What Infoshred does

Infoshred, LLC is a privately held, woman-owned secure information destruction and records management company headquartered in East Windsor, Connecticut, founded in 1993 by Stacey Lombardo (previously Stacey DiPiazza). The company serves healthcare providers, financial institutions, general businesses, government entities, manufacturing/retail customers, and residential consumers across Connecticut, Massachusetts, Rhode Island, and — following the August 2025 acquisition of Secure Eco Shred — western Connecticut and New York. Its core offerings are on-site mobile document shredding (uniformed technicians arriving in GPS-tracked, alarm-equipped industrial shredding trucks that reduce paper to 5/8-inch crosscut particles while the customer witnesses destruction), off-site shredding at a secure plant, and a 50,000 sq. ft. NAID AAA Certified climate-controlled records storage facility that allows seamless document lifecycle management from storage to destruction.

The technology stack is physical-asset-heavy and compliance-driven: industrial mobile shredders, Babaco alarm systems with StreetEagle GPS tracking, climate-controlled storage, a web-based record management tool, and SEM-based media disintegration equipment for non-paper media. Adjacent service lines include Hard Drive and SSD Destruction, e-Recycling/ITAD, Product Destruction (for branded merchandise, pharmaceuticals, and prototypes), Document Scanning, Lab Block/Slide Storage, and Records Management Consulting. The business model combines recurring revenue from scheduled shredding and records storage subscriptions with one-time project revenue from one-time purges, hard-drive destruction, product destruction, and ITAD, plus transactional revenue from community shred events priced at $15–$35 per container. Fuel surcharges are tied to the PADD 1A New England diesel index. With approximately 50 employees, ~4,800–5,700 tons of paper recycled in 2025, named customers including Chelsea Groton Bank, Starling Physicians, Yale University, and the Town of West Hartford, and a 4.8-star Google rating across 55 reviews, Infoshred operates as a mid-sized regional specialist with no external funding and founder-led ownership.

Name

Infoshred

Legal name

Infoshred, LLC

Website

https://infoshred.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Infoshred is a woman-owned, NAID AAA Certified secure document destruction and records storage company serving healthcare, financial, government, and business clients across Connecticut, Massachusetts, Rhode Island, and New York via mobile shredding trucks and a 50,000 sq. ft. storage facility.

Ownership category

akta.pro rank

Product category

Secure Document Destruction Services

SIC

Refuse Systems (4953)

akta.pro primary industry

Confidential Document & Media Destruction (On-site Shredding Programs) (BPABALAI)

akta.pro secondary industries

Confidential Document Destruction & Secure Recycling (Shredding) (IMAIAFAO), Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC), IT Asset Disposition (ITAD) & Data Destruction (EUAIAIAB)

Keywords

• Document shredding services
• Secure data destruction
• Records storage management
• Electronics recycling
• Hard drive destruction

Headquarters

HQ city

East Windsor

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. On-Site Document Shredding: Mobile shredding service where technicians arrive at customer location with shredding truck. Customers can witness destruction in real-time. Pricing based on service frequency and volume.
2. Off-Site Document Shredding: Documents collected from customer site and transported to secure facility for destruction. Regular scheduled pickups or one-time purge service available.
3. Record Storage Services: Climate-controlled secure storage for documents with easy file retrieval. Records can be destroyed at end of lifecycle through integrated shredding services.
4. Hard Drive and SSD Destruction: Physical destruction of hard drives and solid-state drives with serial number tracking, GPS-monitored transport, and certificate of destruction. HIPAA-compliant.
5. E-Recycling: Electronics recycling including laptops, computers, medical equipment. Landfill-free recycling with HIPAA-compliant data destruction.
6. Document Scanning: Professional document scanning and digitization services for converting paper records to digital format.
7. Product Destruction: Destruction of branded merchandise, defective products, counterfeit goods, expired medications, recalled products, and proprietary prototypes.
8. Community Shred Events: Monthly flat-rate shred events for residential customers at Brookfield location. No appointment needed.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Infoshred provides secure destruction of confidential business information through on-site and off-site document shredding, hard drive and SSD physical destruction, product destruction for branded/defective goods, electronics recycling, and climate-controlled records storage. The company serves healthcare, financial, government, education, and general business clients in Connecticut, Massachusetts, Rhode Island, and parts of New York, delivering HIPAA, FACTA, and GLBA-compliant destruction with certificate of destruction documentation.

Product overview

Infoshred is a secure document destruction and information management company offering a comprehensive suite of services for businesses and residents in Connecticut, Massachusetts, and Rhode Island. The core offering centers on document destruction through two primary delivery methods: Secure On-Site Document Shredding (mobile shredding trucks that come to customer locations) and Secure Off-Site Document Shredding (materials collected and destroyed at Infoshred's facility). These foundational services are supported by scheduled and one-time purge options, residential shredding, and community shred events. Beyond paper, Infoshred provides Hard Drive and SSD Destruction, Product Destruction, and e-Recycling/ITAD services for electronic media and equipment. The company also operates a 50,000 sq. ft. Records Storage facility offering climate-controlled, NAID AAA Certified storage with supporting services including Lab Block and Slide Storage, Secure Specialty Storage, Document Scanning, and Records Management Consulting—enabling complete document lifecycle management from storage through secure destruction.

Differentiator

Problem solved

Functional benefit

Products and services

• Secure On-Site Document Shredding Mobile shredding service that brings industrial-grade document destruction directly to the customer's location using mobile shredding trucks with viewing windows, allowing the customer to witness destruction firsthand.
• Secure Off-Site Document Shredding Document destruction service where materials are collected and transported in GPS-tracked, alarm-equipped vehicles to Infoshred's secure facility for industrial shredding.
• Scheduled Shredding Services Recurring pickup service providing secure locked collection containers with arranged regular pickups for businesses generating continuous flow of confidential documents.
• One-Time Purge Shredding One-time document destruction service for large volume cleanouts, office relocations, or annual purges, available on-site or off-site.
• Residential Shredding Secure document destruction services for homeowners to protect personal information, prevent identity theft, and safely dispose of tax documents, bank statements, and medical records.
• Customer Drop-Off Center Self-service drop-off location where customers can bring their documents for secure destruction without scheduling a pickup.
• Product Destruction Certified destruction service for branded merchandise, defective products, counterfeit goods, expired pharmaceuticals, recalled products, and proprietary prototypes to protect brand integrity.
• Hard Drive and SSD Destruction Secure physical destruction of hard drives and solid-state drives using industrial shredding equipment, with serial number tracking, GPS-monitored transport, and certificate of destruction. HIPAA-compliant.
• Secure ITAD (IT Asset Disposition) End-to-end IT asset disposition service ensuring secure and environmentally responsible disposal of electronics and computer equipment.
• e-Recycling Electronics recycling service covering laptops to medical equipment, providing landfill-free recycling while protecting sensitive data with HIPAA-compliant destruction.
• Records Storage 50,000 sq. ft. climate-controlled, NAID AAA Certified facility for secure document storage with easy file retrieval and seamless lifecycle management to destruction.
• Document Scanning Services Professional document digitization services converting paper archives to digital format with quality control and secure handling.
• Shred Events Community shred events held monthly at the Brookfield, CT location featuring flat-rate pricing for secure document destruction, including grocery bag/letter-size box ($15), legal/oversized box ($25), and large leaf/contractor bag ($35) options.
• Seal 'N Shred Bags Pre-labeled secure bags for customers to fill with documents; bags are then securely destroyed when brought to scheduled shred events or pickup. Available in 1-bag ($30), 3-bag ($80), or 5-bag ($125) bundles.

Quantifiable outcome

• 100% of shredded paper recycled
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Hinckley Allen & Snyder LLPminorStrategic or Co-development PartnerLegal partnership for estate planning guide. Hinckley Allen & Snyder LLP provided legal counsel content for The Essential Guide to Document Preservation When Settling an Estate eBook, co-branded with Infoshred.
• Chelsea Groton BankcoreGTM or Marketing PartnerSeven-year ongoing partnership for community Shred Day events. Bank hosts free shred events for customers and community members, with Infoshred providing secure document destruction services.
• Town of West HartfordcoreGTM or Marketing PartnerAnnual partnership for community paper shredding events. Infoshred provides secure shredding services; event includes food bank donations collection.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Cintas: Cintas is a large commercial services company whose offerings include secure document destruction as part of a broader uniform, facility, and compliance services portfolio. While not a pure-play shredder, it competes for the same regulated enterprise buyers via recurring service contracts and route density.
• Iron Mountain: Iron Mountain is the dominant records management and secure information destruction incumbent globally, offering both scheduled shredding and large-scale records storage. Infoshred's combined storage-and-destruction model mirrors the architecture of Iron Mountain's record storage + Shred-it-style service lines at a regional scale.
• Veolia North America: Veolia operates large-scale e-waste and IT asset disposition services in the U.S. via its Environmental Services segment. It represents a broad incumbent alternative for Infoshred's enterprise ITAD and secure destruction customers that bundle electronics end-of-life into multi-site service contracts.
• Clean Harbors: Clean Harbors is a publicly traded environmental and industrial services company handling hazardous waste, e-waste, and regulated disposal streams. It competes with Infoshred specifically on the secure ITAD / e-recycling and hard drive destruction components of the business.
• Republic Services: Republic Services is a major U.S. waste hauling and recycling company with secure document destruction service lines serving enterprise and SMB customers. As a Broad Incumbent with national routing density, it competes with Infoshred on bundled waste and shredding deals, particularly for multi-location customers.
• Stericycle: Stericycle is a regulated waste management company that operates the Shred-it brand following its 2022 acquisition, making it a parent of Infoshred's most direct competitor. It competes broadly through secure destruction, e-waste handling, and HIPAA-aligned services across healthcare and enterprise buyers.

Direct peers

• Corodata: Corodata is a regional document destruction and records management company offering shredding, records storage, and scanning services to businesses and government clients. It closely tracks Infoshred's service mix and customer profile, making it a strong regional direct peer.
• Access (formerly Access Information Management): Access is a records and information management company offering secure shredding, off-site records storage, scanning, and document management services to enterprises. Its service stack nearly identically mirrors Infoshred's, with comparable NAID-aligned compliance and recurring revenue model.
• ProShred: ProShred operates mobile document destruction trucks across multiple U.S. states and Canadian provinces with NAID AAA-equivalent certifications. It directly competes with Infoshred on enterprise shredding contracts and on-site witnessed destruction in overlapping Northeast markets.
• Shred-it: Shred-it is the largest dedicated mobile document shredding operator in North America, now operating under Stericycle/Waste Management. Its service model — scheduled mobile shredding trucks with on-site witnessed destruction, NAID-aligned compliance, and recurring pickup contracts — is the closest direct comparison to Infoshred's primary offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/infoshred
• Xx.com/InfoshredLLC

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infoshred