Hays Utility South Corp.
Hays Utility South Corp. (DBA: H2O Innovation) is a privately-held Texas firm that serves as billing and collection agent for multiple Municipal Utility Districts in the Houston metro, running a bilingual customer portal and two offices for residential water/sewer account management.
- Company typePrivate
- Founded-
- HeadquartersSpring, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Hays Utility South Corp. does
Hays Utility South Corp., doing business as H2O Innovation, is a privately-held provider of water and wastewater asset management services headquartered in Spring, Texas. The company operates as a contracted billing and collection agent for multiple Texas Municipal Utility Districts (MUDs) and Public Utility Districts (PUDs) in the Houston metropolitan area, enforced under each District's Rate Order or Tariff. Its core technology is a customer-facing web portal (h2ocustomers.com) that enables residential customers to pay water and sewer bills, request service start/stop, view district-specific alerts, and access conservation and leak-detection resources, with bilingual English/Spanish availability.
The company runs two physical offices — a West Houston office at 17332 Groschke Rd. (Houston, TX 77084) handling customer care, billing, and service/repair, and a Spring office at 27335 West Hardy Rd., Suite 101 (Spring, TX 77373) with an after-hours drop box — supported by dedicated phone lines and a [email protected] inbox. Operational scope includes regulatory compliance communications to the Texas Commission on Environmental Quality (TCEQ), including mandatory public notices for monitoring/reporting violations and Maximum Contaminant Level (MCL) exceedances across serviced districts such as OAKMONT PUD, WEST PARK MUD, Northgate Crossing M.U.D. #2, and Westwood Shores MUD.
Revenue mechanics are governed by per-District Rate Orders, which dictate rates, deposits, late fees, and disconnect policies that H2O Innovation enforces on behalf of each District's Board of Directors; the company explicitly disclaims authority to waive or modify these without Board consent. The customer base is diversified across multiple Texas MUDs rather than concentrated in a single anchor client, with end-customers being residential utility account holders. The firm employs 51-100 people and is privately held, with no disclosed funding, ownership structure, or financial reporting.
Hays Utility South Corp. firmographics
Firmographics- Name
- Hays Utility South Corp.
- Legal name
- H2O Innovation
- Website
- https://haysutility.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Hays Utility South Corp. (DBA: H2O Innovation) is a privately-held Texas firm that serves as billing and collection agent for multiple Municipal Utility Districts in the Houston metro, running a bilingual customer portal and two offices for residential water/sewer account management.
- Ownership category
- akta.pro rank
Hays Utility South Corp. industry classification
Industry- Product category
- Utility Billing Services
- NAICS
- Water, Sewage and Other Systems (2213)
- SIC
- Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Third-Party Water Retailing & Managed Billing Services (outsourced billing, white-label retail operations) (EUANAIAL)
- akta.pro secondary industries
- Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC), Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI), Customer Care & Contact Center Operations (CRM, omnichannel service, case management) (EUANAIAG), Move-In/Move-Out, Service Orders & Field Dispatch (turn-ons/turn-offs, appointments, workforce scheduling) (EUANAIAH)
Keywords
Where Hays Utility South Corp. is headquartered
LocationHeadquarters
- HQ city
- Spring
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Hays Utility South Corp. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Distribution channels2 records
Marketing channels5 records
Hays Utility South Corp. product offering
Product offeringCore offering
Hays Utility South Corp., doing business as H2O Innovation, acts as a billing and collection agent for Texas water and wastewater utility districts, primarily Municipal Utility Districts (MUDs). The company operates an online customer portal through which residential and commercial customers pay bills, manage accounts, submit service requests, and access district information. It also handles customer service, TCEQ regulatory compliance reporting, and account administration on behalf of the contracting utility districts.
Product overview
H2O Innovation operates as a billing and collection agent for Texas water utility districts, providing a unified Customer Portal for residential customers to manage their water and sewer accounts. The core offering is the Customer Portal, which integrates bill payment processing, service requests, district alerts, and resource information (conservation tips, leak checking) into a single web-based platform serving multiple Municipal Utility Districts (MUDs) and Public Utility Districts (PUDs) across the Houston, Texas area.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Customer Portal
- Water and Sewer Billing and Collection Services
- TCEQ Regulatory Compliance Reporting
- Customer Service Call Center
Companies that use Hays Utility South Corp.
Customer profileSegments2 records
Ideal customer profiles1 record
Hays Utility South Corp. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hays Utility South Corp. partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights4 records
Hays Utility South Corp. competitors and assessment
Company assessmentBroad incumbents
- Severn Trent Services: Severn Trent Services operates and maintains water and wastewater treatment facilities and provides outsourced utility operations, including customer billing and customer service. Broad incumbent — overlapping in outsourced utility billing/customer service but operating at significantly larger scale and focused on treatment operations.
- Veolia North America: Veolia North America operates water and wastewater utilities under contract and provides outsourced utility services including billing and customer operations for municipalities. Broad incumbent — relevant as a large-scale third-party water services provider whose managed billing offerings compete for the same municipal contract opportunities.
- Tyler Technologies: Tyler Technologies is a large public-sector software provider whose Munis and ERP solutions include utility billing modules for municipalities and special districts. Broad incumbent — comparable end market (municipal water/sewer billing) but offers a much broader software portfolio rather than specializing as H2O Innovation does.
Direct peers
- VertexOne: VertexOne provides cloud-based customer information and billing platforms specifically for water, sewer, and gas utilities. Directly comparable to H2O Innovation's billing and customer portal operations as both serve small-to-mid U.S. water utilities with managed billing and customer engagement technology.
- Springbrook Software: Springbrook Software delivers cloud-based utility billing, payments, and citizen engagement software targeted at small and mid-sized municipalities and special districts. Directly comparable to H2O Innovation's focus on small Texas utility districts needing turnkey billing and customer service.
- SEDC (Southeastern Data Cooperative): SEDC provides billing and customer information software to water, wastewater, and electric cooperatives and small utilities across the U.S. Directly comparable as a niche utility billing specialist serving small/community water systems similar to Texas MUDs.
- Harris Computer (Harris Utilities): Harris Computer, a division of Constellation Software, supplies CIS, billing, and utility management software to thousands of water, sewer, and electric utilities. Directly comparable as a technology platform serving the same Texas MUD/PUD customer base with billing and customer engagement solutions.
- Advanced Utility Systems: Advanced Utility Systems, a Harris Computer company, provides CIS and billing software (CityView, Aurorah) to water and wastewater utilities and municipalities. Comparable as a billing platform competitor for the same small utility district customer profile.
- ITineris: ITineris delivers customer information and billing solutions (uCIBS) purpose-built for water and wastewater utilities. Directly comparable as a billing-platform specialist serving small and mid-sized water utilities with similar customer-service and revenue-management workflows.
Emerging players
- Fathom Water: Fathom Water provides a digital customer engagement and billing platform for water utilities, including consumption analytics, leak alerts, and payment tools. Emerging player — overlaps with H2O Innovation's customer portal capabilities but targets a broader U.S. utility market with a software-only model rather than managed services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hays Utility South Corp. social profiles
Digital presenceHays Utility South Corp. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hays Utility South Corp. leadership team
Management profileNumber of profiles
Hays Utility South Corp. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hays Utility South Corp. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hays Utility South Corp.
What does Hays Utility South Corp. do?
Hays Utility South Corp., doing business as H2O Innovation, acts as a billing and collection agent for Texas water and wastewater utility districts, primarily Municipal Utility Districts (MUDs). The company operates an online customer portal through which residential and commercial customers pay bills, manage accounts, submit service requests, and access district information. It also handles customer service, TCEQ regulatory compliance reporting, and account administration on behalf of the contracting utility districts.
Is Hays Utility South Corp. a public or private company?
Hays Utility South Corp. is a private company. It is classified as unknown and is currently operating.
When was Hays Utility South Corp. founded?
Hays Utility South Corp. was founded in -1. It employs 1 to 10 people.
Where is Hays Utility South Corp. based?
Hays Utility South Corp. is headquartered in Spring, United States, in the North America region.
Who are Hays Utility South Corp.'s main competitors?
Broad incumbents on record are Severn Trent Services, Veolia North America and Tyler Technologies. Direct peers are VertexOne, Springbrook Software, SEDC (Southeastern Data Cooperative), Harris Computer (Harris Utilities), Advanced Utility Systems and ITineris. Fathom Water is listed as an emerging player.
Does Hays Utility South Corp. have an API?
No public API is recorded for Hays Utility South Corp..
What industry is Hays Utility South Corp. in?
Hays Utility South Corp.'s product category is Utility Billing Services. Its primary akta.pro industry code is EUANAIAL, Third-Party Water Retailing & Managed Billing Services (outsourced billing, white-label retail operations), with a secondary code of EUANAIAC, Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance). Its NAICS code is 2213 and its SIC code is 4900.