What Springbrook Software does

Springbrook Software is a privately held vertical-SaaS provider of cloud-based finance, utility billing, payroll/HR, and community-development software exclusively for local government agencies. Founded in 1989 and headquartered in American Fork, Utah, the company operates from five U.S. office locations and has expanded internationally through acquisitions to serve agencies across seven countries. Its core product is Cirrus, a cloud-native, multi-tenant SaaS platform integrating finance, payroll, HR, utility billing (including allocation water billing for conservation), property tax, payments (CivicPay), budgeting, asset management, permitting & land management, meeting management, and Tableau-powered reporting and analytics. Legacy offerings KVS/SoftRight (acquired 2012) and SB Express (formerly BIAS, acquired 2020) provide on-ramps to Cirrus.

The company sells directly to local government agencies via enterprise field sales with quote-based annual subscriptions, primarily targeting small-to-mid-sized municipalities, fire districts, water and sewer districts, public health boards, and tribal governments. With 3,000+ customer agencies worldwide, Springbrook is PE-backed by Five Arrows (majority investor since at least the Five Arrows investment relationship disclosed in December 2025) alongside Accel-KKR. Strategic activity over 2020-2026 includes a platform pivot to Cirrus (2021), international acquisitions of MAGIQ Software (New Zealand, 2021) and Pulse Software (Australia, 2024), a vertical extension through the PUBLIQ Software property-tax acquisition (2022), a new Cirrus Permitting & Land Management product line (March 2026), and a December 2025 CEO transition to Chris Dinkler positioning the firm around an "AI-driven Smart City initiative."

The Cirrus platform reports up to 25% productivity gains for agencies, 50% time savings in capital budgeting, and 80% time savings in reporting. Springbrook has been recognized on the GovTech 100 list for six consecutive years through 2026 and was placed in Gartner's inaugural Magic Quadrant for Local Government ERP in 2021. The company employs 51-100 people and runs multi-channel marketing including the Springbrook Research Institute, the annual Activate conference, and thought-leadership surveys (2026 Cybersecurity Survey and Citizen Trust Survey). Revenue, funding amounts, and valuations are not publicly disclosed.

Name

Springbrook Software

Legal name

Springbrook Holding Company, LLC

Website

http://www.springbrooksoftware.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Short description

Springbrook Software provides cloud-native Cirrus SaaS for finance, utility billing, payroll/HR, property tax, permitting, and civic payments exclusively to 3,000+ small and mid-sized local government agencies across seven countries, backed by Five Arrows and Accel-KKR.

Ownership category

akta.pro rank

Product category

Local Government ERP Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• Local government ERP
• Fund accounting software
• Utility billing software
• Municipal finance software
• Government cloud platform

Headquarters

HQ city

American Fork

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: Springbrook operates as a SaaS subscription model where local government agencies pay recurring fees to access the Cirrus cloud platform. The platform is fully hosted and maintained by Springbrook, providing always-up-to-date cloud-based solutions with security, scalability, and cost efficiency.

Pricing tiers

Distribution channels2 records

Marketing channels6 records

Core offering

Springbrook Software provides a cloud-native, multi-tenant SaaS financial and ERP platform called Cirrus, designed exclusively for local government agencies. The platform integrates modules for finance, payroll, HR, utility billing, property tax collection, advanced budgeting, asset management, permitting and land management, citizen payments, and Tableau-powered reporting. The company serves over 3,000 local government entities including cities, towns, municipalities, fire districts, water agencies, sewer districts, and tribal governments across the United States and internationally.

Product overview

Springbrook Software offers a unified cloud-native ERP platform called Cirrus, supplemented by legacy on-premises options (KVS/SoftRight, SB Express) and internationally through the acquired MAGIQ Cloud Platform. The Cirrus ecosystem comprises integrated modules including Finance, Payroll/HR, Utility Billing, Property Tax Collection, Advanced Budgeting, Asset Management, Permitting & Land Management, Meeting Management, and Reporting & Analytics powered by Tableau. The platform also includes CivicPay for citizen payment solutions and Bill Print & Mail services. Springbrook serves over 3,000 local government agencies with a focus on small to mid-sized municipalities, water agencies, sewer and fire districts across the United States and seven countries globally.

Differentiator

Problem solved

Functional benefit

Brands

• Cirrus: Modern multi-tenant SaaS financial platform for local government agencies, including finance, payroll, HR, budgeting, utility billing, tax, cashless payments, and Tableau reporting modules.
• CivicPay
• SB Express
• KVS/SoftRight

Products and services

• Cirrus Finance Platform Core cloud-native, multi-tenant SaaS financial platform for local government agencies, providing integrated finance, payroll, HR, budgeting, utility billing, tax, and payment modules accessible from any web browser on any mobile device.
• Cirrus Utility Billing Cloud-based utility billing solution with support for complex rate structures including allocation water billing for conservation strategies, multi-tiered rates, and percentage-based consumption tiers.
• CivicPay Payment Solution
• Cirrus Payroll/HR
• Property Tax Collection Property tax management solution covering tax management for the North-East, treasurer tax collection, CAMA integration, and auditor functions for local government agencies.
• Reporting and Analytics Analytics and reporting module powered by Tableau, providing visualization, data sharing, and interactive dashboards for financial reporting across local government agencies.
• Bill Print and Mail Service
• Advanced Budgeting
• Cirrus Asset Management
• Cirrus Permitting and Land Management Comprehensive cloud-based platform for modernizing permitting, zoning, code enforcement, and land management with AI-powered efficiency, mobile inspections, and 24/7 citizen portal.
• Cirrus Meeting Management
• KVS/SoftRight
• SB Express (formerly BIAS)
• MAGIQ Cloud Platform Cloud-based public sector platform acquired from New Zealand, providing finance modules including accounting, banking, billing, procurement, payroll, HR, budgeting, property management, and document management for international government customers.

Quantifiable outcome

• 25% productivity increase with Cirrus cloud platform
• +2 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Pulse SoftwarecoreStrategic or Co-development Partner · 2 December 2025Springbrook acquired Pulse Software, an Australian firm focused on government financial tools, as part of its expansion into AI-powered Smart City initiative and international growth strategy.
• PUBLIQ SoftwarecoreStrategic or Co-development Partner · 9 February 2022Springbrook acquired PUBLIQ Software, a South Carolina-based company specializing in property tax management solutions. The acquisition enhanced Springbrook's cloud-based Cirrus platform with advanced property tax capabilities for local government agencies.
• MAGIQ SoftwarecoreStrategic or Co-development Partner · 4 October 2021Springbrook acquired New Zealand-based MAGIQ Software to expand product offerings and global footprint. The acquisition brought MAGIQ's cloud platform with advanced capital budgeting, planning, reporting, and document management capabilities, extending Springbrook's reach to nearly 2,000 customers in seven countries.
• TableaucoreTechnology or Integration · 19 August 2020Springbrook selected Tableau to deliver advanced cloud-based financial data sharing, visualization and reporting tools to local governments. Tableau's suite of government-specific visualization and reporting tools are integrated with the Cirrus platform, providing interactive views of programs, budgets and trends.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Tyler Technologies: The largest pure-play public-sector software company in the US, providing ERP, financial management, permitting, and court solutions for state and local governments. Tyler is the dominant incumbent in the same local-government ERP category where Springbrook competes and often the alternative named in competitive procurements.
• Infor: Large enterprise ERP vendor with established public-sector and utility-focused offerings. Competes with Springbrook on cloud ERP breadth, especially for mid-sized local-government agencies evaluating broader ERP suites.
• SAP: Global ERP leader with public-sector and utility industry solutions. Often named in larger local-government procurements as the alternative to purpose-built vendors like Springbrook.
• Oracle: Enterprise ERP and cloud applications vendor with public-sector offerings used by state and local governments. Competes with Springbrook primarily in larger municipalities considering full-suite ERP consolidation.

Direct peers

• CentralSquare Technologies: PE-backed vendor of cloud ERP, finance, utility billing, and public-safety software for local governments. Directly competes with Springbrook's Cirrus platform in finance, utility billing, and community-development modules serving small and mid-sized agencies.
• OpenGov: Cloud-native ERP, budgeting, procurement, and asset-management suite purpose-built for state and local governments. Competes head-to-head with Springbrook Cirrus in budgeting, finance, and reporting for municipalities, with a modern UX and recurring SaaS model.
• Caselle: Long-standing municipal software vendor offering utility billing, accounting, payroll, and tax collection for cities, towns, and special districts. Directly overlaps with Springbrook's core finance and utility-billing modules and often competes in same small/mid-sized-agency RFPs.
• BS&A Software: Michigan-based municipal ERP provider serving counties, cities, townships, and school districts with accounting, tax, utility billing, and assessing solutions. Closely comparable to Springbrook in target customer (small/mid-sized Michigan and Midwest agencies) and product breadth.
• Harris Computer Systems: Vertical-market software roll-up under Constellation Software with multiple local-government ERP and utility-billing brands. Comparable to Springbrook in its multi-brand government-ERP portfolio and recurring-revenue municipal-software focus.

Emerging players

• CGI Group: Global IT services and systems-integration firm with a strong state and local government practice delivering ERP and digital-government platforms. Adjacent peer to Springbrook in municipal ERP implementations and government modernization programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sprbrk
• LinkedInlinkedin.com/company/springbrook-software

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Springbrook Software