ROCKBRIDGE AREA COMMUNITY SERVICES

What ROCKBRIDGE AREA COMMUNITY SERVICES does

Rockbridge Area Community Services (RACS) is a Community Services Board (CSB) — a public governmental entity established under Virginia Code § 37.2-500 — that provides behavioral health, substance use, developmental disability, and prevention services to residents of Rockbridge County, Lexington, Buena Vista, and Bath County in Virginia. Founded in 1982 (with roots to a 1955 Mental Health Association), RACS operates four physical facilities (the Lexington headquarters at 241 Greenhouse Road, a Bath County satellite, the Eagle's Nest Clubhouse psychosocial rehabilitation program in Buena Vista, and the Magnolia Center day program for adults with developmental disabilities) plus two HUD-subsidized 24/7 group homes in Buena Vista and Timber Ridge and school-based clinicians embedded in Rockbridge County Public Schools. Services are delivered via a Same Day Access intake model that begins treatment within 10 days of assessment, a 24/7 crisis hotline (1-855-222-2046), a Crisis Intervention Team (CIT) Assessment Site co-located with Carilion Stonewall Jackson Hospital, and a third-party Credible Patient Portal.

The service portfolio spans six core programs: Mental Health Services (outpatient therapy, case management, psychiatric evaluation, medication management, psychosocial rehabilitation, peer recovery), Substance Use Disorder Treatment (Basic Treatment Group, MAT, Intensive Outpatient Program), Developmental Disability Services (Support Coordination, Group Day Support, Community Engagement, RAISE Early Intervention, residential group homes), Prevention Services (coalition facilitation, Mental Health First Aid/Youth MHFA, ACEs, REVIVE, Lock and Talk), Emergency Crisis Services, and Training Programs. Evidence-based practices include the High Fidelity Wraparound model (Intensive Care Coordination) and the SAMHSA 8 Dimensions of Wellness framework.

RACS is funded through a mix of Virginia Department of Behavioral Health and Developmental Services (DBHDS) allocations (Federal SA Block Grant, State Opioid Response, Regional Suicide Prevention Initiative), Medicaid and private insurance billing (with sliding scale for uninsured), HUD subsidies for group homes, and grants from the Virginia Foundation for Healthy Youth and Rockbridge Community Health Foundation. Revenue is governed by a 15-person (reducing to 10 in 2025) Board of Directors representing the four localities, with no private equity, parent company, or fee-for-service market exposure. Current Executive Director Kimberly Shaw (since March 2019) leads a multidisciplinary team of licensed clinicians, psychiatrists, certified prevention specialists, peer recovery specialists, and program coordinators.

Name

ROCKBRIDGE AREA COMMUNITY SERVICES

Legal name

Rockbridge Area Community Services

Website

https://racsb.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

51–100 employees

Short description

Rockbridge Area Community Services is a Virginia Community Services Board providing mental health, substance use, developmental disability, and prevention services to residents of Rockbridge County, Lexington, Buena Vista, and Bath County.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

akta.pro secondary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Developmental disability services
• Crisis intervention services

Headquarters

HQ city

Lexington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Government Contract Revenue: RACS is a Community Services Board (CSB) receiving funding from Virginia Department of Behavioral Health and Developmental Services (DBHDS), including Federal SA Block Grant, Virginia State Opioid Response grant, and Regional Suicide Prevention Initiative funds
2. Medicaid/Insurance Billing: Outpatient therapy services covered by Medicaid or private insurance. Sliding scale payment options available for uninsured individuals
3. HUD Subsidized Housing: Group homes subsidized by U.S. Department of Housing and Urban Development (HUD), providing affordable residential options for individuals with developmental disabilities
4. Grant Funding: Prevention services funded through grants including Virginia Foundation for Healthy Youth, Rockbridge Community Health Foundation, and various state opioid response grants

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

RACS is a Community Services Board providing comprehensive behavioral health, substance use, developmental disability, prevention, and 24/7 crisis intervention services to residents of Rockbridge County, Lexington, Buena Vista, and Bath County in Virginia. Services include outpatient therapy, psychiatric evaluation, medication management, case management, psychosocial rehabilitation, group homes, and early intervention programs.

Product overview

Rockbridge Area Community Services (RACS) is a Community Services Board offering a comprehensive suite of behavioral health and human services organized across six core program areas: Mental Health Services (including community-based, outpatient, psychiatric, and psychosocial rehabilitation via Eagle's Nest Clubhouse), Substance Use/Addiction Treatment (with Basic Treatment, MAT, and IOP programs), Developmental Disabilities Support Services (covering Support Coordination, Group Day Support at Magnolia Center, Community Engagement, RAISE Early Intervention, and Group Homes), Prevention Services (including coalitions and trainings), Emergency Crisis Services (24/7 crisis hotline), and a Patient Portal for client access. The organization also facilitates community coalitions (Live Healthy Rockbridge Kids, RAPC) and provides training programs. This is a multi-service human services organization rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services

Quantifiable outcome

• Services begin within 10 days of assessment through Same Day Access program
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Eight partnerships are on record, tiered major and core.

• Project HorizonmajorStrategic or Co-development Partner · 1 November 2021Partnership approved by the RACS board in November 2021 for Rapid Rehousing program, providing housing support services for individuals in need.
• Carilion Stonewall Jackson HospitalcoreStrategic or Co-development Partner · 1 October 2016Crisis Intervention Team (CIT) Assessment Site partnership established in October 2016, located within Carilion Stonewall Jackson Hospital. This partnership between RACS, local law enforcement, and the hospital provides mental health crisis intervention services, allowing individuals to access medical treatment rather than being placed in the criminal justice system.
• Virginia Department of Behavioral Health and Developmental Services (DBHDS)coreOthersPrimary state funding partner providing Federal SA Block Grant, Virginia State Opioid Response grant, and Regional Suicide Prevention Initiative funding. RACS also received DBHDS funding to implement the Crisis Intervention Team Assessment Site.
• Live Healthy Rockbridge Kids CoalitioncoreStrategic or Co-development PartnerCoalition focused on preventing and reducing childhood obesity through nutritional education and physical activity. RACS facilitates this coalition with funding from Virginia Foundation for Healthy Youth and Rockbridge Community Health Foundation. Partners include VMI Men's Basketball, Rockbridge Area Relief Association, Washington and Lee Bonner Leader Program, and various local organizations.
• Rockbridge Area Prevention Coalition (RAPC)coreStrategic or Co-development PartnerCoalition with mission to reduce substance use among youth and build resilient families through evidence-based strategies. RACS serves as fiscal agent for the coalition. Includes representatives from 12 community sectors including youth, parents, businesses, schools, law enforcement, healthcare, and faith-based organizations.
• U.S. Department of Housing and Urban Development (HUD)coreOthersHUD subsidizes RACS group homes in Buena Vista and Timber Ridge, making residential care an affordable option for individuals with developmental disabilities. Residents must meet HUD income limits for Rockbridge County.
• Lock and Talk InitiativecoreStrategic or Co-development PartnerRACS Prevention Program Manager Rebecca Bland is one of the original developers of this suicide prevention and lethal means safety initiative serving Virginia communities.
• Rockbridge County Public SchoolsmajorStrategic or Co-development PartnerPartnership for school-based mental health services including therapeutic services, drug education, and youth wellness programs delivered directly in school environments.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Pyramid Healthcare: Mid-Atlantic behavioral health provider operating residential and outpatient substance use and mental health programs across Pennsylvania, Virginia, and surrounding states. Represents a scaled, private-sector provider model that competes for the same DBHDS-funded and Medicaid-billable populations.
• Magellan Health: National managed behavioral health care company that administers behavioral health benefits for Virginia Medicaid plans. Functions as a payer/customer rather than direct competitor, but sets the contracting standards and utilization frameworks RACS must operate within.

Direct peers

• New River Valley Community Services: Virginia Community Services Board providing behavioral health, intellectual/developmental disability, and substance use services across a multi-county rural catchment. Closely mirrors RACS's rural, multi-locality, multi-program service model and DBHDS funding structure.
• Harrisonburg-Rockingham Community Services Board: Virginia CSB offering behavioral health, developmental disability, and substance use services in a comparable small-city/rural mix in the Shenandoah Valley. Operates identical Same-Day Access-style intake models and 24/7 crisis lines.
• Alexandria Community Services Board: Virginia Community Services Board providing mental health, substance use, and developmental disability services under the same Virginia Code § 37.2-500 framework. Directly comparable as a public behavioral health safety-net provider; former RACS Executive Director Michael Gilmore moved to lead this CSB in 2003.
• Blue Ridge Behavioral Healthcare: Virginia CSB serving the Roanoke Valley with mental health, substance use, and developmental disability services. Direct structural peer operating under identical state CSB governance and DBHDS funding streams in an adjacent region.
• Alleghany Highlands Community Services: Virginia CSB serving Alleghany, Covington, and Clifton Forge with mental health, substance use, and developmental disability programs. Small, rural, multi-locality CSB operating the same § 37.2-500 service portfolio as RACS in a neighboring catchment.
• Rappahannock-Rapidan Community Services: Virginia Community Services Board providing mental health, substance use, and developmental disability services across five rural counties. Directly comparable in scale, rural footprint, and CSB funding model.

Others

• Carilion Clinic: Regional nonprofit health system that operates Carilion Stonewall Jackson Hospital — RACS's CIT Assessment Site partner. They are a clinical referral and co-location partner, not a competitor, but a key institutional stakeholder in RACS's crisis service line.
• Virginia Department of Behavioral Health and Developmental Services (DBHDS): State regulatory and funding authority that licenses RACS, channels federal block grants and state appropriations, and sets CSB performance standards. The principal counterparty for funding, compliance, and programmatic direction across the CSB network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCFyAYGDyhSe6oSTKPbtjTYw
• Facebookfacebook.com/racsb
• Instagraminstagram.com/racsb
• LinkedInlinkedin.com/company/rockbridge-area-community-services

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ROCKBRIDGE AREA COMMUNITY SERVICES