What Mainsoft does

Mainsoft is a privately held Latin American technology solutions provider founded in 1993, headquartered in Santiago, Chile, with regional offices in Peru (San Isidro, Lima) and Argentina (Buenos Aires). The company serves approximately 100 enterprise customers across banking, financial services, insurance, telecommunications, retail, and industrial sectors, and operates with roughly 170 professionals across sales, pre-sales, implementation, support, consulting, and managed services.

The company's portfolio is organized into three practice areas: Observability and Optimization (Dynatrace, IBM Instana, IBM Turbonomic, ServiceNow, Red Hat Ansible, InvGate), Communication and Secure File Transfer (IBM Sterling B2B Integrator, IBM Connect Direct, T-One, and the MFT@Cloud SaaS built on IBM Sterling and Red Hat OpenShift), and Cybersecurity (Darktrace for IT and OT/ICS, CyberArk and BeyondTrust for identity and access, IBM Guardium for data protection, BlackBerry Cylance for endpoint, Sentinel/SmartSoft for fraud prevention, Claroty for OT/IoT, Netskope for cloud security, Gigamon for network visibility, plus vulnerability management, ethical hacking, threat intelligence, and security awareness tools). The portfolio is anchored by IBM Platinum Partner status and includes ISO 27001 certification.

Mainsoft makes money through a mix of professional services (implementation, configuration, consulting), managed services including 24x7 SOC operations and MFT Operational Continuity, software resale and licensing through channel partner relationships, and a recurring SaaS subscription line (MFT@Cloud). Go-to-market is enterprise field sales with dedicated country managers, complemented by co-marketing and joint events with IBM, CyberArk, Darktrace, Dynatrace, and distribution partners Nexsys and Ingram Micro Peru. Pricing is custom-quoted annually based on platform scope, scale, and service levels, with no publicly disclosed price list.

Name

Mainsoft

Legal name

Mainsoft

Website

https://mainsoft.cl

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Mainsoft is a Chilean-founded, LATAM-focused technology integrator operating across Chile, Argentina, and Peru, delivering cybersecurity, managed file transfer, and IT observability solutions to enterprise customers in banking, telecom, retail, and industrial sectors.

Ownership category

akta.pro rank

Product category

Enterprise IT Security and Integration Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE)

akta.pro secondary industries

Secure File Transfer & Managed File Transfer (MFT) (HDADAFAK), Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Managed security services
• Secure file transfer
• IT observability solutions
• Enterprise cybersecurity services
• Technology integration services

Headquarters

HQ city

Providencia

HQ country

Argentina

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Implementation, configuration, and support services for technology platforms including IBM Sterling, cybersecurity tools, and observability solutions. Includes consulting, assessment, and project management services.
2. Managed Services: Ongoing managed services including SOC operations, platform administration, monitoring, and operational continuity for MFT and cybersecurity platforms. Delivered as subscription or retainer model.
3. Software Resale and Licensing: Resale and distribution of enterprise software platforms including IBM Sterling, Dynatrace, Darktrace, CyberArk, and related solutions as a channel partner.
4. MFT@Cloud SaaS Subscription: Annual SaaS subscription service for managed file transfer in the cloud, providing subscription-based recurring revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Mainsoft is a regional technology integrator that resells, implements, and operates enterprise software platforms across three pillars — Cybersecurity, Observability and Optimization, and Secure File Transfer — primarily for IBM, Dynatrace, Darktrace, CyberArk, and related vendor solutions. The company delivers professional services, managed services (including a 24x7 SOC covering IT and OT/ICS environments), and its own MFT@Cloud SaaS subscription built on IBM Sterling, supported by proprietary methodologies such as the Incremental Qualification Model for MFT.

Product overview

Mainsoft is a regional technology solutions provider operating in Chile, Argentina, and Peru, offering an integrated portfolio of three core practice areas: (1) Observability and Optimization TI covering Dynatrace, IBM Instana, IBM Turbonomic, ServiceNow, Red Hat Ansible, and Invgate for application performance monitoring, resource management, and IT service management; (2) Communication and File Transfer (MFT) centered on IBM Sterling B2B Integrator, IBM Connect Direct, T-One, and the MFT@Cloud SaaS service for secure enterprise data exchange; and (3) Cybersecurity encompassing Darktrace (network and OT security), CyberArk and BeyondTrust (identity/access), IBM Guardium (data protection), BlackBerry Cylance (endpoint), Sentinel/SmartSoft (fraud prevention), Fluid Attacks (ethical hacking), Vicarius (vulnerability management), Claroty (OT/IoT), Cyberint (threat intelligence), Netskope (cloud security), Gigamon (network visibility), and Sosafe (security awareness). The portfolio is delivered through a combination of specialized professional services including SOC operations, implementation, and 24x7 support across Latin America.

Differentiator

Problem solved

Functional benefit

Products and services

• MFT@Cloud Managed File Transfer as a Service offered as an annual SaaS subscription, built on IBM Sterling Secure File Transfer on Red Hat OpenShift and administered by Mainsoft experts. Provides secure file transfer protocols (Connect Direct, FTPS, SFTP, API, HTTPS portal) for enterprise customers.
• T-One Enterprise information exchange platform that connects internal and external users for secure, automated document and file transfers. Includes a self-service portal and B2B integration capabilities for organizations needing controlled information exchange.
• SOC Services (Security Operations Center) Managed Security Operations Center services delivered 5x8 or 24x7, covering SIEM, network analysis, and endpoint control tools. Includes monitoring, alert management, analysis, investigation, support, and periodic reporting for enterprise customers, with specialized IT/OT/ICS capabilities.
• Expert Observability Services Specialized professional and managed observability services covering Dynatrace installation, configuration, incremental homologation, troubleshooting, and 24x7 monitoring for critical enterprise platforms.
• IBM Sterling Operational Continuity (CO MFT) Support Services Professional service that takes operational control of the IBM Sterling MFT platform, providing administration, functional operation, periodic monitoring, component updates, and 24x7 or 8x5 technical support from senior specialists to ensure operational continuity.
• IBM Sterling B2B Integrator Enterprise B2B integration solution for electronic data interchange (EDI), secure file transfer, data transformation, and workflow automation with partners and customers. Sold and implemented by Mainsoft as an IBM Platinum Partner across Chile, Argentina, and Peru.
• IBM Connect Direct Point-to-point secure file transfer solution for high-volume, efficient transfers. Includes automatic retries, compression, encryption, and an optional FASP acceleration mode for large files. Resold and implemented by Mainsoft.
• Dynatrace Full-stack application performance monitoring (APM) and observability platform with the Davis AI engine for automatic root cause analysis, AppSec, and workflow automation across cloud, containers, and microservices environments. Resold and implemented by Mainsoft.
• IBM Instana Observability Enterprise observability platform that automatically collects metrics, traces, and events with 1-second granularity, providing real-time context and AI-driven action for modern application environments. Resold and implemented by Mainsoft as an IBM Platinum Partner.
• IBM Turbonomic Application Resource Management (ARM) platform that uses AI to automatically optimize infrastructure resources across cloud, virtualized, and container environments for performance, compliance, and cost. Resold and implemented by Mainsoft as an IBM Platinum Partner.
• ServiceNow Enterprise automation platform for IT service management, IT operations management, and digital workflows across the organization. Resold and implemented by Mainsoft as a ServiceNow partner.
• Red Hat Ansible Automation Platform Enterprise automation platform for configuring systems, deploying applications, and orchestrating advanced workflows at scale. Resold and implemented by Mainsoft, with integration into Turbonomic and Dynatrace.
• Invgate No-code IT service management (ITSM) and IT asset management (ITAM) platform offering flexible ticketing, workflows, and AI-powered service desk capabilities. Resold and implemented by Mainsoft as an Invgate partner.
• Darktrace AI-powered network behavior analysis solution that learns normal network patterns to detect anomalous behaviors, lateral movements, and insider threats in real-time. Includes specialized Darktrace Industrial capability for OT/ICS environments. Resold and implemented by Mainsoft.
• CyberArk Identity security platform that protects human, machine, and AI identities through privileged access management, secrets management, and endpoint privilege security. Resold and implemented by Mainsoft; awarded CyberArk Partner of the Year 2025 – Americas.
• BeyondTrust Privileged Access Management (PAM) solution providing comprehensive privileged access controls, session monitoring, and security for enterprise and cloud environments. Resold and implemented by Mainsoft.
• IBM Guardium Data protection platform that discovers, classifies, monitors, and protects sensitive data in real time across databases, data warehouses, Hadoop, and file systems. Resold and implemented by Mainsoft as an IBM Platinum Partner.
• BlackBerry Cylance AI-powered endpoint security solution combining malware prevention with additional controls to protect against script-based, fileless, memory, and external system attacks. Resold and implemented by Mainsoft as a Cylance/BlackBerry partner.
• Sentinel (SmartSoft) AI-powered fraud detection and anti-money laundering (AML) solution for banking and financial institutions. Provides omnichannel monitoring, AI-based predictive analytics, and real-time transactional risk assessment. Resold and implemented by Mainsoft.
• Fluid Attacks Continuous security testing platform offering DevSecOps integration, red team services, penetration testing, vulnerability management, and secure code review. Resold and implemented by Mainsoft.
• Vicarius AI-powered vulnerability management and patching platform for identifying, prioritizing, and remediating system vulnerabilities efficiently. Resold and implemented by Mainsoft.
• Claroty Cybersecurity platform for IoT, IIoT, IoMT, and OT environments providing visibility, vulnerability management, threat detection, and secure remote access. Resold and implemented by Mainsoft.
• Cyberint (Argos) Attack surface management and threat intelligence platform providing external risk discovery, real-time threat intelligence, and phishing detection. Resold and implemented by Mainsoft.
• Sosafe Security awareness and training service that educates personnel on cybersecurity best practices and promotes an organizational security culture. Resold and implemented by Mainsoft.
• Netskope Cloud security platform providing visibility, control, and advanced threat protection for cloud applications and data in public, private, and hybrid environments. Resold and implemented by Mainsoft.
• Gigamon Network visibility and security intelligence platform providing real-time traffic visibility for improved security, performance, and availability across physical, virtual, and cloud infrastructure. Resold and implemented by Mainsoft.

Quantifiable outcome

• Patch success rates over 98% with BigFix endpoint management
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability13 records

Feature5 records

Partnerships

18 partnerships are on record, tiered core, flagship and supporting.

• CyberArkcoreTechnology or Integration · 1 January 2025Identity security partner. Awarded CyberArk Partner of the Year 2025 for Americas. Specializes in machine identity security, secrets management, and privileged access management. Joint roadshow and customer events.
• IBMflagshipTechnology or IntegrationIBM Platinum Partner - highest tier partnership. Represents IBM solutions including Sterling (MFT), Guardium (data protection), Instana (observability), Turbonomic (ARM), Security, and WebMethods. Joint go-to-market activities, certifications, and customer events including IBM Tech Summit.
• DynatracecoreTechnology or IntegrationAPM/Observability partner providing Dynatrace platform implementation, configuration, and expert services. Dynatrace features Davis AI engine for automatic problem identification and root cause analysis.
• DarktracecoreTechnology or IntegrationAI-powered cybersecurity partner for network behavior analysis, OT/ICS security, and industrial immune system solutions. Joint customer events and CISO community activities.
• BeyondTrustcoreTechnology or IntegrationIdentity and access management partner providing privileged access management solutions. Joint customer events on identity protection including 'Ciberataques Silenciosos' event.
• InvGatecoreTechnology or IntegrationITSM and ITAM solutions partner. Participation in InvGate Partner Connect 2026 and regional strategy discussions. No-code service management and asset solutions.
• ServiceNowcoreTechnology or IntegrationIT operations and service management platform partner for automation and digital workflows.
• Red Hat (Ansible)coreTechnology or IntegrationAnsible Automation Platform partner for IT automation, configuration management, and orchestration. Integration with Turbonomic and Dynatrace.
• Cylance (BlackBerry)supportingTechnology or IntegrationEndpoint security partner providing AI-powered threat prevention and endpoint protection solutions.
• CyberintsupportingTechnology or IntegrationThreat intelligence and digital risk protection partner providing attack surface management and threat intelligence solutions.
• Fluid AttackssupportingTechnology or IntegrationEthical hacking and security testing partner providing continuous hacking services combining human knowledge, automation, and AI.
• Build38supportingTechnology or IntegrationSecure software development partner providing application security testing and protection solutions.
• ClarotysupportingTechnology or IntegrationOT/IoT/ICS security partner for industrial control systems and operational technology environments.
• VicariussupportingTechnology or IntegrationVulnerability management and patching partner for proactive risk reduction.
• SosafesupportingTechnology or IntegrationSecurity awareness and training partner for building cybersecurity culture in organizations.
• NexsyscoreChannel Partner/ Reseller/ DistributorRegional distribution partner in Latin America for IBM and other technology vendors. Joint customer events and go-to-market activities.
• Ingram Micro PerusupportingChannel Partner/ Reseller/ DistributorDistribution partner for Peru market.
• IBM SterlingflagshipTechnology or IntegrationCore MFT platform including Sterling File Gateway, B2B Integrator, Control Center, Connect Direct, and Aspera for secure file transfer and B2B integration.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• TIVIT: Brazilian IT services firm with regional multi-country LATAM operations offering cloud, cybersecurity, managed services, and digital transformation. Comparable channel-led regional SI model serving enterprise clients in adjacent LATAM markets.
• Softtek: Mexico-headquartered IT services and digital transformation provider with operations across Latin America including Chile, Argentina, and Peru. Comparable regional SI delivering application services, cloud, and IT operations support to enterprise clients in Mainsoft's geography.
• NTT Data: Global IT services provider with established LATAM operations (particularly in Argentina, Chile, and Peru). Competes with Mainsoft in IT outsourcing, application services, and increasingly in cybersecurity and cloud transformation for enterprise accounts in the region.
• Telefónica Tech: Cybersecurity and cloud arm of Telefónica serving enterprise customers across Spain and Latin America including Chile, Argentina, and Peru. Competes directly with Mainsoft in the regional enterprise cybersecurity and managed services market.
• Globant: Argentine-founded global digital engineering and IT services firm. While Globant is larger and more focused on software development, it competes with Mainsoft for enterprise digital and security talent across Argentina and the broader LATAM enterprise market.
• Stefanini: Large Brazilian-founded IT services firm with deep LATAM footprint across Brazil, Argentina, Chile, and Peru. Provides digital, cloud, cybersecurity, and managed services to enterprise clients and competes with Mainsoft for the same regional IT services wallet, though at significantly larger scale.

Regional players

• Baufest: Argentine IT services and software development firm serving enterprise clients in Argentina and other LATAM markets. Comparable regional IT services model with similar customer verticals (banking, financial services) and enterprise focus, though more software development-led than Mainsoft's SI/channel model.
• GFT Technologies: European-headquartered IT services firm with significant LATAM operations concentrated in Brazil and other regional markets. Provides digital transformation, cloud, and software engineering services comparable to Mainsoft's enterprise IT integration focus, though with a more development-oriented mix.

Emerging players

• Kudelski Security: Pure-play cybersecurity services provider specializing in managed detection and response, consulting, and OT/ICS security. Comparable to Mainsoft's SOC and cybersecurity services practice with similar enterprise and industrial customer focus, though more specialized and less multi-vendor.

Direct peers

• Logicalis: Global IT solutions integrator and channel partner with significant LATAM operations. Closely comparable to Mainsoft as a multi-vendor systems integrator (IBM, Cisco, HPE partnerships) serving enterprise customers with cybersecurity, networking, and managed services across the same three countries Mainsoft operates in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mainsoft-s-a-
• Xx.com/mainsoftchile

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mainsoft