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Xpower

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uuid000kz3y

Namestring
Xpower
Legal namestring
Xpower NV
Websiteurl
xpower.be
Company typeenum
Private
Founded yearint
1993
Descriptiontext

Xpower NV is a Belgian software company, founded in 1993 and headquartered in Merelbeke-Melle, that develops and sells XDMS, a cloud-based, modular Dealer Management System (DMS) and ERP platform for vehicle and equipment dealerships. The software consolidates CRM, quotation management, sales administration, e-commerce, vehicle/equipment management, fleet management, rental & leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty handling, (e-)invoicing, and KPI reporting into a single platform built on a centralized cloud database that supports multi-site, multi-language, multi-currency, multi-brand, and multi-company configurations. Its core technical differentiator is a certified OEM integration layer — interfaces with 20+ manufacturers including Volvo, MAN, Ford, Jaguar Land Rover, Iveco, DAF Trucks, Stellantis, Honda, Toyota, Mercedes-Benz, and Hitachi — accessible via REST API and web services and supplemented by mobile applications and a Business Intelligence module.

The company serves dealers and dealer groups across six verticals: Truck & Bus, Cars, Recreational Vehicles, Construction Equipment, Material Handling, and Agriculture & Garden. Xpower generates revenue primarily through subscription licensing of the XDMS platform, supplemented by professional services including a 24/7 support desk, project management, and training delivered by its own application experts. Distribution is sales-led and direct to enterprise dealer customers via a consultative 'Request a demo' motion, with OEM certifications functioning as both a technical prerequisite and a de facto channel into manufacturer dealer networks across Europe and select international markets. The company is privately held, with no disclosed external funding rounds and ownership details not publicly available; its 2017 acquisition of Hypercharge is the only inorganic move on record.

Short descriptiontext

Xpower NV is a Belgian software company that develops XDMS, a cloud-based Dealer Management System and ERP platform serving vehicle and equipment dealerships across Truck & Bus, Cars, Recreational Vehicles, Construction Equipment, Material Handling, and Agriculture verticals in Europe.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersBeervelde, Belgium
HQ citystring
Beervelde
HQ countrystring
Belgium
HQ regionstring
Europe
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
dealer management software, ERP solutions, automotive dealership software, OEM integration software, cloud DMS platform
NAICS code1 code
  • Custom Computer Programming Services541511
SIC code1 code
  • Services-Computer Programming Services7371
Product category
Dealer Management Software
Social media profiles1 record
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model2 records
1Software Licensing (Subscription)
TypeSubscription Recurring
Description

Xpower generates revenue through licensing their XDMS ERP/dealer management software solution on a subscription basis. The flexible architecture supports multi-brand and multi-industry dealership operations.

xpower.eu
2Professional Services
TypeProfessional Services
Description

Additional revenue streams include professional services such as 24/7 support desk, project management, and training services delivered by application experts.

xpower.eu
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Xpower NV develops and licenses XDMS, a cloud-based, modular ERP and Dealer Management Software platform that enables automotive, truck, bus, recreational vehicle, construction equipment, material handling, and agricultural machinery dealerships to run purchase, sales, after-sales, workshop, warehouse, rental/leasing, fleet, CRM, e-commerce, invoicing and business intelligence processes in a single integrated system. The company also delivers professional services including 24/7 support, project management, and training, and maintains certified OEM integrations with over 20 manufacturers.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • Improved productivity and excellent customer service through consolidated dealer activities
+2 more records
Product overview1 text field

Xpower offers XDMS, a unified ERP and Dealer Management Software platform with a flexible, modular architecture. The core offering is the XDMS platform, which includes integrated modules for CRM, quotation management, sales administration, e-commerce, vehicle/machine/equipment management, fleet management, rental & leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty, and (e-)invoicing. The solution is supplemented by XDMS Mobile Applications for on-the-go task completion and data entry, and XDMS Business Intelligence for advanced reporting, KPI analysis, and data-driven decision making. All components are built on a cloud-based database architecture supporting multi-site, multi-language, multi-currency, multi-brand, and multi-company configurations.

Product and service4 records
1XDMS Dealer Management / ERP Software
CategoryDealer Management Software / ERP
Description

Flexible and modular cloud-based ERP and dealer management software supporting multi-site, multi-language, multi-currency, multi-brand and multi-company configurations for vehicle and equipment dealerships; includes modules for CRM, quotation management, sales administration, e-commerce, vehicle/machine/equipment management, fleet management, rental and leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty, (e-)invoicing and KPI reporting. Delivered as a subscription license to enterprise automotive, truck & bus, RV, construction, material handling and agricultural dealers.

2XDMS Mobile Applications
CategoryDealer Management Software add-on
Description

Mobile applications extending XDMS to handheld devices so dealership staff can complete tasks in the field, capture data and access files directly from their phones or tablets.

3XDMS Business Intelligence
CategoryDealer Management Software add-on
Description

Business intelligence module providing advanced reporting, KPI dashboards, and analytical tools for dealership performance monitoring and data-driven decision-making within the XDMS platform.

4Xpower Professional Services (24/7 Support, Project Management, Training)
CategoryProfessional Services
Description

Professional services delivered by Xpower's own application experts to support XDMS implementation and ongoing customer success, including a 24/7 support desk, project management for deployments and upgrades, and end-user training programs.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Partnership19 partners
Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Volvo cars and trucks. Xpower provides integrated dealer management capabilities connecting Volvo dealership operations with XDMS system.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for MAN trucks and buses. Integrated dealer management solution connecting MAN dealership operations.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Ford vehicles. Provides integrated dealership management capabilities.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Jaguar Land Rover vehicles. Integrated dealer management solution.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Iveco trucks and commercial vehicles. Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for DAF trucks. Integrated dealer management solution.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Stellantis vehicles (including Fiat, Maserati brands). Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Honda automobiles. Integrated dealer management capabilities.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Toyota vehicles. Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Hyundai vehicles. Integrated dealer management solution.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Mercedes-Benz vehicles. Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Renault Trucks. Integrated dealer management solution.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Hitachi construction equipment. Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Isuzu vehicles. Integrated dealer management capabilities.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Suzuki vehicles. Dealer management integration.

16Kia
Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Kia vehicles. Integrated dealer management solution.

xpower.eu
Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Maserati vehicles. Dealer management integration.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Fiat vehicles (under Stellantis group). Integrated dealer management solution.

Strategic tierCoreTypeTechnology or Integration
Description

Certified OEM interface partner for Ssang Yong vehicles. Dealer management integration.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Canadian provider of DMS software for automotive, truck, RV, and marine dealerships. Competes with Xpower across multiple dealer verticals with subscription-based dealer software.

TypeBroad incumbent
Description

Cox Automotive's flagship dealer management platform serving automotive dealers in North America with extensive OEM integrations. Broad incumbent in the same dealer software category as Xpower.

TypeDirect peer
Description

UK-headquartered ERP and dealer management software provider serving automotive, truck, and equipment dealers. Directly comparable multi-vertical DMS vendor with European customer base.

TypeDirect peer
Description

Provider of DMS software targeting automotive, RV, and powersports dealers. Comparable vertical SaaS peer in the dealer management space with similar OEM integration approach.

TypeDirect peer
Description

Global leader in dealer management systems for automotive retailers. CDK Global competes head-to-head with Xpower in the automotive car-dealer DMS segment and serves many of the same OEM partner networks.

TypeDirect peer
Description

Long-established US-based DMS provider for automotive dealerships with comparable dealer workflow functionality. Competes directly with Xpower in dealer software and OEM integrations.

TypeEmerging player
Description

Cloud-native automotive DMS challenger with strong enterprise dealer wins. Represents the next-generation DMS competition Xpower faces in automotive car dealerships.

TypeDirect peer
Description

UK-based cloud-native DMS built specifically for automotive retailers, with strong OEM integration capability. Closest European-headquartered direct peer to Xpower in car-dealer management software.

TypeBroad incumbent
Description

Global ERP incumbent whose automotive and equipment-dealer offerings compete at the high end of the market. Xpower's modular XDMS competes against SAP for mid-market dealer groups seeking integrated ERP.

TypeBroad incumbent
Description

Horizontal ERP/CRM platform frequently extended into dealer operations. Represents the broader horizontal software threat to vertical DMS specialists like Xpower.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks7 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers24 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment6 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile6 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Xpower

Dealer Management Softwarexpower.be

Xpower NV is a Belgian software company that develops XDMS, a cloud-based Dealer Management System and ERP platform serving vehicle and equipment dealerships across Truck & Bus, Cars, Recreational Vehicles, Construction Equipment, Material Handling, and Agriculture verticals in Europe.

What Xpower does

Xpower NV is a Belgian software company, founded in 1993 and headquartered in Merelbeke-Melle, that develops and sells XDMS, a cloud-based, modular Dealer Management System (DMS) and ERP platform for vehicle and equipment dealerships. The software consolidates CRM, quotation management, sales administration, e-commerce, vehicle/equipment management, fleet management, rental & leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty handling, (e-)invoicing, and KPI reporting into a single platform built on a centralized cloud database that supports multi-site, multi-language, multi-currency, multi-brand, and multi-company configurations. Its core technical differentiator is a certified OEM integration layer — interfaces with 20+ manufacturers including Volvo, MAN, Ford, Jaguar Land Rover, Iveco, DAF Trucks, Stellantis, Honda, Toyota, Mercedes-Benz, and Hitachi — accessible via REST API and web services and supplemented by mobile applications and a Business Intelligence module.

The company serves dealers and dealer groups across six verticals: Truck & Bus, Cars, Recreational Vehicles, Construction Equipment, Material Handling, and Agriculture & Garden. Xpower generates revenue primarily through subscription licensing of the XDMS platform, supplemented by professional services including a 24/7 support desk, project management, and training delivered by its own application experts. Distribution is sales-led and direct to enterprise dealer customers via a consultative 'Request a demo' motion, with OEM certifications functioning as both a technical prerequisite and a de facto channel into manufacturer dealer networks across Europe and select international markets. The company is privately held, with no disclosed external funding rounds and ownership details not publicly available; its 2017 acquisition of Hypercharge is the only inorganic move on record.

Xpower firmographics

Firmographics
Name
Xpower
Legal name
Xpower NV
Website
https://xpower.be
Company type
Private
Founded year
1993
Operating status
Operating
Headcount range
11–50 employees
Short description
Xpower NV is a Belgian software company that develops XDMS, a cloud-based Dealer Management System and ERP platform serving vehicle and equipment dealerships across Truck & Bus, Cars, Recreational Vehicles, Construction Equipment, Material Handling, and Agriculture verticals in Europe.
Ownership category
akta.pro rank

Where Xpower is headquartered

Location

Headquarters

HQ city
Beervelde
HQ country
Belgium
HQ region
Europe

Offices1 record

Markets served

Xpower business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

  1. Software Licensing (Subscription): Xpower generates revenue through licensing their XDMS ERP/dealer management software solution on a subscription basis. The flexible architecture supports multi-brand and multi-industry dealership operations.
  2. Professional Services: Additional revenue streams include professional services such as 24/7 support desk, project management, and training services delivered by application experts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Xpower product offering

Product offering

Core offering

Xpower NV develops and licenses XDMS, a cloud-based, modular ERP and Dealer Management Software platform that enables automotive, truck, bus, recreational vehicle, construction equipment, material handling, and agricultural machinery dealerships to run purchase, sales, after-sales, workshop, warehouse, rental/leasing, fleet, CRM, e-commerce, invoicing and business intelligence processes in a single integrated system. The company also delivers professional services including 24/7 support, project management, and training, and maintains certified OEM integrations with over 20 manufacturers.

Product overview

Xpower offers XDMS, a unified ERP and Dealer Management Software platform with a flexible, modular architecture. The core offering is the XDMS platform, which includes integrated modules for CRM, quotation management, sales administration, e-commerce, vehicle/machine/equipment management, fleet management, rental & leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty, and (e-)invoicing. The solution is supplemented by XDMS Mobile Applications for on-the-go task completion and data entry, and XDMS Business Intelligence for advanced reporting, KPI analysis, and data-driven decision making. All components are built on a cloud-based database architecture supporting multi-site, multi-language, multi-currency, multi-brand, and multi-company configurations.

Differentiator

Problem solved

Functional benefit

Products and services

  • XDMS Dealer Management / ERP Software Flexible and modular cloud-based ERP and dealer management software supporting multi-site, multi-language, multi-currency, multi-brand and multi-company configurations for vehicle and equipment dealerships; includes modules for CRM, quotation management, sales administration, e-commerce, vehicle/machine/equipment management, fleet management, rental and leasing, warehouse management, purchase management, workshop management, time registration, integrated warranty, (e-)invoicing and KPI reporting. Delivered as a subscription license to enterprise automotive, truck & bus, RV, construction, material handling and agricultural dealers.
  • XDMS Mobile Applications Mobile applications extending XDMS to handheld devices so dealership staff can complete tasks in the field, capture data and access files directly from their phones or tablets.
  • XDMS Business Intelligence Business intelligence module providing advanced reporting, KPI dashboards, and analytical tools for dealership performance monitoring and data-driven decision-making within the XDMS platform.
  • Xpower Professional Services (24/7 Support, Project Management, Training) Professional services delivered by Xpower's own application experts to support XDMS implementation and ongoing customer success, including a 24/7 support desk, project management for deployments and upgrades, and end-user training programs.

Quantifiable outcome

  • Improved productivity and excellent customer service through consolidated dealer activities
  • +2 more outcomes

Companies that use Xpower

Customer profile

Named customers24 records

Segments6 records

Ideal customer profiles6 records

Xpower technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

Feature6 records

Xpower partnerships and signals

Strategic signal

Partnerships

19 partnerships are on record, tiered core.

  • VolvocoreTechnology or IntegrationCertified OEM interface partner for Volvo cars and trucks. Xpower provides integrated dealer management capabilities connecting Volvo dealership operations with XDMS system.
  • MANcoreTechnology or IntegrationCertified OEM interface partner for MAN trucks and buses. Integrated dealer management solution connecting MAN dealership operations.
  • FordcoreTechnology or IntegrationCertified OEM interface partner for Ford vehicles. Provides integrated dealership management capabilities.
  • Jaguar Land RovercoreTechnology or IntegrationCertified OEM interface partner for Jaguar Land Rover vehicles. Integrated dealer management solution.
  • IvecocoreTechnology or IntegrationCertified OEM interface partner for Iveco trucks and commercial vehicles. Dealer management integration.
  • DAF TruckscoreTechnology or IntegrationCertified OEM interface partner for DAF trucks. Integrated dealer management solution.
  • StellantiscoreTechnology or IntegrationCertified OEM interface partner for Stellantis vehicles (including Fiat, Maserati brands). Dealer management integration.
  • HondacoreTechnology or IntegrationCertified OEM interface partner for Honda automobiles. Integrated dealer management capabilities.
  • ToyotacoreTechnology or IntegrationCertified OEM interface partner for Toyota vehicles. Dealer management integration.
  • HyundaicoreTechnology or IntegrationCertified OEM interface partner for Hyundai vehicles. Integrated dealer management solution.
  • Mercedes-BenzcoreTechnology or IntegrationCertified OEM interface partner for Mercedes-Benz vehicles. Dealer management integration.
  • Renault TruckscoreTechnology or IntegrationCertified OEM interface partner for Renault Trucks. Integrated dealer management solution.
  • HitachicoreTechnology or IntegrationCertified OEM interface partner for Hitachi construction equipment. Dealer management integration.
  • IsuzucoreTechnology or IntegrationCertified OEM interface partner for Isuzu vehicles. Integrated dealer management capabilities.
  • SuzukicoreTechnology or IntegrationCertified OEM interface partner for Suzuki vehicles. Dealer management integration.
  • KiacoreTechnology or IntegrationCertified OEM interface partner for Kia vehicles. Integrated dealer management solution.
  • MaseraticoreTechnology or IntegrationCertified OEM interface partner for Maserati vehicles. Dealer management integration.
  • FiatcoreTechnology or IntegrationCertified OEM interface partner for Fiat vehicles (under Stellantis group). Integrated dealer management solution.
  • Ssang YongcoreTechnology or IntegrationCertified OEM interface partner for Ssang Yong vehicles. Dealer management integration.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Xpower competitors and assessment

Company assessment

Direct peers

  • PBS Systems: Canadian provider of DMS software for automotive, truck, RV, and marine dealerships. Competes with Xpower across multiple dealer verticals with subscription-based dealer software.
  • Kerridge Commercial Systems: UK-headquartered ERP and dealer management software provider serving automotive, truck, and equipment dealers. Directly comparable multi-vertical DMS vendor with European customer base.
  • Dominion DMS: Provider of DMS software targeting automotive, RV, and powersports dealers. Comparable vertical SaaS peer in the dealer management space with similar OEM integration approach.
  • CDK Global: Global leader in dealer management systems for automotive retailers. CDK Global competes head-to-head with Xpower in the automotive car-dealer DMS segment and serves many of the same OEM partner networks.
  • Reynolds and Reynolds: Long-established US-based DMS provider for automotive dealerships with comparable dealer workflow functionality. Competes directly with Xpower in dealer software and OEM integrations.
  • Pinewood Technologies: UK-based cloud-native DMS built specifically for automotive retailers, with strong OEM integration capability. Closest European-headquartered direct peer to Xpower in car-dealer management software.

Broad incumbents

  • Dealertrack (Cox Automotive): Cox Automotive's flagship dealer management platform serving automotive dealers in North America with extensive OEM integrations. Broad incumbent in the same dealer software category as Xpower.
  • SAP SE: Global ERP incumbent whose automotive and equipment-dealer offerings compete at the high end of the market. Xpower's modular XDMS competes against SAP for mid-market dealer groups seeking integrated ERP.
  • Microsoft Dynamics 365: Horizontal ERP/CRM platform frequently extended into dealer operations. Represents the broader horizontal software threat to vertical DMS specialists like Xpower.

Emerging players

  • Tekion: Cloud-native automotive DMS challenger with strong enterprise dealer wins. Represents the next-generation DMS competition Xpower faces in automotive car dealerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Xpower social profiles

Digital presence

Xpower financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Xpower leadership team

Management profile

Number of profiles

Xpower funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Xpower M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xpower

What does Xpower do?

Xpower NV develops and licenses XDMS, a cloud-based, modular ERP and Dealer Management Software platform that enables automotive, truck, bus, recreational vehicle, construction equipment, material handling, and agricultural machinery dealerships to run purchase, sales, after-sales, workshop, warehouse, rental/leasing, fleet, CRM, e-commerce, invoicing and business intelligence processes in a single integrated system. The company also delivers professional services including 24/7 support, project management, and training, and maintains certified OEM integrations with over 20 manufacturers.

Is Xpower a public or private company?

Xpower is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Xpower founded?

Xpower was founded in 1993. It employs 11 to 50 people.

Where is Xpower based?

Xpower is headquartered in Beervelde, Belgium, in the Europe region.

How does Xpower make money?

Two revenue lines are on record. Software Licensing (Subscription) is the primary driver. The others are professional Services.

Who are Xpower's main competitors?

Direct peers on record are PBS Systems, Kerridge Commercial Systems, Dominion DMS, CDK Global, Reynolds and Reynolds and Pinewood Technologies. Broad incumbents are Dealertrack (Cox Automotive), SAP SE and Microsoft Dynamics 365. Tekion is listed as an emerging player.

Does Xpower have an API?

Yes. XDMS offers integration capabilities via REST API and web services, enabling communication with different external software tools, applications, or manufacturers to automate and optimise business processes and activities.

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