What Wagner does

Wagner Mechanical is a privately held, residential home services company headquartered in Albuquerque, New Mexico, founded in 1928 and operating continuously for over 95 years. The company delivers HVAC, plumbing, electrical, and drain services to homeowners across nine central New Mexico communities, including Albuquerque, Santa Fe, Rio Rancho, Los Lunas, Belen, Los Alamos, Corrales, Edgewood, and Bernalillo, with a workforce in the 101-250 range and an active careers and apprenticeship pipeline via the Wagner Journeyman Program.

The business is organized around three core service lines (heating/cooling, plumbing, and electrical) plus adjacent offerings such as Mitsubishi ductless mini-splits, Generac home generators, conventional and tankless water heaters, water treatment (reverse osmosis, softeners, Flow-Tech), and EV charging station installation. Service delivery is field-based, with technicians dispatched from a single headquarters at 7900 Jacs Lane, Albuquerque, and orders captured through 24/7 phone lines, a website-based online booking system, and direct contact forms.

Wagner generates revenue from three streams: (1) one-time service and repair fees, (2) higher-ticket installation and replacement work, and (3) recurring annual membership programs (Best Friend's Club and the trade-specific AC Checkup, Plumbing Maintenance, and Electrical Maintenance Clubs) that bundle inspections, priority service, extended warranties, and discounts. Pricing is promotional and discount-driven, with tiered coupons, military/senior/teacher/first-responder discounts, and a GreenSky financing partnership offering 0% interest for 12 months on qualifying systems. The company holds a BBB A+ rating and reports over 10,000 customer reviews across Google, Yelp, BBB, and Angi.

Name

Wagner

Legal name

Wagner Mechanical

Website

https://wagnermechanical.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

101–250 employees

Short description

Wagner Mechanical is a residential HVAC, plumbing, and electrical services contractor founded in 1928 and headquartered in Albuquerque, New Mexico, serving homeowners across nine central New Mexico communities with installation, repair, and membership maintenance programs.

Ownership category

akta.pro rank

Product category

Residential HVAC, Plumbing, and Electrical Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

Emergency HVAC Repair (24/7) (HSAOAHAC), HVAC System Replacement & Change-Outs (HSAOAGAB), Furnace Repair & Maintenance (HSAOAHAE)

Keywords

• Residential HVAC services
• Plumbing repair installation
• Electrical contracting
• Home maintenance memberships
• Drain cleaning services

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Service and Repair: One-time fees for repair, maintenance, and troubleshooting services across HVAC, plumbing, and electrical systems. Services include AC repair, heating repair, plumbing repair, drain cleaning, electrical repair, and similar offerings.
2. Installation and Replacement: Revenue from new equipment installation and system replacement including AC units, furnaces, water heaters, electrical panels, generators, and fixtures. These are typically higher-ticket one-time transactions.
3. Membership Programs: Recurring membership fees from Best Friend's Club, AC Checkup Club, Plumbing Maintenance Club, and Electrical Maintenance Club. These programs provide annual inspections, priority service, extended warranties, and discounts on repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Wagner Mechanical provides residential HVAC, plumbing, electrical, and drain services across central New Mexico, including repair, replacement, installation, and maintenance of furnaces, heat pumps, ductless mini-splits, air conditioning, water heaters, water treatment systems, electrical panels, generators, and EV chargers. The company complements these one-time services with recurring maintenance memberships (Best Friend's Club, AC Checkup Club, Plumbing Maintenance Club, Electrical Maintenance Club) that bundle annual inspections, priority service, warranties, and repair discounts.

Product overview

Wagner Mechanical operates as a home services company offering a unified suite of HVAC, plumbing, electrical, and drainage services rather than a modular software platform. The core offering consists of HVAC Services (heating, cooling, air conditioning installation, repair, and maintenance) and Plumbing Services (leak repair, water heaters, drains), supported by Electrical Services (panel upgrades, generators, EV chargers). Additional specialized products include Mitsubishi Ductless Systems, Generac Generators, and water treatment solutions (reverse osmosis, water softeners). The company differentiates through its Best Friend's Club membership program that bundles annual inspections and priority service across all service lines. Wagner serves residential customers across central New Mexico, with operations dating back to 1928.

Differentiator

Problem solved

Functional benefit

Brands

• Best Friend's Club: Annual home maintenance membership plan offering HVAC tune-ups, plumbing inspections, electrical inspections, priority service, extended warranties, and discounts on repairs.
• AC Checkup Club
• Plumbing Maintenance Club
• Electrical Maintenance Club
• Wagner Journeyman Program

Products and services

• HVAC Services Heating, ventilation, and air conditioning installation, repair, replacement, and maintenance services for residential homes, including furnaces, heat pumps, ductless mini-splits, central AC, and indoor air quality solutions.
• Plumbing Services Full-service residential plumbing solutions including leak detection, water heater services, drain cleaning, sewer line repair, water treatment, and fixture installation.
• Electrical Services Licensed electrical services for residential homes including repairs, panel upgrades, rewiring, fixture and outlet installation, generator services, EV charging station installation, surge protection, and safety inspections.
• Drain Services Professional residential drain cleaning, repair, and maintenance including camera inspection, drain rooter service, sewer line repair/replacement/cleaning, and clearing for kitchen, bathroom, shower, floor, and toilet drains.
• Water Treatment Services Residential water filtration and purification solutions including reverse osmosis systems, water softeners, water testing, and Flow-Tech water treatment to address hard water and contaminants.
• Swamp Cooler Services Residential evaporative cooling services including swamp cooler startup, shutdown, and conversion to refrigerated air conditioning systems for Southwest homes.
• Best Friend's Club Membership Annual home maintenance plan bundling HVAC tune-ups, plumbing inspection, electrical inspection, priority service, extended warranty, and 10% off repairs for residential customers.
• AC Checkup Club Membership Annual HVAC maintenance membership providing AC system checkups, priority service, extended warranties, and discounts on HVAC services.
• Conventional Water Heater Services Traditional tank-style residential water heater installation, repair, replacement, and flush maintenance services.
• Tankless Water Heater Services On-demand tankless water heater installation, repair, and maintenance offering energy-efficient residential hot water supply.
• Mitsubishi Ductless Systems Mitsubishi ductless mini-split air conditioning and heating systems sold and installed as energy-efficient alternatives for residential homes without ductwork.
• Generac Generators Residential Generac standby generators for backup power during outages, including installation, repair, and replacement services.
• EV Charging Station Installation Residential electric vehicle home charging station installation services providing convenient home EV charging solutions.

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Expansion highlights6 records

Direct peers

• One Hour Heating & Air Conditioning: Franchise HVAC service brand under Authority Brands focused on residential heating and cooling repair, replacement, and maintenance — directly overlaps Wagner's core HVAC offering.
• Coolray Heating, Cooling, Plumbing & Electrical: Regional residential HVAC, plumbing, and electrical services company in the US Southeast; serves as a strong analog for a regional multi-trade home services operator of similar size and operating model.
• Benjamin Franklin Plumbing: Franchise residential plumbing services brand under Authority Brands with on-time guarantees and 24/7 service; directly comparable to Wagner's plumbing service line.
• HomeServe USA: Subscription-based home services and membership program provider for utilities and homeowners, including HVAC, plumbing, and electrical warranties — closely comparable to Wagner's Best Friend's Club model.
• Roto-Rooter: Largest US plumbing and drain services franchise network serving residential customers; overlaps directly with Wagner's plumbing and drain service lines.
• American Residential Services (ARS) / Rescue Rooter: National multi-trade residential HVAC, plumbing, and electrical services platform serving homeowners via company-operated branches — directly comparable in service mix and customer base to Wagner.

Broad incumbents

• American Home Shield (Frontdoor): Largest US home warranty company covering HVAC, plumbing, and electrical systems; competes for the same recurring maintenance wallet as Wagner's membership programs, but through a warranty-product model.
• Authority Brands (parent of One Hour, Benjamin Franklin, Mr. Rooter): Multi-brand home services franchisor across HVAC, plumbing, electrical, and related categories; represents the franchise-backed scale competitor to Wagner in residential trades.
• Neighborly (Mr. Rooter, Mr. Appliance, Rainbow International): Franchise platform owner of multiple residential home services brands including plumbing and appliance repair; competes with Wagner indirectly through franchisee overlap and aggregated marketing spend.
• Carrier Residential (Carrier, Bryant, Payne dealers): Major HVAC equipment manufacturer whose authorized dealer network installs and services residential systems; local Carrier-affiliated dealers overlap with Wagner on HVAC install/replace work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CallWagnerALBQ

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wagner