Jones Services

What Jones Services does

Jones Services is a privately held, multi-trade residential home services company founded in 1986 and headquartered at 2099 NY-17A, Goshen, New York. The company provides HVAC (heating, ventilation, and air conditioning), plumbing, drain/sewer, and electrical services to homeowners across the Hudson Valley of New York, northern New Jersey, and Pike County, Pennsylvania. Service offerings span installation, maintenance, and repair across furnaces, heat pumps, boilers, air conditioning (including mini-splits), water heaters (tank and tankless), drain clearing, camera inspection, hydro jetting, sewer line work, generators, EV car chargers, and home surge protection. The company markets itself through same-day installation, 24/7 emergency availability, diagnostic-fee-based pricing, upfront flat-rate quotes, and a "No Excuses Guarantee." Jones Services generates revenue through per-job professional services billing, an annual Service Partner Membership Plan that provides 10% discounts and priority scheduling, financing arrangements for major installations, and a customer referral program offering up to $250 per referral. Authorized dealer relationships with Lennox and Rheem support equipment sourcing for HVAC and water heating installations. Marketing is conducted through the company website, blog content, social channels (Facebook, X, YouTube), Google Business Profile, email/SMS, and community involvement initiatives (Giving Thanks, Feel The Love). The company holds a BBB Accredited A+ rating and cites thousands of five-star reviews, with no disclosed external funding, parent company, or institutional ownership.

Name

Jones Services

Legal name

Jones Services

Website

https://jonesservices.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Jones Services is a privately held multi-trade home services contractor founded in 1986, providing HVAC, plumbing, drain, and electrical installation, maintenance, and repair to residential homeowners across the Hudson Valley, northern New Jersey, and Pike County, Pennsylvania.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Electrical Contractors and Other Wiring Installation Contractors (23821), Other Services to Buildings and Dwellings (561790)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK)

akta.pro secondary industries

Gas Meter Set, Relocation & Regulator Service Coordination (HSAOAKAG), Appliance Hookup & Utility Connection (Water/Gas/Electric) (HSAGANAD)

Keywords

• Residential HVAC services
• Plumbing repair services
• Electrical installation services
• Home heating cooling
• Drain cleaning services

Headquarters

HQ city

Goshen

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. HVAC Services Revenue: Revenue generated from heating, ventilation, and air conditioning services including installation, maintenance, repair, and replacement of furnaces, heat pumps, boilers, and air conditioning systems. Services are priced with diagnostic fees ($49-$99) plus labor and parts, with financing options available for major installations.
2. Plumbing Services Revenue: Revenue from plumbing services including repairs, installations, water heaters (tank and tankless), drain cleaning, camera inspections, hydro jetting, sump pumps, gas lines, and kitchen/bathroom plumbing. Priced with diagnostic fees plus service costs.
3. Electrical Services Revenue: Revenue from electrical services including installation, repair, safety inspections, generators, circuit breakers, lighting, switches and outlets, EV car chargers, ceiling fans, and surge protection. Diagnostic fees apply with labor and materials additional.
4. Service Partner Membership Plan: Recurring revenue through annual membership plan offering 10% discount on all services, priority service, increased energy efficiency, increased system reliability, increased safety, and 100% satisfaction guarantee. Members receive ongoing maintenance benefits.
5. Referral Program: Customer referral program where existing customers can refer friends and family, earning up to $250 per referral. This drives new customer acquisition at reduced marketing cost.
6. Financing Revenue: The company offers financing options for installations and major repairs, generating revenue through financing arrangements with customers for heating system installations starting at $99/month.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Jones Services is a residential home services contractor providing installation, maintenance, and repair of HVAC (heating and cooling), plumbing, drain/sewer, and electrical systems for homeowners in the Hudson Valley tri-state region (New York, New Jersey, Pennsylvania). The company delivers same-day service, 24/7 emergency availability, financing options for installations, and an annual Service Partner Membership Plan offering priority scheduling and discounts. They have operated continuously since 1986 under the slogan "We keep homes happy."

Product overview

Jones Services is a residential home services company providing a unified suite of HVAC (heating and cooling), plumbing, drain, and electrical services across the Hudson Valley region (New York, New Jersey, and Pennsylvania). The company operates as a single-service business model with distinct service categories rather than a modular software platform. Their core offerings include Cooling Services (installation, maintenance, repair, mini-splits, air quality, duct cleaning), Heating Services (furnaces, heat pumps, boilers, oil-to-gas conversions), Plumbing Services (installation, repair, water heaters, water filtration, gas lines, sump pumps), Drain Services (clearing, camera inspection, hydro jetting, sewer lines), and Electrical Services (installation, repair, generators, EV chargers, lighting). Additional offerings include a Service Partner Membership Plan (annual maintenance membership) and financing options for installations and repairs.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services HVAC cooling services including air conditioning installation, maintenance, repair, mini-splits, indoor air quality assessment, dehumidifiers, and air duct cleaning for residential homes.
• Heating Services HVAC heating services including furnace installation, maintenance, and repair, heat pumps, boilers, and oil-to-gas conversions for residential homes.
• Plumbing Services Full plumbing services including installation, maintenance, repair, inspections, frozen pipe burst response, water heaters (tank and tankless), water filtration systems, water softeners, gas lines, sump pumps, and kitchen plumbing for residential customers.
• Drain Services Drain clearing, camera inspection, hydro jetting, sewer line repair, and trenchless sewer line services for residential properties.
• Electrical Services Electrical installation, repair, safety inspections, generators, circuit breakers, lighting upgrades, switches and outlets, swimming pools and hot tubs, EV car chargers, home surge protection, and ceiling fan services for residential customers.
• Service Partner Membership Plan Annual maintenance membership plan offering increased energy efficiency, increased system reliability, increased safety, priority service, 10% discount on all services, and a 100% satisfaction guarantee for residential customers.

Quantifiable outcome

• Annual furnace maintenance can save up to 30% on utility bills
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered regional partner and brand partner.

• Adam Home Servicesregional partnerChannel Partner/ Reseller/ DistributorAdam Home Services has provided trusted residential HVAC, plumbing and electrical services since 2002 across Chester, Delaware and Montgomery Counties in Pennsylvania. Listed as a regional partner serving Philadelphia County, Delaware County, Montgomery County, and Chester County areas.
• Boston Standard Companyregional partnerChannel Partner/ Reseller/ DistributorBoston Standard Company provides trusted local experts for plumbing, heating, cooling and electrical needs in the Boston, MA area including gas boilers, water heaters, air conditioning, furnaces and ductless systems.
• Central Cooling & Heatingregional partnerChannel Partner/ Reseller/ DistributorCentral Cooling & Heating is a trusted local expert for heating, cooling and plumbing services in the Greater Boston area providing professional installation, maintenance and repair.
• Dave's Worldregional partnerChannel Partner/ Reseller/ DistributorDave's World has grown from a small business in Dover-Foxcroft to a leader in Maine's heating, cooling and energy efficiency industry, known for heat pumps and offering no-pressure consultations.
• Delco Storm & Sewer Servicesregional partnerChannel Partner/ Reseller/ DistributorDelco Storm and Sewer is a full service drain and sewer contractor for residential, commercial, and municipal customers across Delaware County and surrounding counties.
• Live Free Heating, Cooling & Electricregional partnerChannel Partner/ Reseller/ DistributorLive Free Heating Cooling & Electric provides trusted heating, cooling, electrical and home comfort solutions across New Hampshire since 2014 with focus on quality workmanship.
• N.E.T.R.regional partnerChannel Partner/ Reseller/ DistributorN.E.T.R., Inc. is New England's largest ductless mini-split specialist serving Massachusetts with expert heating, cooling, plumbing and electrical services.
• Nashoba Air & BoilerWorksregional partnerChannel Partner/ Reseller/ DistributorNashoba Air & BoilerWorks in Middlesex County, MA is known for excellent customer service including courtesy reminder phone calls and booties on service crew shoes.
• New England Ductlessregional partnerChannel Partner/ Reseller/ DistributorNew England Ductless is a premier provider of efficient HVAC solutions specializing in ductless heating and cooling systems in the New England region.
• Sila Heating, Air Conditioning, Plumbing & Electricalregional partnerChannel Partner/ Reseller/ DistributorSila Heating, Air Conditioning, Plumbing & Electrical offers expert same-day services with over 30 years of experience in the Boston area.
• Total Climate Controlregional partnerChannel Partner/ Reseller/ DistributorTotal Climate Control is a one-stop Plumbing, Heating, and Air Conditioning company located in Central New Hampshire with Master Technicians.
• Lennoxbrand partnerTechnology or IntegrationLennox is shown as a brand partner logo on the Jones Services website, indicating they are an authorized Lennox dealer/installer for HVAC equipment.
• Rheembrand partnerTechnology or IntegrationRheem is shown as a brand partner logo indicating Jones Services is an authorized Rheem dealer for water heaters and HVAC equipment.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Adam Home Services: Residential HVAC, plumbing, and electrical provider operating across Chester, Delaware, and Montgomery Counties in Pennsylvania since 2002. Direct multi-trade comparable with overlapping services and same-channel partner relationship to Jones Services.
• Dave's World: Maine-based residential heating, cooling, and energy efficiency specialist with a notable focus on heat pumps. Comparable multi-trade offering with comparable customer base and regional positioning.
• Boston Standard Company: Boston-area residential provider of plumbing, heating, cooling, and electrical services including gas boilers, water heaters, and ductless systems. Directly comparable in trade mix, customer type, and regional positioning.
• Live Free Heating, Cooling & Electric: New Hampshire residential HVAC, plumbing, and electrical services company operating since 2014. Same one-stop multi-trade model targeting homeowners with the same quality-and-service positioning as Jones Services.
• Sila Heating, Air Conditioning, Plumbing & Electrical: Multi-trade residential home services company serving the Greater Boston area with HVAC, plumbing, and electrical offerings and a same-day service model that closely mirrors Jones Services. Listed as a regional channel partner and appears to operate the shared platform/network that Jones Services is part of.
• Total Climate Control: Central New Hampshire one-stop plumbing, heating, and air conditioning contractor staffed with master technicians. Same multi-trade residential service model as Jones Services.
• N.E.T.R., Inc. New England's largest ductless mini-split specialist offering heating, cooling, plumbing, and electrical services to Massachusetts homeowners. Same multi-trade residential model as Jones Services with comparable service breadth and customer profile.
• Central Cooling & Heating: Greater Boston residential heating, cooling, and plumbing services company focused on professional installation, maintenance, and repair. Comparable in trade mix and customer profile to Jones Services.

Broad incumbents

• ARS / Rescue Rooter: National residential HVAC, plumbing, and drain services brand operating across multiple U.S. markets. Directly overlapping trade mix with Jones Services but at materially greater scale and with multi-region diversification.
• Authority Brands: National multi-brand residential services platform owning Mr. Rooter (plumbing), Mr. Electric, One Hour Heating & Air Conditioning, and The Grounds Guys. A broader incumbent that competes across the same HVAC, plumbing, and electrical trades at national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/1800jones
• YouTubeyoutube.com/channel/UC1TIPC8BDZbyX6a5YNDVmHw
• Facebookfacebook.com/CallJonesServices
• LinkedInlinkedin.com/company/jonesservicesheatcoolplumbingelectric

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jones Services