Shalom Health Care Center

What Shalom Health Care Center does

Shalom Health Care Center is a private, nonprofit Federally Qualified Health Center (FQHC) headquartered in Indianapolis, Indiana, founded circa 2003. It operates three primary care clinic locations (34th Street, 56th Street, and N. Meridian Street) alongside 26-28 school-based clinics in partnership with Indianapolis Public Schools, Speedway School District, and charter schools. The organization delivers comprehensive primary care including OB/GYN, integrated behavioral health, HIV prevention and care (via the Marion County Ryan White Program), chronic disease management, acute condition treatment, health promotion, and school-based pediatric services. Its patient population is predominantly uninsured and underinsured, with explicit outreach to the Latinx and Black communities of Indianapolis; multilingual English/Spanish staff and a mobile clinic launched in 2020 extend care into underserved neighborhoods regardless of ability to pay.

The center operates on a Patient-Centered Medical Home (PCMH) model certified by the NCQA, using the eClinicalWorks electronic health records platform with a patient portal, the Healow mobile application for telehealth and appointment booking, JotForm-based intake forms, and a clinical information exchange that supports care continuity across providers. Technology infrastructure also includes systematic collection of social determinants of health data (housing, food security, transportation), which contributed to the 2025 HRSA Advancing Health Information Technology for Quality Badge. HIPAA-compliant privacy practices are published, and in February 2026 the organization confirmed 100% full compliance with all federal Health Center Program requirements following its 2025 Operational Site Visit.

Revenue is generated through a diversified mix: federal HRSA grant funding (grant H80CS00880) as an FQHC, Medicaid/Medicare/private insurance reimbursement, a sliding fee discount program scaled to family size and income, private foundation grants and individual donations as a 501(c)(3), and Ryan White Program funding for HIV/AIDS services. In the most recent reported year the organization served 13,233 patients across its primary care clinics, school-based clinics, and mobile clinic, with programs reaching 5,000+ HIV clients screened over three years, 1,295 mental health clients annually, and 312 substance use clients annually. The center is consumer-governed, with at least 51% of board members required to be active patients of the clinic, and operates without a parent company or external equity ownership.

Name

Shalom Health Care Center

Legal name

Shalom Health Care Center, Inc.

Website

https://shalomhealthcenter.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Shalom Health Care Center is a nonprofit Federally Qualified Health Center in Indianapolis operating three primary care clinics and 26-28 school-based clinics, delivering primary, behavioral, OB/GYN, and HIV care to uninsured and underinsured populations on a sliding fee scale.

Ownership category

akta.pro rank

Product category

Community Health Center (Primary Care)

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), After-Hours & Walk-In Primary Care Clinics (HLAFADAH), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Community health center
• Primary care services
• Behavioral health services
• HIV prevention care
• School based clinics

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Federal Grants and HRSA Funding: Shalom receives federal funding from the Department of Health and Human Services through the Health Resources and Services Administration (HRSA) under grant number H80CS00880 for Community Health Center Programs, with 15% percentage financed with nongovernmental sources. This provides operational funding as a Federally Qualified Health Center (FQHC).
2. Patient Fees and Sliding Fee Scale: Services offered on a sliding fee scale based on family size and income. Patients pay discounted rates determined by their financial situation, ensuring affordability for uninsured and underinsured populations.
3. Insurance Reimbursement: Revenue from Medicaid, Medicare, and private insurance plans for covered services provided to enrolled patients.
4. Private Grants and Donations: Funding from private foundations and individual donors to support clinic operations, capital improvements, and special programs for underserved populations. 501(c)(3) not-for-profit organization.
5. Ryan White Program Funding: Receives funding from the Marion County Ryan White Program for HIV/AIDS services, providing testing, treatment, and prevention services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Shalom Health Care Center is a Federally Qualified Health Center (FQHC) operating three primary care clinics and 26–28 school-based clinics in Indianapolis, Indiana. The center delivers comprehensive, patient-centered primary care, OB/GYN, behavioral health, chronic disease management, acute care, HIV prevention and care, telemedicine, and mobile clinic services, with a sliding fee discount program that ensures access regardless of insurance status or ability to pay.

Product overview

Shalom Health Care Center is a Patient-Centered Medical Home (PCMH) offering comprehensive primary care and integrated behavioral health services. The organization operates three primary care clinics and 28 school-based clinics in Indianapolis, providing services including Primary Care, OB/GYN, Behavioral Health, Telemedicine (via Healow app), Health Promotion, Chronic Disease Management, Acute Condition Treatment, HIV Prevention & Care, Mobile Clinic, and School-Based Clinics. Patient access is facilitated through an eClinicalWorks Patient Portal and Healow mobile app. The center operates on a sliding fee discount program and Prescription Assistance Program to ensure affordability regardless of patients' insurance status.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services including annual physicals, well woman exams, well child exams, immunizations, cancer prevention and screenings, chronic disease screenings, and family planning for individuals and families in Indianapolis.
• OB/GYN Services Obstetrics and gynecology services including monitoring and treatment during pregnancy, childbirth and postpartum, reproductive and preventive health, gynecological complications, and family planning.
• Behavioral Health Integrated mental health screening and treatment for common behavioral health concerns alongside physical health, including depression, anxiety, and substance use disorder support.
• Telemedicine Telehealth services accessed through the Healow mobile app, allowing patients to access mobile health services from home.
• Health Promotion Preventive health services including annual physicals, well woman exams, well child exams, immunizations, smoking cessation, cancer prevention and screenings, HIV screening, and PrEP.
• Chronic Disease Management Management services for chronic conditions including high blood pressure, diabetes, depression, anxiety, high cholesterol, asthma, allergies, arthritis, COPD, and substance use disorders.
• Acute Condition Treatment Treatment for acute conditions such as respiratory infections, abdominal pain, urinary tract infections, skin problems, injuries, sexually transmitted infections, vaginal concerns, and headaches.
• HIV Prevention & Care Comprehensive HIV/AIDS services including free and confidential HIV testing, PrEP navigation, mental health services, and substance abuse condition services, supported by the Marion County Ryan White Program.
• Mobile Clinic Mobile healthcare services bringing primary care, substance use disorder treatment, behavioral health, and HIV testing and education directly to underserved neighborhoods and organizations.
• School-Based Clinics Health services provided at 26–28 school-based clinics throughout Indianapolis Public Schools, Speedway School District, and charter schools, serving students during school hours at no extra charge to families.

Quantifiable outcome

• 13,233 patients served in 2024
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered major, core and minor.

• Indiana Primary Health Care AssociationmajorStrategic or Co-development PartnerState association supporting and representing primary health care centers in Indiana.
• Indianapolis Public Schools (IPS)coreStrategic or Co-development PartnerPartnership to operate school-based clinics in IPS schools providing health services to students at no cost to families.
• Speedway School DistrictcoreStrategic or Co-development PartnerPartnership to operate school-based clinics in Speedway schools providing health services to students at no cost to families.
• Marion County Public Health Department (MCPHD)majorStrategic or Co-development PartnerPartner for culturally sensitive HIV prevention programs including 'For The Culture' campaign targeting Black population on west side of Indianapolis.
• Midwest AIDS Training and Education Center (MATEC)minorStrategic or Co-development PartnerProvider of HIV/AIDS training and education that led Shalom's three-year HIV/AIDS project.
• Indiana Department of HealthmajorStrategic or Co-development PartnerPartner in Community Health Improvement Initiative (CHII) to reduce HIV-related disparities in African American MSM community and youth.
• Latinos Unidos contra el VIH CommitteeminorStrategic or Co-development PartnerCommittee organizing National Latinx Aids Awareness Day in Indianapolis. Shalom participates to provide resources to Latinx community.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Open Door Health Services: Indiana FQHC delivering primary medical, dental, and behavioral health care on a sliding-fee basis — closely comparable as an FQHC serving underserved populations.
• HealthNet: Indianapolis-based FQHC providing primary care, behavioral health, and prenatal services to underserved populations — directly comparable to Shalom in mission, FQHC status, and Indianapolis footprint.
• Aspire Indiana Health: Indiana-based FQHC-like provider offering primary care, behavioral health, and addiction services across multiple counties — comparable in mission and integrated-care model.
• Family Health Centers of Indianapolis: Indianapolis-based community health center providing primary care and behavioral health regardless of ability to pay — directly comparable FQHC peer in the same market.
• Damien Center: Indianapolis nonprofit providing HIV/AIDS care, primary care, and supportive services to underserved populations — directly comparable to Shalom's HIV Prevention & Care program.

Broad incumbents

• Eskenazi Health: Marion County's public safety-net health system operating hospital, primary care, and community health services — overlapping significantly with Shalom's patient base and service lines.
• Indiana University Health: Indiana's largest academic health system, increasingly expanding into community-based primary care and Medicaid populations — broad incumbent competing for similar patient segments.

Emerging players

• Centerstone: National nonprofit provider of behavioral health, addiction, and integrated primary care services — overlapping with Shalom's integrated behavioral health and substance use offerings.

Others

• Marion County Public Health Department: Local public health authority partnering with Shalom on HIV prevention initiatives and population health — adjacent regulator/partner rather than direct competitor.

Regional players

• Wayne Health: Michigan-based FQHC-like provider of primary and specialty care to underserved populations — comparable mission and patient mix in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ShalomHCCindy
• Facebookfacebook.com/ShalomHealthCenter
• LinkedInlinkedin.com/company/shalom-health-care-center
• Instagraminstagram.com/shalomhealthindy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shalom Health Care Center