Alleghany Highlands Community Services

What Alleghany Highlands Community Services does

Alleghany Highlands Community Services (AHCS) is a Virginia public non-profit Community Services Board established in 1983 (rooted in a Mental Health Hygiene Clinic formed 1965–1982) and one of 40 such CSBs/Behavioral Health Authorities operating under the Code of Virginia. Headquartered in Covington, Virginia, AHCS serves as the legislatively designated publicly funded safety-net behavioral health provider for the County of Alleghany, the City of Covington, and the Towns of Clifton Forge and Iron Gate. The agency is licensed by and accountable to the Virginia Department of Behavioral Health and Developmental Services (DBHDS) and is governed by a nine-person all-volunteer board appointed by the constituent local jurisdictions.

AHCS operates an integrated wrap-around system of care delivered across nine service sites, anchored on three product pillars: Developmental Services (early intervention, ICF/IID residential care, group homes, day support, in-home services), Mental Health Services (outpatient counseling, psychiatric evaluation, medication management, case management, crisis intervention, peer support, psychosocial rehabilitation via Alleghany House, transitional housing at New Beginnings), and Substance Use Services (education, intensive outpatient, case management, adolescent services, recovery court). Adjacent programs include Mobile Crisis Services (8:30am–midnight), Veteran Services through the Virginia Veteran and Family Support Program, Prevention Services (Mental Health First Aid, safeTALK, REVIVE), Transportation Services ($3.00 roundtrip), and Parenting Programs. The Open Access walk-in model (since 2013) plus a 24/7 emergency line constitute the front door of the system. Technology is conventional for community behavioral health: AHCS has run the Credible EHR since 2009 and added an on-site Genoa Pharmacy Concierge in 2022.

AHCS is a private non-profit structured as an agency of local government. Revenue mechanics are fee-for-service under Virginia DBHDS schedule requirements, accepting Medicare, Medicaid, and most commercial insurance with reduced fees and financial assistance available; no client is refused crisis intervention for inability to pay. The organization employs 127+ staff (described as one of the largest employers in the Alleghany Highlands), is not privately funded, has no subsidiaries, and has not engaged in M&A. Recent capital and programmatic milestones include the 2020 Crisis Intervention site (partnered with Alleghany Regional Hospital), the 2022 Behavioral Health and Wellness Annex, the 2021 drug court, and a $1.0M DBHDS award in August 2025.

Name

Alleghany Highlands Community Services

Legal name

Alleghany Highlands Community Services

Website

https://ahcsb.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Alleghany Highlands Community Services is a Virginia public non-profit Community Services Board providing mental health, developmental disability, and substance use services across Alleghany County, Covington, Clifton Forge, and Iron Gate, operating nine service sites with 127+ staff and 24/7 emergency response.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability Facilities (623210), Social Assistance (624)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Wraparound & Community-Based Behavioral Support (ABA-Adjacent) (EDAKAHAO), Mental Health Counseling & Therapy Services (K–12) (EDAJALAG), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community mental health services
• Behavioral health services
• Developmental disability services
• Substance abuse treatment
• Crisis intervention services

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Fee-for-Service Model: Operations are based on a fee-for-services model. Medicare, Medicaid and most health insurance plans generally cover services. The agency charges fees according to Virginia Department of Behavioral Health and Developmental Services requirements and the Code of Virginia. A reduced fee may be arranged according to individual circumstances, and financial assistance is available. No one is refused service due to inability to pay for Crisis Intervention/Emergency Services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Alleghany Highlands Community Services provides community-based behavioral health care to residents of Alleghany County, the City of Covington, and the Towns of Clifton Forge and Iron Gate. Its offerings span outpatient mental health counseling and psychiatry, substance use treatment, developmental disability services (including ICF/IID residential care and day programs), 24/7 mobile crisis response, veteran and family support, prevention training, parenting programs, and client transportation. Services are delivered via Open Access walk-in scheduling at The Guinan Center and through multiple residential, school-based, and community-embedded sites.

Product overview

Alleghany Highlands Community Services (AHCS) operates as a unified community-based behavioral health agency providing an integrated system of wrap-around care. The organization offers a comprehensive portfolio of services organized around three core pillars: Developmental Services (early intervention, residential care, day support), Mental Health Services (outpatient, crisis intervention, peer support), and Substance Use Services (education, intensive outpatient, recovery support). Additional programs include Mobile Crisis Services, Veteran Services, Prevention Services (training programs), Transportation Services, and Parenting Programs. AHCS delivers services through multiple facilities including The Guinan Center, Alleghany House, New Beginnings, Merryfield Residence, Friendship Residence, and the Hazel E. Lawler Children's Center. The organization serves the County of Alleghany, the City of Covington, and the Towns of Clifton Forge and Iron Gate, Virginia.

Differentiator

Problem solved

Functional benefit

Products and services

• Developmental Services

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Alleghany Regional Hospital (in Low Moor)coreStrategic or Co-development Partner · 1 January 2020Crisis Intervention site opened in 2020 in partnership with Alleghany Regional Hospital, providing a secure location where CIT-trained law enforcement officers can transport individuals experiencing psychiatric crisis for evaluation by mental health professionals.
• Virginia Department of Behavioral Health and Developmental Services (DBHDS)coreStrategic or Co-development PartnerAHCS is accountable to and licensed by DBHDS for quality of care and fiscal accountability of programs under its jurisdiction. DBHDS establishes the performance contract conditions and funding requirements for the Community Services Board.
• Virginia Department of Veterans ServicescoreStrategic or Co-development PartnerThe Virginia Veteran and Family Support Program is a partnership between VDVS and Community Service Boards throughout Virginia, providing resources to disabled veterans on their road to recovery from stress-related injuries.
• Rockbridge Area CSBminorStrategic or Co-development PartnerCollaboration between Rockbridge Area CSB and Alleghany Highlands CSB for the Guardianship program, providing substitute decision-making for incapacitated individuals (established 2007).
• Alleghany Highlands Public SchoolscoreStrategic or Co-development PartnerPartnership to provide mental health resources and support for students, including services in schools and recognition as Community Champions for Schools award recipient.
• Alleghany County, City of Covington, Towns of Clifton Forge and Iron GatecoreStrategic or Co-development PartnerLocal government jurisdictions that appointed members to the nine-person all-volunteer governing board and signed the original charter establishing the agency in 1965-1982.
• Alleghany Highlands Healthy Youth CoalitionminorStrategic or Co-development PartnerCoalition formed in 2018 with community members to combat and prevent substance use and at-risk behavior among youth in the Alleghany Highlands.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rockbridge Area Community Services Board: Neighboring Virginia Community Services Board with the same Code-of-Virginia CSB structure and integrated MH/SUD/IDD service model; AHCS already collaborates with Rockbridge on the Guardianship program (since 2007), making it the closest functional comparable.
• Horizon Behavioral Health: Virginia CSB serving the Lynchburg/Campbell region with comparable outpatient mental health, substance use, IDD, crisis, and prevention services under the same DBHDS performance-contract framework.
• Blue Ridge Behavioral Healthcare: Larger Virginia CSB covering the Roanoke Valley with an integrated portfolio of behavioral health and developmental services that mirrors AHCS's wrap-around approach at greater scale.
• New River Valley Community Services: Virginia CSB serving the New River Valley with MH, SUD, IDD, crisis, and prevention programs delivered under the same state CSB model and DBHDS oversight as AHCS.
• Western Tidewater Community Services Board: Virginia CSB covering the Western Tidewater region (Suffolk, Franklin, Isle of Wight, Southampton) with the standard CSB mix of behavioral health, developmental disability, and substance use services for benchmarking.
• Cumberland Mountain Community Services Board: Rural Virginia CSB serving Buchanan, Dickenson, Russell, and Tazewell counties with an analogous integrated CSB service portfolio in a similarly rural, geographically constrained catchment.
• Valley Community Services Board: Virginia CSB serving Staunton, Waynesboro, and Augusta County with the standard public-CSB operating model (MH/SUD/IDD/crisis) and DBHDS performance-contract funding structure.
• Rappahannock Area Community Services Board: Larger Virginia CSB serving the Fredericksburg region, providing comprehensive behavioral health, developmental, and crisis services — a useful scale comparable for AHCS's growth benchmarking.

Broad incumbents

• Chesterfield Community Services Board: County-operated CSB serving Chesterfield County with a comprehensive behavioral health and developmental services portfolio under DBHDS oversight; illustrates a larger, suburban CSB operating model at greater scale than AHCS.
• Prince William County Community Services Board: Large Northern Virginia CSB offering an extensive MH/SUD/IDD/crisis continuum within Prince William County; useful as a broader, more urban incumbent benchmark for what a mature, well-funded CSB operating model looks like.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AlleghanyHighlandsCommunityServices

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alleghany Highlands Community Services