CSN Collision Centres
CSN Collision Centres is a North American network of 350+ independently owned collision repair shops operating under a licensee model, serving vehicle owners with collision, dent, windshield, paint, EV, and accident assistance services, and supporting licensees with OEM certifications, insurer relationships, and a National Lifetime Warranty.
- Company typePrivate
- Founded2002
- HeadquartersOakville, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What CSN Collision Centres does
CSN Collision Centres is a North American network of independently owned and operated collision repair shops operating under a licensee model. Founded in 2002 by four collision repair shop owners and headquartered in Oakville, Ontario (with US operations based in Milwaukee, Wisconsin), CSN has grown to 350+ physical locations across Canada and the United States, with 250+ locations in Canada alone and a stated 400+ body shops network-wide. The network serves two primary customer segments: individual vehicle owners requiring collision, dent, windshield, paint, EV, and accident assistance services (including 24/7 towing and insurance claims support), and independent and dealer-owned collision repair shops that join the network as licensees while retaining ownership of their businesses.
The core technology stack centers on OEM-certified collision repair: ADAS (Advanced Driver Assistance Systems) calibration, computerized colour-matching for paint refinishing, structural and unibody repair measuring systems, high-voltage EV battery diagnostics, and modern refinishing spray environments. CSN holds 950+ OEM certifications, described as the highest number of any collision repair network in North America, and backs repairs with a National Lifetime Warranty. Six core service lines — Collision Repair, Dent Repair, Windshield Repair, Vehicle Paint, Accident Assistance, and EV Repair — are delivered in-person at licensed shop locations, accessed via 1-800-CALL-CSN, online appointment booking, photo estimate submission, or insurance referrals.
Revenue is generated through two principal streams: recurring licensee/network membership fees paid by independent shops to access the CSN brand, operational support, training, vendor programs, and insurer relationships, and acquisition-driven growth under a partnership with ONCAP (the private equity platform of Onex Corporation) announced in October 2025, which is structured to acquire collision centres from CSN founders and fund further M&A. The network reaches consumers through physical shop locations, a national brand, local digital marketing support for licensees, and referral relationships with most major North American insurance companies. Active recruitment and 60+ job postings across the network, a 4.7/5 customer satisfaction rating, and a documented 2024–2025 cadence of new US shop additions (California, Texas, Maryland) signal ongoing operational scaling.
CSN Collision Centres firmographics
Firmographics- Name
- CSN Collision Centres
- Legal name
- CSN Collision
- Website
- https://csncollision.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CSN Collision Centres is a North American network of 350+ independently owned collision repair shops operating under a licensee model, serving vehicle owners with collision, dent, windshield, paint, EV, and accident assistance services, and supporting licensees with OEM certifications, insurer relationships, and a National Lifetime Warranty.
- Ownership category
- akta.pro rank
CSN Collision Centres industry classification
Industry- Product category
- Collision Repair / Auto Body Services
- NAICS
- Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Body, Paint, and Interior Repair and Maintenance (811121)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Collision Repair, Bodywork & Paint (Light-Duty) (TLAKAAAK)
- akta.pro secondary industries
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA), Body Shop Mechanical & Suspension Repair (Post-Collision) (TLAKAEAH)
Keywords
Where CSN Collision Centres is headquartered
LocationHeadquarters
- HQ city
- Oakville
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
CSN Collision Centres business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Licensee/Network Membership Fees: CSN Collision generates revenue by charging independent collision repair shops membership/network fees to join the CSN brand and access national brand recognition, operational support, training, vendor programs, and insurer relationships. Licensees retain ownership of their businesses.
- Acquisition-Driven Growth: Partnership with ONCAP enables CSN to acquire collision centres from founding members and drive further growth through investments and acquisitions, expanding the network's footprint and revenue potential.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
CSN Collision Centres product offering
Product offeringCore offering
CSN Collision Centres operates a North American network of independently owned and licensed collision repair shops that deliver auto body, collision, windshield, dent repair, vehicle paint refinishing, EV repair, and 24/7 accident assistance (including towing and insurance claims support). The network provides OEM-certified, manufacturer-recommended repairs backed by a National Lifetime Warranty, and sells network membership/affiliation services to independent and dealer-owned repair shops seeking national brand strength, training, and insurer relationships.
Product overview
CSN Collision is a network of independently owned and operated collision repair shops across North America, founded in 2002. The network operates on a licensee model — independent and dealer-owned body shops join CSN to gain national brand recognition, operational support, and OEM certification guidance while retaining full ownership. The core offering is Collision Repair supported by five specialized service lines: Dent Repair, Windshield Repair, Vehicle Paint, Accident Assistance (including 24-hour towing and insurance claims support), and EV Repair (covering electric vehicles from major manufacturers). The network spans over 350 locations across North America, holds 950+ OEM certifications, and backs its workmanship with a National Lifetime Warranty. A 2025 partnership with ONCAP (Onex Corporation's private equity platform) is accelerating growth through acquisitions and new shop onboarding.
Differentiator
Problem solved
Functional benefit
Products and services
- Collision Repair Professional auto body repair services that restore vehicles to pre-accident condition using manufacturer-recommended procedures and precision repair equipment. Covers structural and frame repair, panel replacement, bumper repairs, and paint matching for all makes and models. Offered to individual vehicle owners through CSN's 350+ licensed shop locations.
- Dent Repair Professional dent removal services using modern tools and proven techniques for seamless results. Covers minor dent repair, paintless dent repair, hail damage repair, and traditional body repair for dents where paint has been damaged. Offered to vehicle owners through CSN's licensed shop locations.
- Windshield Repair Professional windshield repair and auto glass replacement services, including rock chip prevention repairs, ADAS recalibration support, and full windshield replacement. Covers windshield, side window, rear glass, and quarter glass services. Offered to vehicle owners through CSN's licensed shop locations.
- Vehicle Paint Auto paint repair and refinishing services using advanced computerized colour-matching technology and professional refinishing systems. Covers scratch and surface repair, chip repair, panel repainting, and protective clear coat application. Offered to vehicle owners through CSN's licensed shop locations.
- Accident Assistance 24/7 accident assistance including 24-hour towing coordination, insurance claims support, rental car assistance, and guidance through the repair process from start to finish. Available to vehicle owners via the 1-800-CALL-CSN hotline and online channels.
- EV Repair Specialized electric vehicle repair services for Tesla, Ford, Chevrolet, Hyundai, Kia, Nissan, Volkswagen, BMW, Mercedes-Benz, Audi, Volvo, Polestar, Rivian, Toyota, and other EV brands. Covers high-voltage system safety procedures, battery diagnostics, structural repairs, and ADAS calibration. Offered to EV owners through CSN's licensed shop locations.
Quantifiable outcome
- 4.7/5 customer satisfaction rating across the network
- +2 more outcomes
Companies that use CSN Collision Centres
Customer profileSegments3 records
Ideal customer profiles3 records
CSN Collision Centres technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CSN Collision Centres partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- National Auto Body Council (NABC)minorCSN Collision joined the National Auto Body Council as a Level One Partner for 2025, supporting industry advocacy, community initiatives, and professional development within the collision repair industry.
Scale indicators6 records
Recent moves16 records
Expansion highlights6 records
CSN Collision Centres competitors and assessment
Company assessmentDirect peers
- Caliber Collision: Largest US collision repair chain (~1,800+ shops), PE-backed by Hellman & Friedman. Directly competes with CSN for insurer DRP relationships, OEM certifications, and independent shop acquisitions; the dominant scale competitor in the same product category and customer base.
- Crash Champions: PE-backed collision repair chain formed from merger of Service King and Crash Champions; comparable licensee-plus-owned-store model serving the same insured and consumer collision repair market across North America.
- Boyd Group (CARSTAR / Assured Auto / Glass America): TSX-listed parent of CARSTAR (franchise collision network), Assured Auto, and Glass America. Most direct publicly traded comparable given overlapping franchise-licensee model, North American footprint, and collision/glass service lines.
- Fix Auto: Global licensee-based collision repair franchise with strong Canadian presence; operates the same asset-light independent-shop-joins-network model and competes head-to-head with CSN for Canadian independent shop owners.
- CARSTAR Auto Body Repair Experts: North American franchise collision repair network operated under Driven Brands; directly comparable franchise model, shop count, insurer relationships, and OEM certification focus as CSN's network.
- Abra Auto Body & Glass: PE-backed US collision and glass repair chain with multi-shop operating model; competes for insurer DRP referrals and OEM certifications in overlapping US regional markets.
- Service King Collision: Historically major US collision repair chain (now integrated into Crash Champions); listed separately for reference as a once-direct competitor in the same mass-market collision repair category.
- ProColor Collision: Axalta-affiliated North American collision repair franchise focused on premium refinishing; comparable licensee model with manufacturer-tied training and certification pathways analogous to CSN's OEM certification strategy.
Broad incumbents
- Maaco: Established North American franchised auto body and paint chain with wider focus on refinishing/dent repair; overlaps with CSN's paint and dent services but broader portfolio and different franchise economics.
- Gerber Collision & Glass: Large US/Canadian collision and glass repair chain operating company-owned locations; broader incumbent offering overlapping services (collision, glass, calibration) but different ownership structure than CSN's licensee model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CSN Collision Centres financial estimates
Financial estimateRevenue estimate
Valuation estimate
CSN Collision Centres leadership team
Management profileNumber of profiles
CSN Collision Centres funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CSN Collision Centres M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CSN Collision Centres
What does CSN Collision Centres do?
CSN Collision Centres operates a North American network of independently owned and licensed collision repair shops that deliver auto body, collision, windshield, dent repair, vehicle paint refinishing, EV repair, and 24/7 accident assistance (including towing and insurance claims support). The network provides OEM-certified, manufacturer-recommended repairs backed by a National Lifetime Warranty, and sells network membership/affiliation services to independent and dealer-owned repair shops seeking national brand strength, training, and insurer relationships.
Is CSN Collision Centres a public or private company?
CSN Collision Centres is a private company. It is classified as private equity controlled and is currently operating.
When was CSN Collision Centres founded?
CSN Collision Centres was founded in 2002. It employs 11 to 50 people.
Where is CSN Collision Centres based?
CSN Collision Centres is headquartered in Oakville, Canada, in the North America region.
How does CSN Collision Centres make money?
Two revenue lines are on record. Licensee/Network Membership Fees are the primary driver. The others are acquisition-Driven Growth.
Who are CSN Collision Centres's main competitors?
Direct peers on record are Caliber Collision, Crash Champions, Boyd Group (CARSTAR / Assured Auto / Glass America), Fix Auto, CARSTAR Auto Body Repair Experts, Abra Auto Body & Glass, Service King Collision and ProColor Collision. Broad incumbents are Maaco and Gerber Collision & Glass.
Does CSN Collision Centres have an API?
No public API is recorded for CSN Collision Centres.
What industry is CSN Collision Centres in?
CSN Collision Centres's product category is Collision Repair / Auto Body Services. Its primary akta.pro industry code is TLAKAAAK, Collision Repair, Bodywork & Paint (Light-Duty), with a secondary code of TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks). Its NAICS code is 81112 and its SIC code is 7500.