Telechoice Consulting

Name

Telechoice Consulting

Legal name

Telechoice Consulting, Inc.

Website

https://telechoiceinc.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Ronkonkoma

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hosted VoIP Service Subscriptions: Monthly recurring subscription fees for hosted PBX and VoIP services. The company offers managed service plans that include hosted VoIP service and all hardware (IP phones, peripheral devices) with minimal upfront costs and rapid deployment, as well as purchase and lease options for organizations wishing to own equipment.
2. Hardware Sales and Leasing: Sale or lease of IP phones and related hardware equipment. Higher capital expense option with reduced monthly operational expenses.
3. Professional Services - Office Relocation: Managed office relocation services including low voltage wiring for voice and data, structured cabling termination and certification, rack design, VoIP/hosted phone system installation, and ISP recommendation services.
4. Security Solutions: Design, installation and management of security camera systems, door access control and network firewalls.
5. Service and Support: Service and support offerings with dedicated phone lines (Service: 877-954-5600) and support ticket request system.

Pricing tiers

Distribution channels2 records

Marketing channels5 records

Core offering

Telechoice Consulting is a managed service provider that sells hosted PBX and VoIP business communication solutions, including SIP trunking, premise-based VoIP, unified communications (UCaaS), and omni-channel contact center platforms for small, mid-size, and enterprise customers across the USA. The portfolio is extended with adjacent professional services—network infrastructure design and installation, office security (video surveillance, access control, firewalls), and managed office relocations—positioning the company as a single-source provider for voice, data, and physical-office technology.

Product overview

Telechoice Consulting offers a suite of business communication solutions built around a core Hosted PBX and VoIP platform, complemented by Unified Communications as a Service (UCaaS), Call Center Solutions, Network Infrastructure, Office Security Solutions, and Office Relocation services. The product portfolio is structured as a platform-plus-services model where Hosted PBX and VoIP serves as the foundational voice service, UCaaS adds video and collaboration capabilities, and the remaining services—call center, network infrastructure, security, and relocation—extend the offering into adjacent operational areas. The company provides both cloud-based (hosted) and premise-based deployment options.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted PBX and VoIP Cloud-based and premise-based business phone system providing enterprise voice capabilities without capital expense. Includes SIP trunking, managed service options, and purchase or lease options for IP phones and related hardware. Targeted at small, mid-size, and enterprise companies with multiple locations.
• Unified Communications as a Service (UCaaS) Cloud-based collaborative platform integrating voice, video, SMS, and mobile devices, enabling users to log into office extensions from any device or location worldwide. Consolidates video conferencing, softphone, voicemail, screen share, and SMS chat in a single system.
• Call Center Solutions Contact center platform scaling from basic automatic call distribution (ACD) to full omni-channel support. Features IVR, live agent dashboard, drag-and-drop queue management, linear/round-robin/skills-based routing, SMS, web chat, email integration, and HIPAA-compliant call reporting and recording.
• Network Infrastructure Design, materials, and professional installation of voice and data network infrastructure. Services include structured cabling (Cat 5e/6/7, fiber, RG6), rack design, patch panel termination, Layer 2/3 PoE switches, VLAN configuration, and wireless access point heat map design with guest networks.
• Office Security Solutions Security camera systems, door access control, and network firewalls for business protection. Includes IP NVR appliances, 4K and PTZ IP cameras, key card/fob access with permission levels and time/attendance, thermal temperature units, WAN security for VoIP, QoS appliances, and SD-WAN devices.
• Office Relocation Managed office relocation services including low voltage wiring for voice and data, structured cabling termination and certification, rack design, and pre-installation of VoIP/Hosted phone systems. Provides side-by-side service during phone number porting to reduce vendor management overhead.

Quantifiable outcome

• One customer reduced monthly phone costs from $4,200 to $1,215 (71% reduction) after switching to Telechoice
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• RingCentral: Public UCaaS/CCaaS leader offering cloud PBX, unified communications and contact center for SMB through enterprise. Direct competitor to Telechoice's core Hosted PBX/VoIP/UCaaS/Contact Center portfolio across all customer segments.
• Nextiva: UCaaS provider focused heavily on SMB and mid-market customers with bundled voice, video, collaboration and contact center. Closely comparable to Telechoice's SMB/mid-market positioning and partner-channel model.
• 8x8: Unified cloud communications and contact center provider with strong enterprise and regulated-vertical footprint (HIPAA, financial services). Comparable to Telechoice on UCaaS+CCaaS bundle and compliance features.
• Vonage: Cloud communications platform providing UCaaS, SIP trunking and APIs; now part of Ericsson. Overlaps directly with Telechoice's Hosted PBX, VoIP and SIP Trunking offerings for SMB and mid-market.
• Dialpad: AI-powered UCaaS/CCaaS provider competing in the same SMB and mid-market segment as Telechoice, offering voice, video, messaging and contact center as a cloud subscription.
• Ooma: Cloud-based VoIP and UCaaS provider targeting small businesses with hosted phone systems and contact center solutions. Comparable product mix and SMB focus to Telechoice.
• Mitel: Unified communications vendor offering on-premises and cloud PBX, contact center and collaboration. Closely comparable to Telechoice's hybrid (premise-based and hosted) VoIP positioning for mid-market and multi-site customers.
• TPx Communications: Managed services provider offering hosted VoIP, UCaaS, managed networking and security to SMB and mid-market customers across the USA. Highly comparable business model and product mix to Telechoice's single-source managed approach.

Broad incumbents

• Zoom (Zoom Phone): Dominant video/collaboration platform with an expanding Zoom Phone UCaaS offering. While broader in scope, it increasingly competes for the same SMB and mid-market hosted voice and contact center budgets as Telechoice.
• Microsoft (Teams Phone): Microsoft Teams Phone System delivers UCaaS capabilities embedded in the Microsoft 365 stack, increasingly the default for many SMBs and enterprises. Represents a major competitive substitute risk for traditional hosted PBX providers like Telechoice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/TelechoiceI
• YouTubeyoutube.com/channel/UC-_g0BmYdmameQ3kr-I6MZw
• Facebookfacebook.com/telechoiceconsulting
• LinkedInlinkedin.com/company/telechoice-consulting
• Instagraminstagram.com/telechoice_consulting

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telechoice Consulting