Drake Medox

What Drake Medox does

Drake Medox is an NDIS-registered Australian provider of in-home disability support, 24/7 complex care, and healthcare recruitment services, operating as the healthcare and disability vertical of Drake Australia Pty Ltd within the 75-year-old Drake International conglomerate. The company serves two primary customer groups: NDIS participants requiring disability homecare (including those with acquired brain injury, cerebral palsy, spinal cord injuries, autism, degenerative conditions, and complex paediatric needs) and healthcare employers seeking qualified nurses, disability support workers, dental assistants, and allied health professionals. Service delivery is supported by a national footprint of eight owned offices across all Australian capital cities, a 24/7 phone line, and a self-serve web portal.

The product portfolio is anchored on three core service lines: NDIS Homecare Supports, 24/7 Complex Care (structured around twelve condition-specific modules), and Healthcare Recruitment Services, supplemented by Specialist Disability Accommodation (SDA) housing, the Medox Training Academy, and a Career Resource Centre. The technology stack is operationally focused and entirely third-party — Deputy for rostering and timesheet management, WorkPro for training and induction — with no proprietary AI, models, or platforms disclosed. Supporting capabilities include ISO 9001 and ISO 45001 certifications and an NDIS Worker Screening clearance process that together form the regulatory backbone of the service.

Drake Medox operates a sales-led, multi-channel go-to-market combining direct office engagement, inbound phone enquiries, an online application portal, content marketing via the Drake Pulse blog, a national job board, NDIS provider directory listings, and a referral programme for both candidates and clients. Revenue flows through two streams: managed disability homecare funded via NDIS plans (plan-managed or self-managed), and professional recruitment fees for permanent, temporary, and contract placements. Pricing signals indicate unit-based pay of A$35–45/hour for Disability Support Workers, with paediatric complex-care roles at the upper end, and annual salaries of A$50,000–A$70,000 for Dental Assistant/Receptionist roles. The parent affiliation with Drake International provides access to a multi-country talent pool and referral network spanning nine countries.

Name

Drake Medox

Legal name

Drake Australia Pty Ltd

Website

https://drakemedox.com.au

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Drake Medox is an NDIS-registered Australian provider of in-home disability support, 24/7 complex care, and healthcare recruitment. Operating across eight capital cities as the healthcare vertical of Drake International, it serves NDIS participants and healthcare employers.

Ownership category

akta.pro rank

Product category

Disability Homecare and Healthcare Staffing

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Disability homecare services
• Complex care nursing
• Healthcare staffing solutions
• NDIS support services
• Allied health recruitment

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Disability Homecare Services: Provides 24/7 complex homecare and NDIS-registered disability support services to individuals with disabilities, including acquired brain injury, cerebral palsy, spinal cord injuries, autism, and other conditions. Services include personal care, clinical support, and community access.
2. Healthcare Recruitment Services: Specialist healthcare recruitment placing nurses, disability support workers, dental assistants, and allied health professionals with healthcare facilities and clients requiring aged care, disability, and dental staffing solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Drake Medox is an NDIS-registered provider delivering in-home disability care, 24/7 complex clinical care, and specialist healthcare recruitment across Australia. The company supplies qualified nurses, support workers, dental assistants and allied health professionals to aged care, disability, and dental facilities, while directly providing homecare services to NDIS participants with conditions including acquired brain injury, cerebral palsy, spinal cord injuries, autism, and dementia.

Product overview

Drake Medox is an NDIS-registered provider offering a comprehensive portfolio of disability and homecare services across Australia. The core offering consists of NDIS Homecare Supports, 24/7 Complex Care services, and Healthcare Recruitment Services. The 24/7 Complex Care service encompasses specialized modules for conditions including acquired brain injury, autism spectrum disorder, cerebral palsy, degenerative diseases, dual diagnosis, early onset dementia, intellectual disability, mental health & complex behaviours, paediatric care, spinal cord injuries, stroke, and Specialist Disability Accommodation. Additional support services include the Medox Training Academy for staff development, a Career Resource Centre with downloadable templates, and a job board for recruitment. The company operates nationally through multiple office locations and provides services to both individuals requiring care and organizations seeking healthcare staffing solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Drake Medox: In-home care and disability support services under the Drake Medox brand
• Drake Pulse
• Medox Training Academy

Products and services

• NDIS Homecare Supports

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Drake InternationalcoreOthersDrake Medox is a brand of Drake International, operating as the healthcare and disability support division. Drake International is a global recruitment agency with 75 years of industry leadership, operating across multiple countries including Australia, New Zealand, UK, Canada, US, South Africa, Philippines, Singapore, and Hong Kong. Medox operates under the Drake umbrella with its own ABN 42 004 939 771.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Estia Health: Large ASX-listed aged care provider with residential facilities and an emerging home care offering. Overlaps with Drake Medox in clinical workforce and complex care delivery, though centred on aged rather than disability populations.
• Regis Healthcare: ASX-listed residential aged care operator with growing home care and retirement living segments. Comparable in clinical staffing and care delivery, but predominantly facility-based rather than in-home disability support.
• Australian Unity: Large mutual offering disability, aged care, home care, and retirement living services nationally. Overlaps with Drake Medox in NDIS homecare but operates a much broader portfolio including banking and insurance, making it an incumbent rather than specialist peer.

Direct peers

• Scope Australia: National NDIS-registered disability provider delivering in-home support, therapy, and accommodation services for people with physical, intellectual, and neurological disabilities. Closely matches Drake Medox's mission-led disability homecare model.
• Healthcare Australia (HCA): Australia's largest healthcare recruitment and workforce solutions provider, placing nurses and allied health staff into hospitals, aged care, and NDIS settings. Directly comparable to Drake Medox's Healthcare Recruitment Services stream and increasingly its homecare line.
• Achieve Australia: Sydney-headquartered NDIS provider offering accommodation, supported independent living, and community participation services. Comparable in NDIS funding reliance and disability homecare delivery, though more concentrated in NSW.
• Life Without Barriers: One of Australia's largest NDIS-registered disability service providers, offering in-home support, complex care, and accommodation across all states. Directly comparable in service mix, customer segment (NDIS participants), and 24/7 complex care delivery model.
• Focus Community Services: NDIS-registered provider delivering in-home support, community participation, and plan management across multiple states. Comparable in NDIS funding mix, disability support focus, and mid-sized scale.

Emerging players

• Hireup: NDIS-registered digital platform matching participants with disability support workers online. Comparable target market and use cases to Drake Medox but with a fundamentally different platform-based delivery model.
• Mable Technologies: Tech-enabled marketplace connecting NDIS participants directly with independent support workers, bypassing traditional providers. Represents the disruptive model Drake Medox must defend against in lower-complexity disability support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/drakemedoxaustralia
• LinkedInlinkedin.com/company/drake-medox

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Drake Medox