Evansville

Name

Evansville

Legal name

Evansville Water and Sewer Utility

Website

https://ewsu.com

Company type

Public

Founded year

1870

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Municipal Water and Sewer Utilities

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Combined Sewer Overflow (CSO) Control & Compliance (Storage, Separation, Treatment) (EUANAEAG), Recycled Water Customer Programs & Demand Management (Connections, Rate Design, End‑Use Controls) (EUANAGAJ)

Keywords

• Municipal water utility
• Wastewater treatment services
• Sewer infrastructure
• Trash and recycling
• Utility billing services

Headquarters

HQ city

Evansville

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain, Others

Revenue model

1. Water and Sewer Rates and Fees: EWSU is a public municipal agency funded by water and sewer rates and fees, not taxes. Water rates are set by the Indiana Utility Regulatory Commission (IURC) and sewer rates are set by the Evansville City Council. The utility implements phased rate increases approved by the IURC, such as the 2022-2026 water rate increases to fund water treatment facility construction. The average residential customer using 5,000 gallons per month pays approximately $55.98 for water (2025).
2. Sanitation Fee: EWSU manages the city's sanitation (trash and recycling) contract with Republic Services. Monthly sanitation fees are $15.30 effective February 2026 (up from $13.30), with planned increases to $17.30 in 2027 and $20.92 in 2028. These fees appear on customers' monthly EWSU water bills.
3. Water Bill Assistance Program Revenue Share: EWSU receives 10% of HomeServe USA voluntary home repair service plan sales revenue, which is dedicated to the Water Bill Assistance Program fund. This revenue supports bill assistance for income-qualified customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels13 records

Core offering

Evansville Water and Sewer Utility (EWSU) is a public municipal utility that provides drinking water treatment and distribution, wastewater collection and treatment, and trash and recycling services to over 63,000 customers across Vanderburgh County and parts of Gibson, Posey, and Warrick counties in Indiana. The utility operates a 60 MGD surface water treatment plant, two wastewater treatment plants (East and West) with a combined 23 MGD capacity, and over 1,000 miles of water lines and 800 miles of sewer lines, funded through IURC-approved water rates and City Council-set sewer rates rather than taxes.

Product overview

Evansville Water and Sewer Utility (EWSU) operates as a municipal water and sewer utility providing integrated water distribution, wastewater collection/treatment, and trash/recycling services to over 63,000 customers. The core product portfolio centers on water and sewer utility services, supported by the MyWater EWSU customer portal (web and mobile app) for account management, bill payment, and usage tracking. EWSU's offering includes core infrastructure services (water treatment/delivery, sewer collection/treatment, trash collection), customer assistance programs (Leak Repair, Bill Relief, Water Bill Assistance), infrastructure improvement initiatives (Renew Evansville sewer upgrades, Refresh Evansville water line replacement), and environmental programs (Renewable Energy, Lead Safety). The MyWater platform serves as the primary digital interface connecting customers to these utility services.

Differentiator

Problem solved

Functional benefit

Products and services

• MyWater EWSU Customer Portal and Mobile App Customer self-service web portal and iOS/Android mobile app providing streamlined account management, automatic bill payment, water usage tracking, interactive project/advisory map access, and two-factor authentication for EWSU residential and commercial customers.
• Water Distribution Service Treatment and delivery of potable water from the Ohio River (average 23 MGD, capacity up to 60 MGD) to approximately 63,000 residential and commercial customers across Vanderburgh, Gibson, Posey, and Warrick counties through 1,000+ miles of water lines and 7 booster stations.
• Sewer and Wastewater Collection and Treatment Collection and treatment of wastewater from residential and commercial customers via 800+ miles of sanitary lines, 318 miles of combined sewers, 92 lift stations, and two wastewater treatment plants (East at 40 MGD peak capacity, West at 45 MGD peak capacity) processing an average of 23 MGD combined.
• Trash and Recycling Collection Sanitation services including weekly residential trash collection, biweekly recycling pickup, heavy trash pickup (up to every two weeks), seasonal yard waste collection, street sweeping, and holiday pickup services provided under contract with Republic Services and billed through EWSU.
• Leak Repair Program Income-qualified customer assistance program providing up to $1,000 in plumbing repairs (water-efficient toilets or plumbing fixtures) by certified professionals through Memorial Community Development Corporation to reduce water waste and lower long-term bills.
• Bill Relief Program Monthly credit program providing a $30 monthly bill credit (enhanced from $10 in July 2024) for income-qualified city residential customers with active water service and household income of $50,000 or less.
• Project and Advisory Map Real-time interactive GIS-based map providing customers with current boil advisories, infrastructure project updates, and road closures correlated with automated phone and text notifications.
• Backflow Prevention Program Cross-connection control program requiring annual backflow preventer testing for properties with irrigation systems, pools, and boilers, managed in partnership with Aqua Backflow for compliance tracking.
• Industrial Pretreatment Program EPA-mandated industrial pretreatment program regulating toxic pollutant discharges from industrial users into the municipal sewer system to protect wastewater infrastructure and treatment processes.
• Clear Path Easement Inspection Program EPA-mandated program requiring annual inspection of 75 miles of sewer lines and manholes (30% in easements), with property owners required to maintain clear access to sewer line access points.

Quantifiable outcome

• Up to $200 million in cost savings over time from the blended groundwater/Ohio River water supply strategy ($100M construction savings + $100M PFAS treatment avoidance)
• +9 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Republic Services of EvansvillecoreChannel Partner/ Reseller/ Distributor · 1 January 2026Republic Services provides trash and recycling collection services to EWSU customers under a city sanitation contract. Services include weekly trash collection, biweekly recycling, heavy trash pickup (up to every two weeks), spring yard waste, fall leaf collection, and Christmas tree pickup. The amended contract (effective 2026) directs all local sanitation calls to EWSU instead of Republic's call center, with Republic providing two large dumpsters eight times per year for neighborhood cleanups.
• Memorial Community Development Corporation (MCDC)coreImplementation/ SI/ Consulting Partner · 15 July 2024MCDC reviews financial status and coordinates home visit assessments with plumbing contractors for the Leak Repair Program. Under the program, income-qualified customers receive up to $1,000 in plumbing repairs (water-efficient toilet or plumbing fixtures) through MCDC's emergency repair program. MCDC also refers customers to other agency repair programs when repair costs exceed the allotted amount.
• HomeServe USAcoreGTM or Marketing Partner · 1 January 2022HomeServe USA offers voluntary home repair service plans to local homeowners. EWSU receives 10% of HomeServe policy sales revenue, which is dedicated to the Water Bill Assistance Program that helps income-qualified customers with utility bill payments. This is an ongoing revenue-sharing partnership that funds a critical customer assistance program.
• Community Action Program of Evansville (CAPE)coreImplementation/ SI/ Consulting Partner · 1 January 2022CAPE serves as the primary contact for income-qualified customers seeking water bill assistance. Customers contact CAPE at 812-492-3941 to apply for the Water Bill Assistance Program, determine eligibility, and schedule appointments. CAPE coordinates the application process and home visit assessments for the Leak Repair Program through Memorial Community Development Corporation.
• Kokosing IndustrialcoreImplementation/ SI/ Consulting Partner · 1 January 2022Kokosing Industrial served as the contractor for the East Wastewater Treatment Plant Capacity Expansion Project ($50.8 million). Kokosing nominated the project for the Coalition for Construction Safety Outstanding Project Safety Award, noting EWSU's focus on new hire skill assessment, competent person training, and hazard identification. The project achieved zero recordable incidents across 206,795 craft hours.
• Clark Dietz, Inc.coreImplementation/ SI/ Consulting Partner · 1 January 2022Clark Dietz, Inc. served as the engineering firm for the East WWTP Capacity Expansion Project and nominated it for the ACEC Indiana Honor Award for Engineering Excellence. Clark Dietz recognized the Biological Aeration Filter (BAF) as a major project component providing a sustainable, cost-efficient solution for increasing wastewater treatment capacity.
• Irving Materials, Inc.minorOthers · 1 January 2022Irving Materials, Inc. supplied the concrete for the East WWTP Capacity Expansion Project. The project received a Concrete Achievement Award from the Indiana Ready Mixed Concrete Association for the 15,725 cubic yards of placed concrete.
• Donohue & Associates, Inc.coreImplementation/ SI/ Consulting Partner · 1 January 2022Donohue & Associates, Inc. was the engineering firm for the Sunrise Pump Station project and nominated it for the ACEC Indiana Honor Award for Engineering Excellence. The pump station was described as a multifaceted community asset with a park-like setting and public observation features.
• Greeley and HansencoreImplementation/ SI/ Consulting Partner · 1 January 2019Greeley and Hansen designed the West Wastewater Treatment Plant 6.1 million-gallon CSO Storage Basin Project, which won the 2022 Concrete Achievement Award from the Indiana Ready Mixed Concrete Association.
• Private Septic Disposal Site DevelopersminorStrategic or Co-development PartnerEWSU's Board has approved specifications allowing privately owned septic disposal sites to be developed within the EWSU collection system. These privately developed sites will provide long-term capacity for septic waste haulers once the East WWTP receiving station closes on July 1, 2026. EWSU's Private Development team coordinates permitting and design guidance.
• Private FOG Processing Facility DevelopersminorStrategic or Co-development PartnerSeveral private waste-management companies are exploring or advancing plans for new fats, oils, and grease (FOG) processing facilities. EWSU encourages private FOG facilities as a cost-effective alternative to public operation, coordinating with haulers and private companies to ensure environmental and operational compatibility.
• U.S. Environmental Protection Agency (EPA)coreOthersEWSU operates under federal mandates from the EPA including the Safe Drinking Water Act, Clean Water Act, National Pretreatment Program, Lead and Copper Rule Improvements, and Combined Sewer Overflow policy. The EPA enforces compliance through consent decrees. EWSU submits Service Line Inventories to the Indiana Department of Environmental Management (IDEM) per EPA LCRR requirements.
• Indiana Department of Environmental Management (IDEM)coreOthersIDEM is the state regulatory body that enforces federal drinking water and water quality standards in Indiana. EWSU's water quality meets or exceeds standards set by IDEM and the US-EPA. The Service Line Inventory is filed with IDEM per Lead and Copper Rule Revisions, and will be publicly available on the IDEM website.
• Indiana Utility Regulatory Commission (IURC)coreOthersThe IURC approves EWSU's water rate increases, including the phased 2022-2026 rate plan to fund water treatment facility improvements. All water rate increases require IURC approval.
• Evansville City CouncilcoreOthersThe Evansville City Council sets sewer rates annually and approves the sanitation contract with Republic Services, including fee adjustments and amendments.
• Office of Utility Consumer Counselor (OUCC)coreOthersThe OUCC represents consumer interests in utility regulatory proceedings. EWSU and the OUCC formalized the financing plan for the groundwater treatment plant project in September 2025.

Scale indicators27 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• American Water Works: Largest publicly traded US water and wastewater utility, serving 14M+ people across 14 states. Direct functional parallel to EWSU's regulated water/sewer business model, but at vastly greater scale and with multi-state diversification.
• Veolia North America: Operates and maintains municipal water and wastewater treatment facilities across the US under contract. Comparable in plant operations, biosolids/biogas processing, and CSO management capabilities to EWSU's technical stack.
• Republic Services: EWSU's contracted sanitation provider and channel partner for trash/recycling collection. Comparable in residential solid waste operations and the embedded contract economics are visible in EWSU's revenue model.
• Suez Water (Veolia): Global water and waste management company now part of Veolia, operating municipal water/wastewater contracts in the US. Comparable in CSO control, advanced wastewater treatment, and biosolids-to-energy programs to EWSU's BAF and RNG initiatives.

Direct peers

• Essential Utilities: Regulated water, wastewater, and natural gas utility serving ~5M people across 10 states. Closely comparable business mix (water + wastewater regulated rates, infrastructure capex programs) to EWSU's municipal model.
• Aqua America: Investor-owned water and wastewater utility serving ~3M people in 13 states. Comparable regulated utility economics, treatment plant operations, and aging-infrastructure replacement programs to EWSU.
• California Water Service: Investor-owned water utility serving ~2M people in California, Hawaii, Washington, and New Mexico. Comparable regulated rate-base model, infrastructure replacement programs, and customer assistance programs to EWSU.
• Middlesex Water Company: Investor-owned water and wastewater utility in New Jersey and Delaware. Comparable regulated utility profile, surface water treatment operations, and customer base scale to EWSU.
• York Water Company: Investor-owned water utility serving ~200,000 people in Pennsylvania — strikingly similar population served to EWSU. Same small/mid-cap regulated water utility economics and infrastructure replacement dynamic.

Regional players

• Indiana American Water: Subsidiary of American Water Works serving Indiana communities (including parts of the Indianapolis metro). Direct geographic overlap with EWSU's Southwest Indiana service territory and operates under the same IURC regulatory framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EWSUtility
• YouTubeyoutube.com/playlist?list=PL97fCYZohgjvLYLQ_FAcTkf0rc-Id0MOS
• Facebookfacebook.com/EvansvilleWaterSewerUtility
• LinkedInlinkedin.com/company/evansville-water-and-sewer-utility

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evansville