CST energy services
- Company typePrivate
- Founded2010
- HeadquartersGera, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
CST energy services firmographics
Firmographics- Name
- CST energy services
- Legal name
- CST energy services GmbH
- Website
- https://cstgroup.de
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where CST energy services is headquartered
LocationHeadquarters
- HQ city
- Gera
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
CST energy services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Business Process Outsourcing Services: Outsourcing of energy market processes including market communication, device management, billing, receivables management, and energy data management. Delivered via service and work contracts with service level agreements. Monthly progress payments for longer-term contracts.
- Professional Training Academy: Energy economics training, professional courses, and communication training provided to client employees. Customized training programs including SAP integration support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Professional services / BPO pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
CST energy services product offering
Product offeringCore offering
CST energy services GmbH is a Business Process Outsourcing (BPO) partner for the German energy sector, delivering process and administrative services across all market roles (EVU, VNB, ÜNB, MSB), including market communication, supplier switching, device management, feed-in management, billing and receivables management, energy data management, and 1st/2nd level customer support. The company also operates the DIN:ISO 9001 certified CST Akademie, providing energy-economics and SAP/Powercloud training for client employees.
Product overview
CST energy services GmbH is a Business Process Outsourcing (BPO) partner for the German energy sector offering a portfolio of services across all market roles. The company operates two core offerings: Services Energiewirtschaft (Energy Services) providing comprehensive outsourcing from individual subprocesses to complete outsourcing including customer service, market communication, device management, feed-in management, billing/collections, and energy data services; and the CST Akademie providing DIN:ISO 9001 certified training in energy economics fundamentals and specialized topics including SAP and Powercloud systems. Services are delivered either at client premises or at CST facilities, with Service Level Agreements guaranteeing quality standards.
Differentiator
Problem solved
Functional benefit
Brands
- CST Akademie: DIN:ISO 9001 certified academy providing energy economics training, professional development courses, and coaching services for employees in the energy sector.
Products and services
- Services Energiewirtschaft (Energy Services BPO) Business Process Outsourcing services for the German energy sector covering all market roles (EVU, VNB, ÜNB, MSB), including market communication, supplier switching, device management, feed-in management, billing and receivables management, energy data management, and 1st and 2nd level customer support. Delivered at customer premises or at CST facilities, with SLAs governing quality.
- CST Akademie (Academy) DIN:ISO 9001 certified training academy delivering energy-economics fundamentals, specialized courses in market communication, device management, billing, receivables management, and feed-in management, plus system training on SAP and Powercloud and communication skills development. Serves both CST employees and client staff.
Companies that use CST energy services
Customer profileNamed customers16 records
Segments4 records
Ideal customer profiles2 records
CST energy services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CST energy services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Adecco GroupcoreCST energy services is a company of the Adecco Germany Holding SA & Co. KG. As part of the Adecco Group's outsourcing division, CST benefits from rapid recruitment capabilities and flexibility in staffing. This parent company relationship provides strategic support and operational scalability.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
CST energy services competitors and assessment
Company assessmentDirect peers
- regiocom GmbH: German energy-sector BPO specialist providing customer service, market communication, and back-office process outsourcing to utilities — the closest direct comparable to CST in scope, customer base, and delivery model.
- Countus GmbH: Specialized German BPO partner for the energy and housing industry, providing invoicing, receivables management, and customer service processes — directly competing with CST for utility outsourcing mandates.
Broad incumbents
- Arvato (Bertelsmann): Large-scale BPO provider within Bertelsmann's services division with energy vertical coverage — competes with CST on multi-process outsourcing for utilities but at much greater scale and broader industry scope.
- Wilken Software Group: Established German ERP and billing software vendor for utilities, municipal service providers, and energy companies — competes indirectly with CST where customers choose software insourcing over process outsourcing.
- PSI Software AG: German software provider for energy networks, metering, and grid management with adjacent services — competes with CST where utilities prefer integrated software platforms over outsourced process execution.
- adesso SE: Large German IT consulting and services firm with a dedicated energy vertical offering digitalization, SAP integration, and process services — competes with CST for digital transformation and SAP S/4HANA Utilities mandates.
Emerging players
- Schleupen AG: German software and services provider focused on the energy and water sector; overlaps with CST in supporting market communication, billing, and device management processes, primarily as a software vendor with adjacent services.
- Soptim AG: German IT and process services provider for the energy sector covering market communication, meter data management, and balancing group services — competes with CST for technical and operational mandates in German utilities.
- KISTERS AG: Provider of energy data management software and services for utilities, including meter data management and balancing — overlaps with CST's energy data services and device management sub-products.
Others
- Atoss Software AG: Provider of workforce management and staffing optimization software used by utilities and BPO providers — adjacent to CST through shared customers (utilities) and as a potential enabler/competitor in workforce-intensive BPO delivery.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
CST energy services social profiles
Digital presenceCST energy services compliance and trust
Trust signalCompliance1 record
CST energy services financial estimates
Financial estimateRevenue estimate
Valuation estimate
CST energy services leadership team
Management profileNumber of profiles
Profiles10 records
CST energy services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CST energy services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CST energy services
What does CST energy services do?
CST energy services GmbH is a Business Process Outsourcing (BPO) partner for the German energy sector, delivering process and administrative services across all market roles (EVU, VNB, ÜNB, MSB), including market communication, supplier switching, device management, feed-in management, billing and receivables management, energy data management, and 1st/2nd level customer support. The company also operates the DIN:ISO 9001 certified CST Akademie, providing energy-economics and SAP/Powercloud training for client employees.
Is CST energy services a public or private company?
CST energy services is a private company. It is classified as corporate owned and is currently operating.
When was CST energy services founded?
CST energy services was founded in 2010. It employs 11 to 50 people.
Where is CST energy services based?
CST energy services is headquartered in Gera, Germany, in the Europe region.
How does CST energy services make money?
Two revenue lines are on record. Business Process Outsourcing Services are the primary driver. The others are professional Training Academy.
Who are CST energy services's main competitors?
Direct peers on record are regiocom GmbH and Countus GmbH. Broad incumbents are Arvato (Bertelsmann), Wilken Software Group, PSI Software AG and adesso SE. Emerging players are Schleupen AG, Soptim AG and KISTERS AG. Atoss Software AG is listed as an others.
Does CST energy services have an API?
No public API is recorded for CST energy services.