St Andrew’s Hospice
St Andrew's Hospice is a Grimsby-based registered charity, founded 1979, providing free 24/7 palliative and end-of-life care to adults and children across Lincolnshire, Hull and East Yorkshire, funded through donations, legacy gifts, lottery, retail, and limited NHS contribution.
- Company typePrivate
- Founded1979
- HeadquartersGrimsby, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What St Andrew’s Hospice does
St Andrew's Hospice is a registered UK charity (St Andrew's Hospice (Trading) Ltd, Company No. 02775647, company limited by guarantee) founded in 1979 in Grimsby, North East Lincolnshire. Operating across the Humber region — Lincolnshire, Hull, and East Yorkshire — the hospice provides free, 24/7 specialist palliative and end-of-life care to adults with life-limiting conditions, children and young people through its dedicated Andy's Children's Unit, and bereavement support to families and carers.
Its service portfolio is built around an Adult Inpatient Unit, Andy's Children's Services (including the Andy's Bus hospice-at-home outreach), Wellbeing Services and the Retreat, lymphoedema treatment, family support, and bereavement counselling. Supporting facilities include a state-of-the-art sensory room with interactive projection and fibre-optic equipment, a 10-guest on-site cinema room installed with Together For Cinema, a hydropool, play areas, a Butterfly Suite for bereaved families, and a Coffee Retreat social space. Memory-making products (hand/feet casts, memory boxes, the Memory Tree) extend the clinical offering into family experience.
The hospice earns no revenue from patients — all care is free — and instead operates a diversified charitable funding model. Annual operating costs exceed £6 million, of which the NHS funds less than 20%; the remainder is raised through individual donations, community fundraising events, legacy gifts in wills (~$25\%$ of services), the weekly Big Fish Lottery (£1 per entry, £1,000 jackpot), and a network of charity retail shops in Cleethorpes, Louth, Immingham, Bradley Crossroads and other locations. The organisation is led by Chief Executive Michelle Rollinson, is CQC-rated Good, holds the TUC Dying to Work charter, and operates under a published 2024-29 strategy.
St Andrew’s Hospice firmographics
Firmographics- Name
- St Andrew’s Hospice
- Legal name
- St Andrew's Hospice (Trading) Ltd
- Website
- https://standrewshospice.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- St Andrew's Hospice is a Grimsby-based registered charity, founded 1979, providing free 24/7 palliative and end-of-life care to adults and children across Lincolnshire, Hull and East Yorkshire, funded through donations, legacy gifts, lottery, retail, and limited NHS contribution.
- Ownership category
- akta.pro rank
St Andrew’s Hospice industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Home Health Care Services (62161), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Pediatric Hospice & Palliative Care (HLADAHAI), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)
Keywords
Where St Andrew’s Hospice is headquartered
LocationHeadquarters
- HQ city
- Grimsby
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
St Andrew’s Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Donations and Fundraising: Charitable donations from individuals, community fundraising events, and organizational donations
- Lottery (Big Fish Lottery): Weekly lottery draw at £1 per week, with weekly jackpot prizes of £1,000
- Charity Retail Shops: Multiple charity shops selling donated goods, with shops in Cleethorpes, Louth, Immingham, Bradley Crossroads, and other locations
- Gifts in Wills (Legacies): Legacy giving which funds approximately one quarter of services
- NHS Funding: NHS funding covers less than one-fifth of total operating costs of over £6 million annually
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Hospice services - Free |
| Subscription | Weekly | Big Fish Lottery - £1 per week |
Distribution channels5 records
Marketing channels6 records
St Andrew’s Hospice product offering
Product offeringCore offering
St Andrew's Hospice provides free specialist palliative and end-of-life care 24/7 to adults and children with life-limiting conditions across the Humber region (Lincolnshire, Hull and East Riding). Core services include a 24-hour Adult Inpatient Unit, Andy's Children's Unit, Wellbeing Services (physiotherapy, complementary therapies, lymphoedema treatment), Hospice at Home visits via the Andy's bus, family support, bereavement counselling, and the Butterfly Suite for memory-making. All clinical services are delivered free of charge to patients and families.
Product overview
St Andrew's Hospice provides a comprehensive portfolio of palliative and end-of-life care services for adults and children. The core offerings include the Adult Inpatient Unit providing 24/7 inpatient care, Andy's Children's Services for children with life-limiting conditions, and Wellbeing Services offering physiotherapy, complementary therapies, and therapeutic activities. The hospice operates specialized facilities including a Sensory Room with state-of-the-art equipment, a Cinema Room, and a Butterfly Suite for bereaved families. Additional services span bereavement support, lymphoedema treatment, Hospice at Home community care, and fundraising initiatives including the Big Fish Lottery. All services are provided free of charge to patients and families.
Differentiator
Problem solved
Functional benefit
Brands
- Andy's Children's Unit: Specialist children's hospice services operated by St Andrew's Hospice, providing palliative care, respite, wellbeing, and end-of-life support for children and young people. Branded as 'Andy's' informally.
- Andy's Bus
- Big Fish Lottery
- Butterfly Suite
- Memory Tree
- Coffee Retreat
- Sunrise Sparkle Walk
Products and services
- Adult Inpatient Unit
- Andy's Children's Services
- Wellbeing Services and the Retreat
- Hospice at Home
- Family Support
- Bereavement Services
- Lymphoedema Service
- Big Fish Lottery
- Charity Shops
- Memory Tree
Quantifiable outcome
- 44 years of service to the community
- +1 more outcomes
Companies that use St Andrew’s Hospice
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
St Andrew’s Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
St Andrew’s Hospice partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- Cleethorpes Golf ClubminorRaised record £26,335 for hospice with Captains choosing hospice as charity of the year.
- Keith and Judy Clifton (Cliftons Dance Academy)minorLong-term supporters who raised over £16,500 over two decades through events, dance performances, and community engagement.
- TransPennine ExpressminorTrain company that provided exclusive station tour for patient Leo, including driver seat access and engine demonstration.
- Hospice UKcoreNational hospice charity facilitating the 'This is Hospice Care' campaign. Over 140 hospices participating to raise awareness and encourage legacy giving.
- DH Tuck & Co LimitedcoreLocal accountants and main event sponsor for Sunrise Sparkle Walk. Managing Director Andrew Moorby visited hospice and changed perception of hospice care.
- Together For CinemacoreGood cause enterprise that helped design and install the hospice's cinema room. Currently 37 cinema rooms installed across UK hospices.
- Care Plus GroupcoreJoint controller relationship for providing joined-up health, wellbeing, care and services to patients, carers, and families. Care Plus Group Charitable Trust has donated shower commodes to enhance patient dignity.
- Make-A-Wish Foundation UKcorePartnership to grant once-in-a-lifetime wishes for Andy’s patients. Has facilitated Disney experiences and Chelsea FC training ground visits.
- Joanne Clifton (Strictly Come Dancing)minorBBC Strictly Come Dancing dancer and hospice ambassador who opened the cinema room and supports fundraising events.
- NHS Healthcare ProfessionalscoreWorking closely with NHS healthcare professionals, providing services under one roof for those who need hospice care.
- Together For Short LivescoreUK-wide charity for children living with serious illness that collaborates with Andy’s and helps promote what hospices do.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
St Andrew’s Hospice competitors and assessment
Company assessmentDirect peers
- Acorns Children's Hospice: UK children's hospice charity operating three hospices across the West Midlands and South West, providing specialist palliative care, respite, and family support. Comparable to St Andrew's Andy's on pediatric hospice operations, multi-channel fundraising, and NHS-underfunded charity model.
- Trinity Hospice: London-based hospice providing inpatient care, community palliative care, and bereavement services. Comparable to St Andrew's on integrated adult hospice service model, NHS partnership working, and charity retail / lottery fundraising streams.
- Sue Ryder: National UK charity operating hospices, neurological care centres, and community-based services. Directly comparable to St Andrew's across hospice service delivery, multi-site community fundraising, charity retail, and a similar NHS-underfunded charitable cost base.
- East Anglia's Children's Hospices (EACH): Children's hospice charity operating across East Anglia with three hospices providing care, respite, bereavement support, and family services. Directly comparable to St Andrew's Andy's Unit on pediatric hospice scope, hospice-at-home services, and fundraising model.
- Haven House Children's Hospice: Children's hospice serving North and North East London and West Essex providing specialist palliative care, respite, and family support. Directly comparable to St Andrew's Andy's Children's Unit on pediatric hospice specialization, family support, and community fundraising.
- St Christopher's Hospice: Pioneering adult hospice in London providing specialist palliative and end-of-life care, education, and bereavement support. Closely aligned with St Andrew's on inpatient hospice model, symptom management, bereavement services, and reliance on voluntary sector funding alongside NHS commissioning.
- Marie Curie: UK's largest charitable provider of hospice and end-of-life care, offering inpatient hospices, nursing services, and a helper-at-home model. Directly comparable to St Andrew's in service mix (adult hospice, community delivery, fundraising-led model) and in reliance on voluntary income supplementing NHS grants.
Others
- Together for Short Lives: UK-wide charity for children with life-limiting conditions that collaborates with pediatric hospices including St Andrew's Andy's Unit. Comparable as an ecosystem partner and sector advocacy body for the children's palliative care market in which St Andrew's operates.
- Hospice UK: National charity and membership body representing over 200 UK hospices, coordinating the 'This is Hospice Care' campaign in which St Andrew's participates. Comparable as a strategic / sector-body peer that shapes the funding, policy, and public-facing environment for St Andrew's hospice.
Regional players
- Butterwick Hospice Care: Regional hospice charity operating in the North East of England (Stockton-on-Tees, Bishop Auckland, Middlesbrough) offering adult inpatient, children's services, and Hospice at Home. Closely comparable to St Andrew's on regional footprint, mixed adult/pediatric offering, and charity-shop-supported fundraising model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
St Andrew’s Hospice social profiles
Digital presenceSt Andrew’s Hospice compliance and trust
Trust signalCompliance1 record
St Andrew’s Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
St Andrew’s Hospice leadership team
Management profileNumber of profiles
Profiles9 records
St Andrew’s Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St Andrew’s Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St Andrew’s Hospice
What does St Andrew’s Hospice do?
St Andrew's Hospice provides free specialist palliative and end-of-life care 24/7 to adults and children with life-limiting conditions across the Humber region (Lincolnshire, Hull and East Riding). Core services include a 24-hour Adult Inpatient Unit, Andy's Children's Unit, Wellbeing Services (physiotherapy, complementary therapies, lymphoedema treatment), Hospice at Home visits via the Andy's bus, family support, bereavement counselling, and the Butterfly Suite for memory-making. All clinical services are delivered free of charge to patients and families.
Is St Andrew’s Hospice a public or private company?
St Andrew’s Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St Andrew’s Hospice founded?
St Andrew’s Hospice was founded in 1979. It employs 101 to 250 people.
Where is St Andrew’s Hospice based?
St Andrew’s Hospice is headquartered in Grimsby, United Kingdom, in the Europe region.
How does St Andrew’s Hospice make money?
Five revenue lines are on record. Donations and Fundraising is the primary driver. The others are lottery (Big Fish Lottery), charity Retail Shops, gifts in Wills (Legacies) and NHS Funding.
Who are St Andrew’s Hospice's main competitors?
Direct peers on record are Acorns Children's Hospice, Trinity Hospice, Sue Ryder, East Anglia's Children's Hospices (EACH), Haven House Children's Hospice, St Christopher's Hospice and Marie Curie. Others are Together for Short Lives and Hospice UK. Butterwick Hospice Care is listed as a regional player.
Does St Andrew’s Hospice have an API?
No public API is recorded for St Andrew’s Hospice.
What industry is St Andrew’s Hospice in?
St Andrew’s Hospice's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HLADAHAE, Hospice Care in Assisted Living / Residential Care Facilities. Its NAICS code is 62161 and its SIC code is 8082.