Family Health Centers

What Family Health Centers does

Family Health Centers of Southern Indiana (legal entity: Family Health Center of Clark County, Inc.) is a private nonprofit Federally Qualified Health Center that has operated continuously since opening its first clinic in Jeffersonville, Indiana in February 1992. The organization delivers primary medical, dental, behavioral health, chiropractic, maternal and child health, immunization, and case management services to low-income, underinsured, and uninsured residents of Clark, Floyd, and Harrison counties in Southern Indiana through five fixed clinic sites (Jeffersonville, New Albany, Corydon, Clarksville) and a 2-chair mobile dental unit acquired in September 2022. Services are operated under a patient-centered medical home model coordinated across specialties, hospitals, and community resources, with electronic health records, an online patient portal for English- and Spanish-language registration, extended weekday hours, and Saturday appointment availability.

The underlying technology stack is functional rather than differentiated, centered on EHR systems, online patient forms, and a website (fhcenters.org) serving as the primary digital touchpoint; there is no evidence of proprietary software, AI/ML capabilities, or mobile applications. Operating technology differentiators are practical: a sliding fee scale tied to Federal Poverty Level guidelines, bilingual digital intake, walk-in and after-hours access, and FTCA malpractice coverage that routes claims against the U.S. government rather than the provider.

The business model is a hybrid nonprofit funding stack rather than a conventional revenue engine. Cash inflows combine HRSA federal grants through the Bureau of Primary Health Care, state community health center support, Medicaid and Medicare prospective payments, sliding-fee collections from uninsured patients, Metro United Way and Horseshoe Foundation charitable contributions, and American Rescue Plan Act capital grants. Growth to date has been driven primarily by federal grant cycles (notably ARP in 2022) rather than organic revenue reinvestment, and the customer base is concentrated in government payer programs serving a geographically narrow Southern Indiana footprint. The organization publicly disclosed a data security incident in June 2026 that potentially exposed patient personal and health information.

Name

Family Health Centers

Legal name

Family Health Center of Clark County, Inc

Website

https://fhcenters.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Health Centers of Southern Indiana is a nonprofit Federally Qualified Health Center operating five clinics and a mobile dental unit across Clark, Floyd, and Harrison counties, delivering primary medical, dental, behavioral, and maternal health services to low-income, underinsured, and uninsured residents.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health center
• Primary care services
• Federally qualified health center
• Dental care services
• Sliding fee healthcare

Headquarters

HQ city

Jeffersonville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Federal Health Center Funding: HHS funding through the Health Resources and Services Administration (HRSA) as a Federally Qualified Health Center (FQHC). The organization has Federal Public Health Service deemed status under the Federal Tort Claims Act.
2. State Funding: State-funded community health center support for Jeffersonville and affiliated locations.
3. Donations and Charitable Support: Support from local charitable donors, private donors, and Metro United Way sponsorship.
4. Medicaid and Medicare Payments: Accepts Medicaid and Medicare insurance plans as payer sources.
5. Sliding Fee Scale Collections: Reduced-cost services based on income for uninsured patients using Federal Poverty Level guidelines.
6. Grant Funding: American Rescue Plan Act (ARP) grant funding used to establish Clarksville location in August 2022 and purchase mobile dental unit in September 2022.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Family Health Centers of Southern Indiana (FHCSI) is a Federally Qualified Health Center (FQHC) that delivers primary medical, dental, behavioral health, chiropractic, and maternal/child health services to low-income, underinsured, and uninsured residents across Southern Indiana. Services are provided through five physical locations and a mobile dental unit, with a sliding fee scale based on income and acceptance of Medicaid and Medicare.

Product overview

Family Health Centers of Southern Indiana operates as a network of five healthcare locations (Jeffersonville, New Albany, Corydon, Clarksville) plus a Mobile Dental Unit, functioning as a Federally Qualified Health Center. The organization provides integrated primary care services including internal medicine, family practice, dental care (including mobile dental), behavioral health, chiropractic services, and maternal/child health clinics. The center operates a patient-centered medical home model, coordinating care across specialty services, hospitals, and community resources while offering extended hours and after-hours provider access. Services are provided regardless of ability to pay, with Medicaid/Medicare acceptance and a sliding fee scale for uninsured patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services (Internal Medicine and Family Practice) Comprehensive internal medicine and family practice services provided by board-certified physicians and nurse practitioners, offering acute care for conditions such as colds, flu, and strep throat, along with preventative health screenings, chronic disease management (diabetes, hypertension), and immunizations for residents of Southern Indiana.
• Dental Services General dental care services delivered at the Jeffersonville location and through a mobile dental unit, staffed by licensed dentists for adult and pediatric patients of Family Health Centers.
• Mobile Dental Unit A 2-chair, full-service mobile dental unit that travels to underserved areas in southern Indiana to provide dental care to populations with limited access to oral healthcare.
• Integrated Behavioral Health Services Mental health and behavioral health services integrated with primary care to address patients' psychological well-being alongside physical health needs.
• Chiropractic Services Chiropractic care services provided by Dr. Courtney Bell at the Jeffersonville location, including spinal adjustments and related treatments.
• Maternal/Child Health Clinic Specialized clinic services for mothers and children available in Clark and Floyd counties, offering pregnancy tests and maternal health care.
• Immunizations Vaccination services providing immunizations for patients across all FHCSI locations.
• Case Management Care coordination and case management services to help patients navigate healthcare needs and access appropriate services across the broader healthcare system.
• Discounted Prescription Drug Assistance Programs Programs to help patients access discounted or subsidized prescription medications.

Quantifiable outcome

• Sliding fee scale reduces out-of-pocket costs for uninsured patients based on income level
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Metro United WaycoreStrategic or Co-development PartnerMetro United Way is a sponsored organization partner of Family Health Centers. The relationship provides funding support and community visibility, helping FHCSI maintain operations and serve the Southern Indiana community for over 30 years.
• National Health Service CorpsminorStrategic or Co-development PartnerFHCSI is affiliated with the National Health Service Corps, which helps recruit healthcare providers to serve in Health Professional Shortage Areas (HPSAs). FHCSI has published the NHSC Promise on their website.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Raphael Health Center: Indianapolis FQHC providing primary care, dental, behavioral health, and pharmacy to underserved patients with a sliding-fee scale. Comparable patient-centered medical home delivery model and reliance on federal grant funding plus Medicaid.
• Open Door Health Services: FQHC serving East Central Indiana with primary medical, dental, and behavioral health services under a sliding-fee scale. Operates a comparable community-clinic model with HRSA funding and integrated care offerings.
• Indiana Health Centers: Multi-county Indiana FQHC network providing primary care, dental, behavioral health, and pharmacy services under sliding-fee arrangements. Directly analogous business model and scale profile, operating across rural and underserved Indiana geographies.
• HealthNet Inc. Indianapolis-based FQHC network offering primary medical, dental, behavioral health, and pharmacy services to underserved populations via multiple fixed-site clinics. Closely comparable service mix, sliding-fee pricing, and reliance on Section 330 federal funding.
• ECHO Community Healthcare: Federally Qualified Health Center serving communities in Southern Indiana with primary care, dental, behavioral health, and pharmacy services under a sliding-fee scale. Operates on a similar Section 330 funding model and patient-centered medical home model in geographically overlapping Indiana counties.
• Neighborhood Health Center: Louisville-based FQHC serving low-income and uninsured patients across the metro area that borders Southern Indiana. Operates fixed-site clinics and primary-care, dental, and behavioral health services under a sliding-fee model — directly comparable patient mix, payer mix, and clinical scope to FHCSI.

Emerging players

• LifeSpring Health Systems: Community mental health provider operating across Southern Indiana counties overlapping FHCSI's service area. Comparable geographic footprint and patient demographic, with overlapping behavioral-health services integrated into FHCSI's primary-care model.

Broad incumbents

• Clark Memorial Health (Norton Healthcare): Regional hospital system based in Jeffersonville that has integrated into Norton Healthcare, providing inpatient and outpatient services across Southern Indiana. Overlaps with FHCSI on primary care access points in the same geography, but operates a far broader service portfolio including inpatient and specialty care.

Regional players

• Community Health Centers of Western Kentucky: FQHC operating multi-site primary care, dental, and behavioral health clinics in western Kentucky counties across the Ohio River from FHCSI. Comparable FQHC funding model and service mix, with a different but adjacent regional footprint.
• Juniper Health: Kentucky FQHC operating primary care, dental, behavioral health, and pharmacy services in rural eastern Kentucky counties. Directly comparable Section 330-funded rural health center model with sliding-fee scale and integrated service line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/family-health-center-of-clark-co

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Health Centers