What Dekra Arbeit Group does

DEKRA Arbeit Group is a Vienna-headquartered, full-service staffing and HR services company operating as the personnel services arm of DEKRA SE, a German conglomerate with nearly a century of operating history. Founded in 1998, the group delivers temporary staffing (Arbeitskräfteüberlassung), permanent placement (Personalvermittlung), cross-border recruitment, and a broader suite of managed HR services including Employer of Record, payroll, Recruitment Process Outsourcing, Master Vendor, executive search, and interim management. A wholly-owned subsidiary, DEKRA Event & Logistic Services GmbH, extends the offering into event staffing, promotion personnel, fleet/mobility, and project management, while the "Executive Care & Private Assistance" sub-brand addresses premium in-home care. The group operates more than 120 branches globally with 40 foreign subsidiaries across 21 countries in Europe, North Africa, the Middle East and South America.

The business serves two principal customer segments: job seekers (B2C) across all qualification levels, from entry-level workers through academics and executives, and corporate clients (B2B) ranging from SMEs to multinational enterprises requiring workforce flexibility. Revenue is generated primarily through a markup on temporary worker wages (usage-based), supplemented by success fees for permanent placements, per-employee-per-month service fees for managed HR solutions, and professional services fees for executive search and interim management. The company applies the "Günstigkeitsprinzip" (better-rate principle), paying whichever collective agreement is more favorable to the worker, and reports a 95% temporary worker satisfaction rate with one-third of temps converting to permanent employment at client companies.

Technology is delivered through an in-house developed digital HR platform covering an online job marketplace, applicant tracking, time tracking, contract management, project coordination, and digital communication, complemented by "ChatYourJob" (a messaging interface on WhatsApp, Viber and SMS) and the Expert Migration Platform for cross-border talent mobility. Distribution combines a self-serve job portal for SMBs and individual job seekers with field sales via regional branch HR consultants for enterprise clients, supported by a content-rich "Jobratgeber" career guide, social media presence, and an annual DEKRA labor market report.

Name

Dekra Arbeit Group

Legal name

DEKRA Arbeit Austria GmbH

Website

https://dekra-arbeit.at

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

DEKRA Arbeit Group is a Vienna-headquartered, full-service staffing and HR services firm operating 40 subsidiaries across 21 countries as part of DEKRA SE. It serves job seekers and corporate clients with temporary staffing, permanent placement, cross-border recruitment, and managed HR solutions.

Ownership category

akta.pro rank

Product category

Staffing and HR Services

NAICS

Temporary Help Services (561320), Temporary Help Services (56132), Professional Employer Organizations (561330), Payroll Services (541214), Human Resources Consulting Services (541612)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363), Services-Management Consulting Services (8742)

akta.pro primary industry

Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

akta.pro secondary industries

HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ), Benefits Administration & Enrollment Support (BPAAAIAB)

Keywords

• Temporary staffing services
• Permanent placement services
• Recruitment process outsourcing
• Cross-border recruitment
• Human resource consulting

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Staffing / Temporary Labor (Arbeitskräfteüberlassung): The primary revenue stream: DEKRA Arbeit Group acts as the legal employer of temporary workers (Zeitarbeitnehmer) who are placed at client companies. The company charges clients a markup on worker wages. Workers are employed directly by DEKRA Arbeit Group and remain on the payroll during periods between assignments. Revenue is generated through billable hours and markup on employee wages.
2. Direct Hire / Permanent Placement (Personalvermittlung): DEKRA Arbeit Group charges a fee to client companies for successful placement of candidates in permanent positions. This service is free for job seekers. The fee is typically a percentage of the placed candidate's annual salary. Revenue is generated upon successful placement completion.
3. HR Solution Management Services: Additional managed services including Employer of Record (EoR), Payroll Services, Recruitment Process Outsourcing (RPO), Inhouse Services/Master Vendor, Mystery Shopping, and Digital HR Solutions. Revenue is generated through service fees, typically per-employee-per-month for EoR/payroll, or fixed fees for project-based services.
4. Event & Logistic Management: Through subsidiary DEKRA Event & Logistic Services GmbH, the company provides event staffing, promotion personnel, project management, vehicle services, and mobility solutions to corporate clients. Revenue is generated through service contracts and staffing fees.
5. Executive Search & Headhunting / Interim Management: High-value consulting services for executive and senior management placements and interim management solutions. Revenue is generated through success fees and daily/weekly rates for interim managers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

DEKRA Arbeit Group is a full-service staffing and HR services provider offering temporary staffing (Arbeitskräfteüberlassung), direct hire placement, cross-border recruitment, employer of record services, recruitment process outsourcing, payroll, executive search, interim management, and event/logistics staffing. The company serves both corporate clients (B2B) requiring workforce solutions and individual job seekers (B2C) seeking employment, operating through regional branch offices and digital platforms across 21 countries.

Product overview

DEKRA Arbeit Group operates as a full-service staffing and HR services company offering a comprehensive portfolio of interconnected services. The core offering consists of four main pillars: Staffing Services (temporary staffing, direct placement, and international recruitment), Solution Management (digital HR tools, employer of record, RPO, payroll, and workforce management), Event & Logistic Management (event staffing, fleet solutions, and mobility services), and Human Resources Management (executive search, interim management, outplacement, and organizational consulting). The company has been operating since 1998 as part of the DEKRA Group, with international operations since 2002 spanning 40 subsidiaries across 21 countries.

Differentiator

Problem solved

Functional benefit

Brands

• Executive Care & Private Assistance: Premium nursing care service providing highly qualified caregivers for individual, needs-based care in an exclusive environment
• Flexworker

Products and services

• Staffing Services Core staffing service providing Arbeitskräfteüberlassung (temporary staffing), Personalvermittlung (direct placement), Young Professionals and High Professionals placement, and Cross Market Recruitment for matching candidates with employer needs across Austria and 21 countries.
• Solution Management Comprehensive HR solutions including Digital HR Solutions, Inhouse Services & Master-Vendor, Employer of Record, Recruitment Process Outsourcing, Mystery Shopping, and Payroll Service for B2B clients needing outsourced HR functions.
• Event & Logistic Management Event and logistics services through subsidiary DEKRA Event & Logistic Services GmbH covering Event & Promotion staffing, Student Jobs, Project Management, Logistic & Vehicle Services, Digital Fleet Solutions, and Mobility services for corporate clients.
• Human Resources Management Strategic HR consulting including Executive Search & Headhunting, Interim Management, Newplacement (outplacement), Transformation Management, Potentialanalysen & Assessment, and Diagnostik for medium to long-term organizational development.
• Cross Market Recruitment International recruitment service leveraging 40 DEKRA Arbeit foreign subsidiaries across 21 countries to source candidates from Austria, EU, and non-EU countries for client positions requiring international talent.
• Executive Care & Private Assistance Premium nursing and care service providing highly qualified caregivers for individualized, needs-based care in exclusive environments, including household support, daily life design, basic care, and medical care for private individuals and families.
• Employer of Record Service enabling companies to deploy employees abroad without administrative burden or entrepreneurial risk, with DEKRA assuming the employer role and handling legally compliant employment contracts locally in target markets.
• Recruitment Process Outsourcing (RPO) Complete takeover of the recruitment process for client companies, including employee needs analysis, recruitment strategy development, candidate search, applicant management, and evaluation/selection management.
• Payroll Service Comprehensive payroll management service handling precise salary accounting in compliance with legal regulations and tax provisions for companies of all sizes domestically and internationally.
• DEKRA Expert Migration Support for companies in targeted recruitment and integration of international specialists, including legally compliant processes from candidate pre-selection, language and specialist qualification, to successful company integration across 24+ countries.
• Executive Search & Headhunting High-value consulting service providing continuous access to highly qualified specialists and executives through 25+ years of labor market experience and an internationally positioned HR network.
• Interim Management Immediate access to competent specialists with decision-making level experience, providing experienced professionals for time-limited projects and change processes on daily/weekly rates.
• Newplacement Professional career reorientation services for departing employees, providing comprehensive expert support with continuous individual care throughout the outplacement process.
• Event & Promotion Event staffing service providing experienced, qualified hosts, hostesses, and promoters through an international network for successful event and project implementation for corporate clients.

Quantifiable outcome

• 18% cost savings for automotive supplier through temporary staffing vs. direct hiring
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core, strategic and minor.

• DEKRA Event & Logistic Services GmbHcoreStrategic or Co-development PartnerA subsidiary and strategic partner providing event staffing, promotion, project management, logistics, vehicle, and mobility services. Enables DEKRA Arbeit Group to offer comprehensive event and logistics workforce solutions under the DEKRA brand umbrella.
• DEKRA Akademie GmbHcoreTechnology or IntegrationThe DEKRA Akademie provides qualification and training services for DEKRA Arbeit Group's temporary workers, ensuring all placed employees meet quality standards through professional training programs.
• Recruiting Partners (India, South America, Africa)strategicChannel Partner/ Reseller/ DistributorDEKRA Arbeit Group collaborates with established recruiting partners in India, South America, and Africa to extend its global talent acquisition reach, supporting cross-market recruitment for clients requiring international candidates.
• Partner University IstanbulminorStrategic or Co-development PartnerDEKRA Expert Migration has established a cooperation with a partner university in Istanbul (Turkey) to support international talent qualification, screening, and integration processes for Turkish workers being placed in German-speaking markets.
• IKEA LübeckminorChannel Partner/ Reseller/ DistributorDEKRA Arbeit Group provides event staffing support for IKEA retail events and promotional activities in the Lübeck area, demonstrating its event and promotion workforce capabilities.
• Europäische Handballföderation (EHF)minorGTM or Marketing PartnerDEKRA is an Official EHF Referee Partner across multiple competitions, managed under the broader DEKRA Group, demonstrating brand visibility and corporate partnership strategy.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Randstad: Global staffing leader offering temporary staffing, permanent placement, RPO, and digital HR services across 60+ markets. Directly competes with DEKRA Arbeit in temporary staffing and permanent placement across European markets where DEKRA operates subsidiaries.
• PageGroup: Global recruitment firm operating Michael Page (white-collar) and Page Personnel (clerical/technical) brands across 30+ countries. Comparable mid-professional and executive placement focus with overlap in DEKRA Arbeit's Cross Market Recruitment and Executive Search offerings.
• Adecco Group: Global staffing leader operating across temporary staffing, permanent placement, and talent development, with significant presence in Austria, Germany, and broader Europe. Direct competitor across DEKRA Arbeit's core service portfolio.
• Grafton Recruitment: European staffing and recruitment group operating across temporary staffing, permanent placement, and RPO in DACH, CEE, and other European markets. Direct competitor in DEKRA Arbeit's primary European geographies with similar mid-market enterprise focus.
• Brunel International: Global specialist staffing firm focused on engineering, technical, and project-based placements across energy, automotive, and infrastructure. Comparable in DEKRA Arbeit's technical/skilled trades placements and international project staffing (Inhouse Services / Master Vendor).
• ManpowerGroup: Global staffing and workforce solutions provider offering temporary staffing, permanent placement, RPO, and career management across 70+ countries. Directly comparable business model with significant overlap in EU markets where DEKRA Arbeit operates.
• Trenkwalder & Co. Austrian-headquartered full-service staffing firm offering temporary staffing, permanent placement, and HR services across DACH and CEE. Direct competitor in DEKRA Arbeit's primary Austrian market with overlapping service lines including Zeitarbeit, Personalvermittlung, and HR consulting.
• DIS AG: Germany-based staffing and recruitment firm specializing in temporary staffing, permanent placement, and HR consulting with strong DACH presence. Direct competitor in DEKRA Arbeit's German and broader DACH market operations.
• Hays: UK-headquartered specialist recruitment firm focused on professional and skilled trades across DACH and globally. Direct competitor in DEKRA Arbeit's professional/executive placement and High Professionals segments.

Broad incumbents

• Robert Half: Global specialized staffing and consulting firm focused on finance, accounting, technology, and administrative placements. Comparable in permanent placement and executive search segments but with US-centric focus rather than DACH specialty.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/dekraarbeitaustria
• LinkedInlinkedin.com/company/dekra-arbeit-austria

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dekra Arbeit Group