Robins Row
Robins Row is an FCA-regulated independent UK insurance broker founded in 1867, arranging rural, agricultural, commercial, high net worth, and personal cover across three regional offices through dedicated account handlers.
- Company typePrivate
- Founded1867
- HeadquartersLong Melford, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Robins Row does
Robins Row (legal entity: Robins Row Limited) is an FCA-authorised (FRN 308259) independent insurance intermediary incorporated in England and United Kingdom, tracing its origins to 1867 when founder Mr. CJN Row, a stationmaster, began selling accident insurance to railway passengers. The firm operated as CJN Row and Sons until a 2014 rebrand to its current name, and now operates from three regional offices located in North Warnborough (Hampshire), Sudbury (Suffolk), and Bognor Regis (Sussex), serving clients locally and across the United Kingdom.
The company places a portfolio of 18 insurance products organised across four segments: Rural (agricultural fleet, bloodstock, engineering and safety, estate, farm combined, and Rural Protect underwritten by AXA Insurance Plc), Commercial (business liability, legal indemnities via J W Lear, manufacturing and wholesale, motor trade, professional indemnity, property owners and landlords, retail/office/hospitality, and tradesman), Private Clients (high net worth households), and Personal (household, motor, travel). Distribution is sales-led through dedicated account handlers who provide tailored advice, ongoing policy administration, and renewal management; marketing channels are direct customer engagement, referrals, and the corporate website. Partnerships with specialist carriers and service providers (AXA, J W Lear, rradar) extend the firm's reach into legal-protection, legal-indemnities, and legal-advice capabilities that complement pure insurance placement.
Robins Row's revenue model is commission-led: primary income is commission received from insurers on placed and renewed business (taken upon receipt of cleared client funds), supplemented by a £25 administration fee on consumer policies for new business, renewals and mid-term adjustments, and commission from arranging premium finance through third-party finance providers. Pricing is quote-based per individual risk and is not publicly disclosed. The firm is privately held with no disclosed parent company, institutional investors, or funding rounds, and has been bootstrapped throughout its operating history.
Robins Row firmographics
Firmographics- Name
- Robins Row
- Legal name
- Robins Row Limited
- Website
- https://robinsrow.co.uk
- Company type
- Private
- Founded year
- 1867
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Robins Row is an FCA-regulated independent UK insurance broker founded in 1867, arranging rural, agricultural, commercial, high net worth, and personal cover across three regional offices through dedicated account handlers.
- Ownership category
- akta.pro rank
Robins Row industry classification
Industry- Product category
- Insurance Brokerage / General Insurance Intermediary
- NAICS
- Insurance Agencies and Brokerages (524210), Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Mid-Market Commercial Package (Package Policies) (FSAJAFAB)
- akta.pro secondary industries
- Fine Art, Jewelry & Specie (FSAJAGAL), Standard Personal Auto Insurance (Liability, Collision & Comprehensive) (FSAJAAAA), Mixed-Use / Commercial Condominium BOP (FSAJAFAO), Nonprofit / Social Services BOP (FSAJAFAM)
Keywords
Where Robins Row is headquartered
LocationHeadquarters
- HQ city
- Long Melford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Robins Row business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Insurance Commission: Robins Row is primarily remunerated through commission received from insurers when placing or renewing insurance business. Commission is taken upon receipt of cleared client funds prior to payment of premium to the insurer.
- Administration Fees: Fees charged for insurance arrangement, amendments, renewals and cancellations. For consumers, a £25 charge is applied for new business, renewals and mid-term adjustments.
- Premium Finance Commission: When clients choose to pay premiums by instalments through a finance provider, Robins Row receives commission for arranging the financing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Quote-based insurance pricing tailored to individual requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
Robins Row product offering
Product offeringCore offering
Robins Row is an independent FCA-authorised insurance intermediary (FRN 308259) that arranges tailored general insurance policies on behalf of clients across four segments: rural and agricultural insurance, commercial business insurance, high net worth private client insurance, and personal lines (household, motor and travel). The firm places cover with a curated panel of trusted insurance providers and manages the full lifecycle through dedicated account handlers. Premiums are quote-based with a £25 consumer administration fee applied for new business, renewals and mid-term adjustments.
Product overview
Robins Row is an independent insurance intermediary offering a comprehensive portfolio of insurance products across four main categories: Rural (Agricultural Fleet, Bloodstock, Engineering & Safety, Estate, Farm Combined, and Rural Protect), Commercial (Business Liability, Legal Indemnities, Manufacturing & Wholesale, Motor Trade, Professional Indemnity, Property Owners & Landlords, Retail/Office/Hospitality, and Tradesman), Private Clients (High Net Worth Households), and Personal (Household, Motor, and Travel). Operating since 1867, the company provides tailored insurance policies through a network of trusted insurance providers, with dedicated account handlers managing policies from initial advice through renewals.
Differentiator
Problem solved
Functional benefit
Products and services
- Farm Combined Insurance Multi-coverage insurance protecting livestock, buildings, machinery, agricultural produce, business interruption, personal accidents and liability under one policy for farmers and agricultural businesses.
- Agricultural Fleet Insurance Insurance coverage for farming vehicles including tractors, quad bikes, harvesters, specialist vehicles and trailers, with options for vintage tractors, young drivers, breakdown cover and legal expenses, for farm operators and agricultural contractors.
- Bloodstock Insurance Equine insurance covering horses from birth through life, including mortality, veterinary fees, fertility complications and financial loss from competition or travel, for horse owners and breeders.
- Engineering & Safety Insurance Coverage for engineering equipment inspections, safety compliance and insurance protection for agricultural machinery including lifting gear, boilers, pressure systems and tractors, for farms and rural businesses.
- Estate Insurance Comprehensive coverage for estates including listed buildings, contents, fine art, antiques, jewellery, classic cars and special events such as weddings and concerts, for estate owners.
- Rural Protect Legal protection and liability coverage for farms including defence protection for directors and officers, employment practice liability and regulator investigation costs, underwritten by AXA Insurance Plc.
- Business Liability Insurance Commercial liability coverage protecting businesses against legal costs from public injury claims, faulty products, data breaches and employment practice liability.
- Legal Indemnities Insurance Property title protection insurance covering boundary disputes, contaminated land, planning permissions, missing documents and defective title issues, delivered through partner J W Lear.
- Manufacturing & Wholesale Insurance Insurance solutions for manufacturing and wholesale businesses covering machinery breakdowns, inventory losses and liability concerns with tailored policies including engineering insurance and environmental liability.
- Motor Trade Insurance Coverage for motor trade businesses and vehicle fleets including material damage, commercial legal expenses, engineering inspection, road risk cover and service indemnity.
- Professional Indemnity Insurance Protection for businesses against negligence claims including defence costs, compensation cover, legal expenses, professional negligence, copyright infringement and loss of data.
- Property Owners & Landlords Insurance Coverage for property portfolios including owners' liability, loss of rent, trace and access, landlords' legal expenses, terrorism cover and unoccupied properties, for landlords and property owners.
- Retail, Office & Hospitality Insurance Insurance policies for retail, office and hospitality businesses covering public liability, employers' liability, management liability, commercial legal expenses, buildings, stock, cyber liability and data loss.
- Tradesman Insurance Comprehensive coverage for tradespeople including plumbers, builders, carpenters and electricians covering tools, equipment, contract works, employers' liability, public liability and professional indemnity.
- High Net Worth Household Insurance Bespoke coverage for high-value properties including listed buildings, fine art, antiques, jewellery, classic cars, outbuildings, swimming pools and agreed value cover for valuable assets, for high net worth households.
- Household Insurance Buildings and contents coverage for homes including new-for-old cover, non-standard properties, listed buildings, fire, flood, storm damage, accidental damage and subsidence protection, for individual homeowners.
- Motor Insurance Vehicle coverage including comprehensive, third party fire and theft, breakdown cover, GAP insurance, excess protection, agreed value for classic cars, motorbike cover and trailers, for individual motorists.
- Travel Insurance Travel coverage including annual or single-trip cover, pre-existing medical conditions, cruise cover, adventure holidays, winter sports, long-stay travel up to 24 months and high-risk locations, for individual travellers.
Companies that use Robins Row
Customer profileSegments4 records
Ideal customer profiles4 records
Robins Row technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Robins Row partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and supporting.
- AXA Insurance PlccoreAXA Insurance Plc serves as the underwriter for Robins Row's Rural Protect policy, providing comprehensive liability and legal protection coverage for agricultural businesses. This partnership enables Robins Row to offer watertight policies underwritten by world-leading insurance providers.
- J W LearcoreJ W Lear is a trusted partner providing specialized legal indemnities insurance expertise. The partnership offers clients access to experienced legal indemnity underwriters with in-depth knowledge of legal issues that can arise without proper insurance coverage, including property title defects and related risks.
- rradarsupportingrradar provides professional legal advice services integrated with Robins Row's Rural Protect insurance policy. This partnership delivers clear guidance and professional legal advice to agricultural clients facing regulatory challenges, land disputes, or legal proceedings.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Robins Row competitors and assessment
Company assessmentDirect peers
- Bluefin Insurance Group: UK commercial and specialty lines insurance broker with expertise in manufacturing, wholesale, retail, hospitality and tradesman insurance. Directly comparable to Robins Row's commercial segment portfolio and similarly positioned as a mid-market advisory broker rather than a mass-market aggregator.
- Towergate Insurance: UK commercial and personal lines insurance broker offering business liability, motor trade, professional indemnity, and property owner covers that directly overlap Robins Row's commercial segment. Comparable mid-market commercial intermediary with multiple regional offices, although Towergate operates at materially greater scale.
- Lycetts: UK insurance broker specialising in rural, agricultural, equine, and high net worth insurance since the early 1800s. Lycetts is one of the closest direct comparables to Robins Row given overlapping product mix in farm, bloodstock, estate and HNW household lines and a similar specialist, relationship-led distribution model.
- Hagerty UK: Specialist classic and collector vehicle insurance provider with UK operations. Comparable to Robins Row's motor and HNW product lines around agreed-value classic cars, valuable collections, and enthusiast vehicles, serving overlapping affluent enthusiast customer segments.
- Adrian Flux: UK specialist broker focused on non-standard personal lines, classic and modified cars, high net worth household, and niche personal insurance. Comparable to Robins Row's private clients and personal insurance offerings, particularly for HNW, classic car, and complex household risks that require bespoke placement.
- H&H Insurance Brokers: UK broker within the H&H Group focused on rural, farm, equine and country insurance. Highly comparable to Robins Row's rural and bloodstock portfolio, serving a similar farming and equestrian customer base across northern England and borders, with overlapping product offerings in farm combined and estate covers.
Broad incumbents
- Aon UK: Global insurance and reinsurance brokerage with a significant UK commercial and personal lines presence. Competes with Robins Row for mid-market commercial and high net worth business but operates globally with vastly greater scale and proprietary risk analytics capabilities.
- NFU Mutual: UK mutual insurer and broker with dominant share in rural, farm and agricultural insurance. Competes with Robins Row for the same rural and agricultural customer base but operates at vastly greater scale as a risk-bearing mutual with national agency network, making it the most relevant broad incumbent in the firm's core rural segment.
- Howden Insurance Brokers: Large UK mid-market insurance broker offering commercial, personal and specialty lines through a national network. Overlaps directly with Robins Row across commercial liability, motor trade, property owners and high net worth products, and is an active consolidator of smaller niche brokers.
- Marsh UK: Global insurance broker and risk advisor with extensive UK operations across commercial, specialty, and personal lines. Directly competitive with Robins Row on commercial liability, professional indemnity, and property portfolios for mid-market clients, albeit at dramatically larger scale and broader product breadth.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Robins Row social profiles
Digital presenceRobins Row compliance and trust
Trust signalCompliance1 record
Robins Row financial estimates
Financial estimateRevenue estimate
Valuation estimate
Robins Row leadership team
Management profileNumber of profiles
Robins Row funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Robins Row M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Robins Row
What does Robins Row do?
Robins Row is an independent FCA-authorised insurance intermediary (FRN 308259) that arranges tailored general insurance policies on behalf of clients across four segments: rural and agricultural insurance, commercial business insurance, high net worth private client insurance, and personal lines (household, motor and travel). The firm places cover with a curated panel of trusted insurance providers and manages the full lifecycle through dedicated account handlers. Premiums are quote-based with a £25 consumer administration fee applied for new business, renewals and mid-term adjustments.
Is Robins Row a public or private company?
Robins Row is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Robins Row founded?
Robins Row was founded in 1867. It employs 11 to 50 people.
Where is Robins Row based?
Robins Row is headquartered in Long Melford, United Kingdom, in the Europe region.
How does Robins Row make money?
Three revenue lines are on record. Insurance Commission is the primary driver. The others are administration Fees and premium Finance Commission.
Who are Robins Row's main competitors?
Direct peers on record are Bluefin Insurance Group, Towergate Insurance, Lycetts, Hagerty UK, Adrian Flux and H&H Insurance Brokers. Broad incumbents are Aon UK, NFU Mutual, Howden Insurance Brokers and Marsh UK.
Does Robins Row have an API?
No public API is recorded for Robins Row.
What industry is Robins Row in?
Robins Row's product category is Insurance Brokerage / General Insurance Intermediary. Its primary akta.pro industry code is FSAJAFAB, Mid-Market Commercial Package (Package Policies), with a secondary code of FSAJAGAL, Fine Art, Jewelry & Specie. Its NAICS code is 524210 and its SIC code is 6411.