partner network — specializing in ArcGIS platform solutions. As a Gold Partner, BES leverages Esri's GIS technology to build customized operational awareness and situational intelligence solutions for government, utilities, and emergency management clients.
- MicrosoftcoreBES is a Microsoft technology partner specializing in Microsoft 365 and Teams integration. BES helps clients integrate their operational data and workflows into Microsoft Teams and Slack to enable seamless communication and data sharing during both daily operations and emergency events.
- Amazon Web Services (AWS)coreBES is an AWS cloud computing partner, utilizing AWS infrastructure to deploy and host GIS solutions and operational awareness platforms for its government and utility clients.
- The Warn RoomsupportingBES is an Alert Training Partner with The Warn Room, collaborating on emergency alerting and message design training to help organizations craft more effective emergency communications.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Bent Ear Solutions competitors and assessment
Company assessmentOthers
- Esri: Esri is the dominant GIS platform vendor and BES's core technology partner (Gold tier). While primarily a platform enabler rather than direct competitor, Esri's own services organization and partner network dynamics materially shape BES's go-to-market and margins.
Emerging players
- Dataminr: Dataminr delivers AI-based real-time event and risk detection for enterprise, public sector, and emergency management clients. It is an emerging competitor in the real-time alerting and situational awareness layer adjacent to BES's Whisker Labs-integrated Data Services.
Broad incumbents
- ICF International: ICF is a large global consulting firm with a substantial emergency management, homeland security, and energy/utility practice serving federal, state, and utility clients. It competes with BES on larger emergency management and grid resilience pursuits.
- Palantir Technologies: Palantir provides government data analytics and operational platforms used by federal, defense, and emergency response agencies for situational awareness. Its Foundry/Gotham offerings increasingly overlap with the GIS-driven Common Operating Picture use cases BES addresses.
- Booz Allen Hamilton: Booz Allen Hamilton is a major federal consulting firm with deep emergency management, civil government, and defense practices. It is a frequent prime contractor on FEMA-adjacent and GIS-enabled federal programs where BES competes as a subcontractor or small-business partner.
- Tyler Technologies: Tyler Technologies is a large government software provider serving public safety, courts, and emergency management agencies. Its broad public-sector footprint and adjacent product portfolio make it a potential competitor or channel partner to BES in state and local EMA deals.
Direct peers
- Hagerty Consulting: Hagerty Consulting is a national emergency management and homeland security consulting firm supporting government clients with preparedness, response, and recovery services. It competes for similar state EMA and federal emergency management engagements as BES.
- Witt O'Brien's (One Concern): Witt O'Brien's is an emergency management and resilience consulting firm serving public-sector clients with crisis response, preparedness, and recovery services — directly comparable to BES's emergency management consulting motion and customer base.
- GeoComm: GeoComm provides GIS-based public safety, 911/NG911, and emergency response mapping services to government and emergency management clients. It is the closest direct peer to BES, operating in the same Esri-centric GIS-for-public-safety niche with overlapping state and local government customers.
- ESi (Engineering Solutions Inc.): ESi provides engineering, environmental, and emergency management consulting to public and private clients, including emergency preparedness and incident response services. Its public-sector emergency management practice overlaps with BES's government and utility engagements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Bent Ear Solutions social profiles
Digital presenceBent Ear Solutions compliance and trust
Trust signalCompliance2 records
Bent Ear Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bent Ear Solutions leadership team
Management profileNumber of profiles
Profiles12 records
Bent Ear Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bent Ear Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bent Ear Solutions
What does Bent Ear Solutions do?
Bent Ear Solutions is a GIS and technology optimization consulting firm that helps government agencies, utilities, and emergency management organizations maximize the value of technology they already own. It does not sell software; instead it configures and aligns existing Esri ArcGIS, Microsoft 365, and AWS investments to deliver real-time operational awareness, and integrates external data feeds (e.g., Ting Insights power-grid data) into ArcGIS as geospatial intelligence.
Is Bent Ear Solutions a public or private company?
Bent Ear Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bent Ear Solutions founded?
Bent Ear Solutions was founded in 2017. It employs 11 to 50 people.
Where is Bent Ear Solutions based?
Bent Ear Solutions is headquartered in Alexandria, United States, in the North America region.
How does Bent Ear Solutions make money?
Two revenue lines are on record. GIS and Technology Optimization Consulting Services are the primary driver. The others are data Services (DaaS).
Who are Bent Ear Solutions's main competitors?
Esri is listed as an others. Dataminr is listed as an emerging player. Broad incumbents are ICF International, Palantir Technologies, Booz Allen Hamilton and Tyler Technologies. Direct peers are Hagerty Consulting, Witt O'Brien's (One Concern), GeoComm and ESi (Engineering Solutions Inc.).
Does Bent Ear Solutions have an API?
No public API is recorded for Bent Ear Solutions.
What industry is Bent Ear Solutions in?
Bent Ear Solutions's product category is GIS & Emergency Management Consulting Services. Its primary akta.pro industry code is EUAHAKAD, Remote Sensing & Earth Observation Analytics (Satellite/UAV/LiDAR, Image Processing). Its NAICS code is 54161 and its SIC code is 8742.